Signature Coombe Hill Manor

190-196 Coombe Lane West, Kingston upon Thames KT2 7EQ
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9.8 134 Reviews
  • Signature Coombe Hill Manor, Kingston upon Thames
Signature at Coombe Hill Manor is an established home situated in the beautiful surroundings of Kingston-Upon-Thames. The home is purpose built and offers exceptional accommodation, which is affordable and of a very high standard. Headed up by a very experienced General Manager, the team at Coombe Hill Manor offers a very warm welcome to all - it is a care home like no other in the area.

Coombe Hill Manor is proud to offer two fully licensed restaurants, the menu being dictated by current residents and an in-house café for residents and visitors to enjoy afternoon tea and homemade cakes. There is also a large Wellbeing and Lifestyle Team which provide trips out, visiting speakers, performers and activities. There is also an in-house hair salon, spa and treatment room.

A typical one bedroom suite offers a bedroom and separate lounge and kitchen with a full en-suite wet room. It is unique in that the home offers double the space of most care homes and it is ideal for those wanting extra room or for couples who want to stay together. There are also smaller studios for those who prefer something more cosy. The rooms come unfurnished allowing residents to bring those special objects, which helps the settling in process.

Residents range from those who are relatively independent and still drive through to those who require full nursing, dementia or end of life care. Coombe Hill provides discreet support in a place which is not institutional and as much like home as possible.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 104 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1895

These prices are only a guideline, please contact Signature Coombe Hill Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sonya Fenwick (General Manager)

Local Authority / Social Services

Admission Criteria

  • Open
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (74)
  • Couples/Companion Rooms (15)
  • Single Rooms with Ensuite Wet Room (74)
  • Couples/Companion Rooms with Ensuite Wet Room (15)

Visiting

  • Welcome walk-ins 7 days a week and where possible the home request visitors call in to make an appointment. Client Liaison Managers are available Monday-Friday for a full personal tour. Please book a visit on the home's website to arrange this.

Parking

  • Parking is available for guests and visitors on site, in the courtyard.

Signature Coombe Hill Manor Reviews (134)

9.8

Signature Coombe Hill Manor has a Review Score of 9.8 (9.846) out of 10, based on 33 reviews in the last 2 years.
Over all time Signature Coombe Hill Manor has 134 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Signature Coombe Hill Manor
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Total of 134, showing 1-20
Review from Alexandra C (Daughter of Resident) published on 20 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been living in Auguste (dementia community) at Coombe Hill for just over a year now, and I have only become more impressed and happy with her quality of life and care during that time. What strikes me in every interaction with carers and staff is just how well they know her: her quirks,
what excites her, her preferences. She's treated and known as an individual, and despite the restrictions her dementia imposes on her ability to express herself, her personality is understood and taken into account in everything. My mother is genuinely happy at Coombe, and both tells and shows me that every time i visit.


The continuity of staff means she has the reassurance of ongoing relationships with carers, and that's also very comforting for me as a relative, knowing they are in a good position to notice any changes in her capacity, wellbeing or behaviour. And communication from staff is excellent: frictionless and super-efficient by email and phone, and always warm in person.

Reply from Mark Luxford, Client Liaison Manager at Signature Coombe Hill Manor

Thank you so much for your kind and positive commentary, this is really appreciated. This means a lot to the team who ensure standards across the board are maintained on a daily basis. We are grateful for the time invested in writing this heartfelt review.

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Review from Pamela F (Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I knew nothing of the care home prior to being referred here by my GP on the grounds of my minor cognitive permanent and severe degeneration of the spine and I continue to ve very grateful to him.
Reply from Mark Luxford, Client Liaison Manager at Signature Coombe Hill Manor

Thank you so much for finding the time to write this review. Scoring us 5 out of 5 in all areas means so much to the team here at Coombe Hill Manor.

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Review from V J (Daughter of Resident) published on 27 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Coombe Hill Manor is by far the best care home I visited when looking for a place for my parents. Their apartment is fantastic - very spacious with lovely views over the garden which is beautiful and well looked after. Not many homes offer accommodation for a couple, nor do they allow one to bring one's
own furniture - a detail that makes such a difference to one's comfort and happiness when one has to leave one's own home. My parents' sitting room now looks pretty much the same as the one in their house did!
The staff are, without exception, courteous, caring and very friendly. There are a great many activities every day. I would definitely recommend Coombe Hill Manor to anyone looking for a safe, friendly home for a relative.
Reply from Mark Luxford, Client Liaison Manager at Signature Coombe Hill Manor

Thank you so much for your kind words of appreciation - this really means a lot to the team here at Coombe Hill Manor

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Review from R D (Sister of Resident) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The entire team involved in my brother's recent move to Combe Hill Manor made us feel so welcome from the very first encounter.
Everyone was so understanding of all the significant factors involved in taking the decision about such an important lifestyle change. The balance between being relaxed and
professional shone through.
To know my brother is in such a warm, friendly, stimulating and safe environment is very reassuring for his future and our peace of mind.
Reply from Mark Luxford, Client Liaison Manager at Signature Coombe Hill Manor

Thank you so much for finding the time to write this review. Your kind words and positive commentary really means a lot to the team here at Coombe Hill Manor.

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Review from Jane F (Daughter-in-law of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care is simply exceptional here. The transition from living alone and independently to moving here has been managed beautifully. We could not have imagined how quickly this would feel like home. Every single member of the team has been simply charming and genuinely seem happy to be doing their
roles and to help in any way. The range of activities has been a huge plus with trips and music being highlights.
Reply from Monika Patel, Client Liaison Manager at Signature Coombe Hill Manor

Thank you for such a heartwarming review! It is a pleasure to have your mother in law stay with us who is a wonderful lady. It also gives us great pleasure to hear about her journey so far and we look forward to sharing many more moments with her.

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Review from A F (Granddaughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are incredibly friendly and helpful in caring for the residents. I feel absolutely comfortable knowing that my grandmother is in their capable hands and the range of activities they offer is one of a kind. I sincerely recommend signature care homes to anyone looking for a sociable, clean,
homely place for their loved ones.
Reply from Monika Patel, Client Liaison Manager at Signature Coombe Hill Manor

Your grandmother is certainly one of a kind and we are pleased to hear that she is settling in well. Thank you once again for the wonderful feedback, it means a lot to us all.

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Review from Anya B (Daughter of Resident) published on 1 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Aguste Dementia Care, Combe Hill Manor, cannot be faulted for the level of care and attention the residents receive. The staff demonstrate endless patience and consideration irrespective of the shifting moods of the individuals in their care. My Mother benefits enormously from trips out, as well as
the in-house activities. Most of all she is happy there and she is able to exercise her right to chose.
The only negative is that she doesn't have independent access to an outside space, although the garden is lovely and she can access any time providing she has someone to accompany her.
Reply from Mark Luxford, Client Liaison Manager at Signature Coombe Hill Manor

Thank you so much for finding the time to write this lovely review. Your kind words and positive feedback really mean a lot to the team here at Coombe Hill Manor.

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Review from Sarah T (Daughter of Resident) published on 14 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
There are no words really. Thank you does not start to express my gratitude for my mother. Staff, especially some, are very special. Book yourself into rooms on the ground floor where all the 'action' and 'activity' is. The food is excellent, and above all else I felt mum was safe here, and well looked
after. Reception are lovely and the connection with the local GPs and hospital is a Godsend. Yes, it is expensive, but I felt I would rather my mother benefit in her care in her golden years, rather than the government in their taxes and my mum needs that level of care in her situation. Staff are excellent. Facilities great. Car park perhaps needs to be larger.
Reply from Mark Luxford, Client Liaison Manager at Signature Coombe Hill Manor

Thank you so much for your heartfelt review, this really means a lot to the team here and will help others who seek a similar experience for their loved one(s).

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Review from Carmel A (Sister of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Signature Coombe Hill Manor is an extremely welcoming and friendly place. My sister has settled in so well and the dignified care and attention she has received have had a huge impact on her health. I have felt particularly impressed with the professionalism of all staff and their caring attitude and
their willingness to support any request.
Reply from Monika Patel, Client Liaison Manager at Signature Coombe Hill Manor

Thank you Carmel for such a wonderful review! It is a pleasure to have your sister stay with us who is a remarkable lady. It also gives us great joy to hear about your experience and how you are delighted with the person-centred care that we provide at our home.

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Review from David W (Brother of Resident) published on 19 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has dementia. She moved into Coombe Hill in May. I think what I appreciate most is the attitude of all the staff who are very caring and tolerant of her because I know she can be quite demanding. I am also impressed by the medical support she is getting from the GP and I get regular reports
if she has any health problems. Sadly she is not willing to join in the activities provided by the home so I can't comment on that, but I believe she is being well looked after in a safe environment which is what I wanted.
Reply from Mark Luxford, Client Liaison Manager at Signature Coombe Hill Manor

Thank you for your positive commentary about Coombe Hill Manor. We understand that moving into a care setting can be unsettling for many, particularly if you are living with dementia. So glad the team were able to support her and provide the onward care which we trust offers some reassurance and peace of mind.

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Review from Penny L (Daughter of Resident) published on 18 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was a very emotional and difficult decision to put my mother, a dementia sufferer into a care home just before her 99th birthday. It felt terrible to have to move her from her own home, but she needed a much more intense level of care than could be provided if she remained there.
I cannot recommend
Coombe Hill Manor more highly. The staff are so kind, patient, and caring and always available to chat about any concerns we might have. They helped us so much with the actual move, keeping us fully updated on how she was settling. All her needs are met and she is treated with dignity and respect even when her behaviour is challenging. She is settling well and enjoying the many stimulating activities provided. My family and I could not be happier with our choice of home.
Reply from Mark Luxford, Client Liaison Manager at Signature Coombe Hill Manor

Thank you so much for finding the time to write this wonderful 5-star review. Your positive comments and feedback mean so much to the team and offer valuable insight to others seeking care for their loved ones.

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Review from P W (Son of Resident) published on 18 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A first-class facility. The staff are incredibly helpful and caring.
On arriving a month ago, nothing was a problem., making life for us as relatives much easier.
The way they have helped my mother join in with activities and the gentle manner of the care is exceptional and my sisters and I are pleased
to have moved our mother to this facility as she is safer and better cared for than in her home.
Reply from Mark Luxford, Client Liaison Manager at Signature Coombe Hill Manor

Your kind words and positive comments about Coombe Hill Manor are truly appreciated. Rest assured this will be passed on to the team who work incredibly hard every day to maintain the high standards Signature expects and that the Residents deserve.

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Review from Katie P (Daughter of Resident) published on 22 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum (87 years old) moved into CHM in June 2024 straight from a local hospital after being a patient for a few weeks. This was a shock after being in her home in Kingston for over 50 years. Three members of staff, in particular, were all so helpful about the move at a stressful time, and my mum moved
in while I was away, so I was so grateful for their care. 5 months later, Mum is still at CHM and is happy and well cared for. All the staff are so approachable and on-hand, and both Mum and I have great relationships with them all. They are now helping steer Mum into making more friends in CHM, but I love the fact that Mum's apartment feels like an independent warm space rather than feeling as if it is in a medical institution or typical care home. I feel welcome to visit anytime, and I know that her other external friends love visiting too. Those three members of staff continue to be my main contacts, and their care and advice is always appreciated. Reception, nurses, catering, and carers are all brilliant - thank you!
Reply from Mark Luxford, Client Liaison Manager at Signature Coombe Hill Manor

We really appreciate your kind words and positive feedback. We are so pleased that your mother has settled in so well. This 5-star review means a lot to everyone here at Coombe Hill Manor.

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Review from D A (Resident) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Splendid staff and food.
Reply from Mark Luxford, Client Liaison Manager at Signature Coombe Hill Manor

Thank you so much for finding the time to complete this review. Your kind words and a 5-star rating in each of the judged categories are truly appreciated.

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Review from N T (Son of Resident) published on 27 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Coombe Hill are excellent. Really caring and supportive. They understood Mum's needs and provided a great environment for her to rest and recover. We cannot thank them enough. From the activities to the physio care, the excellent food, to the musicians that would come and entertain the residents,
these all add towards their daily well-being and happiness. Also, got to thank the nurses and carers, who were tireless in their professionalism. Well done CHM for brilliant team and everything you've done for Mum and our family.
Reply from Mark Luxford, Client Liaison Manager at Signature Coombe Hill Manor

We really appreciate your kind words and positive feedback. This means a lot to everyone at Coombe Hill Manor.

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Review from Laurence H (Son of Resident) published on 12 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been a resident at Coombe Hill Manor for just over 3 months. She moved in following a fall at home and other health issues which signalled that her existing home was no longer fit for purpose.
Mum immediately felt safe and secure. The staff are delightful. The food is of a particularly
high standard and Mum is at risk of putting on weight.
She has had a couple of minor ailments over the last few weeks and I have been impressed by how quickly they have been picked up by the nursing staff and the appropriate medical intervention made.
I can relax in the knowledge that Mum is in very capable hands.
Reply from Monika Patel, Client Liaison Manager at Signature Coombe Hill Manor

Thank you so much for this heartfelt review. It is a pleasure to look after your mother, who is a wonderful lady. She has made great progress since her discharge from hospital and has integrated so well in the home.

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Review from Christopher S (Son of Resident) published on 22 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went to Coombe Hill Manor about seven years ago, after having a stroke at home. She, my brother and I chose it because it offered her space to be independent and receive visitors, together with the 24/7 on-call care she needed. What we didn't expect was the fantastic technology which allowed
us to track her mood and activities when needed - comforting, as my brother and I visited only weekly and our sister lives in Australia. We knew that she would be challenging as she was an independent spirit, but we didn't expect that Coombe would also challenge her to do new things. The best example was a painting class and our mother's discovery, at the age of 88, that she could paint! In the last weeks of her life, it was so comforting to see her being treated with care and respect. Maybe we expected that, but once again, Coombe surprised us, when several of the staff/residents came to her funeral service. They had become her friends. Can't say better than that.
Reply from Monika Patel, Client Liaison Manager at Signature Coombe Hill Manor

Thank you so much for this heartfelt review! It was a pleasure to have your mother at our home; she was a remarkable woman and is dearly missed by us all at Coombe Hill Manor.

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Review from J M (Resident) published on 17 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Coombe Hill Manor for short-stay respite care following my hip replacement operation - to get me back on my feet and totally rehabilitated. Due to the incredibly uplifting atmosphere, the wonderful, friendly and professional staff, the beautiful spacious rooms, the delicious food and fantastic
gardens - I recovered from my operation very quickly. This care home is extremely well managed and the positive management philosophy filters down through all the staff, to create a welcome, supportive and caring environment.
Reply from Mark Luxford, Client Liaison Manager at Signature Coombe Hill Manor

It was an absolute pleasure having you stay with us and glad you found the overall experience to be a positive one. Rest assured your kind words will be shared amongst the team. Thank you for finding the time to write this 5-star review.

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Review from Wendy S (Daughter of Resident) published on 16 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our father was incredibly well looked after and cared for by the amazing team at Coombe Hill Manor. It was wonderful to have the peace and tranquility in the beautiful garden not only for my father but also for family. The attention to detail and attending to any needs was amazing. Lovely restaurants
and areas to sit have coffee/tea and chat. All the carers are warm friendly and genuinely care for the residents. Which gave us all a sense of peace knowing he was in good hands.
It will always hold a special memory of where our lovely dad spent his final days.
Reply from Mark Luxford, Client Liaison Manager at Signature Coombe Hill Manor

Thank you so much for your 5-star review and kind words. We loved having your father here and will deeply miss him.

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Review from Caroline C (Daughter of Resident) published on 1 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of Coombe Hill. The staff on Auguste looked after my mother so lovingly and with such care. She had such a great quality of life in her three years at CHM. The activities were wonderful and beautifully matched to my mother's interests and hobbies. I would like to thank all
of the staff who cared for her with such dedication right until the end of her life. CHM really did feel like home to her and to our family who you all supported too! Thank you.
Reply from Mark Luxford, Client Liaison Manager at Signature Coombe Hill Manor

Thank you so much for this heartfelt review, this means a lot to everyone here at Coombe Hill Manor.

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Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Signature Coombe Hill Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.846 for Signature Coombe Hill Manor is calculated as follows: ( (335 Excellents x 5) + (50 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 390 Ratings = 4.846
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Signature Coombe Hill Manor is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 104 registered maximum number of service users is 20.8, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (18)

Meet the Team (6)

Sonya

Sonya Fenwick

Job Title: General Manager Joined: 2015

I am a registered nurse, having qualified in South Africa after completing the 4-year integrated Nursing Course, and I specialised an additional year in Mental Health. I have worked for one of Bupa’s biggest nursing homes for the last 15 years, in the capacity of a Nurse, Clinical Services Manager, Training Coordinator and, recently, as the Deputy Manager. During this time, I studied Dementia at Kingston University and also gained my mentorship qualifications at City University. I also facilitated the home's entry into the Gold Standards Framework for End of Life care in care homes and they were awarded Beacon status - which is the highest accolade awarded to a home in this field. The home still holds this award. I joined Coombe Hill Manor as Care Services Manager. I am passionate about resident care and ensuring that high standards are reached and maintained. Every person living in our community has a voice and we are here to support their choices while respecting their dignity and providing them with the support they need to start a new life at Coombe Hill Manor.

Mark

Mark Luxford

Job Title: Client Liaison Manager Joined: 2020

I joined Signature in 2020 and thoroughly enjoy showcasing Coombe Hill Manor to prospective residents and their loved ones. The home has organically grown from strength to strength over time and has built an impressive reputation for delivering premium care coupled with exceptional hospitality services. Our strategy around person-centred care is not only amplified through our robust and bespoke care plans but also a range of meaningful resident activities both internally and externally. With so many features on offer including fine dining and wellbeing facilities, I look forward to welcoming you to our award-winning home some time soon.

Monika

Monika Patel

Job Title: Client Liaison Manager

As Client Liaison Manager, I am your first point of contact when you make an initial enquiry. I am committed to handling your enquiry with care and integrity, supporting you and any loved ones throughout the process, from initial viewing to move-in, and offering my full support, trust and guidance, as well as a listening ear. Having spent most of my career working within the banking and finance sector, my years working in social care have been very enlightening for me. I have learnt so much about elderly care and continue to learn something new each day. I have also had the honour of meeting some wonderful people and it has been a privilege to be part of their personal journey. I can truly say that this is the best job in the world, where each day brings a new challenge and experience.

Justyna

Justyna Johnson

Job Title: Dementia Care Manager Joined: 2013

I am originally from Poland, and I have been in health sector for over 10 years. I have a passion for dementia care and it is my belief that all people living with dementia can lead a happy and fulfilled life in the right environment. My role as Dementia Manager in our Auguste community is to support the care team in delivering exceptional and passionate person-centred care to our residents with a focus on suitably stimulating activities in a pleasant homely environment. I believe that dementia is seen not as an end to people’s lives, but the start of a new journey to life.

Lynne

Lynne Arenas

Job Title: Clinical Services Manager Joined: 2024

I have provided advanced medical-surgical nursing services for over 15 years, in both NHS and the private sector. I worked as a Director of Nursing, Clinical Director, and a Band 8a Senior Nurse, with extensive training in critical care and high-dependency units. I pursued pre- and post-graduate education at the Florence Nightingale School of Nursing and Midwifery, King’s College London for an MSc in Gastrointestinal Nursing amongst others and at City University, London as an Advanced Nurse Practitioner. I am passionate about my work and dedicated to creating a more positive experience for our service users and their loved ones. Being with Signature as a Clinical Services Manager, I am instrumental in maintaining and improving the ethos of the home as well as supporting our team members in their professional development.

Riona

Riona Scannell

Job Title: People Services Manager

I have been working at Signature Coombe Hill Manor since March 2018. Working in a care setting was new to me, having been in the Banking sector all of my working life, but I have to say that I have fallen in love with the care sector! The first time I came to Coombe Hill Manor was for an interview for my current role. From the minute I walked in the front door, I was met with smiles and a feeling of warmth - I felt at ease even though I had an interview to undergo! Since then, I have been in awe of how deeply team members and management care about what they do. One of my responsibilities is to recruit staff for the home. The team and I ensure we recruit people who will embrace the Signature values so that our residents can continue to expect high levels of care and service excellence.

Frequently Asked Questions about Signature Coombe Hill Manor

What types of Care is Signature Coombe Hill Manor registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Signature Coombe Hill Manor have?

There are 74 Single Rooms and 15 Couples/Companion Rooms.

What are the Facilities & Services at Signature Coombe Hill Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Signature Coombe Hill Manor to the centre of Kingston upon Thames?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Signature Coombe Hill Manor to verify any information. View our terms and conditions. Signature Coombe Hill Manor has an Enhanced Service - more info.