Submit a Review for St Mary's Residential Care Home
14 Westbrooke, Worthing, BN11 1RF
View Full Details of St Mary's Residential Care HomeLatest Reviews for St Mary's Residential Care Home
09 July 2025
We were delighted to find such exceptional respite care for my mother in law. We felt able to go away knowing her every need was taken care of. The manager and staff were kind, caring and thoughtful. They were also very professional and efficient in their care. They kept my mother in law engaged and busy with tasks and activities which is exactly what she needed to settle in. I would not hesitate to recommend St Mary's. In our experience it's a very special place and provides excellent care, often going above and beyond.
20 June 2025
My mother has been a resident here for some time, and overall, our experience has been positive. She seems reasonably content, and there have been no significant complaints. The staff are attentive and ensure that her needs are met, providing a warm and supportive environment. From what I've observed, she is well looked after, with a good standard of care and attention to detail. The home maintains a subtle yet effective approach to security, which reassures me without feeling intrusive. This thoughtful balance allows residents to feel comfortable while ensuring their safety. In terms of atmosphere, the care home fosters a peaceful and homely setting, which contributes to my mother's overall well-being. While no place is perfect, the consistency in care and the evident dedication of the staff to each individual resident make it a good choice for those seeking reassuring support for their loved ones.
13 June 2025
My family and I are so happy with my sister's excellent care both physically and mentally. The staff are truly amazing, kind, attentive and their interest in my sister's welfare is genuine. A highly professional home. So grateful she is in such a wonderful place where nothing is too much trouble to make her happy. My sister is thriving. THANK YOU.
13 June 2025
In one word, OUTSTANDING, we moved my 95 year old Mother in Law who suffers from Alzheimer's and Dementia to St Mary's at the beginning of April 25 from another establishment. The manager could not do enough for us, she really put our minds at rest right from the minute we walked through the front door to have a look for a possible room for Mum. You can tell that ALL the staff love working at St Mary's, every time we go to visit Mum she is taking part in some sort of activity, from Bingo to flower arranging to Easter bonnet making to nice walks along Worthing Pier for tea. Mum settled in very quickly which is all down to great team work at St Mary's, the care she receives is totally amazing, the room is spotless (and you can move your own furniture in if you wish) the food is very nice, the activities are great, there is a quiet area, tv room, separate dining area and one of the nicest stained glass chapels I've ever seen. Would definitely recommend. Thank you
21 March 2025
My sister chose St Marys for herself and was there for five and a half years. The care she had was excellent through out her time there right until she died in January 2025 The care she received was always appropriate to her needs and changed as she became more frail. As visitors we were always treated pleasantly and we were always made aware of any changes to my sisters condition or care. I told the manager of the home that I never had any concerns about my sister as she was so well looked after. I can thoroughly recommend this home
03 September 2024
I believe my sister has settled in quite well, despite decreasing mobility which makes her care more complex. There have been a couple of medical issues which were managed by St. Mary's which I was unaware of and noted/ noticed during a visit, prior to June 2024. I sometimes find it difficult to speak to a member of staff during my visit regarding any concerns as I am normally referred to a Senior, who may or may not have the time or availability as they are supporting other residents. I believe that over time I will establish a system for communicating effectively with my sister's carers. I really like the atmosphere at St. Mary's and all team members have been welcoming during my visit. I live quite a distance away so the use of the car park is very good. The activities and general entertainment programmes seem very well thought through and organised.
28 August 2024
Very good as usual. My dad has been at St. Marys Residential Care Home for six years now, and still think this is the place to be. I am not a person who is full of words, so I find it difficult to fill in this feedback.
20 August 2024
St Mary's has cared for Mum for 4 years and she is so happy there. Mum can be anxious but the care she is given and the love the carers share mean that she is super happy and we are very pleased with her care.
20 August 2024
My mum has lived at St Mary's for the last eight years and I can honestly say we are so happy with the care and attention she received. The staff are excellent, truly caring and always thinking about Mum's health and wellbeing.
20 August 2024
My mother has been a resident of St Mary's since December 2023 and we have been extremely happy with our choice. There is a lovely atmosphere in the home and all staff members are very kind, caring and professional. They get to know the person and know their likes and dislikes which makes it feel more family than care. I have seen many situations diffused with kindness, compassion, distraction or even a lighthearted joke. The building and the residents are kept immaculately clean (no funny smells anywhere). The food is tasty and there is a good variety to choose from.
20 August 2024
All staff I observe are attentive with needs of residents. Also extremely patient where my Aunt is concerned due to some unrealistic demands. Great to see my Aunt in her wheelchair outside in Worthing Town Centre last week.
20 August 2024
The atmosphere at St Mary's is truly personal and homely, the abundance of genuine love and constant laughter has allowed my Mum to feel beyond safe and at home. The constant feedback on a one-to-one basis is above and beyond the normal call of duty. The consistency of the staff is another big plus. As I am away for long periods of time I am always kept up to date and should a concern arise it is always dealt with. There is not a single sector that I can find fault with. Bravo Team St Mary's.
11 January 2024
I am not a resident so can only review as a visitor. St Mary's is a very nice, well-managed home.
09 January 2024
Have been to St Mary's to visit my mother-in-law. The staff were lovely, very helpful and caring. The home is very clean and mother-in-law's room very cosy. This home is much better than we could have wishes for.
07 September 2023
Highly recommend St Mary's Residential Care Home. Staff can't do enough. Staff are very respectful and listen. Staff very cheerful and cheer me up and we have a laugh. Everyone from manager to laundry staff helped my stay here. I would come again.
05 September 2023
My husband is well cared for. The staff are friendly and caring. I am pleased he is being cared for in a happy place.
21 August 2023
My brother has been at St Mary's since February 2023. He is difficult to deal with as, apart from his mobility problems, he refuses to go out or join in with anything. However, the staff seem to have got used to him and treat him well and he is happy. I have marked activities as such because my brother won't take part and I have marked value for money accordingly as his placement is paid for by the council.
12 May 2023
An excellent care home with friendly, welcoming and helpful staff. The home is kept scrupulously clean and tidy and is well stocked with the essentials. On the negative side - the staff numbers mean that those in post appear to be overworked and are consequently not able to spend much time with residents, particularly if they want to go outside into the gardens (as most need to be accompanied). Overall, the positives outweigh the negatives by a considerable margin.
10 May 2023
Dad went to St Mary's after a short hospital stay. He settled in so quickly, and all of the staff are absolutely wonderful, and the care team treat him with such respect and dignity, which is so important for us as a family to see. I would recommend St Mary's to anyone wanting the same compassionate care.
27 March 2023
I visit a friend at St Mary's fortnightly, phoning her weekly. The staff are always helpful and welcoming and are looking after my friend kindly and attentively. My friend is very articulate, and the staff have enjoyed engaging with her. The home is always clean, tidy and welcoming.
Latest Reviews for St Mary's Residential Care Home
09 July 2025
We were delighted to find such exceptional respite care for my mother in law. We felt able to go away knowing her every need was taken care of. The manager and staff were kind, caring and thoughtful. They were also very professional and efficient in their care. They kept my mother in law engaged and busy with tasks and activities which is exactly what she needed to settle in. I would not hesitate to recommend St Mary's. In our experience it's a very special place and provides excellent care, often going above and beyond.
20 June 2025
My mother has been a resident here for some time, and overall, our experience has been positive. She seems reasonably content, and there have been no significant complaints. The staff are attentive and ensure that her needs are met, providing a warm and supportive environment. From what I've observed, she is well looked after, with a good standard of care and attention to detail. The home maintains a subtle yet effective approach to security, which reassures me without feeling intrusive. This thoughtful balance allows residents to feel comfortable while ensuring their safety. In terms of atmosphere, the care home fosters a peaceful and homely setting, which contributes to my mother's overall well-being. While no place is perfect, the consistency in care and the evident dedication of the staff to each individual resident make it a good choice for those seeking reassuring support for their loved ones.
13 June 2025
My family and I are so happy with my sister's excellent care both physically and mentally. The staff are truly amazing, kind, attentive and their interest in my sister's welfare is genuine. A highly professional home. So grateful she is in such a wonderful place where nothing is too much trouble to make her happy. My sister is thriving. THANK YOU.
13 June 2025
In one word, OUTSTANDING, we moved my 95 year old Mother in Law who suffers from Alzheimer's and Dementia to St Mary's at the beginning of April 25 from another establishment. The manager could not do enough for us, she really put our minds at rest right from the minute we walked through the front door to have a look for a possible room for Mum. You can tell that ALL the staff love working at St Mary's, every time we go to visit Mum she is taking part in some sort of activity, from Bingo to flower arranging to Easter bonnet making to nice walks along Worthing Pier for tea. Mum settled in very quickly which is all down to great team work at St Mary's, the care she receives is totally amazing, the room is spotless (and you can move your own furniture in if you wish) the food is very nice, the activities are great, there is a quiet area, tv room, separate dining area and one of the nicest stained glass chapels I've ever seen. Would definitely recommend. Thank you
21 March 2025
My sister chose St Marys for herself and was there for five and a half years. The care she had was excellent through out her time there right until she died in January 2025 The care she received was always appropriate to her needs and changed as she became more frail. As visitors we were always treated pleasantly and we were always made aware of any changes to my sisters condition or care. I told the manager of the home that I never had any concerns about my sister as she was so well looked after. I can thoroughly recommend this home
03 September 2024
I believe my sister has settled in quite well, despite decreasing mobility which makes her care more complex. There have been a couple of medical issues which were managed by St. Mary's which I was unaware of and noted/ noticed during a visit, prior to June 2024. I sometimes find it difficult to speak to a member of staff during my visit regarding any concerns as I am normally referred to a Senior, who may or may not have the time or availability as they are supporting other residents. I believe that over time I will establish a system for communicating effectively with my sister's carers. I really like the atmosphere at St. Mary's and all team members have been welcoming during my visit. I live quite a distance away so the use of the car park is very good. The activities and general entertainment programmes seem very well thought through and organised.
28 August 2024
Very good as usual. My dad has been at St. Marys Residential Care Home for six years now, and still think this is the place to be. I am not a person who is full of words, so I find it difficult to fill in this feedback.
20 August 2024
St Mary's has cared for Mum for 4 years and she is so happy there. Mum can be anxious but the care she is given and the love the carers share mean that she is super happy and we are very pleased with her care.
20 August 2024
My mum has lived at St Mary's for the last eight years and I can honestly say we are so happy with the care and attention she received. The staff are excellent, truly caring and always thinking about Mum's health and wellbeing.
20 August 2024
My mother has been a resident of St Mary's since December 2023 and we have been extremely happy with our choice. There is a lovely atmosphere in the home and all staff members are very kind, caring and professional. They get to know the person and know their likes and dislikes which makes it feel more family than care. I have seen many situations diffused with kindness, compassion, distraction or even a lighthearted joke. The building and the residents are kept immaculately clean (no funny smells anywhere). The food is tasty and there is a good variety to choose from.
20 August 2024
All staff I observe are attentive with needs of residents. Also extremely patient where my Aunt is concerned due to some unrealistic demands. Great to see my Aunt in her wheelchair outside in Worthing Town Centre last week.
20 August 2024
The atmosphere at St Mary's is truly personal and homely, the abundance of genuine love and constant laughter has allowed my Mum to feel beyond safe and at home. The constant feedback on a one-to-one basis is above and beyond the normal call of duty. The consistency of the staff is another big plus. As I am away for long periods of time I am always kept up to date and should a concern arise it is always dealt with. There is not a single sector that I can find fault with. Bravo Team St Mary's.
11 January 2024
I am not a resident so can only review as a visitor. St Mary's is a very nice, well-managed home.
09 January 2024
Have been to St Mary's to visit my mother-in-law. The staff were lovely, very helpful and caring. The home is very clean and mother-in-law's room very cosy. This home is much better than we could have wishes for.
07 September 2023
Highly recommend St Mary's Residential Care Home. Staff can't do enough. Staff are very respectful and listen. Staff very cheerful and cheer me up and we have a laugh. Everyone from manager to laundry staff helped my stay here. I would come again.
05 September 2023
My husband is well cared for. The staff are friendly and caring. I am pleased he is being cared for in a happy place.
21 August 2023
My brother has been at St Mary's since February 2023. He is difficult to deal with as, apart from his mobility problems, he refuses to go out or join in with anything. However, the staff seem to have got used to him and treat him well and he is happy. I have marked activities as such because my brother won't take part and I have marked value for money accordingly as his placement is paid for by the council.
12 May 2023
An excellent care home with friendly, welcoming and helpful staff. The home is kept scrupulously clean and tidy and is well stocked with the essentials. On the negative side - the staff numbers mean that those in post appear to be overworked and are consequently not able to spend much time with residents, particularly if they want to go outside into the gardens (as most need to be accompanied). Overall, the positives outweigh the negatives by a considerable margin.
10 May 2023
Dad went to St Mary's after a short hospital stay. He settled in so quickly, and all of the staff are absolutely wonderful, and the care team treat him with such respect and dignity, which is so important for us as a family to see. I would recommend St Mary's to anyone wanting the same compassionate care.
27 March 2023
I visit a friend at St Mary's fortnightly, phoning her weekly. The staff are always helpful and welcoming and are looking after my friend kindly and attentively. My friend is very articulate, and the staff have enjoyed engaging with her. The home is always clean, tidy and welcoming.