St Mary's Residential Care Home

I was really happy to see my aunt and uncle comfortably settled in to St Mary's. They are well cared for by a lovely team of kind staff who they clearly felt at ease with and who understand what they need. Michelle the manager was very communicative and did so much to update me. With an environment that is calm, positive and so friendly, I'm very happy knowing my relatives have made their home there.

St. Mary's is amazing. The staff truly care for the residents and nothing is too much trouble. The activities and entertainment for residents is amazing the staff think outside the box to get residents engaged. Such a weight off my mind knowing dad is cared for.

The home is always clean and tidy. Staff always friendly and helpful to residents and visitors alike. There is a nice caring atmosphere. All the residents seem very happy there. Residents are allowed to keep a few personal items which is nice.

Our dear mother was welcomed into St Mary's, Westbrooke some three months ago and myself, my three brothers and two sisters have obviously been anxious about Mum's happiness. For me, after regular visits, I congratulate our family for choosing St. Mary's, a lovely place where the staff are all lovely, caring and hard-working.

As a regular visitor to St. Mary's I'm always so impressed with the lovely friendly welcome I receive. The staff really 'go the extra mile' to ensure residents are happy and well cared for. The staff interact with one another in a calm and respectful way due to the excellent management at the home. Would thoroughly recommend this Care Home to anyone looking for full time care for a loved one.

I have visited several care homes in the area over the years, and none have been the equal of St Mary's. Being separated from my wife after 58 happy years of marriage is not easy, but I find considerable consolation in knowing how well and lovingly she is cared for.

Bascially to sum things up, it's in the title, they do "Care" and it is most certainly a "Home" for the residents and also for their families to visit. It's like going to see my Mum back at home!

The resident we visit seems very well cared for and is very happy since she has been here

The most noticeable think on entering the Care Home was the lack of any miasma. Our interview and tour of the home with the manager was friendly and informative and did not feel at all pressurised. The fact that there only 27 rooms on the three floors was a positive and relationships with all the staff is very good and friendly. Both my wife and I felt very welcome and I will be saddened when that relationship comes to and end. The food in the dining room is good and residents needs are well met, even wine served at dinner now! The activities are frequent and very good, administered by an extremely pleasant and efficient member of staff, and the other staff, including cleaners, get full marks. It is also giving me, a husband, full and needed support. This is an added bonus and will be sadly missed when it ceases.

A warm welcome at a clean, spacious and homely residential care home.

I have just assisted my ex-husband to move into the home for an initial respite admission. He was discharged from hospital, and his discharge/admission was handled very professionally. He has a lovely, airy, large room, and he could bring some of his furniture/computer with him. We already have a relative in the home and were aware of its high standards, hence he chose to move here. All in all, we are very happy.

I am impressed with the range of activities provided which has encouraged my sister to explore and enjoy the wider environment supported by the staff. As a relative I am always warmly welcomed by Michelle and the team in general who are committed to developing my sister's skills both practically and socially. My sister is very happy at St.Mary's which is the greatest testament to all the hard work and care provided by the entire team.

To My Dream Team,

I want to thank you all for so many different things. It also occurred to me to point out and mention a person specifically but on reflection how does one do that when each and every staff member from cleaners, to maintenance, to care staff, to kitchen staff, to seniors, to administration, to management would have to be mentioned for:

The abundance of a sense of family

over the past few difficult days by sharing your laughter filled memories of my little Warrior Mum have made me laugh, cry and be proud...what a legacy to leave behind, laughter!

Wends

Residents seem very happy and they do a lot of activities of various things to suit all there hobbies .

My Dad moved to St Mary's immediately after an A&E visit. Firstly, the speed at which St Mary's responded to my request to support the move was absolutely fantastic, which meant that he did not have to spend an additional night on a trolley. But more importantly, this speedy service was given with such kindness and compassion. The assessment was carried out in the hospital, and on arrival Dad was greeted as if he was returning to the family home with such a warm welcome and a fantastic plate of roast dinner. Suitable introductions were made to other residents so that Dad had people to chat with at lunch the next day, and personalised activities were suggested, with regard to his likes and dislikes. When my family and I visited, a pot of tea with a big plate of biscuits magically arrived in the room, without anyone even asking. On walking through the home & lounge, everyone we saw looked so happy. There were plenty of friendly staff, who all knew Dad's name even after just one day

My friend is comfortable and well looked after. He is well fed and gets help to move around from the lovely carers. He gets taken out for visits to the beachfront and sometimes has ice cream or a haircut.

My sister is so well cared for. She has never looked better. Our family are so grateful for the time and attention from the kind professional staff members. There are activities which she thoroughly enjoys. Thank you so much.

I would not hesitate to recommend St Mary's. In our experience it's a very special place and provides excellent care, often going above and beyond.

In terms of atmosphere, the care home fosters a peaceful and homely setting, which contributes to my mother's overall well-being. While no place is perfect, the consistency in care and the evident dedication of the staff to each individual resident make it a good choice for those seeking reassuring support for their loved ones.

Thank you