St Mary's Residential Care Home

14 Westbrooke, Worthing BN11 1RF
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9.9 39 Reviews
  • St Mary's Residential Care Home, Worthing
St Mary’s Care Home is a renowned provider of exceptional care, having been awarded the prestigious 'Outstanding' rating by the Care Quality Commission in July 2019. The home is widely respected within the Worthing community for its unwavering commitment to delivering the highest standards of care, services, and support.

Designed to offer a true ‘home from home’ experience, St Mary’s Care Home combines functionality with comfort, ensuring that residents feel both safe and valued. The care home provides a wide range of services, including engaging activities, nutritious meals, and a welcoming environment that fosters a sense of community.

The home boasts a variety of exceptional facilities, including luxurious en-suite rooms, inviting lounges, and communal areas that promote relaxation and social interaction. Residents also have access to wheelchair-friendly gardens, high-speed Wi-Fi, and a diverse menu offering high-quality meals. In addition, there is a rich schedule of entertainment, ensuring that every day is filled with meaningful activities.

Notably, St Mary’s Care Home is the only care facility in Worthing to feature its own private chapel, where regular community services are held, providing a serene space for reflection and spiritual connection.

Stay connected with St Mary’s Care Home through Instagram (@qhstmaryscarehome) and Facebook (@stmarysresidentialcarehome) to learn more about the home and its vibrant community.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1600
  • Self-Funded Residential Dementia Care: £1350 – £1600
  • RESPITE Self-Funded Residential Care: £1350 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1350 – £1600

Fees include :
(a)   The use of the Room
(b)   Unrestricted use by you, of the communal facilities
(c)   Heating and lighting
(d)   Three main meals per day and in addition mid-morning, mid-afternoon and night time drinks and snacks
(e)    Facilities for making drinks and snacks at any time (subject to a risk assessment being carried out to confirm that you are able to use such facilities unaided)
(g)   Cleaning of the room and communal areas
(h)   Care and support from our staff as detailed on your care plan
(i)   Access to and use of aids and appliances available in the Home, which are used according to individual needs and as detailed on your care plan, e.g. hoists, lifts, occasional use of wheelchairs.


Additional costs for hairdresser (fortnightly visits), chiropody, special outings, transport, dentist, opticians, toiletries.

These prices are only a guideline, please contact St Mary's Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • QH St Mary's Ltd

Person in charge

  • Michelle Lecheminant (Manager)

Local Authority / Social Services

Admission Criteria

  • Both Private and local authority funded clients are accepted.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (27)

Visiting

  • Visitors are welcome anytime.

Parking

  • Parking facility available at the front.

St Mary's Residential Care Home Reviews (39)

9.9

St Mary's Residential Care Home has a Review Score of 9.9 (9.896) out of 10, based on 14 reviews in the last 2 years.
Over all time St Mary's Residential Care Home has 39 reviews.

Overall Experience
  • 31
  • 7
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Date Published
  • 39
  • 5
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  • 14
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Reviewer Connection to St Mary's Residential Care Home
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Total of 39, showing 21-39
Review from H H (Resident) assisted by family/friend published on 16 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind, caring, friendly, respectful and professional.
Reply from michelle lecheminant, Manager at St Mary's Residential Care Home

Thank you for your kind feedback; I shall pass it on to the team.

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Review from Yvette H (Daughter of Resident) published on 16 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we feel very fortunate to have been recommended St Mary's. From the moment Dad arrived at the care home, he was welcomed and included. He is known by everyone and is always treated with dignity, love and patience by all the staff. The residents are clearly at the "centre". Most of all,
Dad is happy there. It is so hard to make the decision to place a dear Dad in residential care, but we know he is in a wonderful place, and thank you all.
Reply from michelle lecheminant, Manager at St Mary's Residential Care Home

Thank you for your feedback; I shall pass your comments on to the team.

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Review from C D (Friend of Resident) published on 15 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Three of my community are in care at St Mary's. Over the years, a number of our sisters have been in care. At present, I visit twice daily. I always find the staff welcoming and helpful. Our sisters are very happy there and are grateful for the care they receive. I sense an atmosphere of happiness and
peace in St Mary's. The staff are very person-centred.
Reply from michelle lecheminant, Manager at St Mary's Residential Care Home

Thank you so much for your kind words; I shall pass them on to the team.

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Review from Nicky S (Daughter of Resident) published on 13 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father went to St Mary's straight from the hospital. The managers visited him in the hospital, and he was moved a few days later. All the staff have been so welcoming, and my father has settled in very well. He likes all the staff, and they are kind and supportive of him and us as a family. We know
he is being well looked after and is safe. As a family, we are very grateful. Many thanks to everyone.
Reply from Michelle Lecheminant, Manager at St Mary's Residential Care Home

Thank you for your kind words; I shall pass this on to the team.

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Review from Jan P (Daughter of Resident) published on 17 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of St Mary's Residential for nearly two years now and is very well cared for by the amazing staff. The home is spotlessly clean, and Mum loves the food!
Her well-being and happiness are my priority, and I have no concerns about either!
Thank you.
Reply from michelle lecheminant, Manager at St Mary's Residential Care Home

Thank you so much for your kind feedback. I shall pass your comments on to the team.

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Review from Veronica O (Daughter of Resident) published on 12 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is very happy at St Mary’s. She is well looked after, and the food is great, and she’s made new friends. She is now joining in more with the activities.
There are lots more new staff, and they seem very friendly.
Reply from Nicole Homewood, Home Manager at St Mary's Residential Care Home

Thank you for your feedback; I will share your comments with our team.

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Review from Susan V (Daughter of Resident) published on 8 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at the home just over four years, and until recently, my mother also, and during this time, they have been very well cared for. Father has often told me how kind everyone has been to him, and both of them enjoyed the meals. All the carers are courteous and helpful, and I know that
Dad is being well looked after.
Reply from Nicole Homewood, Home Manager at St Mary's Residential Care Home

Thank you for your feedback; your comments will be shared with our team.

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Review from Sheila M (Daughter of Resident) published on 8 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 102-year-old mother has been at St Mary’s care home for four months now after spending two months in hospital having broken her hip. She has a very nice large room and has settled well. The staff are friendly and efficient, and I feel that she is well looked after.
The small chapel has been converted
into a beautiful dining room, and the stained glass windows reflect onto the ground - it is such a lovely room where the residents are served good fresh meals. There are now two activity coordinators, so the residents are kept entertained with various activities.
Reply from Nicole Homewood, Home Manager at St Mary's Residential Care Home

Thank you for your feedback; your comments will be shared with our team.

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Review from Liz B (Daughter of Resident) published on 5 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at St Mary's for nearly two years now. I have found the staff to have always been very caring and lovely with my mum. The management team are very good at keeping us informed of any changes as to how the home is to be run and if there are any concerns about how Mum is; they are quick
to contact us.
There is always the option to get involved with activities if residents wish to do so and they make an effort to make special occasions like birthdays and Christmas a memorable time. There is a lovely family feel to the home, and it is very reassuring to know that Mum is being looked after in such a warm, friendly and caring environment.
Reply from Nicole Homewood, Home Manager at St Mary's Residential Care Home

Thank you for your feedback; I will pass onto our staff team.

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Review from Sally E (Daughter of Resident) published on 21 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found it so difficult finding suitable care for my mother. The staff at St Mary's are very kind and caring, and I am confident that she is now in the best place. She enjoys the food and the company of the staff and the other residents in a pleasant, clean and comfortable surrounding with activities
and entertainment provided on a daily basis.
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Review from J B (Resident) assisted by family/friend published on 2 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly, warm and comfortable. The food is lovely the company is good and the room is lovely.
The staff all very helpful and nice. Everyone is efficient if I have a problem they all help solve it.
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Review from Teresa H (Daughter of Resident) published on 2 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely friendly, professional and kind. Everyone has made us all very welcome and explain everything well. The difference to Mum re: cleanliness, drinking, and food is fabulous. Also, she has made friends and has improved socially.
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Review from Joanne R (Daughter of Resident) published on 2 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you feels inadequate to show how much your care and attention of my family means to me. We have been humbled by the care my mother has received and how you have supported us.
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Review from Deborah C (Regular Volunteer) published on 24 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, friendly staff, happy environment and we're made to feel so welcome by the staff. More like a hotel.
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Review from Zena B (Regular Volunteer) published on 23 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We come to St Mary's as part of the library services, playing board games and mahjong. The staff and residents are friendly and lunch is always good too.
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Review from Jean M (Resident) published on 20 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A pleasant and comfortable very well run home with lovely staff and management.
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Review from I H (Resident) published on 22 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I arrived at St Mary's in August 2016. I was well received and shown to a lovely bedroom recently painted and carpeted. I quickly settled in and found the management and staff very caring and helpful. The house is bright and very well kept, pleasant lounges and a large garden. A balanced diet and food
nicely served.
There seems to be a calm and peaceful atmosphere, there is a named activities person who does quizzes, handcrafts and exercises as well as visiting entertainers.
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Review from Jenny R (Daughter of Resident) published on 19 July 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was hard for me to accept that my mum needed to be cared for. Since she has been at St Mary's I realise I need not have worried. The care she has received has been excellent. I have had wonderful support from all the staff myself at quite a traumatic time for me personally. My mum has blossomed since
being around other people all the time and she talks a lot about what she has been doing and the friends she has made. I am reassured that my mum is in a safe and friendly environment at all times. It has given me peace of mind and made my mum a happier person. Thank you to all the wonderful staff there.
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Review from Milly S (Resident) assisted by family/friend published on 9 October 2015 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Resident for three years. Selected the Catholic home because it is small (approx 20 residents) with rooms with a very nice chapel attached. Have found the experiences of being there more positive as time has passed.
Reply from Nicole Homewood, Registered manager at St Mary's Residential Care Home

Thank you for the review. We are in the process of employing an activity co-ordinator as we have recognised that in the past the activities have been limited for our residents. We already have a programme in place with fortnightly visits from a local children's performing arts group and other activities for residents to participate in and often have to actively encourage them to join in. With the new activity co-ordinator we hope to motivate our residents to form their own interest groups and join in with the activities on offer.

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Current Review Score: 9.9 (9.896)

Overview of Review Score

The Review Score of 9.9 (9.896) out of 10 for St Mary's Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.896 for St Mary's Residential Care Home is calculated as follows: ( (146 Excellents x 5) + (17 Goods x 4) ) ÷ 163 Ratings = 4.896
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Mary's Residential Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 May 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Michelle

Michelle Lecheminant

Job Title: Home Manager

Our Home Manager is Michelle Lecheminant

Birhan

Birhan Andree

Job Title: Senior Care Assistant

Birhan Andree is one of our Senior Care Assistants

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Mary's Residential Care Home to verify any information. View our terms and conditions. St Mary's Residential Care Home has an Enhanced Service - more info.