I chose Priors for it's proximity to Hospital , for a 2 week stay after a hip replacement. I must say it was a brilliant decision.
I felt totally safe there, despite being suddenly pretty disabled; my needs were met by staff who saw and anticipated everything; both staff & residents made me feel
welcome & I was treated with care & respect.
Despite the hardship some residents were experiencing, there was a happy atmosphere & enough laid on to occupy us, or peace with anything you want done for you, if you prefer. A wide range of people & needs were catered for.
The location is lovely, with a nice garden, the premises too, & food & cleanliness were good.
2 weeks passed in a flash, hard, yet leaving some happy memories.
I would recommend Priors.
02 June 2026
My mum came to Priors House for the nursing care during her 8 month cancer treatment. The care and love she received was instrumental in her surviving her disease. I am eternally grateful for all the staff, everyone played a part in giving her the support and confidence she needed to fight cancer. I
know without it, the outcome would have been different. The facilities are first class but the atmosphere and the cultivated caring environment makes this care home special. The attention to detail as regards her health and medication was very impressive and it was literally like she had her own personal doctor 24h a day. The home has dedicated entertainment staff who encourage the residents to participate and give them a purpose. The Elephant Cafe is a lovely place for socialising and get togethers. To say I recommend the home is an understatement. It has literally been a lifesaver. Many thanks Iain
19 May 2026
I was going to give individuals a positive review but then I realised that I would have to include all staff. I cannot think of any one member of staff not worthy of a mention. Nothing is ever too much for any of them. The room was cleaned daily. I felt safe and secure during my 2-week respite stay.
My whole family visited one time or another and the home was a very pleasant surprise to all of them. Many thanks.
07 April 2026
My Dad was admitted to Priors House at short notice for nursing and palliative care. The team were so helpful on the phone and by email guiding us through the application. They quickly arranged a home visit for assessment which was caring and efficient. I went to visit before Dad was admitted and as
soon as I walked through the door I knew it was a caring, happy and professional place. The team couldn't have been more caring and professional after dad was admitted. They were superb and a credit to the nursing and caring professions. Thank you.
24 March 2026
Priors House is outstanding!
From May '25 to Feb '26 my mum was stuck in a spiral of hospitalisations. She would be discharged from hospital only to be readmitted a few days later, by ambulance, with a recurrence of the same symptoms. With each cycle her health deterioriated to new lows.
By Feb
'26 it was clear that mum's care needs were more than one carer could cope with at home, and we needed a way to break the cycle of hospital admissions or accept that we were losing her.
Since moving her to Priors House in Feb, the transformation in my mother's wellbeing has been amazing. 3 weeks ago she couldn't get out of bed. Last week she went on a trip to a safari park. She is happier than I've seen her in months, eating full meals, getting stronger each day, mentally far more alert, and enjoying life! This is because of the fabulous care and positivity provided by Priors House. Whatever happens now, I know she will get the best possible care and attention. I am so grateful!
17 December 2025
Excellent staff and super care , mom has progressed really well in her first week and is enjoying the company. Would recommend to anyone.
17 November 2025
My Mother moved to Priors House from hospital this week and their efficiency made the move very easy and straight forward. She stayed at Priors House for respite several years ago and we were impressed by the care and facilities provided which is why my Mother was delighted to be able to now find a
permeant place there. She has moved into a refurbished room with brand new fittings and furnishings
29 October 2025
Mum has recently become a resident of Priors House and they couldn't have been more welcoming to her. She has settled in really well and is enjoying living there. From our first phone call to our first meeting with the customs relations manager she was so professional and reassuring that my mum
would be coming to the right place to live.
29 October 2025
Mum has just moved to Priors House this week. During our tours, Sarah did a fantastic job answering all of our questions and showing us all of the facilities to help inform and reassure us. Once we decided that this would be the perfect home for Mum, her assessment was booked in within 24 hours and
Mum was transferred within three days of this decision. Mum was not stressed on arrival and was greeted with positivity and a friendly smile. They had even provided a welcome basket of goodies for her,which was a lovely touch. Our Mum is genuinely excited to enjoy the facilities and all that Priors House has to offer
22 October 2025
We were made to feel welcome and were very happy to have our relatives with you. The concerns we had were rapidly expelled by the individuals concerned.
19 September 2025
Just moved my mum-in-law into Priors House today. We had high hopes, having had previous experience with the team here, and we were not disappointed. Everyone was super friendly and welcoming to mum, and efficiently professional with all the checking-in procedures and paperwork. Looking forward to
watching her settle in to her new home and enjoying the facilities, activities and most importantly the community of staff and residents.
19 September 2025
Priors did a fabulous job supporting us to transition mum from a care home in the East of England to near us in the Midlands. They communicated clearly, advised and then warmly welcomed mum. We look forward to building our relationship with Priors
16 September 2025
Dad has just moved into Priors House and the whole experience has been fantastic. The team there are so professional and caring and have made the transition so easy for him. From the initial show round all the way through to his assessment and moving in we have been very impressed. Now that he's
been there for 3 weeks we are even more impressed, Dad is loving the activity programme, he joins in with quiz's, singing, table tennis etc. The activity programme is very varied. We are very impressed with the nurses on the nursing unit who seem very knowledgeable and caring and understand Dads needs. The Management are equally impressive, we received a call last week to see if we are happy with everything and this apparently is done on a monthly basis to the relatives, it's fantastic that the management are checking in so they can understand that if there was an issue that they are aware of it. The ambience in the home is lovely and all the staff already know Dad by name. Really impressed!
08 September 2025
Excellent care is given at Priors House. The activities here are tailored to residents needs and delivered with fun and smiles and total inclusivity. All residents are treated as individuals and treated with respect. Their needs are assessed and met.
26 August 2025
We recently visited Priors House Care Home as we begin making arrangements for our mother, and we were shown around by the customer relations manager. From start to finish, she was absolutely wonderful - warm, knowledgeable, and incredibly reassuring.
We weren't rushed and felt she took the time to
understand our family's situation and guided us through the home with genuine care and professionalism. All our questions were answered with clarity, giving us a full picture of what life is like at Priors House. It was clear the staff truly cares about the residents and is passionate about the quality of care provided.
What really stood out was how everyone made us feel at ease during what is, for many families, a very emotional and difficult time. Her empathy, patience, and thoughtful approach made a real difference to us.
12 August 2025
I have been helping a friend find and move into a suitable care home. The process of application and admission was handled with care and efficiency. My only complaint is the requirement to move in within a week of assessment - not enough time to get all personal items labelled. I do appreciate
that they were reserving a very nice room for her. The moving in day was very stressful, as the admissions process is very thorough, but I understand that they need a detailed knowledge of her current state of health, and her needs. The best praise I can give is that my friend looked ten years younger when I saw her the next day. She is not always easy to please, but the caring, friendly and efficient staff, and the excellent facilities, have enabled her to settle in.
06 August 2025
I've been very impressed with the service offered by Priors House, from the time taken at the initial tour and meeting, to my Dad been admitted. Communication has always been excellent and timely. I honestly think that my father is actually thriving in this environment, which is so wonderful to see
at this time in his life. The staff are wonderful and work so hard for all the residents.
30 July 2025
I stayed at The Priors for 2 weeks' respite care following a hip replacement at the hospital immediately opposite the building. I was collected by wheelchair - so convenient, and better than attempting to sit in car. I was treated with care and respect by an amazing team of carers. I felt no
indignity in the personal care received. My room and bathroom were faultless. The setting of The Prior, delightful. I am so glad I chose to stay there.
11 July 2025
A close relative has been under care at PRIORS.
The food, activities and facilities are good.
However ,the attitude and lack of care from staff especially night staff was poor and uncaring on many many occasion.
The floor managers show little interest and are poor at managing their staff and
constructive complaints.
The higher managers the same.
Their claim of 6 minutes call time are simply not true.
I could go on but needless to say, not enough space.
Poor staff,poor management,expensive as well.
10 July 2025
Priors house was chosen by my mum for 2 weeks respite care following a hip replacement in the middle of June 2025. She made this selection based on visiting a family friend with dementia whom is a resident there, saying how it was the nicest care home she had ever been to (and we had spent some time
looking for a home for my dad, before he passed away, so. We had looked at a few).
The staff are all so friendly and professional (a perfect combination), they couldn't do enough for mum while she was there, gave her time to settle in, never pushed her to do activities she didn't want to, but were always available to help when needed. The room was extremely nice, and always cleaned but we never knew when! Must be when mum went to eat, but small touches like that were very impressive.
The place is very nice, but it is the staff that make this the place mum chose, and she knows she made the right choice.
Latest Reviews for Priors House
15 June 2026
I chose Priors for it's proximity to Hospital , for a 2 week stay after a hip replacement. I must say it was a brilliant decision.
I felt totally safe there, despite being suddenly pretty disabled; my needs were met by staff who saw and anticipated everything; both staff & residents made me feel
welcome & I was treated with care & respect.
Despite the hardship some residents were experiencing, there was a happy atmosphere & enough laid on to occupy us, or peace with anything you want done for you, if you prefer. A wide range of people & needs were catered for.
The location is lovely, with a nice garden, the premises too, & food & cleanliness were good.
2 weeks passed in a flash, hard, yet leaving some happy memories.
I would recommend Priors.
02 June 2026
My mum came to Priors House for the nursing care during her 8 month cancer treatment. The care and love she received was instrumental in her surviving her disease. I am eternally grateful for all the staff, everyone played a part in giving her the support and confidence she needed to fight cancer. I
know without it, the outcome would have been different. The facilities are first class but the atmosphere and the cultivated caring environment makes this care home special. The attention to detail as regards her health and medication was very impressive and it was literally like she had her own personal doctor 24h a day. The home has dedicated entertainment staff who encourage the residents to participate and give them a purpose. The Elephant Cafe is a lovely place for socialising and get togethers. To say I recommend the home is an understatement. It has literally been a lifesaver. Many thanks Iain
19 May 2026
I was going to give individuals a positive review but then I realised that I would have to include all staff. I cannot think of any one member of staff not worthy of a mention. Nothing is ever too much for any of them. The room was cleaned daily. I felt safe and secure during my 2-week respite stay.
My whole family visited one time or another and the home was a very pleasant surprise to all of them. Many thanks.
07 April 2026
My Dad was admitted to Priors House at short notice for nursing and palliative care. The team were so helpful on the phone and by email guiding us through the application. They quickly arranged a home visit for assessment which was caring and efficient. I went to visit before Dad was admitted and as
soon as I walked through the door I knew it was a caring, happy and professional place. The team couldn't have been more caring and professional after dad was admitted. They were superb and a credit to the nursing and caring professions. Thank you.
24 March 2026
Priors House is outstanding!
From May '25 to Feb '26 my mum was stuck in a spiral of hospitalisations. She would be discharged from hospital only to be readmitted a few days later, by ambulance, with a recurrence of the same symptoms. With each cycle her health deterioriated to new lows.
By Feb
'26 it was clear that mum's care needs were more than one carer could cope with at home, and we needed a way to break the cycle of hospital admissions or accept that we were losing her.
Since moving her to Priors House in Feb, the transformation in my mother's wellbeing has been amazing. 3 weeks ago she couldn't get out of bed. Last week she went on a trip to a safari park. She is happier than I've seen her in months, eating full meals, getting stronger each day, mentally far more alert, and enjoying life! This is because of the fabulous care and positivity provided by Priors House. Whatever happens now, I know she will get the best possible care and attention. I am so grateful!
17 December 2025
Excellent staff and super care , mom has progressed really well in her first week and is enjoying the company. Would recommend to anyone.
17 November 2025
My Mother moved to Priors House from hospital this week and their efficiency made the move very easy and straight forward. She stayed at Priors House for respite several years ago and we were impressed by the care and facilities provided which is why my Mother was delighted to be able to now find a
permeant place there. She has moved into a refurbished room with brand new fittings and furnishings
29 October 2025
Mum has recently become a resident of Priors House and they couldn't have been more welcoming to her. She has settled in really well and is enjoying living there. From our first phone call to our first meeting with the customs relations manager she was so professional and reassuring that my mum
would be coming to the right place to live.
29 October 2025
Mum has just moved to Priors House this week. During our tours, Sarah did a fantastic job answering all of our questions and showing us all of the facilities to help inform and reassure us. Once we decided that this would be the perfect home for Mum, her assessment was booked in within 24 hours and
Mum was transferred within three days of this decision. Mum was not stressed on arrival and was greeted with positivity and a friendly smile. They had even provided a welcome basket of goodies for her,which was a lovely touch. Our Mum is genuinely excited to enjoy the facilities and all that Priors House has to offer
22 October 2025
We were made to feel welcome and were very happy to have our relatives with you. The concerns we had were rapidly expelled by the individuals concerned.
19 September 2025
Just moved my mum-in-law into Priors House today. We had high hopes, having had previous experience with the team here, and we were not disappointed. Everyone was super friendly and welcoming to mum, and efficiently professional with all the checking-in procedures and paperwork. Looking forward to
watching her settle in to her new home and enjoying the facilities, activities and most importantly the community of staff and residents.
19 September 2025
Priors did a fabulous job supporting us to transition mum from a care home in the East of England to near us in the Midlands. They communicated clearly, advised and then warmly welcomed mum. We look forward to building our relationship with Priors
16 September 2025
Dad has just moved into Priors House and the whole experience has been fantastic. The team there are so professional and caring and have made the transition so easy for him. From the initial show round all the way through to his assessment and moving in we have been very impressed. Now that he's
been there for 3 weeks we are even more impressed, Dad is loving the activity programme, he joins in with quiz's, singing, table tennis etc. The activity programme is very varied. We are very impressed with the nurses on the nursing unit who seem very knowledgeable and caring and understand Dads needs. The Management are equally impressive, we received a call last week to see if we are happy with everything and this apparently is done on a monthly basis to the relatives, it's fantastic that the management are checking in so they can understand that if there was an issue that they are aware of it. The ambience in the home is lovely and all the staff already know Dad by name. Really impressed!
08 September 2025
Excellent care is given at Priors House. The activities here are tailored to residents needs and delivered with fun and smiles and total inclusivity. All residents are treated as individuals and treated with respect. Their needs are assessed and met.
26 August 2025
We recently visited Priors House Care Home as we begin making arrangements for our mother, and we were shown around by the customer relations manager. From start to finish, she was absolutely wonderful - warm, knowledgeable, and incredibly reassuring.
We weren't rushed and felt she took the time to
understand our family's situation and guided us through the home with genuine care and professionalism. All our questions were answered with clarity, giving us a full picture of what life is like at Priors House. It was clear the staff truly cares about the residents and is passionate about the quality of care provided.
What really stood out was how everyone made us feel at ease during what is, for many families, a very emotional and difficult time. Her empathy, patience, and thoughtful approach made a real difference to us.
12 August 2025
I have been helping a friend find and move into a suitable care home. The process of application and admission was handled with care and efficiency. My only complaint is the requirement to move in within a week of assessment - not enough time to get all personal items labelled. I do appreciate
that they were reserving a very nice room for her. The moving in day was very stressful, as the admissions process is very thorough, but I understand that they need a detailed knowledge of her current state of health, and her needs. The best praise I can give is that my friend looked ten years younger when I saw her the next day. She is not always easy to please, but the caring, friendly and efficient staff, and the excellent facilities, have enabled her to settle in.
06 August 2025
I've been very impressed with the service offered by Priors House, from the time taken at the initial tour and meeting, to my Dad been admitted. Communication has always been excellent and timely. I honestly think that my father is actually thriving in this environment, which is so wonderful to see
at this time in his life. The staff are wonderful and work so hard for all the residents.
30 July 2025
I stayed at The Priors for 2 weeks' respite care following a hip replacement at the hospital immediately opposite the building. I was collected by wheelchair - so convenient, and better than attempting to sit in car. I was treated with care and respect by an amazing team of carers. I felt no
indignity in the personal care received. My room and bathroom were faultless. The setting of The Prior, delightful. I am so glad I chose to stay there.
11 July 2025
A close relative has been under care at PRIORS.
The food, activities and facilities are good.
However ,the attitude and lack of care from staff especially night staff was poor and uncaring on many many occasion.
The floor managers show little interest and are poor at managing their staff and
constructive complaints.
The higher managers the same.
Their claim of 6 minutes call time are simply not true.
I could go on but needless to say, not enough space.
Poor staff,poor management,expensive as well.
10 July 2025
Priors house was chosen by my mum for 2 weeks respite care following a hip replacement in the middle of June 2025. She made this selection based on visiting a family friend with dementia whom is a resident there, saying how it was the nicest care home she had ever been to (and we had spent some time
looking for a home for my dad, before he passed away, so. We had looked at a few).
The staff are all so friendly and professional (a perfect combination), they couldn't do enough for mum while she was there, gave her time to settle in, never pushed her to do activities she didn't want to, but were always available to help when needed. The room was extremely nice, and always cleaned but we never knew when! Must be when mum went to eat, but small touches like that were very impressive.
The place is very nice, but it is the staff that make this the place mum chose, and she knows she made the right choice.