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Old Milverton Lane, Blackdown, Leamington Spa, CV32 6RW
View Full Details of Priors HouseLatest Reviews for Priors House
16 September 2025
Dad has just moved into Priors House and the whole experience has been fantastic. The team there are so professional and caring and have made the transition so easy for him. From the initial show round all the way through to his assessment and moving in we have been very impressed. Now that he's been there for 3 weeks we are even more impressed, Dad is loving the activity programme, he joins in with quiz's, singing, table tennis etc. The activity programme is very varied. We are very impressed with the nurses on the nursing unit who seem very knowledgeable and caring and understand Dads needs. The Management are equally impressive, we received a call last week to see if we are happy with everything and this apparently is done on a monthly basis to the relatives, it's fantastic that the management are checking in so they can understand that if there was an issue that they are aware of it. The ambience in the home is lovely and all the staff already know Dad by name. Really impressed!
08 September 2025
Excellent care is given at Priors House. The activities here are tailored to residents needs and delivered with fun and smiles and total inclusivity. All residents are treated as individuals and treated with respect. Their needs are assessed and met.
26 August 2025
We recently visited Priors House Care Home as we begin making arrangements for our mother, and we were shown around by the customer relations manager. From start to finish, she was absolutely wonderful - warm, knowledgeable, and incredibly reassuring. We weren't rushed and felt she took the time to understand our family's situation and guided us through the home with genuine care and professionalism. All our questions were answered with clarity, giving us a full picture of what life is like at Priors House. It was clear the staff truly cares about the residents and is passionate about the quality of care provided. What really stood out was how everyone made us feel at ease during what is, for many families, a very emotional and difficult time. Her empathy, patience, and thoughtful approach made a real difference to us.
12 August 2025
I have been helping a friend find and move into a suitable care home. The process of application and admission was handled with care and efficiency. My only complaint is the requirement to move in within a week of assessment - not enough time to get all personal items labelled. I do appreciate that they were reserving a very nice room for her. The moving in day was very stressful, as the admissions process is very thorough, but I understand that they need a detailed knowledge of her current state of health, and her needs. The best praise I can give is that my friend looked ten years younger when I saw her the next day. She is not always easy to please, but the caring, friendly and efficient staff, and the excellent facilities, have enabled her to settle in.
06 August 2025
I've been very impressed with the service offered by Priors House, from the time taken at the initial tour and meeting, to my Dad been admitted. Communication has always been excellent and timely. I honestly think that my father is actually thriving in this environment, which is so wonderful to see at this time in his life. The staff are wonderful and work so hard for all the residents.
30 July 2025
I stayed at The Priors for 2 weeks' respite care following a hip replacement at the hospital immediately opposite the building. I was collected by wheelchair - so convenient, and better than attempting to sit in car. I was treated with care and respect by an amazing team of carers. I felt no indignity in the personal care received. My room and bathroom were faultless. The setting of The Prior, delightful. I am so glad I chose to stay there.
11 July 2025
A close relative has been under care at PRIORS. The food, activities and facilities are good. However ,the attitude and lack of care from staff especially night staff was poor and uncaring on many many occasion. The floor managers show little interest and are poor at managing their staff and constructive complaints. The higher managers the same. Their claim of 6 minutes call time are simply not true. I could go on but needless to say, not enough space. Poor staff,poor management,expensive as well.
10 July 2025
Priors house was chosen by my mum for 2 weeks respite care following a hip replacement in the middle of June 2025. She made this selection based on visiting a family friend with dementia whom is a resident there, saying how it was the nicest care home she had ever been to (and we had spent some time looking for a home for my dad, before he passed away, so. We had looked at a few). The staff are all so friendly and professional (a perfect combination), they couldn't do enough for mum while she was there, gave her time to settle in, never pushed her to do activities she didn't want to, but were always available to help when needed. The room was extremely nice, and always cleaned but we never knew when! Must be when mum went to eat, but small touches like that were very impressive. The place is very nice, but it is the staff that make this the place mum chose, and she knows she made the right choice.
09 July 2025
When our Dad's vascular dementia suddenly accelerated we needed to find dementia care urgently. We found Priors House by using an internet search engine to search for 'dementia care in the local area' and were firstly drawn in because of the proximity to where our Mum lives (10 minutes drive away). My brother made contact with one staff member in particular who was able to accommodate a visit the next day; she spent a lot of time showing my brother and sister-in-law around and they were incredibly impressed with what they saw. I then took my Dad for an assessment a few days later, and emotionally painful as this was, we were both made to feel very welcome and again, the staff member made plenty time for us and was so caring and understanding. Two days later, my brother and Mum took my Dad for an initial two week stay. Again, they were made to feel really welcome and my Mum was so reassured by the number of staff and their consistent kindness and compassion. It's a lovely place with excellent standards of care and professionalism
07 July 2025
Il start with a very big thank you to all the staff . My mum could be and was very difficult with some of you . For this I apologise . You all showed compassion and respect for mum .I ate with mum a few times and enjoyed my meals ( often a sore point in care homes ) I especially liked the lady with the tie and her tea trolley . Fantastic touch . I thought your activities for the guests was good and entertaining . Not only in getting people out of their rooms but to let them meet new friends and be social . From the ladies letting me in ,to the staff who had to deal with mum, everyone was polite , happy and pleasant . getting a bit teary now so im going to say another thank you all.
07 July 2025
Staff were wonderful with our mum in her last 6 weeks. She could be difficult but they dealt with her compassionately, indeed lovingly. Mum died peacefully and we are very thankful for that and for the nursing care provided. In the earlier weeks, when she could participate in activities, we saw photos of mum looking truly happy. Again, we were very grateful for this.
03 July 2025
From the first contact with the admin staff to nurses/carers, the standard of care, friendliness and efficiency has been impressive. My mother has and is being very well looked after and I now know that I made the right decision choosing Priors House.
01 July 2025
Mum has been a resident at Priors House for 2 1/2 years, during this time the staff have been wonderful. The staff are very welcoming, from the time you step through the door. Mum has Alzheimer's, the team on Telford Suite fully understand her needs and personality. I have full admiration for all that they do. There is always someone around to voice any concerns you may have. The activity timetable changes weekly, the activity team work hard at keeping those who wish to partake entertained. I am very grateful and appreciate everything they do. Thank you to all the staff at Priors House.
29 June 2025
From initial telephone conversation regarding my mums respite following hip surgery and the initial journey from being shown around the home we knew we had found the right place for mum. The staff are incredibly friendly and accommodating to mums every need. Mum only went in yesterday but within the hour, they had brought her coffee, cakes, showered and helped dress her, it was amazing, both mum and I felt very comfortable in everybody's presence. The carers always have smiles on their faces. Three members of staff in particular were amazing in securing a ground floor room for mum with a small patio. It is early days but I know that mum will be made to feel at home for her two weeks respite, the only concern we have is she may not want to come out!. Thank you everybody for making mum so welcome.
26 June 2025
When we first got in touch by phone with Priors House, they immediately made us feel welcome. The CR Manager showed us around the same afternoon. We were very impressed with everything we saw and all the facilities. My sister was admitted within a few days. The CR Manager was exceptional in making everything happen smoothly, including a transfer from a London hospital. The staff I have had contact with so far have been excellent and very helpful.
23 June 2025
Atfer 5 weeks in hospital, consultant said best for mum to transfer to care home for pallative EOL treatment Found out about Priors via word of mouth recommendations and CQC rating. Fortunately they had a place for mum as it happened all rather quick from the hospital side. Sarah and all the team were so professional and empathetic to organising a smooth transition for us all. Mum has comfortably settled in and says she feels safe and is pain-free. Mum had an issue with her mouth in hospital but it has much improved at Priors. It is a huge decision to make on behalf of your parents but both my husband and I said we would be happy if this was our care home. It's all the fabulous individual people and one great team that make priors the success it is. Thanks to everyone.
15 May 2025
Mum attended Priors House for two weeks respite care. Although being nervous about her new surroundings and meeting the other residents and members of staff, she soon settled in. The staff are fabulous and very caring, the care home lovely, that's why we chose it! Mum soon got to know plenty of residents and there are lots of activities to keep everyone entertained on a daily basis. Relatives and friends are made to feel very welcome and part of the wider Priors House family. I would thoroughly recommend.
11 April 2025
Excellent staff, so understanding and looking to help all the time. I shall miss them.. I am hoping to attend their upcoming events in the coming months. Leaving today sadly. They have a wonderful deputy manager.
11 April 2025
My mother was recently discharged from hospital and there was no way that she could return to her Assisted Living flat . The process of moving Mum to Priors House went smoothly and not only Mum but the family were welcomed warmly by the staff. The staff here are outstanding and clearly take pride in what they do - it shows!! Sadly mum is declining but there's no other place I'd rather she be than being looked after by this professional and dedicated team.
01 April 2025
All of the staff at Priors House are exceptionally warm and caring. I always receive a warm welcome. Today 21st March was a lovely celebration day. It was well organised and the staff, as always, ensured all of the residents enjoyed the afternoon. Fabulous food too! Nice to meet the new CRM who introduced herself and asked for feedback. Of course I have to give a special shout out for the staff on Victoria Wing who care for my Aunty. They are an incredible team of professionals. Thank you for all you do each and every day!
Latest Reviews for Priors House
16 September 2025
Dad has just moved into Priors House and the whole experience has been fantastic. The team there are so professional and caring and have made the transition so easy for him. From the initial show round all the way through to his assessment and moving in we have been very impressed. Now that he's been there for 3 weeks we are even more impressed, Dad is loving the activity programme, he joins in with quiz's, singing, table tennis etc. The activity programme is very varied. We are very impressed with the nurses on the nursing unit who seem very knowledgeable and caring and understand Dads needs. The Management are equally impressive, we received a call last week to see if we are happy with everything and this apparently is done on a monthly basis to the relatives, it's fantastic that the management are checking in so they can understand that if there was an issue that they are aware of it. The ambience in the home is lovely and all the staff already know Dad by name. Really impressed!
08 September 2025
Excellent care is given at Priors House. The activities here are tailored to residents needs and delivered with fun and smiles and total inclusivity. All residents are treated as individuals and treated with respect. Their needs are assessed and met.
26 August 2025
We recently visited Priors House Care Home as we begin making arrangements for our mother, and we were shown around by the customer relations manager. From start to finish, she was absolutely wonderful - warm, knowledgeable, and incredibly reassuring. We weren't rushed and felt she took the time to understand our family's situation and guided us through the home with genuine care and professionalism. All our questions were answered with clarity, giving us a full picture of what life is like at Priors House. It was clear the staff truly cares about the residents and is passionate about the quality of care provided. What really stood out was how everyone made us feel at ease during what is, for many families, a very emotional and difficult time. Her empathy, patience, and thoughtful approach made a real difference to us.
12 August 2025
I have been helping a friend find and move into a suitable care home. The process of application and admission was handled with care and efficiency. My only complaint is the requirement to move in within a week of assessment - not enough time to get all personal items labelled. I do appreciate that they were reserving a very nice room for her. The moving in day was very stressful, as the admissions process is very thorough, but I understand that they need a detailed knowledge of her current state of health, and her needs. The best praise I can give is that my friend looked ten years younger when I saw her the next day. She is not always easy to please, but the caring, friendly and efficient staff, and the excellent facilities, have enabled her to settle in.
06 August 2025
I've been very impressed with the service offered by Priors House, from the time taken at the initial tour and meeting, to my Dad been admitted. Communication has always been excellent and timely. I honestly think that my father is actually thriving in this environment, which is so wonderful to see at this time in his life. The staff are wonderful and work so hard for all the residents.
30 July 2025
I stayed at The Priors for 2 weeks' respite care following a hip replacement at the hospital immediately opposite the building. I was collected by wheelchair - so convenient, and better than attempting to sit in car. I was treated with care and respect by an amazing team of carers. I felt no indignity in the personal care received. My room and bathroom were faultless. The setting of The Prior, delightful. I am so glad I chose to stay there.
11 July 2025
A close relative has been under care at PRIORS. The food, activities and facilities are good. However ,the attitude and lack of care from staff especially night staff was poor and uncaring on many many occasion. The floor managers show little interest and are poor at managing their staff and constructive complaints. The higher managers the same. Their claim of 6 minutes call time are simply not true. I could go on but needless to say, not enough space. Poor staff,poor management,expensive as well.
10 July 2025
Priors house was chosen by my mum for 2 weeks respite care following a hip replacement in the middle of June 2025. She made this selection based on visiting a family friend with dementia whom is a resident there, saying how it was the nicest care home she had ever been to (and we had spent some time looking for a home for my dad, before he passed away, so. We had looked at a few). The staff are all so friendly and professional (a perfect combination), they couldn't do enough for mum while she was there, gave her time to settle in, never pushed her to do activities she didn't want to, but were always available to help when needed. The room was extremely nice, and always cleaned but we never knew when! Must be when mum went to eat, but small touches like that were very impressive. The place is very nice, but it is the staff that make this the place mum chose, and she knows she made the right choice.
09 July 2025
When our Dad's vascular dementia suddenly accelerated we needed to find dementia care urgently. We found Priors House by using an internet search engine to search for 'dementia care in the local area' and were firstly drawn in because of the proximity to where our Mum lives (10 minutes drive away). My brother made contact with one staff member in particular who was able to accommodate a visit the next day; she spent a lot of time showing my brother and sister-in-law around and they were incredibly impressed with what they saw. I then took my Dad for an assessment a few days later, and emotionally painful as this was, we were both made to feel very welcome and again, the staff member made plenty time for us and was so caring and understanding. Two days later, my brother and Mum took my Dad for an initial two week stay. Again, they were made to feel really welcome and my Mum was so reassured by the number of staff and their consistent kindness and compassion. It's a lovely place with excellent standards of care and professionalism
07 July 2025
Il start with a very big thank you to all the staff . My mum could be and was very difficult with some of you . For this I apologise . You all showed compassion and respect for mum .I ate with mum a few times and enjoyed my meals ( often a sore point in care homes ) I especially liked the lady with the tie and her tea trolley . Fantastic touch . I thought your activities for the guests was good and entertaining . Not only in getting people out of their rooms but to let them meet new friends and be social . From the ladies letting me in ,to the staff who had to deal with mum, everyone was polite , happy and pleasant . getting a bit teary now so im going to say another thank you all.
07 July 2025
Staff were wonderful with our mum in her last 6 weeks. She could be difficult but they dealt with her compassionately, indeed lovingly. Mum died peacefully and we are very thankful for that and for the nursing care provided. In the earlier weeks, when she could participate in activities, we saw photos of mum looking truly happy. Again, we were very grateful for this.
03 July 2025
From the first contact with the admin staff to nurses/carers, the standard of care, friendliness and efficiency has been impressive. My mother has and is being very well looked after and I now know that I made the right decision choosing Priors House.
01 July 2025
Mum has been a resident at Priors House for 2 1/2 years, during this time the staff have been wonderful. The staff are very welcoming, from the time you step through the door. Mum has Alzheimer's, the team on Telford Suite fully understand her needs and personality. I have full admiration for all that they do. There is always someone around to voice any concerns you may have. The activity timetable changes weekly, the activity team work hard at keeping those who wish to partake entertained. I am very grateful and appreciate everything they do. Thank you to all the staff at Priors House.
29 June 2025
From initial telephone conversation regarding my mums respite following hip surgery and the initial journey from being shown around the home we knew we had found the right place for mum. The staff are incredibly friendly and accommodating to mums every need. Mum only went in yesterday but within the hour, they had brought her coffee, cakes, showered and helped dress her, it was amazing, both mum and I felt very comfortable in everybody's presence. The carers always have smiles on their faces. Three members of staff in particular were amazing in securing a ground floor room for mum with a small patio. It is early days but I know that mum will be made to feel at home for her two weeks respite, the only concern we have is she may not want to come out!. Thank you everybody for making mum so welcome.
26 June 2025
When we first got in touch by phone with Priors House, they immediately made us feel welcome. The CR Manager showed us around the same afternoon. We were very impressed with everything we saw and all the facilities. My sister was admitted within a few days. The CR Manager was exceptional in making everything happen smoothly, including a transfer from a London hospital. The staff I have had contact with so far have been excellent and very helpful.
23 June 2025
Atfer 5 weeks in hospital, consultant said best for mum to transfer to care home for pallative EOL treatment Found out about Priors via word of mouth recommendations and CQC rating. Fortunately they had a place for mum as it happened all rather quick from the hospital side. Sarah and all the team were so professional and empathetic to organising a smooth transition for us all. Mum has comfortably settled in and says she feels safe and is pain-free. Mum had an issue with her mouth in hospital but it has much improved at Priors. It is a huge decision to make on behalf of your parents but both my husband and I said we would be happy if this was our care home. It's all the fabulous individual people and one great team that make priors the success it is. Thanks to everyone.
15 May 2025
Mum attended Priors House for two weeks respite care. Although being nervous about her new surroundings and meeting the other residents and members of staff, she soon settled in. The staff are fabulous and very caring, the care home lovely, that's why we chose it! Mum soon got to know plenty of residents and there are lots of activities to keep everyone entertained on a daily basis. Relatives and friends are made to feel very welcome and part of the wider Priors House family. I would thoroughly recommend.
11 April 2025
Excellent staff, so understanding and looking to help all the time. I shall miss them.. I am hoping to attend their upcoming events in the coming months. Leaving today sadly. They have a wonderful deputy manager.
11 April 2025
My mother was recently discharged from hospital and there was no way that she could return to her Assisted Living flat . The process of moving Mum to Priors House went smoothly and not only Mum but the family were welcomed warmly by the staff. The staff here are outstanding and clearly take pride in what they do - it shows!! Sadly mum is declining but there's no other place I'd rather she be than being looked after by this professional and dedicated team.
01 April 2025
All of the staff at Priors House are exceptionally warm and caring. I always receive a warm welcome. Today 21st March was a lovely celebration day. It was well organised and the staff, as always, ensured all of the residents enjoyed the afternoon. Fabulous food too! Nice to meet the new CRM who introduced herself and asked for feedback. Of course I have to give a special shout out for the staff on Victoria Wing who care for my Aunty. They are an incredible team of professionals. Thank you for all you do each and every day!