Priors House

Old Milverton Lane, Blackdown, Leamington Spa CV32 6RW
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9.8 147 Reviews
  • Priors House, Leamington Spa
The team of skilled professionals at Priors House care home delivers quality residential, nursing and dementia care, as well as short-term respite care, in modern surroundings.

Priors House offers dedicated areas for activities, such as painting, reading or simply chatting with friends and family. Residents can also enjoy a cinema room, a café and even a hair and beauty salon so residents can indulge in some pampering.

The lifestyle team takes the time to get to know each resident so they can provide a tailored activities programme, complete with group and one-to-one activities, to suit their preferences. These are based around residents' interests and hobbies to ensure every day is fulfilling.

They are proud to have been internally accredited with the evidence-based, person-centred Care Fit for VIPS.

Priors House is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided by Priors House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1787
  • Self-Funded Residential Dementia Care: from £1882
  • Self-Funded Nursing Care: from £2052
  • RESPITE Self-Funded Residential Care: from £1997
  • RESPITE Self-Funded Residential Dementia Care: from £2092
  • RESPITE Self-Funded Nursing Care: from £2262

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Priors House to find out the exact price for your requirements.

Contact Priors House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Priors House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Francine Summers (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Parking

  • On site

Priors House Reviews (147)

9.8

Priors House has a Review Score of 9.8 (9.835) out of 10, based on 40 reviews in the last 2 years.
Over all time Priors House has 147 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Priors House
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Total of 147, showing 1-20
Review from Martin C (Son of Resident) published on 29 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has recently become a resident of Priors House and they couldn't have been more welcoming to her. She has settled in really well and is enjoying living there. From our first phone call to our first meeting with the customs relations manager she was so professional and reassuring that my mum would
be coming to the right place to live.
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Review from Sally C (Daughter of Resident) published on 29 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has just moved to Priors House this week. During our tours, Sarah did a fantastic job answering all of our questions and showing us all of the facilities to help inform and reassure us. Once we decided that this would be the perfect home for Mum, her assessment was booked in within 24 hours and
Mum was transferred within three days of this decision. Mum was not stressed on arrival and was greeted with positivity and a friendly smile. They had even provided a welcome basket of goodies for her,which was a lovely touch. Our Mum is genuinely excited to enjoy the facilities and all that Priors House has to offer
Reply from Sarah Mitchell, Reviews Team at Priors House
Thank you so much for taking the time to share your lovely feedback. We are delighted to hear that your experience with Priors House has been so positive and that your mum's move went smoothly. It's…read more
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Review from Barry L (Brother-in-law of Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We were made to feel welcome and were very happy to have our relatives with you. The concerns we had were rapidly expelled by the individuals concerned.
Reply from Sarah Mitchell, Reviews Team at Priors House
Thank you so much for your kind words. We're delighted to hear that you and your relatives felt welcome and well cared for. It's wonderful to know that any concerns were promptly addressed by our…read more
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Review from Andrew G (Son-in-law of Resident) published on 19 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just moved my mum-in-law into Priors House today. We had high hopes, having had previous experience with the team here, and we were not disappointed. Everyone was super friendly and welcoming to mum, and efficiently professional with all the checking-in procedures and paperwork. Looking forward to watching
her settle in to her new home and enjoying the facilities, activities and most importantly the community of staff and residents.
Reply from Sarah Mitchell, Reviews Team at Priors House
Thank you so much for taking the time to share your feedback and welcome to your mum-in-law!
We're so pleased to hear that your first day with us met your expectations, especially given your previous…read more
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Review from C G (Daughter of Resident) published on 19 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Priors did a fabulous job supporting us to transition mum from a care home in the East of England to near us in the Midlands. They communicated clearly, advised and then warmly welcomed mum. We look forward to building our relationship with Priors
Reply from Sarah Mitchell, Reviews Team at Priors House
Hi C G (daughter Of Resident) thank you for taking the time to leave us feedback about your experience.

At Priors House Care Home - Care UK we hold ourselves to a high standard and therefore we…read more
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Review from Julie S (Daughter of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has just moved into Priors House and the whole experience has been fantastic. The team there are so professional and caring and have made the transition so easy for him. From the initial show round all the way through to his assessment and moving in we have been very impressed. Now that he's been
there for 3 weeks we are even more impressed, Dad is loving the activity programme, he joins in with quiz's, singing, table tennis etc. The activity programme is very varied. We are very impressed with the nurses on the nursing unit who seem very knowledgeable and caring and understand Dads needs. The Management are equally impressive, we received a call last week to see if we are happy with everything and this apparently is done on a monthly basis to the relatives, it's fantastic that the management are checking in so they can understand that if there was an issue that they are aware of it. The ambience in the home is lovely and all the staff already know Dad by name. Really impressed!
Reply from Sarah Mitchell, Reviews Team at Priors House
Thank you so much for your kind and thoughtful feedback. We're absolutely delighted to hear that your dad has settled in well at Priors House and is enjoying his new home. It means a great deal to us…read more
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Review from Jim G (Husband of Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care is given at Priors House. The activities here are tailored to residents needs and delivered with fun and smiles and total inclusivity. All residents are treated as individuals and treated with respect. Their needs are assessed and met.
Reply from Sarah Mitchell, Reviews Team at Priors House
Hi Jim G

Thank you for sharing such a positive overview of the care provided at Priors House. It's wonderful to hear that activities are thoughtfully tailored to each resident's needs and…read more
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Review from Aimee L (Next of Kin) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently visited Priors House Care Home as we begin making arrangements for our mother, and we were shown around by the customer relations manager. From start to finish, she was absolutely wonderful - warm, knowledgeable, and incredibly reassuring.
We weren't rushed and felt she took the time to
understand our family's situation and guided us through the home with genuine care and professionalism. All our questions were answered with clarity, giving us a full picture of what life is like at Priors House. It was clear the staff truly cares about the residents and is passionate about the quality of care provided.


What really stood out was how everyone made us feel at ease during what is, for many families, a very emotional and difficult time. Her empathy, patience, and thoughtful approach made a real difference to us.

Reply from Sarah Mitchell, Reviews Team at Priors House
Thank you so much for your kind and thoughtful words. It truly means a great deal to us that you took the time to share your experience following your recent visit to Priors House.
We understand how…read more
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Review from Coralie C (Friend of Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been helping a friend find and move into a suitable care home. The process of application and admission was handled with care and efficiency. My only complaint is the requirement to move in within a week of assessment - not enough time to get all personal items labelled. I do appreciate that
they were reserving a very nice room for her. The moving in day was very stressful, as the admissions process is very thorough, but I understand that they need a detailed knowledge of her current state of health, and her needs. The best praise I can give is that my friend looked ten years younger when I saw her the next day. She is not always easy to please, but the caring, friendly and efficient staff, and the excellent facilities, have enabled her to settle in.
Reply from Samantha Debenham, Reviews Team at Priors House
Thank you for sharing your experience and feedback regarding Priors House. We're pleased to hear that your friend has settled in well and that our caring and efficient staff have made a positive…read more
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Review from Alistair K (Son of Resident) published on 6 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been very impressed with the service offered by Priors House, from the time taken at the initial tour and meeting, to my Dad been admitted. Communication has always been excellent and timely. I honestly think that my father is actually thriving in this environment, which is so wonderful to see
at this time in his life. The staff are wonderful and work so hard for all the residents.
Reply from Sarah Mitchell, Reviews Team at Priors House
Hi Alistair K (son Of Resident)

Thank you so much for your kind words. We are truly delighted to hear that your father is thriving at Priors House and that our team has been able to provide the…read more
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Review from Maureen L (Respite Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I stayed at The Priors for 2 weeks' respite care following a hip replacement at the hospital immediately opposite the building. I was collected by wheelchair - so convenient, and better than attempting to sit in car. I was treated with care and respect by an amazing team of carers. I felt no indignity
in the personal care received. My room and bathroom were faultless. The setting of The Prior, delightful. I am so glad I chose to stay there.
Reply from Sarah Mitchell, Reviews Team at Priors House
Hi Maureen L (respite Resident)

Thank you so much for sharing your experience! We're delighted to hear that your stay at The Priors was comfortable and that our team treated you with the care and…read more
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Review from K F (Husband of Resident) published on 11 July 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
A close relative has been under care at PRIORS.
The food, activities and facilities are good.
However ,the attitude and lack of care from staff especially night staff was poor and uncaring on many many occasion.
The floor managers show little interest and are poor at managing their staff and constructive
complaints.
The higher managers the same.
Their claim of 6 minutes call time are simply not true.
I could go on but needless to say, not enough space.
Poor staff,poor management,expensive as well.
Reply from Samantha Debenham, Reviews Team at Priors House
Thank you for sharing your thoughts regarding Priors House. We are sorry to hear that this has been your experience in our home however we are pleased to hear your kind feedback regarding our food,…read more
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Review from Andy L (Son of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Priors house was chosen by my mum for 2 weeks respite care following a hip replacement in the middle of June 2025. She made this selection based on visiting a family friend with dementia whom is a resident there, saying how it was the nicest care home she had ever been to (and we had spent some time
looking for a home for my dad, before he passed away, so. We had looked at a few).
The staff are all so friendly and professional (a perfect combination), they couldn't do enough for mum while she was there, gave her time to settle in, never pushed her to do activities she didn't want to, but were always available to help when needed. The room was extremely nice, and always cleaned but we never knew when! Must be when mum went to eat, but small touches like that were very impressive.
The place is very nice, but it is the staff that make this the place mum chose, and she knows she made the right choice.
Reply from Sarah Mitchell, Reviews Team at Priors House
Andy L, Thank you so much for sharing your mum's experience at Priors House. It's really heartening to hear how much thought and care went into choosing the right place for her respite care. The way…read more
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Review from Fiona K (Daughter of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When our Dad's vascular dementia suddenly accelerated we needed to find dementia care urgently. We found Priors House by using an internet search engine to search for 'dementia care in the local area' and were firstly drawn in because of the proximity to where our Mum lives (10 minutes drive away).
My brother made contact with one staff member in particular who was able to accommodate a visit the next day; she spent a lot of time showing my brother and sister-in-law around and they were incredibly impressed with what they saw. I then took my Dad for an assessment a few days later, and emotionally painful as this was, we were both made to feel very welcome and again, the staff member made plenty time for us and was so caring and understanding. Two days later, my brother and Mum took my Dad for an initial two week stay. Again, they were made to feel really welcome and my Mum was so reassured by the number of staff and their consistent kindness and compassion. It's a lovely place with excellent standards of care and professionalism
Reply from Sarah Mitchell, Reviews Team at Priors House
Thank you so much for taking the time to share your experience with us. Your kind and thoughtful words mean a great deal to the entire team here at Priors House.

We understand how difficult and…read more
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Review from Robert B (Son of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Il start with a very big thank you to all the staff . My mum could be and was very difficult with some of you . For this I apologise . You all showed compassion and respect for mum .I ate with mum a few times and enjoyed my meals ( often a sore point in care homes ) I especially liked the lady with
the tie and her tea trolley . Fantastic touch . I thought your activities for the guests was good and entertaining . Not only in getting people out of their rooms but to let them meet new friends and be social . From the ladies letting me in ,to the staff who had to deal with mum, everyone was polite , happy and pleasant .
getting a bit teary now so im going to say another thank you all.
Reply from Sarah Mitchell, Reviews Team at Priors House
Thank you very much for taking the time to leave us feedback about your experience.

At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that you…read more
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Review from David B (Son of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff were wonderful with our mum in her last 6 weeks. She could be difficult but they dealt with her compassionately, indeed lovingly. Mum died peacefully and we are very thankful for that and for the nursing care provided. In the earlier weeks, when she could participate in activities, we saw photos
of mum looking truly happy. Again, we were very grateful for this.
Reply from Sarah Mitchell, Reviews Team at Priors House
Thank you very much for taking the time to leave us feedback about your experience.

At Priors House, we are always striving to provide exceptional care and take great pride in ensuring the…read more
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Review from Shirley B (Daughter of Resident) published on 3 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first contact with the admin staff to nurses/carers, the standard of care, friendliness and efficiency has been impressive. My mother has and is being very well looked after and I now know that I made the right decision choosing Priors House.
Reply from Sarah Mitchell, Reviews Team at Priors House
Thank you very much for taking the time to leave us feedback about your experience.

At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
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Review from Vanessa M (Daughter of Resident) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Priors House for 2 1/2 years, during this time the staff have been wonderful. The staff are very welcoming, from the time you step through the door. Mum has Alzheimer's, the team on Telford Suite fully understand her needs and personality. I have full admiration for all that
they do. There is always someone around to voice any concerns you may have.
The activity timetable changes weekly, the activity team work hard at keeping those who wish to partake entertained.
I am very grateful and appreciate everything they do. Thank you to all the staff at Priors House.
Reply from Sarah Mitchell, Reviews Team at Priors House
Thank you very much for taking the time to leave us feedback about your experience.

At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
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Review from Susan A (Daughter of Resident) published on 29 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From initial telephone conversation regarding my mums respite following hip surgery and the initial journey from being shown around the home we knew we had found the right place for mum. The staff are incredibly friendly and accommodating to mums every need. Mum only went in yesterday but within the
hour, they had brought her coffee, cakes, showered and helped dress her, it was amazing, both mum and I felt very comfortable in everybody's presence. The carers always have smiles on their faces. Three members of staff in particular were amazing in securing a ground floor room for mum with a small patio. It is early days but I know that mum will be made to feel at home for her two weeks respite, the only concern we have is she may not want to come out!. Thank you everybody for making mum so welcome.
Reply from Sarah Mitchell, Reviews Team at Priors House
Thank you very much for taking the time to leave us feedback about your experience.

At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
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Review from Jenny M (Sister of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we first got in touch by phone with Priors House, they immediately made us feel welcome. The CR Manager showed us around the same afternoon. We were very impressed with everything we saw and all the facilities.
My sister was admitted within a few days. The CR Manager was exceptional in making
everything happen smoothly, including a transfer from a London hospital.
The staff I have had contact with so far have been excellent and very helpful.
Reply from Sarah Mitchell, Reviews Team at Priors House
Thank you very much for taking the time to leave us feedback about your experience.

At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
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Current Review Score: 9.8 (9.835)

Overview of Review Score

The Review Score of 9.8 (9.835) out of 10 for Priors House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 40 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.835 for Priors House is calculated as follows: ( (407 Excellents x 5) + (41 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 460 Ratings = 4.835
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Priors House is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Dec 2023

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (109)

Meet the Team (1)

Francine

Francine Summers

Job Title: Home Manager

I managed care homes before I joined Care UK and was even an area manager, overseeing a number of homes. I’ve also worked as a ‘turnaround manager’ – helping care homes to gain regulatory compliance – so I’ve lots of experience in care homes.


There’s a lot to do when you’re a home manager, but the best bit is having a coffee with the residents and chatting with them. When I can I also join in with activities because it’s wonderful seeing residents enjoying themselves – after all, that’s why we do what we do. I love seeing happy residents living fulfilling lives in our warm and friendly home.

Frequently Asked Questions about Priors House

What types of Care is Priors House registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Priors House have?

There are 80 Single Rooms.

What are the Facilities & Services at Priors House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Priors House to the centre of Leamington Spa?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Priors House to verify any information. View our terms and conditions. Priors House has an Enhanced Service - more info.