Priors House

Old Milverton Lane, Blackdown, Leamington Spa CV32 6RW
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9.8 143 Reviews
  • Priors House, Leamington Spa
The team of skilled professionals at Priors House care home delivers quality residential, nursing and dementia care, as well as short-term respite care, in modern surroundings.

Priors House offers dedicated areas for activities, such as painting, reading or simply chatting with friends and family. Residents can also enjoy a cinema room, a café and even a hair and beauty salon so residents can indulge in some pampering.

The lifestyle team takes the time to get to know each resident so they can provide a tailored activities programme, complete with group and one-to-one activities, to suit their preferences. These are based around residents' interests and hobbies to ensure every day is fulfilling.

They are proud to have been internally accredited with the evidence-based, person-centred Care Fit for VIPS.

Priors House is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1678
  • Self-Funded Residential Dementia Care: from £1768
  • Self-Funded Nursing Care: from £1918
  • RESPITE Self-Funded Residential Care: from £1888
  • RESPITE Self-Funded Residential Dementia Care: from £1979
  • RESPITE Self-Funded Nursing Care: from £2128

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Priors House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Francine Summers (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Parking

  • On site

Priors House Reviews (143)

9.8

Priors House has a Review Score of 9.8 (9.840) out of 10, based on 37 reviews in the last 2 years.
Over all time Priors House has 143 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Priors House
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Review from Julie S (Daughter of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has just moved into Priors House and the whole experience has been fantastic. The team there are so professional and caring and have made the transition so easy for him. From the initial show round all the way through to his assessment and moving in we have been very impressed. Now that he's been
there for 3 weeks we are even more impressed, Dad is loving the activity programme, he joins in with quiz's, singing, table tennis etc. The activity programme is very varied. We are very impressed with the nurses on the nursing unit who seem very knowledgeable and caring and understand Dads needs. The Management are equally impressive, we received a call last week to see if we are happy with everything and this apparently is done on a monthly basis to the relatives, it's fantastic that the management are checking in so they can understand that if there was an issue that they are aware of it. The ambience in the home is lovely and all the staff already know Dad by name. Really impressed!
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Review from Jim G (Husband of Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care is given at Priors House. The activities here are tailored to residents needs and delivered with fun and smiles and total inclusivity. All residents are treated as individuals and treated with respect. Their needs are assessed and met.
Reply from Sarah Mitchell, Reviews Team at Priors House

Hi Jim G


Thank you for sharing such a positive overview of the care provided at Priors House. It's wonderful to hear that activities are thoughtfully tailored to each resident's needs and delivered with such warmth and inclusivity. Treating every resident as an individual with respect and ensuring their needs are carefully assessed truly reflects a high standard of compassionate care.

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Review from Aimee L (Next of Kin) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently visited Priors House Care Home as we begin making arrangements for our mother, and we were shown around by the customer relations manager. From start to finish, she was absolutely wonderful - warm, knowledgeable, and incredibly reassuring.
We weren't rushed and felt she took the time to
understand our family's situation and guided us through the home with genuine care and professionalism. All our questions were answered with clarity, giving us a full picture of what life is like at Priors House. It was clear the staff truly cares about the residents and is passionate about the quality of care provided.


What really stood out was how everyone made us feel at ease during what is, for many families, a very emotional and difficult time. Her empathy, patience, and thoughtful approach made a real difference to us.

Reply from Sarah Mitchell, Reviews Team at Priors House

Thank you so much for your kind and thoughtful words. It truly means a great deal to us that you took the time to share your experience following your recent visit to Priors House.
We understand how emotional and difficult it can be to make care arrangements for a loved one, and we're so pleased to hear that you felt supported and reassured throughout your visit. It was a pleasure to meet you and your family, and to have the opportunity to show you around our home.
At Priors House, we are deeply committed to providing not just excellent care, but also kindness, empathy, and support to both our residents and their families. Knowing that this came through during your visit is incredibly rewarding for us.
Please don't hesitate to reach out if you have any further questions or if there's anything else we can do to help during this time. We're here for you every step of the way.

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Review from Coralie C (Friend of Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been helping a friend find and move into a suitable care home. The process of application and admission was handled with care and efficiency. My only complaint is the requirement to move in within a week of assessment - not enough time to get all personal items labelled. I do appreciate that
they were reserving a very nice room for her. The moving in day was very stressful, as the admissions process is very thorough, but I understand that they need a detailed knowledge of her current state of health, and her needs. The best praise I can give is that my friend looked ten years younger when I saw her the next day. She is not always easy to please, but the caring, friendly and efficient staff, and the excellent facilities, have enabled her to settle in.
Reply from Samantha Debenham, Reviews Team at Priors House

Thank you for sharing your experience and feedback regarding Priors House. We're pleased to hear that your friend has settled in well and that our caring and efficient staff have made a positive difference. We understand that the requirement to move in within a week of assessment can be challenging, especially when it comes to organising personal belongings. This policy is in place to ensure we have the most current clinical information to provide the best possible care from day one. We appreciate your understanding and patience during the thorough admissions process. Your kind words about the facilities and staff mean a lot to us, and we will continue striving to make every resident feel comfortable and well supported.

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Review from Alistair K (Son of Resident) published on 6 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been very impressed with the service offered by Priors House, from the time taken at the initial tour and meeting, to my Dad been admitted. Communication has always been excellent and timely. I honestly think that my father is actually thriving in this environment, which is so wonderful to see
at this time in his life. The staff are wonderful and work so hard for all the residents.
Reply from Sarah Mitchell, Reviews Team at Priors House

Hi Alistair K (son Of Resident)


Thank you so much for your kind words. We are truly delighted to hear that your father is thriving at Priors House and that our team has been able to provide the care and support he deserves. It means a lot to us that the communication and service have made a positive difference for you and your family. Our staff are dedicated to creating a nurturing environment, and your feedback is a wonderful encouragement to them. Please don't hesitate to reach out if there is ever anything more we can do to support you and your dad.

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Review from Maureen L (Respite Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I stayed at The Priors for 2 weeks' respite care following a hip replacement at the hospital immediately opposite the building. I was collected by wheelchair - so convenient, and better than attempting to sit in car. I was treated with care and respect by an amazing team of carers. I felt no indignity
in the personal care received. My room and bathroom were faultless. The setting of The Prior, delightful. I am so glad I chose to stay there.
Reply from Sarah Mitchell, Reviews Team at Priors House

Hi Maureen L (respite Resident)


Thank you so much for sharing your experience! We're delighted to hear that your stay at The Priors was comfortable and that our team treated you with the care and respect you deserve. It's wonderful to know that the convenient location, attentive personal care, and the setting all contributed positively to your recovery. Your kind words mean a lot to us, and we're so glad you chose The Priors for your respite care. Wishing you continued health and happiness!

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Review from K F (Husband of Resident) published on 11 July 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
A close relative has been under care at PRIORS.
The food, activities and facilities are good.
However ,the attitude and lack of care from staff especially night staff was poor and uncaring on many many occasion.
The floor managers show little interest and are poor at managing their staff and constructive
complaints.
The higher managers the same.
Their claim of 6 minutes call time are simply not true.
I could go on but needless to say, not enough space.
Poor staff,poor management,expensive as well.
Reply from Samantha Debenham, Reviews Team at Priors House

Thank you for sharing your thoughts regarding Priors House. We are sorry to hear that this has been your experience in our home however we are pleased to hear your kind feedback regarding our food, facilities, and activities.


Our team, including night staff and floor managers, are trained extensively to always provide attentive and professional care and we take pride in the dedication our staff consistently show.

Furthermore, regarding your concerns on our call response times, we would like to assure you that these are tracked and monitored closely. Unfortunately, these can fluctuate depending on circumstances in the home however our staff always aim to respond as quickly as they can to ensure all residents are supported.

We always encourage all residents and their loved ones to raise any concerns to the Home Manager directly in order for these to be resolved efficiently and effectively. Alternatively, you can contact us directly via complimentsandcomplaints@careuk.com if you wish to seek a formal response to your concerns.

Once again, thank you for sharing your feedback regarding Priors House. Your feedback is invaluable to us and allows us the opportunity to develop and improve the standard of care we provide.

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Review from Andy L (Son of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Priors house was chosen by my mum for 2 weeks respite care following a hip replacement in the middle of June 2025. She made this selection based on visiting a family friend with dementia whom is a resident there, saying how it was the nicest care home she had ever been to (and we had spent some time
looking for a home for my dad, before he passed away, so. We had looked at a few).
The staff are all so friendly and professional (a perfect combination), they couldn't do enough for mum while she was there, gave her time to settle in, never pushed her to do activities she didn't want to, but were always available to help when needed. The room was extremely nice, and always cleaned but we never knew when! Must be when mum went to eat, but small touches like that were very impressive.
The place is very nice, but it is the staff that make this the place mum chose, and she knows she made the right choice.
Reply from Sarah Mitchell, Reviews Team at Priors House

Andy L, Thank you so much for sharing your mum's experience at Priors House. It's really heartening to hear how much thought and care went into choosing the right place for her respite care. The way you described the staff ' friendly, professional, and attentive without being pushy' really highlights what a special environment Priors House offers. It's wonderful that your mum felt so comfortable and well looked after, and that even the small details, like the cleanliness and timing, made a positive impression. It sounds like Priors House truly lived up to its reputation, and it's great that your mum felt confident in her choice. Wishing her all the best with her recovery!

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Review from Fiona K (Daughter of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When our Dad's vascular dementia suddenly accelerated we needed to find dementia care urgently. We found Priors House by using an internet search engine to search for 'dementia care in the local area' and were firstly drawn in because of the proximity to where our Mum lives (10 minutes drive away).
My brother made contact with one staff member in particular who was able to accommodate a visit the next day; she spent a lot of time showing my brother and sister-in-law around and they were incredibly impressed with what they saw. I then took my Dad for an assessment a few days later, and emotionally painful as this was, we were both made to feel very welcome and again, the staff member made plenty time for us and was so caring and understanding. Two days later, my brother and Mum took my Dad for an initial two week stay. Again, they were made to feel really welcome and my Mum was so reassured by the number of staff and their consistent kindness and compassion. It's a lovely place with excellent standards of care and professionalism
Reply from Sarah Mitchell, Reviews Team at Priors House

Thank you so much for taking the time to share your experience with us. Your kind and thoughtful words mean a great deal to the entire team here at Priors House.


We understand how difficult and emotional the decision to seek dementia care can be, especially when things change so suddenly. It was our privilege to be able to support you and your family during such a challenging time, and we’re truly glad we could offer some reassurance and comfort throughout the process.


It’s wonderful to hear that your family felt welcomed, listened to, and supported from the first contact through to your dad’s stay. We’re especially pleased that our team’s compassion and professionalism stood out—that’s exactly what we strive for every day.


Please know that your dad’s wellbeing continues to be our priority, and we are here to support your family however we can.

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Review from Robert B (Son of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Il start with a very big thank you to all the staff . My mum could be and was very difficult with some of you . For this I apologise . You all showed compassion and respect for mum .I ate with mum a few times and enjoyed my meals ( often a sore point in care homes ) I especially liked the lady with
the tie and her tea trolley . Fantastic touch . I thought your activities for the guests was good and entertaining . Not only in getting people out of their rooms but to let them meet new friends and be social . From the ladies letting me in ,to the staff who had to deal with mum, everyone was polite , happy and pleasant .
getting a bit teary now so im going to say another thank you all.
Reply from Sarah Mitchell, Reviews Team at Priors House

Thank you very much for taking the time to leave us feedback about your experience.


At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that you experienced that with us.
Thank you from all the team at Priors House.

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Review from David B (Son of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff were wonderful with our mum in her last 6 weeks. She could be difficult but they dealt with her compassionately, indeed lovingly. Mum died peacefully and we are very thankful for that and for the nursing care provided. In the earlier weeks, when she could participate in activities, we saw photos
of mum looking truly happy. Again, we were very grateful for this.
Reply from Sarah Mitchell, Reviews Team at Priors House

Thank you very much for taking the time to leave us feedback about your experience.


At Priors House, we are always striving to provide exceptional care and take great pride in ensuring the wellbeing of our residents. Your kind words truly mean the world to our team, and they serve as a wonderful reminder of why we do what we do.


Thank you again for your thoughtful message—it is deeply appreciated by all of us here at Priors House.

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Review from Shirley B (Daughter of Resident) published on 3 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first contact with the admin staff to nurses/carers, the standard of care, friendliness and efficiency has been impressive. My mother has and is being very well looked after and I now know that I made the right decision choosing Priors House.
Reply from Sarah Mitchell, Reviews Team at Priors House

Thank you very much for taking the time to leave us feedback about your experience.


At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


We shall continue to give you Mother our Priors House 5 start treatment.

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Review from Vanessa M (Daughter of Resident) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Priors House for 2 1/2 years, during this time the staff have been wonderful. The staff are very welcoming, from the time you step through the door. Mum has Alzheimer's, the team on Telford Suite fully understand her needs and personality. I have full admiration for all that
they do. There is always someone around to voice any concerns you may have.
The activity timetable changes weekly, the activity team work hard at keeping those who wish to partake entertained.
I am very grateful and appreciate everything they do. Thank you to all the staff at Priors House.
Reply from Sarah Mitchell, Reviews Team at Priors House

Thank you very much for taking the time to leave us feedback about your experience.


At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


We shall continue to take give you Mum our 5 star treatment!

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Review from Susan A (Daughter of Resident) published on 29 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From initial telephone conversation regarding my mums respite following hip surgery and the initial journey from being shown around the home we knew we had found the right place for mum. The staff are incredibly friendly and accommodating to mums every need. Mum only went in yesterday but within the
hour, they had brought her coffee, cakes, showered and helped dress her, it was amazing, both mum and I felt very comfortable in everybody's presence. The carers always have smiles on their faces. Three members of staff in particular were amazing in securing a ground floor room for mum with a small patio. It is early days but I know that mum will be made to feel at home for her two weeks respite, the only concern we have is she may not want to come out!. Thank you everybody for making mum so welcome.
Reply from Sarah Mitchell, Reviews Team at Priors House

Thank you very much for taking the time to leave us feedback about your experience.


At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


We are always aiming to give a 5 star service and shall continue to do so for your Mother during her stay with us.


Thank you from the whole team at Priors House.

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Review from Jenny M (Sister of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we first got in touch by phone with Priors House, they immediately made us feel welcome. The CR Manager showed us around the same afternoon. We were very impressed with everything we saw and all the facilities.
My sister was admitted within a few days. The CR Manager was exceptional in making
everything happen smoothly, including a transfer from a London hospital.
The staff I have had contact with so far have been excellent and very helpful.
Reply from Sarah Mitchell, Reviews Team at Priors House

Thank you very much for taking the time to leave us feedback about your experience.


At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


We shall continue to provide exceptional care for your sister from all the team at Priors House.

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Review from S W (Daughter of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Atfer 5 weeks in hospital, consultant said best for mum to transfer to care home for pallative EOL treatment Found out about Priors via word of mouth recommendations and CQC rating. Fortunately they had a place for mum as it happened all rather quick from the hospital side. Sarah and all the team
were so professional and empathetic to organising a smooth transition for us all. Mum has comfortably settled in and says she feels safe and is pain-free. Mum had an issue with her mouth in hospital but it has much improved at Priors. It is a huge decision to make on behalf of your parents but both my husband and I said we would be happy if this was our care home. It's all the fabulous individual people and one great team that make priors the success it is.
Thanks to everyone.
Reply from Sarah Mitchell, Reviews Team at Priors House

Hi S W thank you very much for taking the time to leave us feedback about your experience.At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.I shall share this with the team.Thank you once again for taking the time to leave this positive review.

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Review from Naomi S (Daughter of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum attended Priors House for two weeks respite care. Although being nervous about her new surroundings and meeting the other residents and members of staff, she soon settled in.
The staff are fabulous and very caring, the care home lovely, that's why we chose it! Mum soon got to know plenty of residents
and there are lots of activities to keep everyone entertained on a daily basis. Relatives and friends are made to feel very welcome and part of the wider Priors House family.
I would thoroughly recommend.
Reply from Sarah Mitchell, Reviews Team at Priors House

Hi thank you very much for taking the time to leave us feedback about your experience.At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.We do hope your Mother will come to us again soon as she is missed and would be welcomed back.

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Review from R K (Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent staff, so understanding and looking to help all the time. I shall miss them..
I am hoping to attend their upcoming events in the coming months.
Leaving today sadly.
They have a wonderful deputy manager.
Reply from Sarah Mitchell, Reviews Team at Priors House

thank you very much for taking the time to leave us feedback about your experience.The staff would like to wish you a speedy recovery at home after your respite stay with us.We do hope to see you at our upcoming events, you will be welcomed by all the staff here at Priors House.

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Review from Louise W (Daughter of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was recently discharged from hospital and there was no way that she could return to her Assisted Living flat . The process of moving Mum to Priors House went smoothly and not only Mum but the family were welcomed warmly by the staff. The staff here are outstanding and clearly take pride in
what they do - it shows!! Sadly mum is declining but there's no other place I'd rather she be than being looked after by this professional and dedicated team.
Reply from Sarah Mitchell, Reviews Team at Priors House

Hello, thank you very much for taking the time to leave us feedback about your experience.At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.I've passed on your positive feedback to the staff who are delighted they are meeting your Mum's needs and will continue to do so to the highest standard.

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Review from Dawn T (Niece of Resident) published on 1 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff at Priors House are exceptionally warm and caring. I always receive a warm welcome.
Today 21st March was a lovely celebration day. It was well organised and the staff, as always, ensured all of the residents enjoyed the afternoon. Fabulous food too! Nice to meet the new CRM who introduced
herself and asked for feedback.
Of course I have to give a special shout out for the staff on Victoria Wing who care for my Aunty. They are an incredible team of professionals. Thank you for all you do each and every day!
Reply from Sarah Mitchell, Reviews Team at Priors House

We are so pleased you had an enjoyable day at the Veterans accreditation party with your Aunty. What a fabulous day had by all.We look forward to hosting our next specular event on the 8th May for our VE Day BBQ & entertainment which we hope you can join us for.Come and join us for more scrumptious food and live entertainment for our lovely residents, family and friends.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for Priors House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.840 for Priors House is calculated as follows: ( (385 Excellents x 5) + (34 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 431 Ratings = 4.84
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Priors House is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Dec 2023

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (109)

Meet the Team (1)

Francine

Francine Summers

Job Title: Home Manager

I managed care homes before I joined Care UK and was even an area manager, overseeing a number of homes. I’ve also worked as a ‘turnaround manager’ – helping care homes to gain regulatory compliance – so I’ve lots of experience in care homes.


There’s a lot to do when you’re a home manager, but the best bit is having a coffee with the residents and chatting with them. When I can I also join in with activities because it’s wonderful seeing residents enjoying themselves – after all, that’s why we do what we do. I love seeing happy residents living fulfilling lives in our warm and friendly home.

Frequently Asked Questions about Priors House

What types of Care is Priors House registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Priors House have?

There are 80 Single Rooms.

What are the Facilities & Services at Priors House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Priors House to the centre of Leamington Spa?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Priors House to verify any information. View our terms and conditions. Priors House has an Enhanced Service - more info.