Priors House

Old Milverton Lane, Blackdown, Leamington Spa CV32 6RW
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9.8 143 Reviews
  • Priors House, Leamington Spa
The team of skilled professionals at Priors House care home delivers quality residential, nursing and dementia care, as well as short-term respite care, in modern surroundings.

Priors House offers dedicated areas for activities, such as painting, reading or simply chatting with friends and family. Residents can also enjoy a cinema room, a café and even a hair and beauty salon so residents can indulge in some pampering.

The lifestyle team takes the time to get to know each resident so they can provide a tailored activities programme, complete with group and one-to-one activities, to suit their preferences. These are based around residents' interests and hobbies to ensure every day is fulfilling.

They are proud to have been internally accredited with the evidence-based, person-centred Care Fit for VIPS.

Priors House is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1678
  • Self-Funded Residential Dementia Care: from £1768
  • Self-Funded Nursing Care: from £1918
  • RESPITE Self-Funded Residential Care: from £1888
  • RESPITE Self-Funded Residential Dementia Care: from £1979
  • RESPITE Self-Funded Nursing Care: from £2128

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Priors House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Francine Summers (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Parking

  • On site

Priors House Reviews (143)

9.8

Priors House has a Review Score of 9.8 (9.840) out of 10, based on 37 reviews in the last 2 years.
Over all time Priors House has 143 reviews.

Overall Experience
  • 134
  • 7
  • 0
  • 2
  • 0
Date Published
  • 143
  • 20
  • 23
  • 37
  • 106
Reviewer Connection to Priors House
  • 51
  • 18
  • 17
  • 11
  • 8
  • 7
  • 5
  • 5
  • 5
  • 4
  • 4
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 143, showing 141-143
Review from Gill K (Daughter of Resident) published on 4 December 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Cocktail party, 20th November 2015. The activities team arranged a cocktail party for residents and relatives. The social area was decorated with nice balloons and fitting colours for the event. It felt like a cocktail bar! The 'Rat pack' singer was absolutely superb. My mother even sang along and moved
to the music. The food and drink was impressive with plenty on offer overall. What a great evening! Please do it again.
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  • Care / Support
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  • Treated with Dignity
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  • Management
  • Safety / Security
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  • Value for Money
Review from Caroline E (Daughter of Resident) published on 15 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The first thing that struck me when I walked into Prior House was low light and how airy it was. It had the feeling of a smart but friendly hotel, with a welcoming café and very helpful receptionist. All the staff greet you with a smile and treat all guests with respect and kindness. My father was in
for a weeks respite care but was treated the same as permanent residents. I ate lunch with my father one day and it was of a high quality home cooked meal, very appropriate for the people residing there and me! I would recommend Priors House in every respect to anyone thinking of living there.
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Review from Tim I (Son of Resident) published on 18 August 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and facilities at Priors House are first rate and I would strongly recommend this care home to anyone. The whole of the care team ensured that my father had a peaceful and enjoyable few months at the end of his life. The team are always considerate, caring, responsive and struck up a real
relationship with my father that really made his last months a positive experience. Being a new build, the home decor and facilities are excellent - parking can be problematic at times though. The restaurant food is of a good standard and they will always cater to personal tastes and requirements. There is an excellent coffee area for visitors that makes visiting a much more relaxed experience. My father was able to relax and let his responsibilities drift away so that his final weeks were happy and peaceful. It is clear that the staff really care about their charges and are not simply providing care 'by the numbers'. In summary, a recommended care home with an excellent and motivated team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for Priors House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.840 for Priors House is calculated as follows: ( (385 Excellents x 5) + (34 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 431 Ratings = 4.84
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Priors House is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Dec 2023

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (109)

Meet the Team (1)

Francine

Francine Summers

Job Title: Home Manager

I managed care homes before I joined Care UK and was even an area manager, overseeing a number of homes. I’ve also worked as a ‘turnaround manager’ – helping care homes to gain regulatory compliance – so I’ve lots of experience in care homes.


There’s a lot to do when you’re a home manager, but the best bit is having a coffee with the residents and chatting with them. When I can I also join in with activities because it’s wonderful seeing residents enjoying themselves – after all, that’s why we do what we do. I love seeing happy residents living fulfilling lives in our warm and friendly home.

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