
Excellent staff and super care , mom has progressed really well in her first weekC F(Son of Resident/Service User)



Excellent staff and super care , mom has progressed really well in her first weekC F(Son of Resident/Service User)



The team of skilled professionals at Priors House care home delivers quality residential, nursing and dementia care, as well as short-term respite care, in modern surroundings.
Priors House offers dedicated areas for activities, such as painting, reading or simply chatting with friends and family. Residents can also enjoy a cinema room, a café and even a hair and beauty salon so residents can indulge in some pampering.
The lifestyle team takes the...
Care Provided by Priors House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Priors House for full pricing details and T&Cs.
Contact Priors House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Francine Summers(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Parking
- On site
Priors House Reviews (155)
Priors House has a Review Score of 9.8 (9.778) out of 10, based on 37 reviews in the last 2 years.
Over all time Priors House has 155 reviews.
- Clean rooms, excellent food, delightful surroundings.
- Family support outstanding.
I was highly recommended Priors House by an elderly friend. My Aunt and Uncle went to stay at Priors for five weeks in February in the residential suite, whilst their property was renovated. My Aunt has Alzheimer's and my Uncle was generally unsteady on his feet and not of the best health. The home is beautiful and with good facilities for the residents (for all requirements).
It was clear that the staff had been well chosen, warm and friendly, and with a caring nature; they carried out their roles to the highest level. They met their care needs and prepared them for their return home to homecare. My Aunt and Uncle were all always clean and smart.My Aunt and Uncle believed that they were staying in a hotel and looked forward to the lovely meals prepared and the activities laid on each day. They didn’t want to leave Priors, but when they did they looked so healthy and had put on weight.
I can only describe the care, dignity and support my father and family have received at Care Uk, Priors House. As being outstanding. From his first assessment to his passing in May 2017. The dedication of all the staff especially those on the Telford Suite has been superb. Our family cannot thank them enough.
I visit a friend each week, always am amazed at the care given to residents. The entertainment and activities are good, as is the menu.
Cannot fault this care home. The staff were so caring and understanding and management were great. The home itself was great. I could not believe how good this place was after looking at other places. It was unbelievable. The care my husband had was excellent. I cannot thank them enough for the care my husband had before he passed away.
Excellent all the way.
I reviewed the care home very positively in 2015 when we moved my mother-in-law in, noting that she was well cared for and treated with dignity. Unfortunately, I would no longer recommend the home, for a resident with dementia.
We were told that they’d meet her needs up to and including death, but in Sept. 2016 they asked her to leave as they were no longer able to meet her needs. The issue was not violent/unmanageable behaviour, simply a matter that should have been managed by competent carers (she was uncooperative with bathing—common in those with dementia). We also noted a decline in the overall level of care/home cleanliness etc by that stage. After moving her to another nearby facility, carers were able to manage her without any issues, and the level of care was superior. We would not have left the care home if not forced out, but in hindsight, it was the best for all involved.
We are sorry to hear that Priors House no longer meets your expectations. In this situation, the home manager made the decision that we could no longer meet your mother-in-law's needs as the level of support she requires has changed significantly. On occasion, we have to make this difficult...
The staff are so caring. You always feel they have the time for you, either as a visitor or resident. The Vera Lyn tribute act recently (20th March) was a fantastic example of this with all staff dressed in period clothing. The day was uplifting for all and many residents are still feeling the "buzz " a month later.
So caring, kind, thoughtful and professional to my mother's every need.
The place is spotless and you feel every member of staff is working at their best.
Truly amazing and we feel very blessed that our mother/grandmother is in such an outstanding home.
This place is perfect. I love it very much. The staff are so helpful.
Everything is very good.
Completely satisfied. Staff are pleasant.
Everything is first class 100%
Priors House cared for my husband until he died. They operate very professionally but with so much care. It is like a large extended family. Everyone knows you, everyone speaks to you by first name. This network of people from laundry to maintenance to chefs, carers, nurses, administrators all gel like jigsaw pieces. You are treated with dignity as an individual with total compassion and a lot of laughs. It could never replace home but you won't come closer.
Staff are always welcoming, helpful and really care for the residents and their loved ones. The facilities are excellent with lovely touches here and there, such as the coffee machine, lounge and cinema. High standards of cleanliness and excellent food. You choose your carers well.
She is looked after very well by a fantastic team of people who made her life comfortable, safe and happy. She is eating very well, stimulated by good wholesome food, which is probably one of the most important aspects. She is also able to get around freely on the ground floor and if the weather allows has direct access from her room to the garden.
Priors House provided my father with every care and assistance he needed. The carers were always polite and caring (even in the most difficult circumstances) The catering and laundry service were also excellent, as was the cleanliness all around the building. I would thoroughly recommend Priors House to anyone seeking a care home.
Lovely place, lovely staff and great service. I would definitely recommend it.
Considering the short time she was there, they made a lot of effort to get to know her needs. Made huge effort to have her ready for an early pick up in time for church on Christmas Day. All staff greeted her by name at all times. Food excellent, even for this picky eater. It is expensive, but worth it for immaculate facilities.
I would like to extend my thanks to colleagues at Priors House. During my nan's stay, the staff have been really supportive and amazing at what they do. They provided my nan with the utmost excellent care, filled with fun activities to stimulate her and really taking care of her on a personal level. I am truly touched.
I recently attended a cocktail evening. The ambience was wonderful and the catering fantastic. A faultless end to 2016.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 December 2023Outstanding
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Priors House.
Accreditations
There are no accreditations posted yet for Priors House.
Meet the Team (1)

I managed care homes before I joined Care UK and was even an area manager, overseeing a number of homes. I’ve also worked as a ‘turnaround manager’ – helping care homes to gain regulatory compliance – so I’ve lots of experience in care homes.
There’s a lot to do when you’re a home manager, but the best bit is having a coffee with the residents and chatting with them. When I can I also join in with activities because it’s wonderful seeing residents enjoying themselves – after all, that’s why we do what we do. I love seeing happy residents living fulfilling lives in our warm and friendly home.
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