Priors House

Old Milverton Lane, Blackdown, Leamington Spa CV32 6RW
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9.8 152 Reviews
  • Priors House, Leamington Spa
The team of skilled professionals at Priors House care home delivers quality residential, nursing and dementia care, as well as short-term respite care, in modern surroundings.

Priors House offers dedicated areas for activities, such as painting, reading or simply chatting with friends and family. Residents can also enjoy a cinema room, a café and even a hair and beauty salon so residents can indulge in some pampering.

The lifestyle team takes the time to get to know each resident so they can provide a tailored activities programme, complete with group and one-to-one activities, to suit their preferences. These are based around residents' interests and hobbies to ensure every day is fulfilling.

They are proud to have been internally accredited with the evidence-based, person-centred Care Fit for VIPS.

Priors House is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided by Priors House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1787
  • Self-Funded Residential Dementia Care: from £1882
  • Self-Funded Nursing Care: from £2052
  • RESPITE Self-Funded Residential Care: from £1997
  • RESPITE Self-Funded Residential Dementia Care: from £2092
  • RESPITE Self-Funded Nursing Care: from £2262

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Priors House for full pricing details and T&Cs.

Contact Priors House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Priors House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Francine Summers (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Parking

  • On site

Priors House Reviews (152)

9.8

Priors House has a Review Score of 9.8 (9.791) out of 10, based on 37 reviews in the last 2 years.
Over all time Priors House has 152 reviews.

Overall Experience
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Date Published
  • 152
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Reviewer Connection to Priors House
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Total of 152, showing 101-120
Review from Renata H (Wife of Resident) published on 31 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is an extremely well run home, excellent facilities and generally kind staff. It is situated in a fine spot, it is peaceful without being dull. We will come back if needed. Thank you very much for providing this place for our needs.
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Review from Judith G (Daughter of Resident) published on 14 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum and Dad have been at Priors House for 3 months and have settled in very well and are looked after in a very caring way. The staff genuinely seem to enjoy their roles and always have time for a chat and a smile which creates a great camaraderie. The food is great and there are a really good range
of activities including visits to local towns and the pub. From our first contact with Priors everybody has gone out of their way to help us - thank you to everyone. Long may it continue.
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Review from V O (Respite Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was in Priors House for respite for 2 weeks after a spinal operation. All the staff were most kind and respectful and care for me extremely well. I couldn't fault it and would recommend it to anyone in my position.
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Review from Toni H (Daughter of Resident) published on 27 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During this last year, we have had 3 elderly parents needing care. Having visited and experienced many homes in the Sussex and Warwickshire, we have found none better than Priors House to care for our nearest and dearest. The attractive, modern, well-designed home provides a pleasant atmosphere with
a friendly, professional and supportive team stretching from the bottom to the top of the system. As a family, we cannot recommend Priors House highly enough.
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Review from Patricia J (Daughter of Resident) published on 20 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t thank the staff at Priors’ House enough for the love, care and kindness they gave to my mum who had Alzheimer’s. When she was ill at the end of her life, the staff were amazing; I was so touched that everyone would drop in to see how she was and also gave me so much support. Thanks to them she
had happy times there with opportunities to share a laugh and enjoy activities. Her appetite and general well-being increased as she enjoyed the superb food from talented chefs and in eating together with others. The activities organisers were excellent, offering something for everyone as well as for friends and families to join in. Priors House is a beautiful building but it is the staff who made this such a welcoming, loving and happy home for her at the end of her life. It is so challenging working with dementia, but they are an exceptional team dedicated to caring for the vulnerable people in their care and also so supportive of families and each other.
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Review from Jeanne W (Respite Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A happy experience with so many cheerful carers, ready to help at any time.
An ideal place to recuperate after surgery.
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Review from Maxine E (Friend of Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and professional in this home. Facilities for residents are excellent and caring element is 100%. I would most definitely recommend to friends and family. I am so happy my friend is settled and happy.
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Review from Daniel W (Resident) published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have now been here 35 weeks and been treated with care and attention and would recommend the care home to any incoming patients.
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Review from Catherine M (Resident) published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Foos is good.
Activities are good.
My daughter picked here for me and I have met some very nice people here.
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Review from Emily H (Granddaughter of Resident) published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Gran loves it at Priors House. She likes going up to the café for a cuppa and do the jigsaw. She loves having her hair done in the salon. It's like going to the hairdressers before she came here.
The carers are lovely and treat gran with respect at all times.
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Review from K O (Friend of Resident) published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good care, very attentive good atmosphere. Staff seem to enjoy their job and are helpful.
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Review from Jackie F (Friend of Resident) published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fun environment for all residents warm welcome every time come, staff can't do enough for my friend and it is just a joy to visit.
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Review from M B (Granddaughter of Resident) published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's always nice to see my grandmother at Priors House. She's looked after very well there and we always go and sit in the lounge area with her and have a cup of coffee and some of the delicious homemade cake. There's a lovely atmosphere there and everyone is always friendly and approachable.
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Review from Marion B (Friend of Resident) published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very clean and hygienic and the staff are very helpful and professional. They do activities daily and try and involve all residents as much as possible, also taking residents on trips out to local shops and attractions. Also, the staff encourage residents in gardening and cooking. The staff
are very well trained in their jobs. The food is to the highest standard and all needs are catered for.
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Review from Diane H (Daughter-in-law of Resident) published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very happy at Priors House. Enjoys the activities and having her hair done on a Thursday, she really enjoys the food and finds the care staff very helpful.
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Review from K C (Daughter of Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father and I were very nervous and daunted by the fear of how my mother would react to living with dementia in a care home. The staff at Priors House demonstrated total commitment when caring for her and persevered through some difficult times. She settled and was happy and began to build relationships
with both staff and the others around her. I would recommend Priors House and appreciate the time, care and attention the staff have given to my mother and the family.
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Review from S G (Daughter of Resident) published on 16 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you all so much for taking good care of mum. Particular thanks to the unit manager and the registered manager who pulled out all the stops to do the initial assessment quickly and get a room sorted for mum within 24 hours!
This enabled me to still do the new york marathon and help raise money
for cancer research. So, a massive thanks from me and the team of us who were part of the walk the walk team.
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Review from Lesley W (Daughter of Resident) published on 1 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
- Consummate professionals, dedicated care, personal touch.
- Clean rooms, excellent food, delightful surroundings.
- Family support outstanding.
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Review from Yvette L (Niece of Resident) published on 11 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was highly recommended Priors House by an elderly friend. My Aunt and Uncle went to stay at Priors for five weeks in February in the residential suite, whilst their property was renovated. My Aunt has Alzheimer's and my Uncle was generally unsteady on his feet and not of the best health. The home
is beautiful and with good facilities for the residents (for all requirements).


It was clear that the staff had been well chosen, warm and friendly, and with a caring nature; they carried out their roles to the highest level. They met their care needs and prepared them for their return home to homecare. My Aunt and Uncle were all always clean and smart.
My Aunt and Uncle believed that they were staying in a hotel and looked forward to the lovely meals prepared and the activities laid on each day. They didn’t want to leave Priors, but when they did they looked so healthy and had put on weight.

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Review from Andrew J (Son of Resident) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only describe the care, dignity and support my father and family have received at Care Uk, Priors House. As being outstanding. From his first assessment to his passing in May 2017. The dedication of all the staff especially those on the Telford Suite has been superb. Our family cannot thank them
enough.
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Current Review Score: 9.8 (9.791)

Overview of Review Score

The Review Score of 9.8 (9.791) out of 10 for Priors House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.791 for Priors House is calculated as follows: ( (357 Excellents x 5) + (53 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 422 Ratings = 4.791
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Priors House is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Dec 2023

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (125)

Meet the Team (1)

Francine

Francine Summers

Job Title: Home Manager

I managed care homes before I joined Care UK and was even an area manager, overseeing a number of homes. I’ve also worked as a ‘turnaround manager’ – helping care homes to gain regulatory compliance – so I’ve lots of experience in care homes.


There’s a lot to do when you’re a home manager, but the best bit is having a coffee with the residents and chatting with them. When I can I also join in with activities because it’s wonderful seeing residents enjoying themselves – after all, that’s why we do what we do. I love seeing happy residents living fulfilling lives in our warm and friendly home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Priors House to verify any information. View our terms and conditions. Priors House has an Enhanced Service - more info.