Priors House

Please thank everyone from the bottom of my heart.

Staff on Telford were always respectful, kind, able to perfectly gauge Mum´s moods and more often than not could use humour to diffuse a potentially tricky situation. I am thankful for their kindness, compassion and calm at a hugely distressing time for our family especially towards the end and I shall never forget the humanity and care shown to my mother and me over the last four years. A great team led by a great Manager.

I was well looked after here and apart from the food, not always being warm enough for me, I was quite happy.

This is an extremely well run home, excellent facilities and generally kind staff. It is situated in a fine spot, it is peaceful without being dull. We will come back if needed. Thank you very much for providing this place for our needs.

Mum and Dad have been at Priors House for 3 months and have settled in very well and are looked after in a very caring way. The staff genuinely seem to enjoy their roles and always have time for a chat and a smile which creates a great camaraderie. The food is great and there are a really good range of activities including visits to local towns and the pub. From our first contact with Priors everybody has gone out of their way to help us - thank you to everyone. Long may it continue.

I was in Priors House for respite for 2 weeks after a spinal operation. All the staff were most kind and respectful and care for me extremely well. I couldn't fault it and would recommend it to anyone in my position.

During this last year, we have had 3 elderly parents needing care. Having visited and experienced many homes in the Sussex and Warwickshire, we have found none better than Priors House to care for our nearest and dearest. The attractive, modern, well-designed home provides a pleasant atmosphere with a friendly, professional and supportive team stretching from the bottom to the top of the system. As a family, we cannot recommend Priors House highly enough.

I can’t thank the staff at Priors’ House enough for the love, care and kindness they gave to my mum who had Alzheimer’s. When she was ill at the end of her life, the staff were amazing; I was so touched that everyone would drop in to see how she was and also gave me so much support. Thanks to them she had happy times there with opportunities to share a laugh and enjoy activities. Her appetite and general well-being increased as she enjoyed the superb food from talented chefs and in eating together with others. The activities organisers were excellent, offering something for everyone as well as for friends and families to join in. Priors House is a beautiful building but it is the staff who made this such a welcoming, loving and happy home for her at the end of her life. It is so challenging working with dementia, but they are an exceptional team dedicated to caring for the vulnerable people in their care and also so supportive of families and each other.

An ideal place to recuperate after surgery.

Very friendly and professional in this home. Facilities for residents are excellent and caring element is 100%. I would most definitely recommend to friends and family. I am so happy my friend is settled and happy.

I have now been here 35 weeks and been treated with care and attention and would recommend the care home to any incoming patients.

My daughter picked here for me and I have met some very nice people here.

The carers are lovely and treat gran with respect at all times.

Good care, very attentive good atmosphere. Staff seem to enjoy their job and are helpful.

Fun environment for all residents warm welcome every time come, staff can't do enough for my friend and it is just a joy to visit.

The home is very clean and hygienic and the staff are very helpful and professional. They do activities daily and try and involve all residents as much as possible, also taking residents on trips out to local shops and attractions. Also, the staff encourage residents in gardening and cooking. The staff are very well trained in their jobs. The food is to the highest standard and all needs are catered for.

Mum is very happy at Priors House. Enjoys the activities and having her hair done on a Thursday, she really enjoys the food and finds the care staff very helpful.

It's always nice to see my grandmother at Priors House. She's looked after very well there and we always go and sit in the lounge area with her and have a cup of coffee and some of the delicious homemade cake. There's a lovely atmosphere there and everyone is always friendly and approachable.

My father and I were very nervous and daunted by the fear of how my mother would react to living with dementia in a care home. The staff at Priors House demonstrated total commitment when caring for her and persevered through some difficult times. She settled and was happy and began to build relationships with both staff and the others around her. I would recommend Priors House and appreciate the time, care and attention the staff have given to my mother and the family.

This enabled me to still do the new york marathon and help raise money for cancer research. So, a massive thanks from me and the team of us who were part of the walk the walk team.