
Excellent staff and super care , mom has progressed really well in her first weekC F(Son of Resident/Service User)



Excellent staff and super care , mom has progressed really well in her first weekC F(Son of Resident/Service User)



The team of skilled professionals at Priors House care home delivers quality residential, nursing and dementia care, as well as short-term respite care, in modern surroundings.
Priors House offers dedicated areas for activities, such as painting, reading or simply chatting with friends and family. Residents can also enjoy a cinema room, a café and even a hair and beauty salon so residents can indulge in some pampering.
The lifestyle team takes the...
Care Provided by Priors House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Priors House for full pricing details and T&Cs.
Contact Priors House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Francine Summers(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Parking
- On site
Priors House Reviews (155)
Priors House has a Review Score of 9.8 (9.778) out of 10, based on 37 reviews in the last 2 years.
Over all time Priors House has 155 reviews.
On 2 occasions, 4 ½ years ago and recently when he broke 3 ribs, my father was slipping away. The care staff brought him back from the edge and all concerned should feel a great sense of achievement and pride. The home is full of life and vitality and is a lovely place for Dad to call home.
A picture I have of Dad when he arrived in June 2014 compared to those on the home's Facebook says more than words - he looks 10 years younger today and has vitality for life.
Please thank everyone from the bottom of my heart.
Mum lived in a place that was forward-thinking, flexible and empathetic to the needs and wants of its residents. She was never defined by her dementia so could feel very much in control of her life but within the confines of a safe and protected environment.
Staff on Telford were always respectful, kind, able to perfectly gauge Mum´s moods and more often than not could use humour to diffuse a potentially tricky situation. I am thankful for their kindness, compassion and calm at a hugely distressing time for our family especially towards the end and I shall never forget the humanity and care shown to my mother and me over the last four years. A great team led by a great Manager.
I was well looked after here and apart from the food, not always being warm enough for me, I was quite happy.
Thank you very much for your feedback about your stay at Priors House. We are delighted that your care and support has been excellent and you have been treated with dignity. We are sorry to hear that you felt the food was not always warm enough for you and we will feed this back to the kitchen...
This is an extremely well run home, excellent facilities and generally kind staff. It is situated in a fine spot, it is peaceful without being dull. We will come back if needed. Thank you very much for providing this place for our needs.
Mum and Dad have been at Priors House for 3 months and have settled in very well and are looked after in a very caring way. The staff genuinely seem to enjoy their roles and always have time for a chat and a smile which creates a great camaraderie. The food is great and there are a really good range of activities including visits to local towns and the pub. From our first contact with Priors everybody has gone out of their way to help us - thank you to everyone. Long may it continue.
I was in Priors House for respite for 2 weeks after a spinal operation. All the staff were most kind and respectful and care for me extremely well. I couldn't fault it and would recommend it to anyone in my position.
During this last year, we have had 3 elderly parents needing care. Having visited and experienced many homes in the Sussex and Warwickshire, we have found none better than Priors House to care for our nearest and dearest. The attractive, modern, well-designed home provides a pleasant atmosphere with a friendly, professional and supportive team stretching from the bottom to the top of the system. As a family, we cannot recommend Priors House highly enough.
I can’t thank the staff at Priors’ House enough for the love, care and kindness they gave to my mum who had Alzheimer’s. When she was ill at the end of her life, the staff were amazing; I was so touched that everyone would drop in to see how she was and also gave me so much support. Thanks to them she had happy times there with opportunities to share a laugh and enjoy activities. Her appetite and general well-being increased as she enjoyed the superb food from talented chefs and in eating together with others. The activities organisers were excellent, offering something for everyone as well as for friends and families to join in. Priors House is a beautiful building but it is the staff who made this such a welcoming, loving and happy home for her at the end of her life. It is so challenging working with dementia, but they are an exceptional team dedicated to caring for the vulnerable people in their care and also so supportive of families and each other.
An ideal place to recuperate after surgery.
Very friendly and professional in this home. Facilities for residents are excellent and caring element is 100%. I would most definitely recommend to friends and family. I am so happy my friend is settled and happy.
I have now been here 35 weeks and been treated with care and attention and would recommend the care home to any incoming patients.
Activities are good.
My daughter picked here for me and I have met some very nice people here.
The carers are lovely and treat gran with respect at all times.
Good care, very attentive good atmosphere. Staff seem to enjoy their job and are helpful.
Fun environment for all residents warm welcome every time come, staff can't do enough for my friend and it is just a joy to visit.
The home is very clean and hygienic and the staff are very helpful and professional. They do activities daily and try and involve all residents as much as possible, also taking residents on trips out to local shops and attractions. Also, the staff encourage residents in gardening and cooking. The staff are very well trained in their jobs. The food is to the highest standard and all needs are catered for.
Mum is very happy at Priors House. Enjoys the activities and having her hair done on a Thursday, she really enjoys the food and finds the care staff very helpful.
It's always nice to see my grandmother at Priors House. She's looked after very well there and we always go and sit in the lounge area with her and have a cup of coffee and some of the delicious homemade cake. There's a lovely atmosphere there and everyone is always friendly and approachable.
My father and I were very nervous and daunted by the fear of how my mother would react to living with dementia in a care home. The staff at Priors House demonstrated total commitment when caring for her and persevered through some difficult times. She settled and was happy and began to build relationships with both staff and the others around her. I would recommend Priors House and appreciate the time, care and attention the staff have given to my mother and the family.
This enabled me to still do the new york marathon and help raise money for cancer research. So, a massive thanks from me and the team of us who were part of the walk the walk team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 December 2023Outstanding
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Priors House.
Accreditations
There are no accreditations posted yet for Priors House.
Meet the Team (1)

I managed care homes before I joined Care UK and was even an area manager, overseeing a number of homes. I’ve also worked as a ‘turnaround manager’ – helping care homes to gain regulatory compliance – so I’ve lots of experience in care homes.
There’s a lot to do when you’re a home manager, but the best bit is having a coffee with the residents and chatting with them. When I can I also join in with activities because it’s wonderful seeing residents enjoying themselves – after all, that’s why we do what we do. I love seeing happy residents living fulfilling lives in our warm and friendly home.
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