Priors House

My mother became a resident early December 2019 after being in a local hospital for a short time. She had advanced ovarian cancer and was given weeks to live. Her palliative care and support was beyond excellent. The staff were caring, friendly, encouraging and went above and beyond to make her last weeks special and she always felt loved. She had nothing but praise for them and their personal touch and positive attitude. Her room, the dining areas, cafe, garden and lovely countryside views were all pleasant and well maintained. I highly recommend Priors House.

Since my friend entered your care home three and a half years ago, the care levels have remained unchanged in that period. The care is of the highest standard at Priors House and I could not imagine any other home in the country exceeding those experienced at Priors House.

I was very happy and well cared for in respite after a new hip and would return in the future if needed to.

I have had a lovely time here. Excellent staff. So kind to everyone. Never left alone. Quiet company. Excellent food. Hope to join them again. Come and join Priors House you will never regret it.

I can honestly say that the care I have had in Priors House has been as good as it could possibly be. All the people in charge, people who serve the meals, cleaners and girls who arrange all the activities, not forgetting people who see you are OK during the night, or the lovely ladies who come around with the tablets who have always got a smile on their face. Everybody does their best to keep you happy and occupied. Thank you very much.

My Father spent the last few weeks of his life in your care. The care he received was of a very high standard, we as a family were treated with kindness understanding and support at all times. You all made his last few weeks more bearable at a very difficult time. I will remember being in his room with him and family looking out over the fields hearing the cockerel crowing and seeing the birds eating from the bird feeder on his window, thinking as a countryman it could not have been better. I was a nurse for 41 years and saw many things in my working life, I feel so proud to have got to know you all from the housekeeping and catering teams, the Nurses and senior management. You are an amazing team, many thanks to you all.

I can honestly say if anyone is looking for a care home for a loved one then Priors House should be your first choice. My husband stayed here for 10 months and I visited every day. He felt very safe and well looked after. All the staff were outstanding, very helpful, friendly and really cared for my husband. They are also very welcoming towards all visitors. The food, activities and level of care are excellent. Priors House is spotless and nothing is too much trouble. There is a lovely warm atmosphere from the moment you walk through the door.

So for me Happy Happy.

Very comfortable and friendly staff very good. Facilities and activities.

The staff and facilities are excellent and my wife was looked after extremely well.

My wife, who suffers from Alzheimer's has stayed at Priors House for two months after breaking her leg. The care she has received has been absolutely outstanding. The care staff have shown astonishing patience when facing moments of difficult behaviour. Equally impressive has been the warm welcome to myself and family. The facilities and activities have been first class and provided in safe and clean surroundings. It has been of great comfort to know that she is being looked after so well. The overall impression is of a happy, caring family.

I have placed my wife in Priors House for respite care on four occasions, the most recent being end of March - beginning of April 2019, and I have been extremely happy with the level of care. This allows me to relax during my fortnight off. I shall certainly be looking to book another break in the not too distant future.

He really is very lucky to have found his new home at Priors House and he has expressed how much he is enjoying it, describing it as being "like a great holiday".

The activities team provide a variety of activities for residents to choose from. Their dedication is appreciated.

I would like to express how very touched I have been for the great kindness I have received from all the day and night staff here, and will remember them all when I return home. I give them all my thanks and appreciation.

My wife’s grandmother is a resident. We have always had a lovely time visiting. The site and facilities are excellent and all the staff we’ve met have been lovely. We took our dog for the first time on our visit today and all the residents we met fussed over her - she loved it!

I would have no hesitation to recommend this excellent home to you, to care for your family when the time comes.

Such a lovely place and I know Mum is happy and well looked after.

Families views and welfare and comfort are catered for. Little touches show they go the extra mile.

Senior staff and team leaders not only train the individual carers in the differing individual care needs of each resident but are also available to offer advice to relatives where necessary. For example, in relating to specific ways of talking to and answering loved ones who have particular dementia issues. As the husband of a resident with ongoing Lewy Bodies dementia, this has benefitted the daily wellbeing of her.