Priors House

Old Milverton Lane, Blackdown, Leamington Spa CV32 6RW
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9.8 152 Reviews
  • Priors House, Leamington Spa
The team of skilled professionals at Priors House care home delivers quality residential, nursing and dementia care, as well as short-term respite care, in modern surroundings.

Priors House offers dedicated areas for activities, such as painting, reading or simply chatting with friends and family. Residents can also enjoy a cinema room, a café and even a hair and beauty salon so residents can indulge in some pampering.

The lifestyle team takes the time to get to know each resident so they can provide a tailored activities programme, complete with group and one-to-one activities, to suit their preferences. These are based around residents' interests and hobbies to ensure every day is fulfilling.

They are proud to have been internally accredited with the evidence-based, person-centred Care Fit for VIPS.

Priors House is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided by Priors House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1787
  • Self-Funded Residential Dementia Care: from £1882
  • Self-Funded Nursing Care: from £2052
  • RESPITE Self-Funded Residential Care: from £1997
  • RESPITE Self-Funded Residential Dementia Care: from £2092
  • RESPITE Self-Funded Nursing Care: from £2262

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Priors House for full pricing details and T&Cs.

Contact Priors House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Priors House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Francine Summers (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Parking

  • On site

Priors House Reviews (152)

9.8

Priors House has a Review Score of 9.8 (9.791) out of 10, based on 37 reviews in the last 2 years.
Over all time Priors House has 152 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Priors House
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Total of 152, showing 21-40
Review from Fiona K (Daughter of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When our Dad's vascular dementia suddenly accelerated we needed to find dementia care urgently. We found Priors House by using an internet search engine to search for 'dementia care in the local area' and were firstly drawn in because of the proximity to where our Mum lives (10 minutes drive away).
My brother made contact with one staff member in particular who was able to accommodate a visit the next day; she spent a lot of time showing my brother and sister-in-law around and they were incredibly impressed with what they saw. I then took my Dad for an assessment a few days later, and emotionally painful as this was, we were both made to feel very welcome and again, the staff member made plenty time for us and was so caring and understanding. Two days later, my brother and Mum took my Dad for an initial two week stay. Again, they were made to feel really welcome and my Mum was so reassured by the number of staff and their consistent kindness and compassion. It's a lovely place with excellent standards of care and professionalism
Reply from Sarah Mitchell, Reviews Team at Priors HouseThank you so much for taking the time to share your experience with us. Your kind and thoughtful words mean a great deal to the entire team here at Priors House.

We understand how difficult and emotional the decision to seek dementia care can be, especially when things change so suddenly. It was our privilege to be able to support you and your family during such a challenging time, and we’re truly glad we could offer some reassurance and comfort throughout the process.

It’s wonderful to hear that your family felt welcomed, listened to, and supported from the first contact through to your dad’s stay. We’re especially pleased that our team’s compassion and professionalism stood out—that’s exactly what we strive for every day.

Please know that your dad’s wellbeing continues to be our priority, and we are here to support your family however we can.
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Review from Robert B (Son of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Il start with a very big thank you to all the staff . My mum could be and was very difficult with some of you . For this I apologise . You all showed compassion and respect for mum .I ate with mum a few times and enjoyed my meals ( often a sore point in care homes ) I especially liked the lady with
the tie and her tea trolley . Fantastic touch . I thought your activities for the guests was good and entertaining . Not only in getting people out of their rooms but to let them meet new friends and be social . From the ladies letting me in ,to the staff who had to deal with mum, everyone was polite , happy and pleasant .
getting a bit teary now so im going to say another thank you all.
Reply from Sarah Mitchell, Reviews Team at Priors HouseThank you very much for taking the time to leave us feedback about your experience.

At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that you experienced that with us.
Thank you from all the team at Priors House.
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Review from David B (Son of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff were wonderful with our mum in her last 6 weeks. She could be difficult but they dealt with her compassionately, indeed lovingly. Mum died peacefully and we are very thankful for that and for the nursing care provided. In the earlier weeks, when she could participate in activities, we saw photos
of mum looking truly happy. Again, we were very grateful for this.
Reply from Sarah Mitchell, Reviews Team at Priors HouseThank you very much for taking the time to leave us feedback about your experience.

At Priors House, we are always striving to provide exceptional care and take great pride in ensuring the wellbeing of our residents. Your kind words truly mean the world to our team, and they serve as a wonderful reminder of why we do what we do.

Thank you again for your thoughtful message—it is deeply appreciated by all of us here at Priors House.
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Review from Shirley B (Daughter of Resident) published on 3 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first contact with the admin staff to nurses/carers, the standard of care, friendliness and efficiency has been impressive. My mother has and is being very well looked after and I now know that I made the right decision choosing Priors House.
Reply from Sarah Mitchell, Reviews Team at Priors HouseThank you very much for taking the time to leave us feedback about your experience.

At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

We shall continue to give you Mother our Priors House 5 start treatment.
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Review from Vanessa M (Daughter of Resident) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Priors House for 2 1/2 years, during this time the staff have been wonderful. The staff are very welcoming, from the time you step through the door. Mum has Alzheimer's, the team on Telford Suite fully understand her needs and personality. I have full admiration for all that
they do. There is always someone around to voice any concerns you may have.
The activity timetable changes weekly, the activity team work hard at keeping those who wish to partake entertained.
I am very grateful and appreciate everything they do. Thank you to all the staff at Priors House.
Reply from Sarah Mitchell, Reviews Team at Priors HouseThank you very much for taking the time to leave us feedback about your experience.

At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

We shall continue to take give you Mum our 5 star treatment!
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Review from Susan A (Daughter of Resident) published on 29 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From initial telephone conversation regarding my mums respite following hip surgery and the initial journey from being shown around the home we knew we had found the right place for mum. The staff are incredibly friendly and accommodating to mums every need. Mum only went in yesterday but within the
hour, they had brought her coffee, cakes, showered and helped dress her, it was amazing, both mum and I felt very comfortable in everybody's presence. The carers always have smiles on their faces. Three members of staff in particular were amazing in securing a ground floor room for mum with a small patio. It is early days but I know that mum will be made to feel at home for her two weeks respite, the only concern we have is she may not want to come out!. Thank you everybody for making mum so welcome.
Reply from Sarah Mitchell, Reviews Team at Priors HouseThank you very much for taking the time to leave us feedback about your experience.

At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

We are always aiming to give a 5 star service and shall continue to do so for your Mother during her stay with us.

Thank you from the whole team at Priors House.
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Review from Jenny M (Sister of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we first got in touch by phone with Priors House, they immediately made us feel welcome. The CR Manager showed us around the same afternoon. We were very impressed with everything we saw and all the facilities.
My sister was admitted within a few days. The CR Manager was exceptional in making
everything happen smoothly, including a transfer from a London hospital.
The staff I have had contact with so far have been excellent and very helpful.
Reply from Sarah Mitchell, Reviews Team at Priors HouseThank you very much for taking the time to leave us feedback about your experience.

At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

We shall continue to provide exceptional care for your sister from all the team at Priors House.
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Review from Naomi S (Daughter of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum attended Priors House for two weeks respite care. Although being nervous about her new surroundings and meeting the other residents and members of staff, she soon settled in.
The staff are fabulous and very caring, the care home lovely, that's why we chose it! Mum soon got to know plenty of residents
and there are lots of activities to keep everyone entertained on a daily basis. Relatives and friends are made to feel very welcome and part of the wider Priors House family.
I would thoroughly recommend.
Reply from Sarah Mitchell, Reviews Team at Priors HouseHi thank you very much for taking the time to leave us feedback about your experience.At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.We do hope your Mother will come to us again soon as she is missed and would be welcomed back.
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Review from Louise W (Daughter of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was recently discharged from hospital and there was no way that she could return to her Assisted Living flat . The process of moving Mum to Priors House went smoothly and not only Mum but the family were welcomed warmly by the staff. The staff here are outstanding and clearly take pride in
what they do - it shows!! Sadly mum is declining but there's no other place I'd rather she be than being looked after by this professional and dedicated team.
Reply from Sarah Mitchell, Reviews Team at Priors HouseHello, thank you very much for taking the time to leave us feedback about your experience.At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.I've passed on your positive feedback to the staff who are delighted they are meeting your Mum's needs and will continue to do so to the highest standard.
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Review from Dawn T (Niece of Resident) published on 1 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff at Priors House are exceptionally warm and caring. I always receive a warm welcome.
Today 21st March was a lovely celebration day. It was well organised and the staff, as always, ensured all of the residents enjoyed the afternoon. Fabulous food too! Nice to meet the new CRM who introduced
herself and asked for feedback.
Of course I have to give a special shout out for the staff on Victoria Wing who care for my Aunty. They are an incredible team of professionals. Thank you for all you do each and every day!
Reply from Sarah Mitchell, Reviews Team at Priors HouseWe are so pleased you had an enjoyable day at the Veterans accreditation party with your Aunty. What a fabulous day had by all.We look forward to hosting our next specular event on the 8th May for our VE Day BBQ & entertainment which we hope you can join us for.Come and join us for more scrumptious food and live entertainment for our lovely residents, family and friends.
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Review from Steven N (Son of Resident) published on 13 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved both of my parents in to Priors House in December 2024. Mum needed end-of-life care for her cancer and Dad needed more day-to-day care for his dementia. I just have no words to describe how amazing this care home (and it's staff) are. They rescued us in our hour of need and showed unbelievable
care, professionalism and love from the moment that we walked in the door.
Reply from Maria Cridge, Reviews Team at Priors HouseThank you so much for this lovely review. Priors House prides itself on giving the very best of care and compassion and your kind words mean a great deal to the team. We are privileged that you chose us for the care of your lovely Mom and Dad.
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Review from M B (Son of Resident) published on 18 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident for just over a year. The care she received during this period was excellent, particularly in her last few weeks. The whole team showed good understanding and empathy as well as working together as a team with utmost team spirit. At all times they made family members most welcome
and could not do enough for Mum or us.
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Review from L C (Son of Resident) published on 30 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having my Father put in two previous Care Homes receiving very poor care. I moved him to Priors House, Leamington, yes a lot of money but the value was extreme. All aspects of care, entertainment, medical care, reception, and office admin were 300%. I could not say enough to praise the carers. One carer
in particular was a diamond and worked well with my Dad who was causing trouble constantly with dementia. Already recommended Priors House to others.
Reply from Maria Cridge, Reviews Team at Priors HouseHow lovely of you to take the time to leave such a wonderful review. Every single resident is like family to us here at Priors House and we already feel privileged that you chose us for your Father's care. These kind words mean the world to our passionate team - I will pass them on. Warmest Regards, Customer Relations Manager.
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Review from Richard J (Son of Resident) published on 10 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During my mother's two years at Priors House, we were always very impressed with the care provided. All staff took the time to get to know her as an individual and she was looked after with professionalism, dignity and friendliness. We visited frequently and always found my mother calm, contented and
happy. Thank you to all the team.
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Review from T J (Son of Resident) assisted by family/friend published on 30 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have had excellent experience with this home since 2016 when my father was here. Now my mother is here permanently and is receiving 5-star treatment.
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Review from M J (Daughter-in-law of Resident) published on 30 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father, father-in-law and now my mother-in-law have all received excellent care whilst in Priors house.
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Review from Denise J (Daughter of Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has settled in really well. Both admin, management, nurses and carers have been wonderful.
I am happy that Dad at the age of 92 is in the best possible place.
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Review from O B (Daughter of Resident) published on 29 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very caring home with lots of great activities happening each day. All the staff are warm, friendly and caring towards residents and their families.
Reply from Reviews Team, Reviews Team at Priors HouseThank you so much for taking the time to write this review! Our staff are passionate about delivering the very best care for our residential family and your words really mean a lot to them.
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Review from M M (Grandson of Resident) published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On the occasions that I have been to see my nan, the care I have seen her receive has been to an excellent standard.
Reply from Reviews Team, Reviews Team at Priors HouseThank you so much for leaving this great review and your kind words, it is an absolute privilege to care for your grandmother!
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Review from Fiona H (Daughter of Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother moved into Priors House in the summer, we have been very happy with the warm, welcoming environment and high standard of care. We have been particularly struck by the kindness and patience shown by all staff. Everyone with whom we've come into contact has been friendly and helpful, and
we are always greeted at reception by name and with a smile. The rooms could be a little larger, but the ensuite bathrooms are a good size. Everywhere is very clean. There are regular meals and snacks on offer throughout the day, and my mother particularly likes the hot chocolate in the free cafe downstairs. Various activities are available every day, and there is a well-maintained and very pleasant garden. We hope that there will be an opportunity for outings when the weather improves. We have no hesitation in recommending Prior House and are glad that my mother is living in such a safe and supportive home.
Reply from Maria Cridge, Reviews Team at Priors HouseThank you so much for this lovely review! Our team are very passionate about giving the very best of care to the residential family here at Priors House and we hope that reviews such as this will give other families the confidence to seek care for their loved ones when they are in need.
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Current Review Score: 9.8 (9.791)

Overview of Review Score

The Review Score of 9.8 (9.791) out of 10 for Priors House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.791 for Priors House is calculated as follows: ( (357 Excellents x 5) + (53 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 422 Ratings = 4.791
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Priors House is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Dec 2023

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (125)

Meet the Team (1)

Francine

Francine Summers

Job Title: Home Manager

I managed care homes before I joined Care UK and was even an area manager, overseeing a number of homes. I’ve also worked as a ‘turnaround manager’ – helping care homes to gain regulatory compliance – so I’ve lots of experience in care homes.


There’s a lot to do when you’re a home manager, but the best bit is having a coffee with the residents and chatting with them. When I can I also join in with activities because it’s wonderful seeing residents enjoying themselves – after all, that’s why we do what we do. I love seeing happy residents living fulfilling lives in our warm and friendly home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Priors House to verify any information. View our terms and conditions. Priors House has an Enhanced Service - more info.