Priors House

I stayed at The Priors for 2 weeks' respite care following a hip replacement at the hospital immediately opposite the building. I was collected by wheelchair - so convenient, and better than attempting to sit in car. I was treated with care and respect by an amazing team of carers. I felt no indignity in the personal care received. My room and bathroom were faultless. The setting of The Prior, delightful. I am so glad I chose to stay there.

Poor staff,poor management,expensive as well.

The place is very nice, but it is the staff that make this the place mum chose, and she knows she made the right choice.

When our Dad's vascular dementia suddenly accelerated we needed to find dementia care urgently. We found Priors House by using an internet search engine to search for 'dementia care in the local area' and were firstly drawn in because of the proximity to where our Mum lives (10 minutes drive away). My brother made contact with one staff member in particular who was able to accommodate a visit the next day; she spent a lot of time showing my brother and sister-in-law around and they were incredibly impressed with what they saw. I then took my Dad for an assessment a few days later, and emotionally painful as this was, we were both made to feel very welcome and again, the staff member made plenty time for us and was so caring and understanding. Two days later, my brother and Mum took my Dad for an initial two week stay. Again, they were made to feel really welcome and my Mum was so reassured by the number of staff and their consistent kindness and compassion. It's a lovely place with excellent standards of care and professionalism

getting a bit teary now so im going to say another thank you all.

Staff were wonderful with our mum in her last 6 weeks. She could be difficult but they dealt with her compassionately, indeed lovingly. Mum died peacefully and we are very thankful for that and for the nursing care provided. In the earlier weeks, when she could participate in activities, we saw photos of mum looking truly happy. Again, we were very grateful for this.

From the first contact with the admin staff to nurses/carers, the standard of care, friendliness and efficiency has been impressive. My mother has and is being very well looked after and I now know that I made the right decision choosing Priors House.

I am very grateful and appreciate everything they do. Thank you to all the staff at Priors House.

From initial telephone conversation regarding my mums respite following hip surgery and the initial journey from being shown around the home we knew we had found the right place for mum. The staff are incredibly friendly and accommodating to mums every need. Mum only went in yesterday but within the hour, they had brought her coffee, cakes, showered and helped dress her, it was amazing, both mum and I felt very comfortable in everybody's presence. The carers always have smiles on their faces. Three members of staff in particular were amazing in securing a ground floor room for mum with a small patio. It is early days but I know that mum will be made to feel at home for her two weeks respite, the only concern we have is she may not want to come out!. Thank you everybody for making mum so welcome.

The staff I have had contact with so far have been excellent and very helpful.

I would thoroughly recommend.

My mother was recently discharged from hospital and there was no way that she could return to her Assisted Living flat . The process of moving Mum to Priors House went smoothly and not only Mum but the family were welcomed warmly by the staff. The staff here are outstanding and clearly take pride in what they do - it shows!! Sadly mum is declining but there's no other place I'd rather she be than being looked after by this professional and dedicated team.

Of course I have to give a special shout out for the staff on Victoria Wing who care for my Aunty. They are an incredible team of professionals. Thank you for all you do each and every day!

We moved both of my parents in to Priors House in December 2024. Mum needed end-of-life care for her cancer and Dad needed more day-to-day care for his dementia. I just have no words to describe how amazing this care home (and it's staff) are. They rescued us in our hour of need and showed unbelievable care, professionalism and love from the moment that we walked in the door.

My mother was a resident for just over a year. The care she received during this period was excellent, particularly in her last few weeks. The whole team showed good understanding and empathy as well as working together as a team with utmost team spirit. At all times they made family members most welcome and could not do enough for Mum or us.

Having my Father put in two previous Care Homes receiving very poor care. I moved him to Priors House, Leamington, yes a lot of money but the value was extreme. All aspects of care, entertainment, medical care, reception, and office admin were 300%. I could not say enough to praise the carers. One carer in particular was a diamond and worked well with my Dad who was causing trouble constantly with dementia. Already recommended Priors House to others.

During my mother's two years at Priors House, we were always very impressed with the care provided. All staff took the time to get to know her as an individual and she was looked after with professionalism, dignity and friendliness. We visited frequently and always found my mother calm, contented and happy. Thank you to all the team.

Have had excellent experience with this home since 2016 when my father was here. Now my mother is here permanently and is receiving 5-star treatment.

My father, father-in-law and now my mother-in-law have all received excellent care whilst in Priors house.

I am happy that Dad at the age of 92 is in the best possible place.