Priors House

Old Milverton Lane, Blackdown, Leamington Spa CV32 6RW
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9.8 143 Reviews
  • Priors House, Leamington Spa
The team of skilled professionals at Priors House care home delivers quality residential, nursing and dementia care, as well as short-term respite care, in modern surroundings.

Priors House offers dedicated areas for activities, such as painting, reading or simply chatting with friends and family. Residents can also enjoy a cinema room, a café and even a hair and beauty salon so residents can indulge in some pampering.

The lifestyle team takes the time to get to know each resident so they can provide a tailored activities programme, complete with group and one-to-one activities, to suit their preferences. These are based around residents' interests and hobbies to ensure every day is fulfilling.

They are proud to have been internally accredited with the evidence-based, person-centred Care Fit for VIPS.

Priors House is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1678
  • Self-Funded Residential Dementia Care: from £1768
  • Self-Funded Nursing Care: from £1918
  • RESPITE Self-Funded Residential Care: from £1888
  • RESPITE Self-Funded Residential Dementia Care: from £1979
  • RESPITE Self-Funded Nursing Care: from £2128

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Priors House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Francine Summers (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Parking

  • On site

Priors House Reviews (143)

9.8

Priors House has a Review Score of 9.8 (9.840) out of 10, based on 37 reviews in the last 2 years.
Over all time Priors House has 143 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Priors House
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Total of 143, showing 21-40
Review from Steven N (Son of Resident) published on 13 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved both of my parents in to Priors House in December 2024. Mum needed end-of-life care for her cancer and Dad needed more day-to-day care for his dementia. I just have no words to describe how amazing this care home (and it's staff) are. They rescued us in our hour of need and showed unbelievable
care, professionalism and love from the moment that we walked in the door.
Reply from Maria Cridge, Reviews Team at Priors House

Thank you so much for this lovely review. Priors House prides itself on giving the very best of care and compassion and your kind words mean a great deal to the team. We are privileged that you chose us for the care of your lovely Mom and Dad.

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Review from M B (Son of Resident) published on 18 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident for just over a year. The care she received during this period was excellent, particularly in her last few weeks. The whole team showed good understanding and empathy as well as working together as a team with utmost team spirit. At all times they made family members most welcome
and could not do enough for Mum or us.
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Review from L C (Son of Resident) published on 30 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having my Father put in two previous Care Homes receiving very poor care. I moved him to Priors House, Leamington, yes a lot of money but the value was extreme. All aspects of care, entertainment, medical care, reception, and office admin were 300%. I could not say enough to praise the carers. One carer
in particular was a diamond and worked well with my Dad who was causing trouble constantly with dementia. Already recommended Priors House to others.
Reply from Maria Cridge, Reviews Team at Priors House

How lovely of you to take the time to leave such a wonderful review. Every single resident is like family to us here at Priors House and we already feel privileged that you chose us for your Father's care. These kind words mean the world to our passionate team - I will pass them on. Warmest Regards, Customer Relations Manager.

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Review from Richard J (Son of Resident) published on 10 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During my mother's two years at Priors House, we were always very impressed with the care provided. All staff took the time to get to know her as an individual and she was looked after with professionalism, dignity and friendliness. We visited frequently and always found my mother calm, contented and
happy. Thank you to all the team.
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Review from T J (Son of Resident) assisted by family/friend published on 30 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have had excellent experience with this home since 2016 when my father was here. Now my mother is here permanently and is receiving 5-star treatment.
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Review from M J (Daughter-in-law of Resident) published on 30 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father, father-in-law and now my mother-in-law have all received excellent care whilst in Priors house.
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Review from Andrew G (Stepson of Resident) published on 25 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The word which we would use to describe Priors House is 'kind'. All the staff, whether carers, nursing, maintenance, reception or admin, all extended a tremendous kindness to Mum and also to her family from the moment she came into the home until the day she died. From the beginning we were struck by
the sense of community that was established in the home by the staff and residents alike. We were made to feel very welcome, with cakes and drinks available at all times of day and night; in addition, space was created for us to be with Mum both day and night when we most needed it. Regardless of position, all the staff demonstrated great kindness to Mum, and also to us, caring for us as we cared for her. The home is bright, warm and welcoming. There are numerous activities to choose from, and also quiet spaces and a pleasant garden if that's more appropriate. We have no hesitation in recommending Priors House most highly.
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Review from Denise J (Daughter of Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has settled in really well. Both admin, management, nurses and carers have been wonderful.
I am happy that Dad at the age of 92 is in the best possible place.
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Review from O B (Daughter of Resident) published on 29 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very caring home with lots of great activities happening each day. All the staff are warm, friendly and caring towards residents and their families.
Reply from Reviews Team, Reviews Team at Priors House

Thank you so much for taking the time to write this review! Our staff are passionate about delivering the very best care for our residential family and your words really mean a lot to them.

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Review from M M (Grandson of Resident) published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On the occasions that I have been to see my nan, the care I have seen her receive has been to an excellent standard.
Reply from Reviews Team, Reviews Team at Priors House

Thank you so much for leaving this great review and your kind words, it is an absolute privilege to care for your grandmother!

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Review from Fiona H (Daughter of Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother moved into Priors House in the summer, we have been very happy with the warm, welcoming environment and high standard of care. We have been particularly struck by the kindness and patience shown by all staff. Everyone with whom we've come into contact has been friendly and helpful, and
we are always greeted at reception by name and with a smile. The rooms could be a little larger, but the ensuite bathrooms are a good size. Everywhere is very clean. There are regular meals and snacks on offer throughout the day, and my mother particularly likes the hot chocolate in the free cafe downstairs. Various activities are available every day, and there is a well-maintained and very pleasant garden. We hope that there will be an opportunity for outings when the weather improves. We have no hesitation in recommending Prior House and are glad that my mother is living in such a safe and supportive home.
Reply from Maria Cridge, Reviews Team at Priors House

Thank you so much for this lovely review! Our team are very passionate about giving the very best of care to the residential family here at Priors House and we hope that reviews such as this will give other families the confidence to seek care for their loved ones when they are in need.

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Review from E J (Daughter of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum was given a terminal diagnosis and came to spend her last few months at Priors House. We were apprehensive about her going into a home but very quickly knew we had absolutely made the right choice.
Mum was really happy there. She formed good connections with the staff, and they looked after
her well. In Mum's final days, the staff not only cared for her, they looked after us as well. We can not speak highly enough about Priors House. We would recommend them to anyone and feel they totally deserve their “outstanding” CQC achievement.
Reply from Maria Cridge, Reviews Team at Priors House

Our sincere thanks for your wonderful words. It is always a privilege to care for residents here at Priors House, but extremely sad when have to say goodbye. Sending all of our warmth and good wishes to you and your family at this difficult time.

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Review from A J (Daughter of Resident) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been given a warm welcome and is being treated for all his various ailments. Staff are all friendly and welcoming and treat the residents as individuals, with respect.
Reply from Maria Cridge, Reviews Team at Priors House

How lovely - your words mean a great deal to our team here at Priors House. It is so very important to us that our residential family feel valued and well cared for, and your feedback is invaluable to us. Thank you so much.

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Review from G H (Son of Resident) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care was given to my mother, especially at the end of her life.
Reply from Reviews Team, Reviews Team at Priors House

Thank you very much for taking the time to leave us feedback about your experience. At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from A M (Daughter of Resident) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum gets excellent care in the home and the staff and carers are always welcoming.
Reply from , Reviews Team at Priors House

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from M M (Son-in-law of Resident) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am completely happy with every aspect of the care my mother-in-law receives.
Reply from , Reviews Team at Priors House

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Mark D (Son-in-law of Resident) published on 28 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife and I were looking for a care home for my mother-in-law. After visiting quite a few we selected Priors House. It’s a lovely and welcoming building with a wonderful cafe on site. My mother-in-law has been in since August and is loving it. It’s more like a hotel than a care home. The rooms are
spacious, extremely clean with an ensuite bathroom. It’s close to the town centre of the local town but surrounded by fields with lovely views. What makes Priors House stand out is the team they have there. One of your managers was so welcoming to us and helped with all our queries. From the reception staff to all the carers they are so friendly, caring, and treat my mother-in-law with respect and kindness.
Anyone considering a care home for their loved one should take a look at Priors and I’m sure you won’t be disappointed. Mother-in-law thinks she is in a 5-star hotel and it certainly feels like it.
Reply from Holly Cole, Reviews Team at Priors House

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team

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Review from Angela D (Daughter of Resident) published on 8 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has recently gone into Priory Care Home in Leamington. After only two weeks she is so much happier and has settled in really well. The home is in an ideal location, surrounded by countryside but only minutes from the town centre. It is spotless and the bedrooms are spacious and immaculate with
all rooms having en suites. There are daily activities plus a cinema, shop and hairdressers. It doesn’t feel like a care home, more like a hotel with welcoming staff and a really pleasant cafe where we can sit and chat. What makes this care home special though are the people who work there and look after my mum. They are so caring and friendly and cannot do enough for her. After looking around a few care homes, this one came out top. I know my mum is being cared for and I really enjoy visiting her.
Reply from Maria Cridge, Reviews Team at Priors House

Thank you for your kind words, this is so valuable to our team. We love to know that our care and passion here at Priors House is being felt. It is also very reassuring to other families reading these reviews when they are looking for care for their loved ones. Deciding on a care home is very sensitive and challenging, your words make the process so much easier for others, thank you so much.

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Review from S R (Wife of Resident) published on 23 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was in a hospice, extremely ill with cancer. The hospice was wonderful and had achieved pain control, but for good reasons felt he would be better in a quiet atmosphere to receive end of life care. He was assessed and it was agreed my husband would move to Priors House. Next day, once installed
in a delightful room, with a view of the countryside, he soon felt secure and at home. Priors has a hugely experienced team of nurses and their care is outstanding. The carers are equally good and quickly get to know their patient. But all the staff also look after the patient's family. Nothing was too much trouble. My husband died after only five days. My comfort is that he died peacefully with family with him. We are indebted to such support and professionalism. Thank you Priors House.
Reply from Maria Cridge, Reviews Team at Priors House

Thank you so much for those kind words. Here at Priors House we pride ourselves on delivering the very best of care and ensuring our clients are treated with utmost dignity and respect. Your lovely words give reassurance to others who are looking for caring support for their loved-ones. Once again, we are so very sorry for your loss.

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Review from C F (Daughter of Resident) published on 9 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Priors House is exceptional. The staff, the culture and the facilities are just what we were looking for. The welcome Mum received when she arrived was very warm. Within moments of her arrival, several staff members had welcomed her and let her know how they could help her. My experiences of other care
homes varied from indifference (being made to wait up to 20 minutes after calling for staff) to moribund with closed doors, invisible staff and uncleaned carpets – places that make you want to turn and run. Priors House is entirely different. It’s light and spotless and the communal areas are comfortable and inviting. The staff are, without exception, responsive, friendly and kind. Mum enjoys the perfect mix of a cosy yet spacious, private space in her room and the connectedness of the noise and bustle of a place that has life just outside her door. She is happily living in this home where people are treated like adults; quite unlike the infantilism that feels ubiquitous elsewhere.
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Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for Priors House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.840 for Priors House is calculated as follows: ( (385 Excellents x 5) + (34 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 431 Ratings = 4.84
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Priors House is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Dec 2023

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (109)

Meet the Team (1)

Francine

Francine Summers

Job Title: Home Manager

I managed care homes before I joined Care UK and was even an area manager, overseeing a number of homes. I’ve also worked as a ‘turnaround manager’ – helping care homes to gain regulatory compliance – so I’ve lots of experience in care homes.


There’s a lot to do when you’re a home manager, but the best bit is having a coffee with the residents and chatting with them. When I can I also join in with activities because it’s wonderful seeing residents enjoying themselves – after all, that’s why we do what we do. I love seeing happy residents living fulfilling lives in our warm and friendly home.

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