Priors House

Old Milverton Lane, Blackdown, Leamington Spa CV32 6RW
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9.8 147 Reviews
  • Priors House, Leamington Spa
The team of skilled professionals at Priors House care home delivers quality residential, nursing and dementia care, as well as short-term respite care, in modern surroundings.

Priors House offers dedicated areas for activities, such as painting, reading or simply chatting with friends and family. Residents can also enjoy a cinema room, a café and even a hair and beauty salon so residents can indulge in some pampering.

The lifestyle team takes the time to get to know each resident so they can provide a tailored activities programme, complete with group and one-to-one activities, to suit their preferences. These are based around residents' interests and hobbies to ensure every day is fulfilling.

They are proud to have been internally accredited with the evidence-based, person-centred Care Fit for VIPS.

Priors House is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided by Priors House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1787
  • Self-Funded Residential Dementia Care: from £1882
  • Self-Funded Nursing Care: from £2052
  • RESPITE Self-Funded Residential Care: from £1997
  • RESPITE Self-Funded Residential Dementia Care: from £2092
  • RESPITE Self-Funded Nursing Care: from £2262

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Priors House to find out the exact price for your requirements.

Contact Priors House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Priors House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Francine Summers (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Parking

  • On site

Priors House Reviews (147)

9.8

Priors House has a Review Score of 9.8 (9.835) out of 10, based on 40 reviews in the last 2 years.
Over all time Priors House has 147 reviews.

Overall Experience
  • 137
  • 8
  • 0
  • 2
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Date Published
  • 147
  • 22
  • 27
  • 40
  • 107
Reviewer Connection to Priors House
  • 53
  • 18
  • 18
  • 11
  • 8
  • 7
  • 5
  • 5
  • 5
  • 5
  • 4
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 147, showing 21-40
Review from S W (Daughter of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Atfer 5 weeks in hospital, consultant said best for mum to transfer to care home for pallative EOL treatment Found out about Priors via word of mouth recommendations and CQC rating. Fortunately they had a place for mum as it happened all rather quick from the hospital side. Sarah and all the team
were so professional and empathetic to organising a smooth transition for us all. Mum has comfortably settled in and says she feels safe and is pain-free. Mum had an issue with her mouth in hospital but it has much improved at Priors. It is a huge decision to make on behalf of your parents but both my husband and I said we would be happy if this was our care home. It's all the fabulous individual people and one great team that make priors the success it is.
Thanks to everyone.
Reply from Sarah Mitchell, Reviews Team at Priors House
Hi S W thank you very much for taking the time to leave us feedback about your experience.At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
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Review from Naomi S (Daughter of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum attended Priors House for two weeks respite care. Although being nervous about her new surroundings and meeting the other residents and members of staff, she soon settled in.
The staff are fabulous and very caring, the care home lovely, that's why we chose it! Mum soon got to know plenty of residents
and there are lots of activities to keep everyone entertained on a daily basis. Relatives and friends are made to feel very welcome and part of the wider Priors House family.
I would thoroughly recommend.
Reply from Sarah Mitchell, Reviews Team at Priors House
Hi thank you very much for taking the time to leave us feedback about your experience.At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your…read more
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Review from R K (Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent staff, so understanding and looking to help all the time. I shall miss them..
I am hoping to attend their upcoming events in the coming months.
Leaving today sadly.
They have a wonderful deputy manager.
Reply from Sarah Mitchell, Reviews Team at Priors House
thank you very much for taking the time to leave us feedback about your experience.The staff would like to wish you a speedy recovery at home after your respite stay with us.We do hope to see you at…read more
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Review from Louise W (Daughter of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was recently discharged from hospital and there was no way that she could return to her Assisted Living flat . The process of moving Mum to Priors House went smoothly and not only Mum but the family were welcomed warmly by the staff. The staff here are outstanding and clearly take pride in
what they do - it shows!! Sadly mum is declining but there's no other place I'd rather she be than being looked after by this professional and dedicated team.
Reply from Sarah Mitchell, Reviews Team at Priors House
Hello, thank you very much for taking the time to leave us feedback about your experience.At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
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Review from Dawn T (Niece of Resident) published on 1 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff at Priors House are exceptionally warm and caring. I always receive a warm welcome.
Today 21st March was a lovely celebration day. It was well organised and the staff, as always, ensured all of the residents enjoyed the afternoon. Fabulous food too! Nice to meet the new CRM who introduced
herself and asked for feedback.
Of course I have to give a special shout out for the staff on Victoria Wing who care for my Aunty. They are an incredible team of professionals. Thank you for all you do each and every day!
Reply from Sarah Mitchell, Reviews Team at Priors House
We are so pleased you had an enjoyable day at the Veterans accreditation party with your Aunty. What a fabulous day had by all.We look forward to hosting our next specular event on the 8th May for our…read more
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Review from Steven N (Son of Resident) published on 13 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved both of my parents in to Priors House in December 2024. Mum needed end-of-life care for her cancer and Dad needed more day-to-day care for his dementia. I just have no words to describe how amazing this care home (and it's staff) are. They rescued us in our hour of need and showed unbelievable
care, professionalism and love from the moment that we walked in the door.
Reply from Maria Cridge, Reviews Team at Priors House
Thank you so much for this lovely review. Priors House prides itself on giving the very best of care and compassion and your kind words mean a great deal to the team. We are privileged that you chose…read more
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Review from M B (Son of Resident) published on 18 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident for just over a year. The care she received during this period was excellent, particularly in her last few weeks. The whole team showed good understanding and empathy as well as working together as a team with utmost team spirit. At all times they made family members most welcome
and could not do enough for Mum or us.
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Review from L C (Son of Resident) published on 30 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having my Father put in two previous Care Homes receiving very poor care. I moved him to Priors House, Leamington, yes a lot of money but the value was extreme. All aspects of care, entertainment, medical care, reception, and office admin were 300%. I could not say enough to praise the carers. One carer
in particular was a diamond and worked well with my Dad who was causing trouble constantly with dementia. Already recommended Priors House to others.
Reply from Maria Cridge, Reviews Team at Priors House
How lovely of you to take the time to leave such a wonderful review. Every single resident is like family to us here at Priors House and we already feel privileged that you chose us for your Father's…read more
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Review from Richard J (Son of Resident) published on 10 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During my mother's two years at Priors House, we were always very impressed with the care provided. All staff took the time to get to know her as an individual and she was looked after with professionalism, dignity and friendliness. We visited frequently and always found my mother calm, contented and
happy. Thank you to all the team.
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Review from T J (Son of Resident) assisted by family/friend published on 30 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have had excellent experience with this home since 2016 when my father was here. Now my mother is here permanently and is receiving 5-star treatment.
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Review from M J (Daughter-in-law of Resident) published on 30 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father, father-in-law and now my mother-in-law have all received excellent care whilst in Priors house.
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Review from Denise J (Daughter of Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has settled in really well. Both admin, management, nurses and carers have been wonderful.
I am happy that Dad at the age of 92 is in the best possible place.
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Review from O B (Daughter of Resident) published on 29 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very caring home with lots of great activities happening each day. All the staff are warm, friendly and caring towards residents and their families.
Reply from Reviews Team, Reviews Team at Priors House
Thank you so much for taking the time to write this review! Our staff are passionate about delivering the very best care for our residential family and your words really mean a lot to them.
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Review from M M (Grandson of Resident) published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On the occasions that I have been to see my nan, the care I have seen her receive has been to an excellent standard.
Reply from Reviews Team, Reviews Team at Priors House
Thank you so much for leaving this great review and your kind words, it is an absolute privilege to care for your grandmother!
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Review from Fiona H (Daughter of Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother moved into Priors House in the summer, we have been very happy with the warm, welcoming environment and high standard of care. We have been particularly struck by the kindness and patience shown by all staff. Everyone with whom we've come into contact has been friendly and helpful, and
we are always greeted at reception by name and with a smile. The rooms could be a little larger, but the ensuite bathrooms are a good size. Everywhere is very clean. There are regular meals and snacks on offer throughout the day, and my mother particularly likes the hot chocolate in the free cafe downstairs. Various activities are available every day, and there is a well-maintained and very pleasant garden. We hope that there will be an opportunity for outings when the weather improves. We have no hesitation in recommending Prior House and are glad that my mother is living in such a safe and supportive home.
Reply from Maria Cridge, Reviews Team at Priors House
Thank you so much for this lovely review! Our team are very passionate about giving the very best of care to the residential family here at Priors House and we hope that reviews such as this will give…read more
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Review from E J (Daughter of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum was given a terminal diagnosis and came to spend her last few months at Priors House. We were apprehensive about her going into a home but very quickly knew we had absolutely made the right choice.
Mum was really happy there. She formed good connections with the staff, and they looked after
her well. In Mum's final days, the staff not only cared for her, they looked after us as well. We can not speak highly enough about Priors House. We would recommend them to anyone and feel they totally deserve their “outstanding” CQC achievement.
Reply from Maria Cridge, Reviews Team at Priors House
Our sincere thanks for your wonderful words. It is always a privilege to care for residents here at Priors House, but extremely sad when have to say goodbye. Sending all of our warmth and good wishes…read more
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Review from A J (Daughter of Resident) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been given a warm welcome and is being treated for all his various ailments. Staff are all friendly and welcoming and treat the residents as individuals, with respect.
Reply from Maria Cridge, Reviews Team at Priors House
How lovely - your words mean a great deal to our team here at Priors House. It is so very important to us that our residential family feel valued and well cared for, and your feedback is invaluable to…read more
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Review from G H (Son of Resident) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care was given to my mother, especially at the end of her life.
Reply from Reviews Team, Reviews Team at Priors House
Thank you very much for taking the time to leave us feedback about your experience. At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your…read more
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Review from A M (Daughter of Resident) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum gets excellent care in the home and the staff and carers are always welcoming.
Reply from , Reviews Team at Priors House
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
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Review from M M (Son-in-law of Resident) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am completely happy with every aspect of the care my mother-in-law receives.
Reply from , Reviews Team at Priors House
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Priors House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
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Current Review Score: 9.8 (9.835)

Overview of Review Score

The Review Score of 9.8 (9.835) out of 10 for Priors House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 40 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.835 for Priors House is calculated as follows: ( (407 Excellents x 5) + (41 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 460 Ratings = 4.835
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Priors House is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Dec 2023

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (109)

Meet the Team (1)

Francine

Francine Summers

Job Title: Home Manager

I managed care homes before I joined Care UK and was even an area manager, overseeing a number of homes. I’ve also worked as a ‘turnaround manager’ – helping care homes to gain regulatory compliance – so I’ve lots of experience in care homes.


There’s a lot to do when you’re a home manager, but the best bit is having a coffee with the residents and chatting with them. When I can I also join in with activities because it’s wonderful seeing residents enjoying themselves – after all, that’s why we do what we do. I love seeing happy residents living fulfilling lives in our warm and friendly home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Priors House to verify any information. View our terms and conditions. Priors House has an Enhanced Service - more info.