Submit a Review for Aria Care Home
147 Bryn Bevan, Newport, NP20 5QN
View Full Details of Aria Care HomeLatest Reviews for Aria Care Home
25 April 2025
Consistently excellent for over 3 years. Many of the staff have been in place throughout this time which is great for dad. Home is continually improving and innovating. I have no worries about the care provided, and appreciate the regular updates.
24 April 2025
The team at Aria take such fantastic care of mum, my brothers and I couldn't ask for more. When we first had to look for homes for Mum, it was so emotional and we were at our wits' end - so many places felt impersonal with shared bathroom and toilet facilities. At Aria, the residents have dignity and individuality. Mum has a lovely little room and her own private bathroom - exactly what she deserves and how it should be. Mum has been at Aria since 2022 and during this time has been quite challenging at times but the team at Aria have always been incredible. They treat all the residents as individuals and provide an exceptional standard of support to us as the family too. I know Mum is in the best possible place, safe and well cared for which wasn't possible for us as a family to do ourselves anymore. Thanks to the team for everything you do.
23 April 2025
Before moving into Aria Care Home my mother was merely existing but now she is living life to the fullest thanks to the care & support of all the staff at Aria. There have been challenges along the way but I've always felt included in the care plan in place & have no concerns about mum's safety or welfare which is a weight off my mind. There is a schedule of maintenence works taking place to improve areas within the home & I'd like to see some upgrades to seating etc but I can appreciate the effect that changes to familiar items may have on the wellbeing of the residents. I have every confidence in the decisions that Aria make & would recommend them for dementia care. The staff are great, menu is fab, parties/events /activities are plentiful & the care given to my mum has been awesome, thank you Aria!
22 April 2025
The staff are very kind and attentive. They go to great lengths to put the residents needs at the centre of their care . Attention is drawn to involving residents in activities and facilitating contact with families.
16 April 2025
The standard of care and kindness received by everyone including resident and family members is lovely to be part off. The home is warm and friendly. If you have any questions there is always someone around that can help . My Mother enjoys having people around and joining in all the activities that are provided. There are special people that come and help entertain which helps with the dementia, which everyone really seem to enjoy and are able to participate in.
15 April 2025
My mum has been a resident of Aria since July 2017 and, although it is difficult to make the decision to place a loved one into care, moving mum into Aria was the best decision I could have made. The staff are very patient and treat her with respect and dignity. They also regularly have a laugh and a joke with all the residents. Visiting is very relaxed and welcome anytime. There are lots of activities throughout the week which help keep the residents stimulated and active. A hairdresser and chiropodist also visit regularly. I am immediately contacted of any issues or concerns with mum and, due to the staff having a very low turnover, they know her well and quickly identify any changes in behaviour which may indicate a problem. I am very happy with the care and attention Mum receives at Aria.
15 April 2025
I am so happy with the way the Aria staff look after my mother and the care and attention shown to her throughout the time it's taken to get a diagnosis. They are a very cheerful group and nothing is ever too much trouble. Mum loves the hairdressing salon and the cinema and is now taking part in some of the activities including taking holy communion. I couldn't ask for a safer kinder place for mum to live Only thing to me to make the facilities better would be a larger outside space where you could walk with the residents xx
15 April 2025
Every employee in this home works so hard to give the residents a fun, caring experience. My mum has always been treated with respect and every effort is made to ensure her dignity is maintained. Mum's room is bright and filled with light, and is always clean and tidy. The carers take great care over Mum's personal care and her clothes.
16 October 2024
There are some excellent caring staff at Aria some of whom have been long standing. This includes care assistants and kitchen domestic and reception. They are excellent at communicating when required. Fees have increased and only superficial works have been undertaken to improve the reception area and lower stairs. The outside areas have hardly been utilised this year partly due to the weather. The outside area could be improved. My mother's room has a boarded over bath used for storage of pads etc. We were told that improvements would be made to provide wet rooms. Visiting although thankfully very flexible is difficult due to lack of space. It is difficult to sit near your loved one as there is only one large communal area used. The other issue is only 2 toilets that can be used on the ground floor for all residents. Sometimes this does mean a wait for residents who need assistance and does not aid continence. My mother is now settled into the home and they manage her needs well.
19 August 2024
I have peace of mind that my Mother is being well looked after by the staff in the home. The choice of activities is varied and caters to the resident's needs. There is also a choice of meals for lunch and tea, the food is of good quality and presented well. The home is welcoming for residents and their families.
31 July 2024
My sister is very happy in your care. She has made lots of friends and enjoys the activities. Laundy sadly still needs improving as all her white underwear is now grey! Overall, we are very happy with things. We feel that the comfy chairs could do with replacing as they are sat in them a long time and they are showing their age.
31 July 2024
I am very pleased with the care my mother is receiving at Aria by all the staff. Everyone at Aria treat my mother with the greatest respect and dignity and always with a smile on their faces. The cleanliness of Aria is excellent, there is a constant effort made to keep all rooms and floors clean. The activities are the best they can be with the area provided, it is a shame we didn't have a larger, flatter area outside. Overall I'm very happy with Aria.
16 November 2023
Mum has excellent care at Aria Care Home from caring and respectful staff. Due to there being a very low turnover of staff, they know Mum well and are able to recognise any changes. Staff are easy to contact and responsive to requests. They also are prompt to contact me in the event of any issues or concerns. Visiting Mum at any time is welcomed and video calls are easily arranged when I am unable to visit in person. I am very happy with the care and attention Mum receives at Aria.
27 March 2023
Placing my mother in the care of Aria Care home was the best decision I made. The staff are caring and patient, and nothing is too much trouble. There are plenty of activities throughout the week to keep the residents stimulated and active. A hairdresser visits weekly. The menu is put up on the wall, so families know what their loved ones are going to eat every day. The welcome my mother received on her arrival at the home was relaxed and friendly. A cup of tea with biscuits and cake was given to my mother on arrival in her lovely-sized and spotlessly clean room. Mum settled in so quickly and seamlessly. The staff answered all my questions and took their time to reassure me that Mum would be well looked after. I would wholeheartedly recommend this care home to anyone looking for the best care for their loved one.
16 February 2023
Was a little apprehensive when my mum had to go into a care home but was amazed at how well she settled in. There are lots of activities and my mum has started to communicate more and is more mobile than she was in her own home. Staff have been amazing and it takes a lot of worry off the family knowing she is being cared for 24 hours a day.
16 February 2023
My mother has been a resident since June 2022 and she has had her ups and down but she is almost 93 years young. Before entering the care home she had some health issues but the staff have cared for her with dignity. The room is spotless with all her comforting artefacts from the past all around her and well maintained. I bring flowers twice weekly and the staff make sure their fresh water is topped up daily. This care home was recommended to us and I will recommend this home to anyone who looking for a well-kept and respectful place to look after their loved ones.
17 June 2022
My nan has been in Aria now for a couple of years and I could not ask for better. My nan always looks clean and tidy. The staff are always welcoming and my nan is always happy. Obviously, covid has been a struggle but they have done everything they can to keep residents happy, safe and loved ones informed. I have nothing but praise for Aria.
09 June 2022
Aria Care Home are providing an excellent service for their residents. Throughout the covid period they were available 24/7, and kept me up to date with any issue's concerning my mother. The staff are always friendly and greet you with a smile.
08 September 2021
Mum was reluctant to enter a care environment so admission was supported by social services. Aria Care Home was most supportive in these circumstances providing me with lots of information and support. Mum is now very happy and settled in the home and wants for nothing. She refers to it as a hotel as her room is lovely, staff brilliant and very friendly and the food is marvellous.
25 February 2020
My mum has now lived at Aira for 17 months. The care she receives is second to none. The management of Airia is excellent, with senior managers constantly involved in all aspects of residents care. My Mum is treated with respect, warmth and affection. She is clean, her clothes are chosen for her with attention to detail and are colour matched, her hair is regularly done by the hairdresser, and her nails are manicured and immaculate. These things are noticed by family members. Any health issues she has are closely monitored and acted upon, and the family informed. We are so happy with this place.
Latest Reviews for Aria Care Home
25 April 2025
Consistently excellent for over 3 years. Many of the staff have been in place throughout this time which is great for dad. Home is continually improving and innovating. I have no worries about the care provided, and appreciate the regular updates.
24 April 2025
The team at Aria take such fantastic care of mum, my brothers and I couldn't ask for more. When we first had to look for homes for Mum, it was so emotional and we were at our wits' end - so many places felt impersonal with shared bathroom and toilet facilities. At Aria, the residents have dignity and individuality. Mum has a lovely little room and her own private bathroom - exactly what she deserves and how it should be. Mum has been at Aria since 2022 and during this time has been quite challenging at times but the team at Aria have always been incredible. They treat all the residents as individuals and provide an exceptional standard of support to us as the family too. I know Mum is in the best possible place, safe and well cared for which wasn't possible for us as a family to do ourselves anymore. Thanks to the team for everything you do.
23 April 2025
Before moving into Aria Care Home my mother was merely existing but now she is living life to the fullest thanks to the care & support of all the staff at Aria. There have been challenges along the way but I've always felt included in the care plan in place & have no concerns about mum's safety or welfare which is a weight off my mind. There is a schedule of maintenence works taking place to improve areas within the home & I'd like to see some upgrades to seating etc but I can appreciate the effect that changes to familiar items may have on the wellbeing of the residents. I have every confidence in the decisions that Aria make & would recommend them for dementia care. The staff are great, menu is fab, parties/events /activities are plentiful & the care given to my mum has been awesome, thank you Aria!
22 April 2025
The staff are very kind and attentive. They go to great lengths to put the residents needs at the centre of their care . Attention is drawn to involving residents in activities and facilitating contact with families.
16 April 2025
The standard of care and kindness received by everyone including resident and family members is lovely to be part off. The home is warm and friendly. If you have any questions there is always someone around that can help . My Mother enjoys having people around and joining in all the activities that are provided. There are special people that come and help entertain which helps with the dementia, which everyone really seem to enjoy and are able to participate in.
15 April 2025
My mum has been a resident of Aria since July 2017 and, although it is difficult to make the decision to place a loved one into care, moving mum into Aria was the best decision I could have made. The staff are very patient and treat her with respect and dignity. They also regularly have a laugh and a joke with all the residents. Visiting is very relaxed and welcome anytime. There are lots of activities throughout the week which help keep the residents stimulated and active. A hairdresser and chiropodist also visit regularly. I am immediately contacted of any issues or concerns with mum and, due to the staff having a very low turnover, they know her well and quickly identify any changes in behaviour which may indicate a problem. I am very happy with the care and attention Mum receives at Aria.
15 April 2025
I am so happy with the way the Aria staff look after my mother and the care and attention shown to her throughout the time it's taken to get a diagnosis. They are a very cheerful group and nothing is ever too much trouble. Mum loves the hairdressing salon and the cinema and is now taking part in some of the activities including taking holy communion. I couldn't ask for a safer kinder place for mum to live Only thing to me to make the facilities better would be a larger outside space where you could walk with the residents xx
15 April 2025
Every employee in this home works so hard to give the residents a fun, caring experience. My mum has always been treated with respect and every effort is made to ensure her dignity is maintained. Mum's room is bright and filled with light, and is always clean and tidy. The carers take great care over Mum's personal care and her clothes.
16 October 2024
There are some excellent caring staff at Aria some of whom have been long standing. This includes care assistants and kitchen domestic and reception. They are excellent at communicating when required. Fees have increased and only superficial works have been undertaken to improve the reception area and lower stairs. The outside areas have hardly been utilised this year partly due to the weather. The outside area could be improved. My mother's room has a boarded over bath used for storage of pads etc. We were told that improvements would be made to provide wet rooms. Visiting although thankfully very flexible is difficult due to lack of space. It is difficult to sit near your loved one as there is only one large communal area used. The other issue is only 2 toilets that can be used on the ground floor for all residents. Sometimes this does mean a wait for residents who need assistance and does not aid continence. My mother is now settled into the home and they manage her needs well.
19 August 2024
I have peace of mind that my Mother is being well looked after by the staff in the home. The choice of activities is varied and caters to the resident's needs. There is also a choice of meals for lunch and tea, the food is of good quality and presented well. The home is welcoming for residents and their families.
31 July 2024
My sister is very happy in your care. She has made lots of friends and enjoys the activities. Laundy sadly still needs improving as all her white underwear is now grey! Overall, we are very happy with things. We feel that the comfy chairs could do with replacing as they are sat in them a long time and they are showing their age.
31 July 2024
I am very pleased with the care my mother is receiving at Aria by all the staff. Everyone at Aria treat my mother with the greatest respect and dignity and always with a smile on their faces. The cleanliness of Aria is excellent, there is a constant effort made to keep all rooms and floors clean. The activities are the best they can be with the area provided, it is a shame we didn't have a larger, flatter area outside. Overall I'm very happy with Aria.
16 November 2023
Mum has excellent care at Aria Care Home from caring and respectful staff. Due to there being a very low turnover of staff, they know Mum well and are able to recognise any changes. Staff are easy to contact and responsive to requests. They also are prompt to contact me in the event of any issues or concerns. Visiting Mum at any time is welcomed and video calls are easily arranged when I am unable to visit in person. I am very happy with the care and attention Mum receives at Aria.
27 March 2023
Placing my mother in the care of Aria Care home was the best decision I made. The staff are caring and patient, and nothing is too much trouble. There are plenty of activities throughout the week to keep the residents stimulated and active. A hairdresser visits weekly. The menu is put up on the wall, so families know what their loved ones are going to eat every day. The welcome my mother received on her arrival at the home was relaxed and friendly. A cup of tea with biscuits and cake was given to my mother on arrival in her lovely-sized and spotlessly clean room. Mum settled in so quickly and seamlessly. The staff answered all my questions and took their time to reassure me that Mum would be well looked after. I would wholeheartedly recommend this care home to anyone looking for the best care for their loved one.
16 February 2023
Was a little apprehensive when my mum had to go into a care home but was amazed at how well she settled in. There are lots of activities and my mum has started to communicate more and is more mobile than she was in her own home. Staff have been amazing and it takes a lot of worry off the family knowing she is being cared for 24 hours a day.
16 February 2023
My mother has been a resident since June 2022 and she has had her ups and down but she is almost 93 years young. Before entering the care home she had some health issues but the staff have cared for her with dignity. The room is spotless with all her comforting artefacts from the past all around her and well maintained. I bring flowers twice weekly and the staff make sure their fresh water is topped up daily. This care home was recommended to us and I will recommend this home to anyone who looking for a well-kept and respectful place to look after their loved ones.
17 June 2022
My nan has been in Aria now for a couple of years and I could not ask for better. My nan always looks clean and tidy. The staff are always welcoming and my nan is always happy. Obviously, covid has been a struggle but they have done everything they can to keep residents happy, safe and loved ones informed. I have nothing but praise for Aria.
09 June 2022
Aria Care Home are providing an excellent service for their residents. Throughout the covid period they were available 24/7, and kept me up to date with any issue's concerning my mother. The staff are always friendly and greet you with a smile.
08 September 2021
Mum was reluctant to enter a care environment so admission was supported by social services. Aria Care Home was most supportive in these circumstances providing me with lots of information and support. Mum is now very happy and settled in the home and wants for nothing. She refers to it as a hotel as her room is lovely, staff brilliant and very friendly and the food is marvellous.
25 February 2020
My mum has now lived at Aira for 17 months. The care she receives is second to none. The management of Airia is excellent, with senior managers constantly involved in all aspects of residents care. My Mum is treated with respect, warmth and affection. She is clean, her clothes are chosen for her with attention to detail and are colour matched, her hair is regularly done by the hairdresser, and her nails are manicured and immaculate. These things are noticed by family members. Any health issues she has are closely monitored and acted upon, and the family informed. We are so happy with this place.