Aria Care Home

147 Bryn Bevan, Newport NP20 5QN
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9.8 38 Reviews
  • Aria Care Home, Newport
Your mum still lights up when she sees you walk through the door. She may not remember what she had for breakfast, but she remembers the feeling of being cherished. Aria's team understands this profound truth about dementia care.

Here's what makes Aria different: The team have been with the home for years—not weeks or months. This isn't coincidence — it's Aria's commitment to paying Wales' highest care wages, ensuring the people you entrust with your loved one's care never leave.

Your peace of mind matters. While other homes rely on rotating agency staff, residents here wake up to the same caring faces every single day. Every one of Aria's 28 rooms has its own private bathroom because dignity shouldn't be a luxury. The vintage cinema brings back memories of first dates and favourite films. The latest technology quietly keeps everyone safe while preserving the warmth of a true home.
The question that keeps families awake at night: 'Will they be happy?' Here, happiness isn't accidental — it's intentional. Aria has created a place where your loved one isn't just cared for, but genuinely known, valued, and celebrated for who they are today.

Because the right care doesn't just preserve life — it honours it.

Ready to see the difference for yourself? Every family deserves to feel confident in their choice.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: £1530 – £1530
  • RESPITE Self-Funded Residential Care: £1530 – £1530
  • RESPITE Self-Funded Residential Dementia Care: £1530 – £1530

These prices are only a guideline, please contact Aria Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Arcadia Care Homes Ltd

Person in charge

  • Fatima Jallow (Care Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (28)
  • Single Rooms with Ensuite Wet Room (6)

Parking

  • 66 space car park.

Aria Care Home Reviews (38)

9.8

Aria Care Home has a Review Score of 9.8 (9.752) out of 10, based on 14 reviews in the last 2 years.
Over all time Aria Care Home has 38 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Aria Care Home
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Total of 38, showing 1-20
Review from Mike B (Son of Resident) published on 23 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was a resident in Aria from November 2021 till she passed away in April 2025. My wife and I have nothing but praise for the wonderful staff at Aria who provided a high standard of care and support to Mum and also to family.
Mum was immediately made to feel at home ,and loved laughing and
joking with the staff until advancing dementia meant that she could no longer communicate. She was given a lovely bedroom with a comfortable bed and en -suite bathroom. Mum was a notoriously fussy eater but enjoyed the food she was provided with.
There were daily activities and movies for the residents that Mum enjoyed while she had the capacity to do so.
Mum's health issues meant that a high level of care was required which was duly provided. If you are looking for a happy, safe and caring environment for your loved one then Aria would be an excellent choice.
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Review from S D (Son of Resident) published on 25 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Consistently excellent for over 3 years. Many of the staff have been in place throughout this time which is great for dad.
Home is continually improving and innovating.
I have no worries about the care provided, and appreciate the regular updates.
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Review from Laura N (Daughter of Resident) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Aria take such fantastic care of mum, my brothers and I couldn't ask for more. When we first had to look for homes for Mum, it was so emotional and we were at our wits' end - so many places felt impersonal with shared bathroom and toilet facilities. At Aria, the residents have dignity and
individuality. Mum has a lovely little room and her own private bathroom - exactly what she deserves and how it should be.
Mum has been at Aria since 2022 and during this time has been quite challenging at times but the team at Aria have always been incredible. They treat all the residents as individuals and provide an exceptional standard of support to us as the family too. I know Mum is in the best possible place, safe and well cared for which wasn't possible for us as a family to do ourselves anymore.
Thanks to the team for everything you do.
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Review from T M (Daughter of Resident) published on 23 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Before moving into Aria Care Home my mother was merely existing but now she is living life to the fullest thanks to the care & support of all the staff at Aria. There have been challenges along the way but I've always felt included in the care plan in place & have no concerns about mum's safety or welfare
which is a weight off my mind. There is a schedule of maintenence works taking place to improve areas within the home & I'd like to see some upgrades to seating etc but I can appreciate the effect that changes to familiar items may have on the wellbeing of the residents. I have every confidence in the decisions that Aria make & would recommend them for dementia care. The staff are great, menu is fab, parties/events /activities are plentiful & the care given to my mum has been awesome, thank you Aria!
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Review from A V (Daughter of Resident) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very kind and attentive. They go to great lengths to put the residents needs at the centre of their care . Attention is drawn to involving residents in activities and facilitating contact with families.
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Review from June H (Daughter of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The standard of care and kindness received by everyone including resident and family members is lovely to be part off. The home is warm and friendly. If you have any questions there is always someone around that can help . My Mother enjoys having people around and joining in all the activities that
are provided. There are special people that come and help entertain which helps with the dementia, which everyone really seem to enjoy and are able to participate in.
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Review from Angela A (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Aria since July 2017 and, although it is difficult to make the decision to place a loved one into care, moving mum into Aria was the best decision I could have made.
The staff are very patient and treat her with respect and dignity. They also regularly have a laugh and
a joke with all the residents. Visiting is very relaxed and welcome anytime.
There are lots of activities throughout the week which help keep the residents stimulated and active. A hairdresser and chiropodist also visit regularly.
I am immediately contacted of any issues or concerns with mum and, due to the staff having a very low turnover, they know her well and quickly identify any changes in behaviour which may indicate a problem.
I am very happy with the care and attention Mum receives at Aria.
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Review from S B (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so happy with the way the Aria staff look after my mother and the care and attention shown to her throughout the time it's taken to get a diagnosis. They are a very cheerful group and nothing is ever too much trouble.
Mum loves the hairdressing salon and the cinema and is now taking part in some
of the activities including taking holy communion.
I couldn't ask for a safer kinder place for mum to live
Only thing to me to make the facilities better would be a larger outside space where you could walk with the residents xx
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Review from M T (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every employee in this home works so hard to give the residents a fun, caring experience. My mum has always been treated with respect and every effort is made to ensure her dignity is maintained. Mum's room is bright and filled with light, and is always clean and tidy. The carers take great care over
Mum's personal care and her clothes.
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Review from Anne-Marie B (Daughter of Resident) published on 16 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
There are some excellent caring staff at Aria some of whom have been long standing. This includes care assistants and kitchen domestic and reception. They are excellent at communicating when required.
Fees have increased and only superficial works have been undertaken to improve the reception area
and lower stairs.
The outside areas have hardly been utilised this year partly due to the weather. The outside area could be improved.
My mother's room has a boarded over bath used for storage of pads etc. We were told that improvements would be made to provide wet rooms.
Visiting although thankfully very flexible is difficult due to lack of space. It is difficult to sit near your loved one as there is only one large communal area used.
The other issue is only 2 toilets that can be used on the ground floor for all residents. Sometimes this does mean a wait for residents who need assistance and does not aid continence.
My mother is now settled into the home and they manage her needs well.
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Review from S W (Daughter of Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have peace of mind that my Mother is being well looked after by the staff in the home. The choice of activities is varied and caters to the resident's needs. There is also a choice of meals for lunch and tea, the food is of good quality and presented well. The home is welcoming for residents and their
families.
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Review from Samantha S (Sister of Resident) published on 31 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister is very happy in your care. She has made lots of friends and enjoys the activities.
Laundy sadly still needs improving as all her white underwear is now grey!
Overall, we are very happy with things.
We feel that the comfy chairs could do with replacing as they are sat in them a long
time and they are showing their age.
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Review from Paul B (Son of Resident) published on 31 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with the care my mother is receiving at Aria by all the staff. Everyone at Aria treat my mother with the greatest respect and dignity and always with a smile on their faces.
The cleanliness of Aria is excellent, there is a constant effort made to keep all rooms and floors clean.
The
activities are the best they can be with the area provided, it is a shame we didn't have a larger, flatter area outside. Overall I'm very happy with Aria.
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Review from Jonathan G (Son of Resident) published on 16 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has excellent care at Aria Care Home from caring and respectful staff. Due to there being a very low turnover of staff, they know Mum well and are able to recognise any changes. Staff are easy to contact and responsive to requests. They also are prompt to contact me in the event of any issues or
concerns. Visiting Mum at any time is welcomed and video calls are easily arranged when I am unable to visit in person.
I am very happy with the care and attention Mum receives at Aria.
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Review from Jackie H (Daughter of Resident) published on 27 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Placing my mother in the care of Aria Care home was the best decision I made. The staff are caring and patient, and nothing is too much trouble. There are plenty of activities throughout the week to keep the residents stimulated and active. A hairdresser visits weekly. The menu is put up on the wall,
so families know what their loved ones are going to eat every day. The welcome my mother received on her arrival at the home was relaxed and friendly. A cup of tea with biscuits and cake was given to my mother on arrival in her lovely-sized and spotlessly clean room. Mum settled in so quickly and seamlessly. The staff answered all my questions and took their time to reassure me that Mum would be well looked after. I would wholeheartedly recommend this care home to anyone looking for the best care for their loved one.
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Review from Richard P (Son of Resident) published on 16 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Was a little apprehensive when my mum had to go into a care home but was amazed at how well she settled in. There are lots of activities and my mum has started to communicate more and is more mobile than she was in her own home. Staff have been amazing and it takes a lot of worry off the family knowing
she is being cared for 24 hours a day.
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Review from David V (Son of Resident) published on 16 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident since June 2022 and she has had her ups and down but she is almost 93 years young. Before entering the care home she had some health issues but the staff have cared for her with dignity. The room is spotless with all her comforting artefacts from the past all around her
and well maintained. I bring flowers twice weekly and the staff make sure their fresh water is topped up daily. This care home was recommended to us and I will recommend this home to anyone who looking for a well-kept and respectful place to look after their loved ones.
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Review from C W (Granddaughter of Resident) published on 17 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been in Aria now for a couple of years and I could not ask for better. My nan always looks clean and tidy. The staff are always welcoming and my nan is always happy. Obviously, covid has been a struggle but they have done everything they can to keep residents happy, safe and loved ones informed.
I have nothing but praise for Aria.
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Review from Andrew K (Son of Resident) published on 9 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Aria Care Home are providing an excellent service for their residents. Throughout the covid period they were available 24/7, and kept me up to date with any issue's concerning my mother. The staff are always friendly and greet you with a smile.
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Review from Julie L (Daughter of Resident) published on 8 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was reluctant to enter a care environment so admission was supported by social services. Aria Care Home was most supportive in these circumstances providing me with lots of information and support. Mum is now very happy and settled in the home and wants for nothing. She refers to it as a hotel as
her room is lovely, staff brilliant and very friendly and the food is marvellous.
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Current Review Score: 9.8 (9.752)

Overview of Review Score

The Review Score of 9.8 (9.752) out of 10 for Aria Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.752 for Aria Care Home is calculated as follows: ( (128 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 165 Ratings = 4.752
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Aria Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Ali

Ali Al-Mufti

Job Title: Managing Director Joined: 1993

Ali is the founder of Aria Care Home and has been involved in the care sector since calling out the bingo numbers at a local care home at the age of seven.


Now, 30 years later he's the proud Managing Director of a care home for people with Dementia that has achieved industry-leading pay for our team members, 100% employee retention and national recognition for its ongoing innovation.


Ali has spoken at industry events about the successes of Aria and has published columns giving his vision for the sector and how to turn it into reality.


He's twice been named to the Leaders in Care Power List and is involved in numerous committees with Local Authorities and providers.

Frequently Asked Questions about Aria Care Home

What types of Care is Aria Care Home registered for?

Older Person Care, Dementia, Mental Health Condition & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Aria Care Home have?

There are 28 Single Rooms.

What are the Facilities & Services at Aria Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Aria Care Home to the centre of Newport?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aria Care Home to verify any information. View our terms and conditions. Aria Care Home has an Enhanced Service - more info.