Aria Care Home

147 Bryn Bevan, Newport NP20 5QN
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9.8 38 Reviews
  • Aria Care Home, Newport
Your mum still lights up when she sees you walk through the door. She may not remember what she had for breakfast, but she remembers the feeling of being cherished. Aria's team understands this profound truth about dementia care.

Here's what makes Aria different: The team have been with the home for years—not weeks or months. This isn't coincidence — it's Aria's commitment to paying Wales' highest care wages, ensuring the people you entrust with your loved one's care never leave.

Your peace of mind matters. While other homes rely on rotating agency staff, residents here wake up to the same caring faces every single day. Every one of Aria's 28 rooms has its own private bathroom because dignity shouldn't be a luxury. The vintage cinema brings back memories of first dates and favourite films. The latest technology quietly keeps everyone safe while preserving the warmth of a true home.
The question that keeps families awake at night: 'Will they be happy?' Here, happiness isn't accidental — it's intentional. Aria has created a place where your loved one isn't just cared for, but genuinely known, valued, and celebrated for who they are today.

Because the right care doesn't just preserve life — it honours it.

Ready to see the difference for yourself? Every family deserves to feel confident in their choice.
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Care Provided by Aria Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: £1530 – £1530
  • RESPITE Self-Funded Residential Care: £1530 – £1530
  • RESPITE Self-Funded Residential Dementia Care: £1530 – £1530

These prices are only a guideline, please contact Aria Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Arcadia Care Homes Ltd

Person in charge

  • Fatima Jallow (Care Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (28)
  • Single Rooms with Ensuite Wet Room (6)

Parking

  • 66 space car park.

Aria Care Home Reviews (38)

9.8

Aria Care Home has a Review Score of 9.8 (9.752) out of 10, based on 14 reviews in the last 2 years.
Over all time Aria Care Home has 38 reviews.

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Total of 38, showing 21-38
Review from L K (Daughter of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has now lived at Aira for 17 months. The care she receives is second to none. The management of Airia is excellent, with senior managers constantly involved in all aspects of residents care. My Mum is treated with respect, warmth and affection. She is clean, her clothes are chosen for her with
attention to detail and are colour matched, her hair is regularly done by the hairdresser, and her nails are manicured and immaculate. These things are noticed by family members. Any health issues she has are closely monitored and acted upon, and the family informed. We are so happy with this place.
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Review from S C (Daughter of Resident) published on 24 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Aria Care Home since August 2019. It was very upsetting for all Mum's family for her to have to go into a home. We have been very grateful to the home, Mum has been very well looked after, the food and staff are excellent. I go almost every day at different times and it's always
welcoming and friendly. I would recommend this place to anyone.
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Review from S G (Daughter of Resident) published on 17 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Father has been a resident at the Aria since May 2015. All members of staff have always treated him as part of a large family. They have always made sure his well being is foremost and informed me immediately if any problems have needed to be addressed. My dad is happy and content living at this
home and I would thoroughly recommend it to anyone else.
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Review from M H (Wife of Resident) published on 17 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When the family viewed the five homes on the list we were given, this one was our choice. We did not need an appointment, welcome anytime, just respect mealtimes. The family call Aria Care a 'home from home'. The residents are loved and respected. The owner and care manager are always on hand if needed.
So many activities, any excuse for a party. The residents are one big happy family. Everything is taken care of, new glasses and tests for everyone, Chiropody, Hairdresser, the ladies looking lovely, the gents hair cuts, dental checks. I cannot speak highly enough.
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Review from H W (Daughter of Resident) published on 5 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Going through a parent going into a home has to be one of the most roller-coaster emotions I've come to experience. But what helps is knowing and seeing the care and support the manager gives.
There has been nothing she wouldn't do to answer any worries and questions, even when she's been backed up
busy with other things.
The carers are all so loving and patient. I visit most days, all different times and the residents are always happy when I walk through the door. There are always plenty of activities for them also.
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Review from Helen C (Daughter of Resident) published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot say enough about the wonderful care at Aria Care. As a family, we feel so lucky that Mum was allocated a place here. All the staff show care and compassion and I feel that Mum is safe, cared about and everything is being done to make this awful situation as best it can be. Dementia is cruel
but Aria treats each resident according to their individual need.
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Review from Louise M (Daughter of Resident) published on 6 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was welcomed to Aria for emergency respite under unfortunate circumstances when Mum was taken ill Dec 17. I live in Canada with siblings living away also and it was a very stressful time for us all.


Dad was in Aria within 24hrs where he was safe for us to focus on mum. We were supported by a

wonderful Social Worker and Aria staff who helped us transition during an incredibly difficult and emotional time, their patience and understanding helped us navigate through and Dad is now a permanent resident.


I have visited the UK twice since December and visited dad during those times and without exception, I have noticed wonderful care, compassion and also a sense of humour shown to all the residents. I receive updates in person and email, I have been taken aside by a staff member I didn't even know when she saw me upset and I have sat with the residents and enjoyed High Tea on fine china.


Thank you, everyone, at Aria, it gives me comfort knowing you're looking after him for us.

Reply from Keyly Scott, Care Manager at Aria Care Home

Hi Louise, after such difficult circumstances we're thrilled to see that not only has Dad settled so well with us, but also you as a family are all feeling good again. We're delighted to be able to be there in any way we can for Dad and all of you - and we look forward to seeing you again on your next trip!

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Review from Hayley S (Daughter of Resident) published on 11 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving into the home in May 2017, my mother has blossomed. The staff are caring and attentive and treat all residents as individuals. They give consideration to my mother's likes/dislikes. There is plenty of entertainment and activities to stimulate my mother. Staff are approachable.
Reply from Keyly Scott, Care Manager at Aria Care Home

Hi Hayley,
Thank you kindly for your words. As the best person to know, it's wonderful to hear you've personally seen your Mum blossom at Aria and we hope she continue to do so in the many years to come.

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Review from Judith G (Daughter of Resident) published on 13 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in Aria for the last 2 years and has been extremely well cared for. He always looks clean and tidy. His clothes are well cared for, as is the home itself. The home tries many activities to keep all residents occupied and put on numerous shows throughout the year and relatives are encouraged
to share in the enjoyment.
Reply from Keyly Scott, Care Manager at Aria Care Home

Hi Judith,
Thank you very much for your kind review! It's important to us that as a relative you feel engaged and involved with home. We're very proud to hear that not only are you happy with the care your Dad receives with us, but that you feel part of the Home as well.

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Review from David T (Son of Resident) published on 28 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A friendly, clean, light, bright environment with what would appear a high staff to resident ratio. Staff always seem to be attentive friendly and caring, in surroundings that (possibly due to it's former use as a hotel) feel far from institutionalised and promote a sense of busy involvement and banter
between staff, residents and their families when visiting. Rooms and facilities are always clean and tidy, security would seem to be good and communication between staff and family members regarding issues of health and welfare of residents is again, very good.
Reply from Keyly Scott, Care Manager at Aria Care Home

Hi David,


Thank you very much for your detailed review of Aria. We really appreciate you giving such an insight into the home for people to read, and we're very happy that you're a fan of the relationship between our team and residents in the home! Thank you kindly again.

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Review from Darran W (Son of Resident) published on 22 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I never thought I could be happy with my mother in a care home, however, I am more than happy to be proved wrong.
My mother is extremely happy and settled and I am over the moon for her.
The staff are superb, informative and very caring.
I can rest easy knowing that my mother is very well looked
after in Aria Care Home Newport.
I'd like to say a massive thank you to the staff and management.
Reply from Kelly Scott, Care Manager at Aria Care Home

Hi Darran, we're all very grateful for your kind review of Aria. We never underestimate how important it is for every member of a family to be happy when a loved one moves to a care home, and knowing that you are now equally as happy as your mother has become living with us is the greatest compliment we could receive. Thank you again.

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Review from Amanda (Daughter of Resident) published on 21 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Aria has been amazing, my mam was not a willing participant in moving to her new home but it was no longer safe for her to be living alone.
All staff at Aria have gone above and beyond to settle mam into her new life.
They have been patient and gentle with her, getting to know her and her likes and
dislikes. There’s always something for the residents to do, whether it be singing and dancing to chair-based exercises, or planting things in the garden and watching them grow residents have a range of activities they can become involved in.
The home is always clean and tidy with the family of residents always made to feel welcome when visiting loved ones.
Reply from Kelly Scott, Care Manager at Aria Care Home

Thank you for your kind words. We love having your mam here and we're all truly delighted to know that we've made this chapter of your lives a little easier as a family - and will long continue to do so!

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Review from K C (Daughter of Resident) published on 27 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my father has been a resident he has had excellent care and he is treated with respect at all times. The staff are very friendly and extremely helpful at all times.
I would not hesitate in recommending Aria Care Home.
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Review from Sandra H (Daughter of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been resident at Aria Care Home for 5 months and I could not wish for better care than she receives. It can be very difficult to get mum to take medication or co-operate with her personal needs being attended to, however, the patience and care displayed by the carers at Aria Care Home never
wavers. Mum has a very poor appetite and every effort is made to encourage her to eat even going as far as making her sandwiches and yoghurt drinks to encourage her to take some nourishment. Visitors are always made to feel welcome and unannounced visiting is fine, this is a good indicator of an open and honest culture. The other residents seem comfortable and happy and I believe the staff really care about their wellbeing, taking time to find out about their "previous lives" and to chat with residents and their families. This enables staff to recognise residents as individuals and interact with them appropriately. No one is forced to take part in activities and the wishes of residents who want "quiet time" are respected. I have no reservations whatsoever in recommending Aria Care Home as a safe, caring environment for anyone needing 24/7 dementia care.
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Review from J N (Niece of Resident) published on 3 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Food excellent, staff very friendly, very welcoming and very clean in all areas.
I do feel a few activities could be offered, such as singers etc... At the weekend.
Good hairdresser on site with a nice garden.
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Review from P H (Daughter of Resident) published on 3 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident since August 2016. She was transferred to Aria when her present care home could not meet her needs. We worried about how she would adjust to the change but the staff really went the extra mile to help her settle into her new surroundings. She feels safe here and although
she did not want to end her days at a home - she is 97 - the was no better option than Aria.
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Review from Carole L (Daughter of Resident) published on 3 April 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Placing a loved one in a home is a difficult process for all involved but Aria was the answer to our prayers. With the dedicated care and kindness my mother has received, she is very happily settled and I cannot praise all the staff enough knowing Mum is in such good hands. The home is spotlessly
clean, maintained to a high standard, bedrooms are fantastic and there is always a lovely atmosphere in the day area. Relatives are always made very welcome by all the friendly staff, nothing is too much trouble for them and it is always a pleasure to visit. They really go that extra mile on special occasions like Christmas, Halloween and Easter with decorations, activities and parties enjoyed by all. It was lovely to see photos displayed this week of them all making Easter bonnets and the Easter Bunny had been too! Everyday residents are treated with kindness and compassion and communication with family is excellent.
Overall this is an outstanding Care Home which I would highly recommend.
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Review from C W (Granddaughter of Resident) published on 16 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is very well presented, clean and tidy. Always welcomed with a friendly face and the staff are always very helpful and nice. All the residents appear to be comfortable and happy my granddad is always well presented and clean shaven which is lovely as that is how he was when living back home.
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Current Review Score: 9.8 (9.752)

Overview of Review Score

The Review Score of 9.8 (9.752) out of 10 for Aria Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.752 for Aria Care Home is calculated as follows: ( (128 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 165 Ratings = 4.752
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Aria Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Ali

Ali Al-Mufti

Job Title: Managing Director Joined: 1993

Ali is the founder of Aria Care Home and has been involved in the care sector since calling out the bingo numbers at a local care home at the age of seven.


Now, 30 years later he's the proud Managing Director of a care home for people with Dementia that has achieved industry-leading pay for our team members, 100% employee retention and national recognition for its ongoing innovation.


Ali has spoken at industry events about the successes of Aria and has published columns giving his vision for the sector and how to turn it into reality.


He's twice been named to the Leaders in Care Power List and is involved in numerous committees with Local Authorities and providers.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aria Care Home to verify any information. View our terms and conditions. Aria Care Home has an Enhanced Service - more info.