Aria Care Home

Mum was reluctant to enter a care environment so admission was supported by social services. Aria Care Home was most supportive in these circumstances providing me with lots of information and support. Mum is now very happy and settled in the home and wants for nothing. She refers to it as a hotel as her room is lovely, staff brilliant and very friendly and the food is marvellous.

My mum has now lived at Aira for 17 months. The care she receives is second to none. The management of Airia is excellent, with senior managers constantly involved in all aspects of residents care. My Mum is treated with respect, warmth and affection. She is clean, her clothes are chosen for her with attention to detail and are colour matched, her hair is regularly done by the hairdresser, and her nails are manicured and immaculate. These things are noticed by family members. Any health issues she has are closely monitored and acted upon, and the family informed. We are so happy with this place.

My mother has been at Aria Care Home since August 2019. It was very upsetting for all Mum's family for her to have to go into a home. We have been very grateful to the home, Mum has been very well looked after, the food and staff are excellent. I go almost every day at different times and it's always welcoming and friendly. I would recommend this place to anyone.

My Father has been a resident at the Aria since May 2015. All members of staff have always treated him as part of a large family. They have always made sure his well being is foremost and informed me immediately if any problems have needed to be addressed. My dad is happy and content living at this home and I would thoroughly recommend it to anyone else.

When the family viewed the five homes on the list we were given, this one was our choice. We did not need an appointment, welcome anytime, just respect mealtimes. The family call Aria Care a 'home from home'. The residents are loved and respected. The owner and care manager are always on hand if needed. So many activities, any excuse for a party. The residents are one big happy family. Everything is taken care of, new glasses and tests for everyone, Chiropody, Hairdresser, the ladies looking lovely, the gents hair cuts, dental checks. I cannot speak highly enough.

The carers are all so loving and patient. I visit most days, all different times and the residents are always happy when I walk through the door. There are always plenty of activities for them also.

I cannot say enough about the wonderful care at Aria Care. As a family, we feel so lucky that Mum was allocated a place here. All the staff show care and compassion and I feel that Mum is safe, cared about and everything is being done to make this awful situation as best it can be. Dementia is cruel but Aria treats each resident according to their individual need.

Dad was welcomed to Aria for emergency respite under unfortunate circumstances when Mum was taken ill Dec 17. I live in Canada with siblings living away also and it was a very stressful time for us all.

Dad was in Aria within 24hrs where he was safe for us to focus on mum. We were supported by a wonderful Social Worker and Aria staff who helped us transition during an incredibly difficult and emotional time, their patience and understanding helped us navigate through and Dad is now a permanent resident.

I have visited the UK twice since December and visited dad during those times and without exception, I have noticed wonderful care, compassion and also a sense of humour shown to all the residents. I receive updates in person and email, I have been taken aside by a staff member I didn't even know when she saw me upset and I have sat with the residents and enjoyed High Tea on fine china.

Thank you, everyone, at Aria, it gives me comfort knowing you're looking after him for us.

Since moving into the home in May 2017, my mother has blossomed. The staff are caring and attentive and treat all residents as individuals. They give consideration to my mother's likes/dislikes. There is plenty of entertainment and activities to stimulate my mother. Staff are approachable.

My dad has been in Aria for the last 2 years and has been extremely well cared for. He always looks clean and tidy. His clothes are well cared for, as is the home itself. The home tries many activities to keep all residents occupied and put on numerous shows throughout the year and relatives are encouraged to share in the enjoyment.

A friendly, clean, light, bright environment with what would appear a high staff to resident ratio. Staff always seem to be attentive friendly and caring, in surroundings that (possibly due to it's former use as a hotel) feel far from institutionalised and promote a sense of busy involvement and banter between staff, residents and their families when visiting. Rooms and facilities are always clean and tidy, security would seem to be good and communication between staff and family members regarding issues of health and welfare of residents is again, very good.

I'd like to say a massive thank you to the staff and management.

The home is always clean and tidy with the family of residents always made to feel welcome when visiting loved ones.

I would not hesitate in recommending Aria Care Home.

My mum has been resident at Aria Care Home for 5 months and I could not wish for better care than she receives. It can be very difficult to get mum to take medication or co-operate with her personal needs being attended to, however, the patience and care displayed by the carers at Aria Care Home never wavers. Mum has a very poor appetite and every effort is made to encourage her to eat even going as far as making her sandwiches and yoghurt drinks to encourage her to take some nourishment. Visitors are always made to feel welcome and unannounced visiting is fine, this is a good indicator of an open and honest culture. The other residents seem comfortable and happy and I believe the staff really care about their wellbeing, taking time to find out about their "previous lives" and to chat with residents and their families. This enables staff to recognise residents as individuals and interact with them appropriately. No one is forced to take part in activities and the wishes of residents who want "quiet time" are respected. I have no reservations whatsoever in recommending Aria Care Home as a safe, caring environment for anyone needing 24/7 dementia care.

Good hairdresser on site with a nice garden.

My mother has been a resident since August 2016. She was transferred to Aria when her present care home could not meet her needs. We worried about how she would adjust to the change but the staff really went the extra mile to help her settle into her new surroundings. She feels safe here and although she did not want to end her days at a home - she is 97 - the was no better option than Aria.

Overall this is an outstanding Care Home which I would highly recommend.

The home is very well presented, clean and tidy. Always welcomed with a friendly face and the staff are always very helpful and nice. All the residents appear to be comfortable and happy my granddad is always well presented and clean shaven which is lovely as that is how he was when living back home.