You cannott fault the kindness, caring & pleasantness of all of the staff. If my wife (heaven forbid) passess away before me. I only want to come to Britten Court nowhere else.
The overall care package my father recieved during his stay I would class as good to excellent this inclueded the care and dignity shown to him towards end of life. I would like to thank every single staff member for thier devotion and duty of care Dad recieved in his final years.
We moved mum from another home. Immediatly she was shown so much care. The staff made me feel very welcome and showed I could be as involved as I would like. On visiting all staff could update me on mum's day. They are very patient with mum. Her food intake has increased and the biggest thing is mum being hoisted into a chair and Ive been able to take her into the garden (she hadn't been out of bed for over a year) The managment are fully involved and nothing is too much trouble.
Warm, friendly, professional, clean & tidy.
What an amazing place. Wonderful staff, very welcoming and can't do enough for you. Spotlessly clean and has a lovely atmosphere. What they do for entertainment for the elderly is just amazing. They recognise every occasion and include everyone in that. My father-in-law is so happy there, he says its like staying in a luxury hotel. Excellent! Can't praise it enough
Excellent care and support
Overall very pleased with care received but care is sometimes patchy - due to being short staff I suspect. Would prefer Mum to be out of bed more - recently was not helped to a chair for six consecutive days. Although not able to take part in many activities she likes to watch others and see outside. Sometimes feel she is forgotten about because she is not demanding but happy and compliant.
I would like to say, a big thank you, to all. the staff and management in Britten Court, my father had the best care possible. AND I was always mad welcome, Britten Court care home, is a credit to you all, From the bottom of heart, I can't say enough about how good, you all are. my family and I will never forget your kindness. I will recommend Britten Court care, to the people I meet.
Had a few issues settleing in. As we should as not a one thing suits all home. Everything sorted out, promptly, proffessionally and with dignity. Very very happy with my mums care.
Britten Court is the most wonderful care home my mum could possibly be in. I cannot fault it.
I thought the care for my mum was really good, the staff were friendly and caring and supportive.
I have met real people with love in their hearts and will never forget the help given at a terrible time. Thank you.
Today I have visited my mum in Britten Court Care Home and as always the care and attention was top-notch. My mum never wanted to be in a care home. But this place has changed her view and although not initially what she wanted, Mum enjoys the staff's help and attention to detail that they provide. Almost better than a 5* hotel. I thoroughly recommend Britten Court.
I have left three categories blank for the following reasons. Food and drink - my mother-in-law refused food. Activities - my mother-in-law was confined to bed. Value for money - the placement was funded by the NHS.
Very friendly, helpful staff. Great care. Lovely care home.
I cannot praise this nursing home highly enough. It is a wonderful establishment that clearly cares for its residents and will do everything in their power to make them happy, safe and cared for. In the space of a week, my mother-in-law is a different person! She is stimulated, valued and as a family, we know she is in the best place. Thank you from the bottom of our hearts.
I would rate your care and attention to client care and happiness excellent. Nothing is too much trouble, which is reassuring in my brother's needs being met.
Since my mother-in-law's arrival earlier in 2023, Britten Court immediately became her "home from home"! The care of all the staff has been exemplary, professional, attentive, sympathetic, affectionate and friendly. As a family, we couldn't be happier to see how she has settled and embraced Britten Court as her new home and an extension of her family. The residents are engaged in activities without being demeaning and patronising but rather encouraging individual interests and pursuits. There is always something "going on"/being organised and all the staff go "above and beyond"! We don't live locally all the time, and so her home at Britten Court gives us complete peace of mind knowing she's so happy! In summary, one word, "excellent"!
The staff and facilities are first class and are looking after my sister well. Even when we have challenging days with her, the carers keep her calm.
I came to visit my sister - I normally visit weekly. This visit was normal. Staff are very friendly. My sister's room was immaculately clean, as always. She was cheerful and appeared to have a very good relationship with her carers. Overall, I have peace of mind to know she is being looked after in such a wonderful place.
You cannott fault the kindness, caring & pleasantness of all of the staff. If my wife (heaven forbid) passess away before me. I only want to come to Britten Court nowhere else.
The overall care package my father recieved during his stay I would class as good to excellent this inclueded the care and dignity shown to him towards end of life. I would like to thank every single staff member for thier devotion and duty of care Dad recieved in his final years.
We moved mum from another home. Immediatly she was shown so much care. The staff made me feel very welcome and showed I could be as involved as I would like. On visiting all staff could update me on mum's day. They are very patient with mum. Her food intake has increased and the biggest thing is mum being hoisted into a chair and Ive been able to take her into the garden (she hadn't been out of bed for over a year) The managment are fully involved and nothing is too much trouble.
Warm, friendly, professional, clean & tidy.
What an amazing place. Wonderful staff, very welcoming and can't do enough for you. Spotlessly clean and has a lovely atmosphere. What they do for entertainment for the elderly is just amazing. They recognise every occasion and include everyone in that. My father-in-law is so happy there, he says its like staying in a luxury hotel. Excellent! Can't praise it enough
Excellent care and support
Overall very pleased with care received but care is sometimes patchy - due to being short staff I suspect. Would prefer Mum to be out of bed more - recently was not helped to a chair for six consecutive days. Although not able to take part in many activities she likes to watch others and see outside. Sometimes feel she is forgotten about because she is not demanding but happy and compliant.
I would like to say, a big thank you, to all. the staff and management in Britten Court, my father had the best care possible. AND I was always mad welcome, Britten Court care home, is a credit to you all, From the bottom of heart, I can't say enough about how good, you all are. my family and I will never forget your kindness. I will recommend Britten Court care, to the people I meet.
Had a few issues settleing in. As we should as not a one thing suits all home. Everything sorted out, promptly, proffessionally and with dignity. Very very happy with my mums care.
Britten Court is the most wonderful care home my mum could possibly be in. I cannot fault it.
I thought the care for my mum was really good, the staff were friendly and caring and supportive.
I have met real people with love in their hearts and will never forget the help given at a terrible time. Thank you.
Today I have visited my mum in Britten Court Care Home and as always the care and attention was top-notch. My mum never wanted to be in a care home. But this place has changed her view and although not initially what she wanted, Mum enjoys the staff's help and attention to detail that they provide. Almost better than a 5* hotel. I thoroughly recommend Britten Court.
I have left three categories blank for the following reasons. Food and drink - my mother-in-law refused food. Activities - my mother-in-law was confined to bed. Value for money - the placement was funded by the NHS.
Very friendly, helpful staff. Great care. Lovely care home.
I cannot praise this nursing home highly enough. It is a wonderful establishment that clearly cares for its residents and will do everything in their power to make them happy, safe and cared for. In the space of a week, my mother-in-law is a different person! She is stimulated, valued and as a family, we know she is in the best place. Thank you from the bottom of our hearts.
I would rate your care and attention to client care and happiness excellent. Nothing is too much trouble, which is reassuring in my brother's needs being met.
Since my mother-in-law's arrival earlier in 2023, Britten Court immediately became her "home from home"! The care of all the staff has been exemplary, professional, attentive, sympathetic, affectionate and friendly. As a family, we couldn't be happier to see how she has settled and embraced Britten Court as her new home and an extension of her family. The residents are engaged in activities without being demeaning and patronising but rather encouraging individual interests and pursuits. There is always something "going on"/being organised and all the staff go "above and beyond"! We don't live locally all the time, and so her home at Britten Court gives us complete peace of mind knowing she's so happy! In summary, one word, "excellent"!
The staff and facilities are first class and are looking after my sister well. Even when we have challenging days with her, the carers keep her calm.
I came to visit my sister - I normally visit weekly. This visit was normal. Staff are very friendly. My sister's room was immaculately clean, as always. She was cheerful and appeared to have a very good relationship with her carers. Overall, I have peace of mind to know she is being looked after in such a wonderful place.