Great North Way, Nether Poppleton, York, YO26 6RB
View Full Details of Ebor CourtWhen I first enquired about respite care for my brother-in-law so my sister could have a break, staff were so kind, compassionate, understanding, informative and helpful. Whilst my brother-in-law was a resident he was well-cared for. Every member of staff knew him and his name and were very respectful and made sure he was well cared for. He was always well presented and staff were aware when he wasn't eating much and made sure he had something he fancied. The maintenance man helped with his tv and the gardener did a good job of keeping the grounds beautiful.
My first experience of residential care and I can say in all honesty I am not disappointed. The staff are wonderful and fully invested in the residents. The residents are always happy and the atmosphere is joyful. There have been some great entertainment and trips recently which can be attended by family, indeed it is welcomed. My relative loves the entertainment/activities coordinator - who has made a real difference.
The atmosphere in the care home is always upbeat and positive. Activities are a huge part of the residents day to day conversation. It is marvellous to hear our relative say how much they enjoy being here, it's a great testament. Long may it continue.
My respite stay at Ebor Court was delightful. The staff and management were extremely helpful and caring. I was made to feel welcome and at home from the moment I stepped in. My wife and pet dog were always greeted warmly when they came to visit. The whole experience was excellent.
Such a friendly care home. The carers make such a huge difference and the entertainment is fantastic. It's lovely to know Dad is making quality memories.
Cannot thank all the staff at Ebor enough for all they do for Dad and us. We were unsure we were doing the right thing but we were made so welcome from our first visit. Thank you will never be enough for everything you all do. Dad is happy and we are very happy with everything Ebor offers and the staff are true heroes. Always go above and beyond.
Really friendly staff, nothing is too much trouble, it's like being on a cruise ship.
I cannot praise the staff and manager at Ebor Court enough. They are so kind and helpful. My mum is treated with dignity and kindness. Everyone is so friendly. As well as helping the resident, they also help the family with settling in a relative. The activities offered are amazing. Could not have chosen a better care home for Mum.
Ebor Court has a very homely feel. The areas are all well-decorated and maintained. What really makes Ebor different is the staff. They all really go out of their way to make each resident feel at home, with personal care tailored to each individual's needs. There is always something going on for he residents: days out, events, parties, games, baking, arts + crafts. The food is also fantastic, plenty of choice and all made fresh.
From the first show round our experience has been excellent. My dad was extremely distressed when he first came in. The staff dealt with him with care and respect and supported us as a family. Since then he has settled, and we are so happy with his care. A very difficult time has been made easier with the support and compassion of the home.
Excellent care, well looked after. Facilities very good.
Mum has been resident for a year now. We lost my father last year. Mum has had so many distressing times over the year. She's lost everything. Every single member of staff has been there for her. They have become her extended family. They have held her hand, listened, comforted, laughed and cried with her. I could not have wished for a more compassionate and caring group of people. Thank you for for putting an arm around us and being there.
Since my mom arrived, she has never asked to come home. She settled really well, staff are caring and helpful. Nothing is too much trouble. All in all we are very happy with the care she is receiving!!
Mum moved to Ebor Court a couple of weeks ago and settled in really well. Can't fault the care home!
My mum has been a resident for almost 3 years. This was the 2nd home we viewed and thought it was wonderful. It still is! The staff are very competent and friendly and so very caring. My mum is very happy and content. There is a great selection of entertainment on offer every day so life is never boring. There's a well-stocked bar - Mum loves a G+T! All in all I couldn't recommend it highly enough. Well done all.
A very good experience when visiting regularly.
My mother needed urgent care following my father's death. She had to leave her home of 60+ years and move many miles. It was very difficult for her and also for me as her carer. The home manager, front of house manager and the admission coordinator were brilliant in facilitating the arrangements. My mother was immediately impressed by the food, the friendly staff and the cleanliness. She is treated with dignity, care and compassion, as I am as her carer. She is now visibly brighter and fitter. She has rapidly become part of the community at the home. She has also just decided to extend her stay.
Putting my mum into a care home was something I never wanted or expected to have to do, but after she became unsafe at home due to dementia, it was necessary for her safety and my peace of mind. I looked around 3 homes and Ebor Court stood out. The staff seemed so caring. The food amazing and the activities well planned with so much enthusiasm. I haven't heard mum, sing in years but now she spends a lots of time singing, mainly one famous persons songs! Staff have also been very supporting and patient with me which has helped me quell my concerns and worries. I would highly recommend Ebor Court to anyone looking into moving a loved one into care.
I am a weekly visitor to Ebor Court. I always receive a warm, professional welcome at reception. I visit residents on all floors in the social areas and am accompanied to individuals' rooms. The home is extremely clean, the residents are well looked after (with personalised rooms that are clean and appear to be well fed) with plenty of activities to engage them. The staff are kind, actively involved and professional. I would have no hesitation in recommending Ebor Court as it provides a caring and supportive environment. I can't comment on all categories below as I am only a visitor.
Excellent staff great home, people who care, plus a safe environment to be in.
When I first enquired about respite care for my brother-in-law so my sister could have a break, staff were so kind, compassionate, understanding, informative and helpful. Whilst my brother-in-law was a resident he was well-cared for. Every member of staff knew him and his name and were very respectful and made sure he was well cared for. He was always well presented and staff were aware when he wasn't eating much and made sure he had something he fancied. The maintenance man helped with his tv and the gardener did a good job of keeping the grounds beautiful.
My first experience of residential care and I can say in all honesty I am not disappointed. The staff are wonderful and fully invested in the residents. The residents are always happy and the atmosphere is joyful. There have been some great entertainment and trips recently which can be attended by family, indeed it is welcomed. My relative loves the entertainment/activities coordinator - who has made a real difference.
The atmosphere in the care home is always upbeat and positive. Activities are a huge part of the residents day to day conversation. It is marvellous to hear our relative say how much they enjoy being here, it's a great testament. Long may it continue.
My respite stay at Ebor Court was delightful. The staff and management were extremely helpful and caring. I was made to feel welcome and at home from the moment I stepped in. My wife and pet dog were always greeted warmly when they came to visit. The whole experience was excellent.
Such a friendly care home. The carers make such a huge difference and the entertainment is fantastic. It's lovely to know Dad is making quality memories.
Cannot thank all the staff at Ebor enough for all they do for Dad and us. We were unsure we were doing the right thing but we were made so welcome from our first visit. Thank you will never be enough for everything you all do. Dad is happy and we are very happy with everything Ebor offers and the staff are true heroes. Always go above and beyond.
Really friendly staff, nothing is too much trouble, it's like being on a cruise ship.
I cannot praise the staff and manager at Ebor Court enough. They are so kind and helpful. My mum is treated with dignity and kindness. Everyone is so friendly. As well as helping the resident, they also help the family with settling in a relative. The activities offered are amazing. Could not have chosen a better care home for Mum.
Ebor Court has a very homely feel. The areas are all well-decorated and maintained. What really makes Ebor different is the staff. They all really go out of their way to make each resident feel at home, with personal care tailored to each individual's needs. There is always something going on for he residents: days out, events, parties, games, baking, arts + crafts. The food is also fantastic, plenty of choice and all made fresh.
From the first show round our experience has been excellent. My dad was extremely distressed when he first came in. The staff dealt with him with care and respect and supported us as a family. Since then he has settled, and we are so happy with his care. A very difficult time has been made easier with the support and compassion of the home.
Excellent care, well looked after. Facilities very good.
Mum has been resident for a year now. We lost my father last year. Mum has had so many distressing times over the year. She's lost everything. Every single member of staff has been there for her. They have become her extended family. They have held her hand, listened, comforted, laughed and cried with her. I could not have wished for a more compassionate and caring group of people. Thank you for for putting an arm around us and being there.
Since my mom arrived, she has never asked to come home. She settled really well, staff are caring and helpful. Nothing is too much trouble. All in all we are very happy with the care she is receiving!!
Mum moved to Ebor Court a couple of weeks ago and settled in really well. Can't fault the care home!
My mum has been a resident for almost 3 years. This was the 2nd home we viewed and thought it was wonderful. It still is! The staff are very competent and friendly and so very caring. My mum is very happy and content. There is a great selection of entertainment on offer every day so life is never boring. There's a well-stocked bar - Mum loves a G+T! All in all I couldn't recommend it highly enough. Well done all.
A very good experience when visiting regularly.
My mother needed urgent care following my father's death. She had to leave her home of 60+ years and move many miles. It was very difficult for her and also for me as her carer. The home manager, front of house manager and the admission coordinator were brilliant in facilitating the arrangements. My mother was immediately impressed by the food, the friendly staff and the cleanliness. She is treated with dignity, care and compassion, as I am as her carer. She is now visibly brighter and fitter. She has rapidly become part of the community at the home. She has also just decided to extend her stay.
Putting my mum into a care home was something I never wanted or expected to have to do, but after she became unsafe at home due to dementia, it was necessary for her safety and my peace of mind. I looked around 3 homes and Ebor Court stood out. The staff seemed so caring. The food amazing and the activities well planned with so much enthusiasm. I haven't heard mum, sing in years but now she spends a lots of time singing, mainly one famous persons songs! Staff have also been very supporting and patient with me which has helped me quell my concerns and worries. I would highly recommend Ebor Court to anyone looking into moving a loved one into care.
I am a weekly visitor to Ebor Court. I always receive a warm, professional welcome at reception. I visit residents on all floors in the social areas and am accompanied to individuals' rooms. The home is extremely clean, the residents are well looked after (with personalised rooms that are clean and appear to be well fed) with plenty of activities to engage them. The staff are kind, actively involved and professional. I would have no hesitation in recommending Ebor Court as it provides a caring and supportive environment. I can't comment on all categories below as I am only a visitor.
Excellent staff great home, people who care, plus a safe environment to be in.