Ebor Court

Great North Way, Nether Poppleton, York YO26 6RB
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9.9 135 Reviews
  • Ebor Court, York
Ebor Court care home in York is a friendly, supportive home.

Highly qualified, caring and compassionate staff are committed to delivering excellent care.

There are lots of interesting activities such as regular trips to places of interest, and time in the hair and beauty salon.

Residents have an annual eye test and dental check-up.

Residents can enjoy a cinema room with a popcorn machine.
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Care Provided by Ebor Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1784
  • Self-Funded Residential Dementia Care: from £1901
  • RESPITE Self-Funded Residential Care: from £1784
  • RESPITE Self-Funded Residential Dementia Care: from £1901

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

The price(s) shown are provided by the care home. Contact Ebor Court for full pricing details and T&Cs.

Contact Ebor Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ebor Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Yvonne Penrose (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Ebor Court pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Ebor Court has plenty of onsite parking for visitors.

Ebor Court Reviews (135)

9.9

Ebor Court has a Review Score of 9.9 (9.857) out of 10, based on 38 reviews in the last 2 years.
Over all time Ebor Court has 135 reviews.

Overall Experience
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Reviewer Connection to Ebor Court
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Total of 135, showing 1-20
Review from G T (Resident) published on 14 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been here now 6 months and am settled. I love the food and find the staff to be very kind and helpful. I do wish that they would get me up earlier on a morning, 10 am is a bit late.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtThank you for taking the time to leave a review. We are delighted to hear that you are happy and settling in well at Ebor Court. It was lovely to have the opportunity to chat with you regarding the morning wake up call, and we're pleased to confirm that your concerns have now been resolved.
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Review from E A (Resident) assisted by family/friend published on 10 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am well cared for and looked after by all the caring and kind staff.
My room is lovely and I have been welcome by everyone ever since I have been here. I enjoy the activities on offer that I can take part in.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtThank you for your lovely comments. Were so pleased to hear that you feel well cared for and welcomed by the team. Its wonderful to know you enjoy your room and the range of activities available. Your kind feedback means a lot to us and will be shared with the staff.
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Review from J T (Resident) published on 10 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love living in Ebor Court - it gets better and better. (I've lived here 7 years). I find all members of staff so kind and helpful.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtThank you for sharing such lovely feedback. Were so pleased to hear how much you enjoy living at Ebor Court and that your experience continues to get better over time. Your kind words about the staff mean a great deal to the team.
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Review from P B (Resident) published on 10 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent home. Very clean and always tidy. Great help from staff when needed.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtThank you for your kind feedback. Were delighted to hear that you found the home clean, tidy, and well supported by our staff. Your comments are very much appreciated and will be shared with the team.
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Review from Helen W (Daughter of Resident) published on 10 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has settled very well. The staff are all very kind and have got to know mum and her interests. It always feels very welcoming when we visit. It could not have worked better. I would recommend.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtDear Helen,
Thank you so much for your lovely review of our home. Your kind words mean a great deal to our team of dedicated colleagues, who continuously strive to provide the highest quality care for our residents.
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Review from Louise B (Granddaughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ebor Court care home is a lovely, welcoming and friendly place which has changed my perception on care homes in general, for the better.


Thank you to the staff there for caring for my Granny in her final days. Sadly she didn't get to have much time at Ebor, but for the short time she was there she

was kept comfortable and clean and received excellent levels of care. As a family we couldn't have hoped for a better place for granny to spend her last few days.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtDear Louise,
Wed like to take a moment to thank you for leaving such a lovely review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to our residents. It was a pleasure and an honour to care for your Granny please do let us know if we can offer any further support to you and your family.
Thank you, once again, for your kind words.
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Review from A J (Daughter of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were impressed by Ebor Court from our first visit. The atmosphere was friendly, the residents seemed very contented and the whole place was clean and bright.
Once mum moved in everyone knew our names and who we had come to see. She was treated with wonderful kindness and respect. She absolutely
loved the food. Every member of staff is above and beyond and so very caring.
Nothing was ever too much trouble. I'm so pleased we chose Ebor Court for our mum. It came as a recommendation from someone who was already there. And I wouldn't hesitate to recommend to other people. Actually I'm already doing that!
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtWe'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review from B W (Daughter of Resident) published on 19 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely first class service from start to finish. All the staff were friendly and the residents seemed very happy. Nothing was too much trouble.
I felt like mum was really important and genuinely cared about. The place was clean and bright with a really good atmosphere.
I can't speak highly enough
of the whole set up. Everyone knew who you were and who you were visiting. I was so pleased we chose Ebor court for our mum, we had had it recommended to us by several people, no one had a bad word to say .
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtWed like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!
Thank you, once again, for your kind words.
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Review from Ian N (Son of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Ebor Court following the traumatic loss of her husband. She was low and withdrawn; her motivation and mobility were particularly affected. Since arriving, she has improved no end, being more positive and willing to participate in activities and exploring new areas of interest. Her mobility
has improved too, and this has meant greater independence to her. This is down to the quality of staff, who have taken the time to listen, to get to know mum and understand what would help her lead a more fulfilled life. They are proactive in doing this, and their approachable, sincere, professional and genuinely caring attitude is a credit to the caring profession. My perception of care homes has been transformed as much as my mum's life in Ebor Court. The organisation, facilities and most importantly, staff are all working to a high standard to achieve this.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtDear Ian,
We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!
Thank you, once again, for your kind words.
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Review from D R (Daughter of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Ebor court after 3 years in another care home which I was dissatisfied with. I have been delighted with the care & support mum has received since her move & am delighted with her overall care. It saddens me to say that members of staff staff are leaving for better pay options at other
care homes. The staff & management at Ebor Court are outstanding & should be cherished.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtThank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your mother receives at Ebor Court care home and we will ensure your kind words are shared with the team.
Again, thank you for your positive comments.
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Review from Paula L (Friend of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely friendly reception from staff on arrival. Clean, bright, fresh smelling. Lots of activities on display. Can tell staff are happy and residents are well cared for. Love areas for eating, hairdresser and record player. Would love a place near me for parents if needed.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtDear Paula,
We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review from Gareth R (Son of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff great care!
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtWe would like to express our gratitude for your positive review and kind words. Your positive review means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again
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Review from Elaine C (Niece of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ebor Court really looks after it's residents. All the staff are wonderful, very caring. They all work really hard, providing lots of entertainment for the residents.
Keep up the good work!
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtWe'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review from P C (Cousin of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent friendly staff.
Very clean + tidy.
Food good from what I've seen
Residents treated with respect.
Rooms rather small.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtHello,We would like to express our gratitude for your lovely review of our home Ebor Court. Your positive review and kind words means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again
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Review from Vivienne M (Sister-in-law of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I first enquired about respite care for my brother-in-law so my sister could have a break, staff were so kind, compassionate, understanding, informative and helpful. Whilst my brother-in-law was a resident he was well-cared for. Every member of staff knew him and his name and were very respectful
and made sure he was well cared for. He was always well presented and staff were aware when he wasn't eating much and made sure he had something he fancied. The maintenance man helped with his tv and the gardener did a good job of keeping the grounds beautiful.
Reply from HC-One Limited, Administrator at Ebor CourtWe'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents. Thank you, once again, for your kind words
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Review from W W (Relative of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My first experience of residential care and I can say in all honesty I am not disappointed. The staff are wonderful and fully invested in the residents. The residents are always happy and the atmosphere is joyful. There have been some great entertainment and trips recently which can be attended by family,
indeed it is welcomed. My relative loves the entertainment/activities coordinator - who has made a real difference.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtDear W, We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review from Heather K (Relative of Resident) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The atmosphere in the care home is always upbeat and positive. Activities are a huge part of the residents day to day conversation. It is marvellous to hear our relative say how much they enjoy being here, it's a great testament. Long may it continue.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtDear Heather,We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues
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Review from William H (Respite Resident) assisted by family/friend published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My respite stay at Ebor Court was delightful. The staff and management were extremely helpful and caring. I was made to feel welcome and at home from the moment I stepped in. My wife and pet dog were always greeted warmly when they came to visit. The whole experience was excellent.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtDear William, We'd like to extend our thanks for your kind words following your short care break with us at Ebor Court care home.Positive feedback such as this is always so gratefully appreciated and will mean a lot to our kind care team. Please do let us know if we can offer any further support to you and your family.
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Review from Claire B (Daughter of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a friendly care home. The carers make such a huge difference and the entertainment is fantastic. It's lovely to know Dad is making quality memories.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtHi Claire,Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your Father receives at Ebor Court care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.
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Review from Julie C (Daughter of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot thank all the staff at Ebor enough for all they do for Dad and us. We were unsure we were doing the right thing but we were made so welcome from our first visit. Thank you will never be enough for everything you all do. Dad is happy and we are very happy with everything Ebor offers and the staff
are true heroes. Always go above and beyond.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtDear Julie, We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.
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Current Review Score: 9.9 (9.857)

Overview of Review Score

The Review Score of 9.9 (9.857) out of 10 for Ebor Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.857 for Ebor Court is calculated as follows: ( (395 Excellents x 5) + (43 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 447 Ratings = 4.857
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ebor Court is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Apr 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (3)

Yvonne

Yvonne Penrose

Job Title: Home Manager Joined: 2025

As a dedicated healthcare professional, Yvonne has gained a wealth of experience in providing care and support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.


Working at Ebor Court, Yvonne closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Yvonne remarked:
“Being able to share my passion for giving kind care with all staff within the home, ensuring the people in our care are living their best lives.”


Yvonne has also achieved much outside of work, with her proudest achievements being Raising her three sons and becoming a personal trainer, working with the elderly promoting healthy living and the benefits of regular exercise.


Outside of work, Yvonne enjoys spending time with her family, listening to music, going to the gym and socialising with friends.


If you would like to find out more about Ebor Court, Yvonne would be delighted to have an informal discussion with you to answer any questions and provide further information.

Wendy

Wendy Roberts

Job Title: Front of House Manager Joined: 2024

Wendy is the front-of-house manager at Ebor Court.

Kamil

Kamil Owsicki

Job Title: Care Manager Joined: 2023

Kamil is Care Manager at Ebor Court

Frequently Asked Questions about Ebor Court

What types of Care is Ebor Court registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ebor Court have?

There are 64 Single Rooms.

What are the Facilities & Services at Ebor Court?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ebor Court to the centre of York?

2.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ebor Court to verify any information. View our terms and conditions. Ebor Court has an Enhanced Service - more info.