Ebor Court

Great North Way, Nether Poppleton, York YO26 6RB
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9.9 135 Reviews
  • Ebor Court, York
Ebor Court care home in York is a friendly, supportive home.

Highly qualified, caring and compassionate staff are committed to delivering excellent care.

There are lots of interesting activities such as regular trips to places of interest, and time in the hair and beauty salon.

Residents have an annual eye test and dental check-up.

Residents can enjoy a cinema room with a popcorn machine.
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Care Provided by Ebor Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1784
  • Self-Funded Residential Dementia Care: from £1901
  • RESPITE Self-Funded Residential Care: from £1784
  • RESPITE Self-Funded Residential Dementia Care: from £1901

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

The price(s) shown are provided by the care home. Contact Ebor Court for full pricing details and T&Cs.

Contact Ebor Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ebor Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Yvonne Penrose (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Ebor Court pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Ebor Court has plenty of onsite parking for visitors.

Ebor Court Reviews (135)

9.9

Ebor Court has a Review Score of 9.9 (9.857) out of 10, based on 38 reviews in the last 2 years.
Over all time Ebor Court has 135 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ebor Court
  • 54
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  • 2
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Total of 135, showing 41-60
Review from D P (Son of Resident) published on 27 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has lived at Ebor Court for eighteen months now, where she continues to receive excellent care and support. It’s a joy to visit and witness her much-improved health and well-being. She really enjoys the café and other activities. The staff are first class and try very hard to make it a fulfilling
and safe place to live.
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Review from J B (Son of Resident) published on 8 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A well-run care home with great staff and good facilities.
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Review from Michael E (Son of Resident) published on 6 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nice clean and friendly atmosphere, very helpful staff. Father is happy and settled as could be hoped for. I have no issues with his care. I would not hesitate to recommend Ebor Court.
Reply from Terri Kidd, PR Executive at Ebor CourtThank you for your lovely review, it’s great to hear your father is so settled with us.
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Review from R S (Relative of Resident) published on 29 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our elderly parent moved into Ebor in May 2023 at a difficult time in our lives. Ebor offered safety, care and professionalism which provided critical support for both the parent and the rest of the family. Ebor has kept to its promises of continuing compassionate care, and we have no hesitation in
recommending the home and its staff to other potential residents.
Reply from Terri Kidd, PR Executive at Ebor CourtThank you for taking the time to write such a lovely review, we are glad to have been there to support yourself and your parent. We will always put the care of our residents at the forefront of everything we do and we are glad that this has shone through.
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Review from Alistair T (Son-in-law of Resident) published on 29 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ebor Court has provided a wonderfully caring home for my mother-in-law.
The professionalism of the team has been a real support and comfort to my wife and our family at a very difficult time.
They put lots of energy and creativity into providing a deeply caring, fun and warm environment.
They are
also very skilled in meeting the medical and mental health needs of the residents, giving access to a wide range of professionals who understand and can meet those needs.
We are delighted that we have the support of Ebor Court at this demanding time in our life.
Reply from Terri Kidd, PR Executive at Ebor CourtThank you for taking the time to write a review, we are so pleased to be there to both care for your mother-in-law and support you and your wife. We know that a loved one moving into care can be difficult, with emotional conversations and a wealth of information to wade through, and we will always try to support and guide you through it all.
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Review from Wendy M (Daughter of Resident) published on 15 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ebor Court is an amazing care home. Residents and families are given support and respect. There is always a friendly welcome.
Reply from Terri Kidd, PR Executive at Ebor CourtThank you for taking the time to send in such a lovely review.
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Review from Wendy W (Daughter of Resident) published on 15 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is always a very warm welcome for me and my family as soon as we step through the front door. We can see Mum is in a safe, clean and stimulating environment. There is an atmosphere of fun which is seen through the provision of quality, colourful and relevant displays around the home which are
updated throughout the seasons. All of the staff have been very caring towards Mum and also to our family. We can clearly see she is happy and very well looked after. There is always gentle encouragement by the staff to join in the activities and respect if she declines.
Reply from Terri Kidd, PR Executive at Ebor CourtThank you for taking the time to send a review. Our home is not only safe and caring but stimulating and entertaining for our residents. Ebor Court is our resident’s home and they will always feel included and respected and their loved ones will always be welcome.
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Review from N H (Son of Resident) published on 15 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home has very caring staff. Our family cannot fault their commitment to the residents and their families. We are kept well up to date with Mum's movements and health. Mum is so positive about her care, despite having dementia and is stimulated to be active mentally and physically.
Reply from Charlotte Jackson, Customer Care Administrator at Ebor CourtThank you for taking the time to write a review, it's lovely to hear that your mum has such a positive outlook and we are always happy to keep you in the loop.
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Review from L L (Sister of Resident) published on 15 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother came for respite care a year ago after a long stay in hospital. He was made so welcome that he wanted to stay and funded himself for a long-term stay. He has complex medical needs as well as mental needs being Bipolar of 16 years. Every aspect of this home is truly top-notch, care, food and
activities are amazing and have such an eye for detail and this reflects on all the staff.
Reply from Charlotte Jackson, Customer Care Administrator at Ebor CourtThank you for leaving such a lovely review, we are so pleased to have become a happy long-term home for your brother. Ebor Court is a wonderful community and we are happy he has fit in so well and taken advantage of our wonderful facilities.
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Review from S H (Daughter of Resident) published on 15 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father moved to Ebor Court initially on a short-term basis which we converted happily to permanent earlier in the year. We feel he is well cared for and there is a wide range of activities appropriate to his level of dementia. His room is always kept clean and tidy and the food seems very good. Communication
with family members by management and staff is very good and we are always made to feel very welcome when we visit. Would recommend it to anybody as couldn't ask for any more.
Reply from Charlotte Jackson, Customer Care Administrator at Ebor CourtThank you for taking the time to leave a review. Your father is definitely not the first person to come for a short stay but not want to leave! We are so pleased that we can reassure you that he is in the best place with the absolute best care.
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Review from Veronica R (Daughter of Resident) published on 15 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Ebor Court for just over a year. It has been such a relief for us to know she is somewhere where she is looked after so well. The staff are all so friendly and keep us updated on Mum. They are so good at entertaining the residents. Overall we are very happy she is at Ebor Court.
Reply from Charlotte Jackson, Customer Care Administrator at Ebor CourtThank you for sending a review, its lovely to hear your mum has settled so well and we are so pleased we can offer you the reassurance that she is well cared for and happy with us, long may it continue.
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Review from Joanne S (Daughter of Resident) published on 23 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is receiving the best care possible at Ebor Court Care Home. The staff are so lovely, kind and caring to all the residents there. They treat them like they would their own parents, it's so lovely to see. It's always a pleasure to visit Mum especially on a Wednesday morning when they have
the coffee morning, she loves that as it's like a slice of normality. It's well staffed, spotlessly clean and they always make us welcome. They have lots of activities and visitors to the home to keep her entertained, singers are especially liked, with the occasional trip out which is lovely. Mum loves living here and it has a great atmosphere of loving and respect. As a family we really appreciated their social media and photos of mum enjoying life there. Thank you to all the staff.
Reply from Terri Kidd, PR Executive at Ebor CourtThank you for taking the time to write such a lovely review, it sounds like your mum is having a fabulous time at Ebor Court, which is exactly what we hope for! It’s great that you can join us for the coffee mornings and that your mum is taking advantage of the activities we have on offer. We hope she continues to love it with us at Ebor Court, and if she has any suggestions for visits or activities she should let us know!
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Review from Peter B (Nephew of Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt is very happy and settled at Ebor Court, having made the decision to move from another local care home last year. Activities are excellent, and she has especially enjoyed coffee mornings and local trips out. The staff are very willing to go the extra mile to help. The food is nutritious, and
there are always good choices. My aunt is very well cared for.
Reply from Terri Kidd, PR Executive at Ebor CourtThank you for taking the time to leave a review, we are really pleased that your aunt has settled in well and is taking advantage of the activities we put on. We hope she continues to be entertained, well fed and happy!
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Review from Gavin M (Son of Resident) published on 15 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is clean and well-run.
The staff are excellent.
The care is marvellous.
Reply from Terri Kidd, PR Executive at Ebor CourtThank you for your review, we can’t really ask for more than that!
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Review from Jane H (Daughter of Resident) published on 15 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely no concerns at all about the care my mother receives. Excellent staff team, always keep me up to date with any problems.
Reply from Terri Kidd, PR Executive at Ebor CourtThank you for your review we are so pleased that you are happy with your mum’s care.
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Review from D B (Nephew of Resident) published on 15 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nice and modern. Good facilities. The food is good and good quality, but not too much. Good tea breaks. We like the hairdressing salon and the library. Trips out are appreciated - option to go, convenient for the bus route.
Nice and warm and quiet. Friendly staff.
Reply from Terri Kidd, PR Executive at Ebor CourtThank you for taking the time to write a review, it sounds like Ebor Court is ticking all the boxes and we are very glad to hear it!
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Review from Katie M (Granddaughter of Resident) published on 20 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good care home and takes very good care of my grandma.
Always a pleasure to visit with friendly and helpful staff.
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Review from Cheryl P (Wife of Resident) published on 14 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband received the best care possible at Ebor Court. The staff were kind and caring to my husband and it was obvious that they really loved their jobs. It was a pleasure to visit. It is well staffed and always spotlessly clean. Thank you.
Reply from Rebekah Steward, Customer Care Team at Ebor CourtThank you for your review of Ebor Court. We really appreciate you taking the time to share your experience. We are proud of the dedication our staff show and it's wonderful to hear how supportive they have been during your Husband's stay at Ebor Court. I will pass on your kind words to the team.
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Review from Diane C (Daughter of Resident) published on 17 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has now been at Ebor Court for 2 and a half years following the death of my dad who was her carer. I chose Ebor for its spaciousness, cleanliness, and the friendliness of the staff. Mum is very well cared for with quick access to any medical treatment she needs. There are lots of activities within
the home as well as trips out (prior to covid-19). All the staff are wonderfully caring and mum is known and loved.
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Review from Penny J (Daughter of Resident) published on 22 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We first explored Ebor Court as a care home for Mum a year ago. It was during the lockdown, so the tour was virtual, and the assessment of needs was by video. This did not in any way detail from the information gathering. Mum settled in very quickly and soon forgot she'd ever lived anywhere else. We
really appreciate the Facebook page and the photos of Mum (and others); it's clearly a well-run and happy place.
Reply from Rebecca Selkirk, PR Executive at Ebor CourtThank you for kindly taking the time to write a review and for the lovely comments. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We are sure they will find your comments very valuable.
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Current Review Score: 9.9 (9.857)

Overview of Review Score

The Review Score of 9.9 (9.857) out of 10 for Ebor Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.857 for Ebor Court is calculated as follows: ( (395 Excellents x 5) + (43 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 447 Ratings = 4.857
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ebor Court is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Apr 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (3)

Yvonne

Yvonne Penrose

Job Title: Home Manager Joined: 2025

As a dedicated healthcare professional, Yvonne has gained a wealth of experience in providing care and support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.


Working at Ebor Court, Yvonne closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Yvonne remarked:
“Being able to share my passion for giving kind care with all staff within the home, ensuring the people in our care are living their best lives.”


Yvonne has also achieved much outside of work, with her proudest achievements being Raising her three sons and becoming a personal trainer, working with the elderly promoting healthy living and the benefits of regular exercise.


Outside of work, Yvonne enjoys spending time with her family, listening to music, going to the gym and socialising with friends.


If you would like to find out more about Ebor Court, Yvonne would be delighted to have an informal discussion with you to answer any questions and provide further information.

Wendy

Wendy Roberts

Job Title: Front of House Manager Joined: 2024

Wendy is the front-of-house manager at Ebor Court.

Kamil

Kamil Owsicki

Job Title: Care Manager Joined: 2023

Kamil is Care Manager at Ebor Court

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ebor Court to verify any information. View our terms and conditions. Ebor Court has an Enhanced Service - more info.