Ebor Court

Great North Way, Nether Poppleton, York YO26 6RB
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9.9 135 Reviews
  • Ebor Court, York
Ebor Court care home in York is a friendly, supportive home.

Highly qualified, caring and compassionate staff are committed to delivering excellent care.

There are lots of interesting activities such as regular trips to places of interest, and time in the hair and beauty salon.

Residents have an annual eye test and dental check-up.

Residents can enjoy a cinema room with a popcorn machine.
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Care Provided by Ebor Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1784
  • Self-Funded Residential Dementia Care: from £1901
  • RESPITE Self-Funded Residential Care: from £1784
  • RESPITE Self-Funded Residential Dementia Care: from £1901

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

The price(s) shown are provided by the care home. Contact Ebor Court for full pricing details and T&Cs.

Contact Ebor Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ebor Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Yvonne Penrose (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Ebor Court pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Ebor Court has plenty of onsite parking for visitors.

Ebor Court Reviews (135)

9.9

Ebor Court has a Review Score of 9.9 (9.857) out of 10, based on 38 reviews in the last 2 years.
Over all time Ebor Court has 135 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ebor Court
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Total of 135, showing 61-80
Review from Elizabeth W (Daughter of Resident) published on 21 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Ebor Court in June 2020 after a fall at home. Although we were unable to go in the home, the staff made a very difficult time go as smoothly as possible. They enabled us to see Mums room and arrange the furniture via Zoom. They spoke to us at length about Mum and her interests, family,
likes and dislikes to ease her transition. They listen to our concerns, communicate well with us and continue to provide a safe, happy place for our Mum. If Mum can't be at home, then I can't think of anywhere else I would rather she was!
Reply from Rebecca Selkirk, PR Executive at Ebor CourtThank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves on making a real difference in the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes, enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.
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Review from Emma H (Granddaughter of Resident) published on 21 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ebor Court has been friendly, welcoming and provided excellent care for my grandma during the Covid pandemic. We felt she was safe and cared for whilst we were unable to visits. The Facebook page is fantastic for catching snapshots of what your relatives have been doing!
Reply from Rebecca Selkirk, PR Executive at Ebor CourtThank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves on making a real difference in the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes, enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.
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Review from John G (Son of Resident) published on 21 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The family have found Ebor Court excellent in their care for our mother. She arrived in a difficult situation during Covid and a stay in the hospital, but the staff and care she receives in Ebor Court have helped us come to terms with the situation. It would be good to be able to visit in Mums room
when she's unwell.
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Review from Joanna A (Daughter of Resident) published on 7 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Ebor Court a month or two ago when it became clear that it would be in her best interest as she was frail after a broken hip and neglecting herself and could no longer do dimples daily tasks due to dementia. She refused care at home. She is now settled for the most part at Ebor
Court, and this is down to the brilliant, caring, sympathetic carers. Management is efficient, friendly and responsive. I have recommended Ebor Court to friends and will continue to do so. All our family are very grateful to Ebor Court.
Reply from Rebecca Selkirk, PR Executive at Ebor CourtThank you so much for your review of Ebor Court. We are so pleased to hear that your mum's move has been a positive experience for you all. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words, which I shall be sure to pass on.
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Review from V S (Daughter of Resident) published on 18 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Ebor Court for almost two years now and I have always felt confident that she is being cared for. The staff are considerate and do their best to ensure residents live a good life, with plenty of interaction and activities. Their handling of the covid pandemic has been reassuring,
putting the safety of residents first but putting systems in place for families to keep in contact with loved ones.
Reply from Rebecca Selkirk, PR Executive at Ebor CourtThank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.
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Review from T H (Daughter of Resident) published on 27 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Ebor Court for over 2 years. Staff, and management, have been consistently caring and attentive; nothing is ever too much trouble. Mum is always well cared for, encouraged to participate in activities, and listened to when she's either unwell or unhappy as a result of her dementia. Staff
have made every attempt to keep us in touch with Mum, and with any developments, during the difficult months we've had. She couldn't be in better hands!
Reply from Rebecca Selkirk, PR Executive at Ebor CourtThank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.
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Review from Sandra R (Daughter of Resident) published on 26 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ebor Court is a fantastic care home, they are all amazing staff. I couldn't wish for a better place. Even under the times they are now, everyone has kept going, keeping the residents happy and content. Hopefully one day soon we all can come back into Ebor Court. Staff always make you welcome and we
like to join in with all that is going on.
Reply from Rebecca Selkirk, PR Executive at Ebor CourtThank you so much for reviewing our home. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.
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Review from J D (Son of Resident) published on 26 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad moved into Ebor Court in Feb 20 after a spell in hospital. He was 94 and becoming frailer and less able to look after himself. The staff at Ebor Court welcomed him like an old friend, quickly settling him in. He enjoyed the seven weeks he was a resident but his illness returned and due to circumstances,
end-of-life care was administered at the home. He couldn't have been made more comfortable and the family received every support needed.
Reply from Rebecca Selkirk, PR Executive at Ebor CourtThank you so much for your kind words regarding our Ebor Court home and staff. We really appreciate you taking the time to share your experience with us at what must be a difficult time for you and your family. We would like to ensure you and your family always feel welcome to come back and join us for a cup of tea. I shall be sure to pass your comments regarding our home, care and staff on to the whole team.
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Review from K P (Niece of Resident) published on 26 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Do not visit my aunt but from the Facebook entries, all clients appear to be well entertained and cared for during lockdown. Disappointing government hasn't allowed visits. Particularly distressing when a relative does not recognise you due to dementia.
Reply from Rebecca Selkirk, PR Executive at Ebor CourtThank you so much for your kind words regarding our home and staff. Feedback is extremely important to us and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.
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Review from S C (Daughter of Resident) published on 26 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ebor Court immediately provided a welcoming and transparent attitude. I visited the care home without making an appointment and was able to have a guided tour of the entire home without having to return for an arranged viewing. This indicated that I was not seeing a "staged" version of the home. I was
impressed with the light and airy feel of the communal areas - good facilities for residents to bathe safely. There were lots of roomy and bright communal rooms for residents to use instead of being in their own rooms. The food which I tried for myself was excellent with good choices. Residents' personal rooms were not big - but adequate - my reason for making rooms 'good'.
Reply from Rebecca Selkirk, PR Executive at Ebor CourtThank you for kindly taking the time to write a review of our home and for the lovely way you have described our team. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.
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Review from J F (Son of Resident) published on 26 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident in Ebor Court since June 2019. She has been extremely well looked after, especially considering her age (now 104). When able to visit (pre covid) I was always impressed by the staff and facilities.
Reply from Rebecca Selkirk, PR Executive at Ebor CourtThank you so much for your kind words regarding our home and staff. Feedback is extremely important to us and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.
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Review from C S (Daughter of Resident) published on 26 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has now been at Ebor Court for 14 months and has thrived. She has put on weight which was needed as she wasn't eating. She loves her life at Ebor Court. The staff have been amazing during lockdown keeping residents safe and stimulated.
Reply from Rebecca Selkirk, PR Executive at Ebor CourtThank you for kindly taking the time to write a review of Ebor Court and for the comments. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We are sure they will find your comments very valuable.
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Review from Lynne I (Daughter of Resident) published on 26 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum moved into the home early July and with the current restrictions, I have not actually been in the home, hence my good comments and not excellent as not seen for myself just through the windows. But Mum seems very happy and is being cared for very well. Unfortunately, not seeing Mum is hard, but
they post pictures on Facebook all the time and she looks very happy. Lots of activities for her and beauty treatments which she will love. All in all, a very lovely care home.
Reply from Rebecca Selkirk, PR Executive at Ebor CourtThank you for your review. We pride ourselves on creating a community within our homes with an abundance of social activities, and I am so pleased to hear that this is what you have found at Ebor Court. The staff team will be delighted to hear your positive feedback which I shall be sure to pass on.
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Review from S B (Son of Resident) published on 26 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great team. Some remarkable staff, compassionate, professional and engaged with residents. You will see understanding, fairness and love when you visit. Good setting, albeit from could do with better beds, but as a home for loved ones it's fabulous.
Reply from Rebecca Selkirk, PR Executive at Ebor CourtThank you for kindly taking the time to write a review of Ebor Court and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.
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Review from S E (Daughter of Resident) published on 26 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has dementia and moving into residential care was extremely traumatic for her. Thanks to the excellent skills of the team at Ebor Court, she quickly settled and is now very happy there. I'm impressed with how quickly the care team pick up and dealt with any health issues my mum may have. Also,
I'm impressed with the great range of activities for residents - it's lovely to see her taking part in these and having such fun.
Reply from Rebecca Selkirk, PR Executive at Ebor CourtThank you so much for your review of Ebor Court. We are so pleased to hear that your mum's move has been a positive experience for you all. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words which I shall be sure to pass on.
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Review from Anne G (Resident) published on 24 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In view of the unusual circumstances we are experiencing, I feel that the whole package of my care and comfort is of good quality and much appreciated.
Reply from Rebecca Selkirk, PR Executive at Ebor CourtWe are very grateful for this review and would like to say thank you for taking the time to post this for us to see! We are very pleased that you are enjoying your time with us. It is important our residents feel relaxed and at ease. We will be sure to pass this message onto our team at Ebor Court as they will be happy to receive such lovely feedback.
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Review from June F (Resident) published on 24 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in Ebor Court for two years and since my first arrival, I found the home so welcoming. I originally came for 'respite' but after my first week here I knew I wanted to stay. I found the staff so kind, they always found the time for you, however busy they were, they came to help.
My last
two years have been so happy and I certainly would recommend it to anyone.
Reply from Rebecca Selkirk, PR Executive at Ebor CourtWe are very grateful for this review and would like to say thank you for taking the time to post this for us to see! We are very pleased that you are enjoying your time with us. It is important our residents feel relaxed and at ease. We will be sure to pass this message onto our team at Ebor Court as they will be happy to receive such lovely feedback.
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Review from G G (Daughter of Resident) published on 24 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum had been are resident of Ebor Court fo 20 months due to increased dementia problems. From the moment she arrived, she has always been treated with dignity and kindness and made very welcome. She enjoyed the activities and the company of others and I have always known she was loved and well cared
for.
The staff are amazing especially at present under such difficult circumstances with Covid. At the end of mums life, I was especially grateful for their genuine concern for mum, myself and my sister. Not just a care home but a home and family.
Reply from Rebecca Selkirk, PR Executive at Ebor CourtThank you for kindly taking the time to write a review of Ebor Court and for the lovely way you have described our home. We are so pleased to hear your mum has settled into her new home well. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. The staff team will be delighted to hear your kind words which I shall be sure to pass along.
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Review from Alison R (Daughter of Resident) published on 24 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always found all members of the team from care home manager, front of house team to all the carers, very thoughtful and considerate. Mum was always fiercely independent but now that she is frail and needs care, she has settled in and is content. This reflects how the home are caring for her and
she seems comfortable and content. Unfortunately, we can only catch up with mum via phone or skype but I'm confident that as soon as visiting is allowed again, this will be organised promptly - this means a lot as we miss our loved one.
Reply from Rebecca Selkirk, PR Executive at Ebor CourtThank you for kindly taking the time to write a review of Ebor Court and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.
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Review from Beverley W (Friend of Resident) published on 24 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with all aspects of care at Ebor Court.
Reply from Rebecca Selkirk, PR Executive at Ebor CourtThank you so much for reviewing our home. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.
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Current Review Score: 9.9 (9.857)

Overview of Review Score

The Review Score of 9.9 (9.857) out of 10 for Ebor Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.857 for Ebor Court is calculated as follows: ( (395 Excellents x 5) + (43 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 447 Ratings = 4.857
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ebor Court is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Apr 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (3)

Yvonne

Yvonne Penrose

Job Title: Home Manager Joined: 2025

As a dedicated healthcare professional, Yvonne has gained a wealth of experience in providing care and support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.


Working at Ebor Court, Yvonne closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Yvonne remarked:
“Being able to share my passion for giving kind care with all staff within the home, ensuring the people in our care are living their best lives.”


Yvonne has also achieved much outside of work, with her proudest achievements being Raising her three sons and becoming a personal trainer, working with the elderly promoting healthy living and the benefits of regular exercise.


Outside of work, Yvonne enjoys spending time with her family, listening to music, going to the gym and socialising with friends.


If you would like to find out more about Ebor Court, Yvonne would be delighted to have an informal discussion with you to answer any questions and provide further information.

Wendy

Wendy Roberts

Job Title: Front of House Manager Joined: 2024

Wendy is the front-of-house manager at Ebor Court.

Kamil

Kamil Owsicki

Job Title: Care Manager Joined: 2023

Kamil is Care Manager at Ebor Court

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