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Catherington Place, Portsmouth, PO3 6GN
View full details of Hartford CourtLatest Reviews for Hartford Court
07 November 2025
I found the home very clean and very well presented, the staff are very friendly and very helpful. The food is very good, a good variety of food offered and a well balanced menu. The service and care is excellent.
My father is very well looked after and is very happy here.
07 November 2025
I came to get my dad settled.
The teams team were very accommodating for all our needs and requests.
All the team were brilliant, from Diane at the front desk, Lindsay, Shane and the maintenance team, and most importantly the everyday team.
We were made to feel welcome at every interaction.
The
day team were very kind and generous with their time, fitting us in for lunch and dinner.
Thank you to everyone.
28 March 2025
My experience with Hartford Court continues to be very good. My mum tells me every time I visit (very regularly) that she can't fault the place and that the staff are all wonderful. My own personal experience with the staff is also excellent, they all seem to know Mum very well - they understand her
needs, they also have a laugh with her and keep her happy! If I ever had any concerns or special requests regarding Mum, I always feel listened to and they go above and beyond to assist with anything that I discuss with them. In my opinion (and where my Mum is concerned) - the activities are a huge part of making Hartford Court such a good fit for us. The variation of games, singers, coffee mornings etc. make the time for them in there so enjoyable - and between meals there is always something for them to do or people around to chat to!
21 March 2025
We had a lovely afternoon with Mum and Dad today. It is great for them to be able to see a lot of each other as they are on the same floor. We used the drinks machine in reception which was useful during our stay. All staff were helpful, as usual, and seemed to have a good rapport with them both.
05 March 2025
I have visited many care homes visiting elderly Christian friends and family. I have never found one like Hartford Court where all the staff are so warm and friendly. Two people I could mention at Hartford Court is the entertainment staff and the reception staff. Both these staff members exude care
and compassion to residents and visitors alike. However, I could not exclude other members of staff for also showing empathy. The home is always warm and welcoming. It is clean and friendly. Thank you for your care provided.
31 January 2025
Hard to find fault with the quality of the care provided. All staff are happy to help and always give the impression of enjoying working at the home.
The review would have been a negative one if completed last month, however an ongoing issue was finally resolved by the ingenuity of the staff.
Shame the company didn't step in quicker to sort given the cost of staying there.
12 December 2024
My mother's health has deteriorated over the past couple of months and she has been quite mentally distressed too. The staff at Hartford Court have been very attentive and have the necessary medical help when needed. They have made it plain to me that they will make her as comfortable as possible.
26 November 2024
My mum is in a lovely care home with extremely hard-working staff. The facilities are always clean and bright, the garden is beautiful and having access to the outdoors on a balcony on the first floor is a great addition. The two staff who provide entertainment are always smiling which helps the
resident's happiness. All the staff are helpful and very caring and interested in how my mum is and work hard to help my mum where they can. Thank you.
07 November 2024
I would have loved to care for my Nan myself 24/7 but her needs were too great, Hartford has been the next best thing and taken a weight off my mind knowing she is cared for so well with genuine care and compassion.
13 September 2024
Mum came to Hartford Court around six weeks ago. She's definitely in the right place, physically she looks better, with rosy cheeks, clean! Weight gain (necessary) and also stimulated by seeing more people, interacting and taking part in activities, particularly musical ones!
The facilities are
excellent and her room is lovely. Staff are friendly and the activity coordinated knows what activities Mum likes. Management and reception are great, really friendly and helpful. Mum is completely safe, I'm so glad she's here.
25 July 2024
Overall the activities throughout the year are good, but at Christmas, the effort the staff put in is great, with the highlight for our mother being a trip to a carol service, which my brothers and I know was fantastic for her.
24 July 2024
Mum is very happy at Hartford Court. She has a lovely big room with a very practical large bathroom.
She often comments that all of the staff are lovely.
26 June 2024
Caring and responsive staff. Always happy to help with a smile. Constant communication via phone and email. I am very satisfied with the care my mum receives.
16 May 2024
Attractive exterior and reception. Same for communal rooms. Bathrooms good, bedroom bare but realise can be enhanced by relatives.
My dear wife is also blind, and needs two carers for toileting and transition. My only concern, being blind she is often just staring into darkness for hours. I note
she often responds to other nearby people in error thinking they are talking to her, sad. Appears to lack a friend. I appreciate it's not easy to solve. We both love the staff and kindness.
09 May 2024
It is always a pleasure to walk into Hartford Court, the staff are always happy, helpful and cheerful. They treat all residents with loving, friendly care.
25 April 2024
Every single person I have encountered while visiting my mother has been warm, friendly and caring. From the manager and office staff to the young lad who cleaned the rooms and brought the laundry everyone showed they cared. Any issues that may have arisen have been dealt with kindly and promptly.
15 April 2024
My mum has been at Hartford Court since November 2021 and we feel that the home offers a high standard of care. The staff are wonderful and Mum seems very happy and content, although she has had Alzheimer's (for 9 years), therefore she finds it difficult to express how she is feeling. The activities
are very varied and well thought-out.
27 March 2024
My cousin needs help and encouragement to cope with everyday tasks and staff at all levels try to motivate her. They have also worked hard to enable her to prepare for and keep three recent hospital appointments.
26 March 2024
Friend in March from a male voice choir. I visit most days as I have known my friend for many years. I am very impressed by the care he is being given by all the staff. He could not be better looked after.
22 January 2024
My mother-in-law was taken to Hartford Court from hospital at the beginning of December. We as a family were a little concerned about her and how she would settle in. We did not need to worry, the staff, caring, reception and cleaning staff are friendly work incredibly hard but always with a smile
and are very welcoming, nothing is too much trouble and both my mother-in-law and the other residents always look clean and very presentable. The premises are spotless and clean. When speaking with my mother-in-law she always seems happy and enjoyed her Christmas with lots of activities ranging from panto to singers to arts and crafts. We are totally happy with Hartford Court and so is our mother-in-law.
Latest Reviews for Hartford Court
07 November 2025
I found the home very clean and very well presented, the staff are very friendly and very helpful. The food is very good, a good variety of food offered and a well balanced menu. The service and care is excellent.
My father is very well looked after and is very happy here.
07 November 2025
I came to get my dad settled.
The teams team were very accommodating for all our needs and requests.
All the team were brilliant, from Diane at the front desk, Lindsay, Shane and the maintenance team, and most importantly the everyday team.
We were made to feel welcome at every interaction.
The
day team were very kind and generous with their time, fitting us in for lunch and dinner.
Thank you to everyone.
28 March 2025
My experience with Hartford Court continues to be very good. My mum tells me every time I visit (very regularly) that she can't fault the place and that the staff are all wonderful. My own personal experience with the staff is also excellent, they all seem to know Mum very well - they understand her
needs, they also have a laugh with her and keep her happy! If I ever had any concerns or special requests regarding Mum, I always feel listened to and they go above and beyond to assist with anything that I discuss with them. In my opinion (and where my Mum is concerned) - the activities are a huge part of making Hartford Court such a good fit for us. The variation of games, singers, coffee mornings etc. make the time for them in there so enjoyable - and between meals there is always something for them to do or people around to chat to!
21 March 2025
We had a lovely afternoon with Mum and Dad today. It is great for them to be able to see a lot of each other as they are on the same floor. We used the drinks machine in reception which was useful during our stay. All staff were helpful, as usual, and seemed to have a good rapport with them both.
05 March 2025
I have visited many care homes visiting elderly Christian friends and family. I have never found one like Hartford Court where all the staff are so warm and friendly. Two people I could mention at Hartford Court is the entertainment staff and the reception staff. Both these staff members exude care
and compassion to residents and visitors alike. However, I could not exclude other members of staff for also showing empathy. The home is always warm and welcoming. It is clean and friendly. Thank you for your care provided.
31 January 2025
Hard to find fault with the quality of the care provided. All staff are happy to help and always give the impression of enjoying working at the home.
The review would have been a negative one if completed last month, however an ongoing issue was finally resolved by the ingenuity of the staff.
Shame the company didn't step in quicker to sort given the cost of staying there.
12 December 2024
My mother's health has deteriorated over the past couple of months and she has been quite mentally distressed too. The staff at Hartford Court have been very attentive and have the necessary medical help when needed. They have made it plain to me that they will make her as comfortable as possible.
26 November 2024
My mum is in a lovely care home with extremely hard-working staff. The facilities are always clean and bright, the garden is beautiful and having access to the outdoors on a balcony on the first floor is a great addition. The two staff who provide entertainment are always smiling which helps the
resident's happiness. All the staff are helpful and very caring and interested in how my mum is and work hard to help my mum where they can. Thank you.
07 November 2024
I would have loved to care for my Nan myself 24/7 but her needs were too great, Hartford has been the next best thing and taken a weight off my mind knowing she is cared for so well with genuine care and compassion.
13 September 2024
Mum came to Hartford Court around six weeks ago. She's definitely in the right place, physically she looks better, with rosy cheeks, clean! Weight gain (necessary) and also stimulated by seeing more people, interacting and taking part in activities, particularly musical ones!
The facilities are
excellent and her room is lovely. Staff are friendly and the activity coordinated knows what activities Mum likes. Management and reception are great, really friendly and helpful. Mum is completely safe, I'm so glad she's here.
25 July 2024
Overall the activities throughout the year are good, but at Christmas, the effort the staff put in is great, with the highlight for our mother being a trip to a carol service, which my brothers and I know was fantastic for her.
24 July 2024
Mum is very happy at Hartford Court. She has a lovely big room with a very practical large bathroom.
She often comments that all of the staff are lovely.
26 June 2024
Caring and responsive staff. Always happy to help with a smile. Constant communication via phone and email. I am very satisfied with the care my mum receives.
16 May 2024
Attractive exterior and reception. Same for communal rooms. Bathrooms good, bedroom bare but realise can be enhanced by relatives.
My dear wife is also blind, and needs two carers for toileting and transition. My only concern, being blind she is often just staring into darkness for hours. I note
she often responds to other nearby people in error thinking they are talking to her, sad. Appears to lack a friend. I appreciate it's not easy to solve. We both love the staff and kindness.
09 May 2024
It is always a pleasure to walk into Hartford Court, the staff are always happy, helpful and cheerful. They treat all residents with loving, friendly care.
25 April 2024
Every single person I have encountered while visiting my mother has been warm, friendly and caring. From the manager and office staff to the young lad who cleaned the rooms and brought the laundry everyone showed they cared. Any issues that may have arisen have been dealt with kindly and promptly.
15 April 2024
My mum has been at Hartford Court since November 2021 and we feel that the home offers a high standard of care. The staff are wonderful and Mum seems very happy and content, although she has had Alzheimer's (for 9 years), therefore she finds it difficult to express how she is feeling. The activities
are very varied and well thought-out.
27 March 2024
My cousin needs help and encouragement to cope with everyday tasks and staff at all levels try to motivate her. They have also worked hard to enable her to prepare for and keep three recent hospital appointments.
26 March 2024
Friend in March from a male voice choir. I visit most days as I have known my friend for many years. I am very impressed by the care he is being given by all the staff. He could not be better looked after.
22 January 2024
My mother-in-law was taken to Hartford Court from hospital at the beginning of December. We as a family were a little concerned about her and how she would settle in. We did not need to worry, the staff, caring, reception and cleaning staff are friendly work incredibly hard but always with a smile
and are very welcoming, nothing is too much trouble and both my mother-in-law and the other residents always look clean and very presentable. The premises are spotless and clean. When speaking with my mother-in-law she always seems happy and enjoyed her Christmas with lots of activities ranging from panto to singers to arts and crafts. We are totally happy with Hartford Court and so is our mother-in-law.