The staff could not have been more accommodating, kind and attentive.
05 March 2026
My dad moved to Ferrars Hall in Dec 2025. He was failing badly at his previous care home, and no one noticed. I was tired of all the battles since he was given the chance to move to Ferrars Hall my dad is living again.
He has respect and dignity back, he has started to notice others again, and
instead of being fearful, he has relaxed. The staff and carers at Ferrars Hall have all contributed to this positive shift, and I am so grateful to you all.
29 January 2026
My mother arrived at Ferrars Hall last November and, much to my relief, has settled exceptionally well into her new home. This is down to a combination of things: the professionalism, attentiveness, patience and warmth of the staff; the excellent facilities; the entertainment organised for
residents; and the delicious food (I am told!). A sincere thanks from Mum's family to all those who have contributed to this heartwarming and reassuring situation.
27 January 2026
I am pleased how my brother is cared for he is very settled here. I have no complaints.
13 January 2026
My wife has lived at Ferrars Hall for 9 months now. Before that she attended day care sessions twice a week for a year. This made the transition to residence very smooth as she knew the building and faces. She was welcomed and settled in very well. Despite her dementia she smiles and laughs more and
has better mood than when at home with just me.
All the staff are simply wonderful. Cleaners, catering and carers always greet her by name, and often enquire about how I am doing too. I honestly can't imagine or wish for better care of her. We have no other family and I am confident that if I am unable to visit her, she will be well cared for.
The home has a very effective relationship with her GP surgery team and when medical issues arose, they were very prompt in calling for support from doctors and paramedics as well as keeping me informed at all times.
I visited a good number of care homes before choosing Ferrars Hall and have never regretted my choice.
07 January 2026
I would like to say how grateful I am to all the staff at Ferrars Hall.Since my mum and dad became residents in February 2025 they have shown compassion , care and kindness above all expectations.My parents are now in a much better place , they are settled , happier and content and I have Ferrars
Hall to thank for that.
30 December 2025
Seniors on duty are very empathetic and will always try their best in their communication with the family and resident to ensure that needs are met.
Everyone is always friendly and welcoming.
Cleanliness and environment is of a high standard.
16 December 2025
My mother has been a resident at Ferrars Hall for nearly two years. The facilities are excellent and the rooms and communal areas are kept clean, tidy and welcoming. The staff are kind and considerate
but often busy and short of time to give the extra time needed to some residents. They try hard
with a varied activities programme available to residents and include families and carers. The food is adequate but sometimes looks a little bland and beige and extra, more exciting and colourful cuisine would make a change and perhaps be more tempting for some residents. Overall, I believe this to be the best place for my mother to be at this time in her life as she has supervision and care and the staff treat her and all the residents with dignity and respect.
16 July 2025
My mum was cared for, for nearly three years. In all this time, she was given the best possible care and was very happy at Ferrars Hall. The home is beautiful and just like a hotel. The food was always freshly cooked with plenty of choices. The home was always beautifully kept, cleaned daily and
always smelled fresh.
02 July 2025
I have nothing but good to talk about Ferrars Hall. Everyone is so kind and nice to me its a real pleasure to call this my home. I am so happy to be here.
02 July 2025
Impressed by the accessibility of the staff. Amenities good. Residents are cared for as people.
01 July 2025
We have been so impressed that a potentially difficult transition has been so, so smooth. The communication help and care has all been excellent. A credit to all the team.
30 January 2025
I felt great relief leaving my husband at Ferrars Hall after a difficult time with dementia much worse. His room is very comfortable. I am impressed with the cleanliness and freshness of the home each time I visit. The staff are really caring and I admire them as it must be really difficult at times
on their shift. It is hard to visit my husband in this situation and I feel worse after a bad day. The staff though are very friendly and supportive which helps. My sons and I feel happy that my husband is in Ferrars Hall and we chose the home that is so good.
28 November 2024
The carers are so kind and helpful even when they are stretched beyond with their duties. The majority of the staff are excellent, but there are some passengers and some who are unprofessional. The cleaning staff are cleaning somewhere all of the time when I am visiting. Food and drinks are
excellent considering the numbers and clientele being catered for. They are very kind to let me have my meals with my husband, beautifully served on a table for 2. The room for entertaining our family and friends is excellent. The activities are excellent but could do with some in the long evenings.
17 September 2024
My aunt has been in Ferrars Hall since May 2023. My aunt settled in straight away and seems very comfortable and content in the home. The home is extremely clean, the food is good, and the facilities are great. However, the biggest asset of the home is the staff - all of them from those working in
reception to the Managers to the care staff are exceptional. The staff are always welcoming and friendly and excellent with the residents. The home undertakes a lot of activities with the residents and visits out into the community. The home has also helped us manoeuvre through the complex social care funding processes which has helped relieve a lot of the stress involved.
13 September 2024
Ferrars Hall was recommended to me by a neighbour whose mother is a resident. It is better than a 5 Star Hotel, my mother 92, was admitted to the hospital for the first time, ever, this year, very frail with an infection, she and I jointly decided she could not live alone anymore when discharged.
After about 6 weeks of living in Ferrars Hall she has acclimatised to the routine and staff and is now very happy, I would say much happier than when living alone in her flat. Now, she is wheeled by the carers in her chair to breakfast, lunch and afternoon goodies, my mother says the food in the restaurant is in her words, very tasty. The carers are all so good and mostly the same people, which is so important, not to mention the whole home is immaculately clean and the management are so helpful. My mum's room, which is near to the hairdresser's room, where she has her hair done every 2 weeks, and a chiropodist every 6 weeks, is better than a 5-star hotel for sure.
12 September 2024
Since being at Ferrers Hall my mother has regained her confidence, she feels safe and secure in the knowledge that she will come to no harm and that there is always someone on hand to guide and support her. The staff are all extremely attentive to all the residents, this I have always witnessed when
visiting, which is often. The team are always respectful and have a professional, friendly and positive approach to all situations. The team provide stimulating and inclusive experiences and whilst encouraging they do not force anyone to take part in anything. I have seen the benefits of these experiences first-hand, with my mother, she now has choices and purpose. As a family member, I am always kept well informed of all things relevant regarding my mother's care, this comes from not only the immediate care staff but also the management staff. Requests and suggestions that are made are always well received and acted up to if practicable and possible.
04 September 2024
I visit Ferrars Hall 4 or more times per week so have ample opportunity to observe the facilities and treatment of mum and other residents by carers and other staff. Care and respect for residents is without exception excellent. My mum has no complaints about her treatment or food and is very happy
and well entertained and cared for.
01 July 2024
My mum moved into Ferras Hall 2 weeks ago. We were all somewhat apprehensive. However, the transition could not have gone more smoothly. The practical details were dealt with quickly and efficiently. The carers helped my mum settle in by encouraging her to join in with the other residents for the
morning and afternoon activities. Shared meal times in the dining room helped her to get to know staff and residents alike. In addition, the 24-hour support available has given my family and I, peace of mind knowing she is in a safe and caring environment.
20 May 2024
Ferrars Hall is like a 5-star hotel, from the management team to the cleaners everyone is amazing. Nothing is too much for anyone to do and they are always willing to go the extra mile. Residents are extremely well treated and there are many activities and outings to stimulate and stop any boredom.
Latest Reviews for Ferrars Hall Care Home
17 March 2026
The staff could not have been more accommodating, kind and attentive.
05 March 2026
My dad moved to Ferrars Hall in Dec 2025. He was failing badly at his previous care home, and no one noticed. I was tired of all the battles since he was given the chance to move to Ferrars Hall my dad is living again.
He has respect and dignity back, he has started to notice others again, and
instead of being fearful, he has relaxed. The staff and carers at Ferrars Hall have all contributed to this positive shift, and I am so grateful to you all.
29 January 2026
My mother arrived at Ferrars Hall last November and, much to my relief, has settled exceptionally well into her new home. This is down to a combination of things: the professionalism, attentiveness, patience and warmth of the staff; the excellent facilities; the entertainment organised for
residents; and the delicious food (I am told!). A sincere thanks from Mum's family to all those who have contributed to this heartwarming and reassuring situation.
27 January 2026
I am pleased how my brother is cared for he is very settled here. I have no complaints.
13 January 2026
My wife has lived at Ferrars Hall for 9 months now. Before that she attended day care sessions twice a week for a year. This made the transition to residence very smooth as she knew the building and faces. She was welcomed and settled in very well. Despite her dementia she smiles and laughs more and
has better mood than when at home with just me.
All the staff are simply wonderful. Cleaners, catering and carers always greet her by name, and often enquire about how I am doing too. I honestly can't imagine or wish for better care of her. We have no other family and I am confident that if I am unable to visit her, she will be well cared for.
The home has a very effective relationship with her GP surgery team and when medical issues arose, they were very prompt in calling for support from doctors and paramedics as well as keeping me informed at all times.
I visited a good number of care homes before choosing Ferrars Hall and have never regretted my choice.
07 January 2026
I would like to say how grateful I am to all the staff at Ferrars Hall.Since my mum and dad became residents in February 2025 they have shown compassion , care and kindness above all expectations.My parents are now in a much better place , they are settled , happier and content and I have Ferrars
Hall to thank for that.
30 December 2025
Seniors on duty are very empathetic and will always try their best in their communication with the family and resident to ensure that needs are met.
Everyone is always friendly and welcoming.
Cleanliness and environment is of a high standard.
16 December 2025
My mother has been a resident at Ferrars Hall for nearly two years. The facilities are excellent and the rooms and communal areas are kept clean, tidy and welcoming. The staff are kind and considerate
but often busy and short of time to give the extra time needed to some residents. They try hard
with a varied activities programme available to residents and include families and carers. The food is adequate but sometimes looks a little bland and beige and extra, more exciting and colourful cuisine would make a change and perhaps be more tempting for some residents. Overall, I believe this to be the best place for my mother to be at this time in her life as she has supervision and care and the staff treat her and all the residents with dignity and respect.
16 July 2025
My mum was cared for, for nearly three years. In all this time, she was given the best possible care and was very happy at Ferrars Hall. The home is beautiful and just like a hotel. The food was always freshly cooked with plenty of choices. The home was always beautifully kept, cleaned daily and
always smelled fresh.
02 July 2025
I have nothing but good to talk about Ferrars Hall. Everyone is so kind and nice to me its a real pleasure to call this my home. I am so happy to be here.
02 July 2025
Impressed by the accessibility of the staff. Amenities good. Residents are cared for as people.
01 July 2025
We have been so impressed that a potentially difficult transition has been so, so smooth. The communication help and care has all been excellent. A credit to all the team.
30 January 2025
I felt great relief leaving my husband at Ferrars Hall after a difficult time with dementia much worse. His room is very comfortable. I am impressed with the cleanliness and freshness of the home each time I visit. The staff are really caring and I admire them as it must be really difficult at times
on their shift. It is hard to visit my husband in this situation and I feel worse after a bad day. The staff though are very friendly and supportive which helps. My sons and I feel happy that my husband is in Ferrars Hall and we chose the home that is so good.
28 November 2024
The carers are so kind and helpful even when they are stretched beyond with their duties. The majority of the staff are excellent, but there are some passengers and some who are unprofessional. The cleaning staff are cleaning somewhere all of the time when I am visiting. Food and drinks are
excellent considering the numbers and clientele being catered for. They are very kind to let me have my meals with my husband, beautifully served on a table for 2. The room for entertaining our family and friends is excellent. The activities are excellent but could do with some in the long evenings.
17 September 2024
My aunt has been in Ferrars Hall since May 2023. My aunt settled in straight away and seems very comfortable and content in the home. The home is extremely clean, the food is good, and the facilities are great. However, the biggest asset of the home is the staff - all of them from those working in
reception to the Managers to the care staff are exceptional. The staff are always welcoming and friendly and excellent with the residents. The home undertakes a lot of activities with the residents and visits out into the community. The home has also helped us manoeuvre through the complex social care funding processes which has helped relieve a lot of the stress involved.
13 September 2024
Ferrars Hall was recommended to me by a neighbour whose mother is a resident. It is better than a 5 Star Hotel, my mother 92, was admitted to the hospital for the first time, ever, this year, very frail with an infection, she and I jointly decided she could not live alone anymore when discharged.
After about 6 weeks of living in Ferrars Hall she has acclimatised to the routine and staff and is now very happy, I would say much happier than when living alone in her flat. Now, she is wheeled by the carers in her chair to breakfast, lunch and afternoon goodies, my mother says the food in the restaurant is in her words, very tasty. The carers are all so good and mostly the same people, which is so important, not to mention the whole home is immaculately clean and the management are so helpful. My mum's room, which is near to the hairdresser's room, where she has her hair done every 2 weeks, and a chiropodist every 6 weeks, is better than a 5-star hotel for sure.
12 September 2024
Since being at Ferrers Hall my mother has regained her confidence, she feels safe and secure in the knowledge that she will come to no harm and that there is always someone on hand to guide and support her. The staff are all extremely attentive to all the residents, this I have always witnessed when
visiting, which is often. The team are always respectful and have a professional, friendly and positive approach to all situations. The team provide stimulating and inclusive experiences and whilst encouraging they do not force anyone to take part in anything. I have seen the benefits of these experiences first-hand, with my mother, she now has choices and purpose. As a family member, I am always kept well informed of all things relevant regarding my mother's care, this comes from not only the immediate care staff but also the management staff. Requests and suggestions that are made are always well received and acted up to if practicable and possible.
04 September 2024
I visit Ferrars Hall 4 or more times per week so have ample opportunity to observe the facilities and treatment of mum and other residents by carers and other staff. Care and respect for residents is without exception excellent. My mum has no complaints about her treatment or food and is very happy
and well entertained and cared for.
01 July 2024
My mum moved into Ferras Hall 2 weeks ago. We were all somewhat apprehensive. However, the transition could not have gone more smoothly. The practical details were dealt with quickly and efficiently. The carers helped my mum settle in by encouraging her to join in with the other residents for the
morning and afternoon activities. Shared meal times in the dining room helped her to get to know staff and residents alike. In addition, the 24-hour support available has given my family and I, peace of mind knowing she is in a safe and caring environment.
20 May 2024
Ferrars Hall is like a 5-star hotel, from the management team to the cleaners everyone is amazing. Nothing is too much for anyone to do and they are always willing to go the extra mile. Residents are extremely well treated and there are many activities and outings to stimulate and stop any boredom.