What types of Care is Ferrars Hall Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Ferrars Hall Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ferrars Hall Care Home to the centre of Huntingdon?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Ferrars Hall Care Home, 14 Ferrars Road, Huntingdon, Cambridgeshire PE29 3AA

Review from Paul R (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

My mother arrived at Ferrars Hall last November and, much to my relief, has settled exceptionally well into her new home. This is down to a combination of things: the professionalism, attentiveness, patience and warmth of the staff; the excellent facilities; the entertainment organised for residents;

and the delicious food (I am told!). A sincere thanks from Mum's family to all those who have contributed to this heartwarming and reassuring situation.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care HomeThank you for taking the time to leave Ferrars Hall a review. We truly appreciate your kind words and feedback and will ensure it's passed onto all the staff here. It's a pleasure to look after your Mother as part of our Ferrars Hall Family.

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Review from Kathleen D (Sister of Resident) published on 27 January 2026 Submitted via Postal Card • Report

Overall Experience

I am pleased how my brother is cared for he is very settled here. I have no complaints.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care HomeThank you for taking the time to leave Ferrars Hall a review. We appreciate your kind feedback and it is a pleasure to care for your brother as part of our Ferrars Hall Family.

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Review from Pete T (Husband of Resident) published on 13 January 2026 Submitted via Website • Report

Overall Experience

My wife has lived at Ferrars Hall for 9 months now. Before that she attended day care sessions twice a week for a year. This made the transition to residence very smooth as she knew the building and faces. She was welcomed and settled in very well. Despite her dementia she smiles and laughs more and

has better mood than when at home with just me.

All the staff are simply wonderful. Cleaners, catering and carers always greet her by name, and often enquire about how I am doing too. I honestly can't imagine or wish for better care of her. We have no other family and I am confident that if I am unable to visit her, she will be well cared for.

The home has a very effective relationship with her GP surgery team and when medical issues arose, they were very prompt in calling for support from doctors and paramedics as well as keeping me informed at all times.

I visited a good number of care homes before choosing Ferrars Hall and have never regretted my choice.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care HomeThank you for taking the time to leave Ferrars Hall a review. We are thrilled to hear how pleased you are with our care of your loved one and will ensure that your kind words are passed onto the team here. It is a pleasure to care for your wife as a part of our Ferrars Hall Family.

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Review from P M (Son of Resident) published on 7 January 2026 Submitted via Website • Report

Overall Experience

I would like to say how grateful I am to all the staff at Ferrars Hall.Since my mum and dad became residents in February 2025 they have shown compassion , care and kindness above all expectations.My parents are now in a much better place , they are settled , happier and content and I have Ferrars Hall

to thank for that.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care HomeThank you for taking the time to leave Ferrars Hall a review. We are thrilled to hear that you feel your parents have settled well in our care, we will make sure your kind words are passed onto the team here. It is a pleasure to care for your parents as part of our Ferrars Hall Family.

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Review from Ruth H (Daughter of Resident) published on 30 December 2025 Submitted via Website • Report

Overall Experience

Seniors on duty are very empathetic and will always try their best in their communication with the family and resident to ensure that needs are met.
Everyone is always friendly and welcoming.
Cleanliness and environment is of a high standard.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care HomeThank you for taking the time to leave a review for Ferrars Hall. We are pleased to hear that you find the home friendly and welcoming and cleanliness is to a high standard. Your kind words will be passed onto the team here. It is a pleasure to care for your loved one as part of our Ferrars Hall Family.

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Review from D B (Daughter of Resident) published on 16 December 2025 Submitted via Website • Report

Overall Experience

My mother has been a resident at Ferrars Hall for nearly two years. The facilities are excellent and the rooms and communal areas are kept clean, tidy and welcoming. The staff are kind and considerate

but often busy and short of time to give the extra time needed to some residents. They try hard

with a varied activities programme available to residents and include families and carers. The food is adequate but sometimes looks a little bland and beige and extra, more exciting and colourful cuisine would make a change and perhaps be more tempting for some residents. Overall, I believe this to be the best place for my mother to be at this time in her life as she has supervision and care and the staff treat her and all the residents with dignity and respect.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care HomeThank you for taking the time to leave Ferrars Hall a review. Thank you for your feedback regarding the food at Ferrars Hall, every effort is made to ensure that residents have access to food that is to their liking. We hold regular resident's meetings, where the Chef Manager is present and residents have the opportunity to request meals they wish to see on the menu. If you would like to discuss the food further please do not hesitate to arrange this with Donna Lee when you are next visiting the home. Thank you once again for taking the time to leave a review, we are pleased to hear that you feel your loved one is treated with dignity and respect and it is a pleasure to have them as part of our Ferrars Hall Family.

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Review from Susan C (Daughter of Resident) published on 16 July 2025 Submitted via Postal Card • Report

Overall Experience

My mum was cared for, for nearly three years. In all this time, she was given the best possible care and was very happy at Ferrars Hall. The home is beautiful and just like a hotel. The food was always freshly cooked with plenty of choices. The home was always beautifully kept, cleaned daily and always

smelled fresh.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care HomeThank you for taking the time to leave Ferrars Hall a review. We truly appreciate your kind words and feedback, and this will be passed on to the whole team. It was a pleasure to care of your mum, as part of our Ferrars Hall Family.

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Review from J R (Resident) published on 2 July 2025 Submitted via Postal Card • Report

Overall Experience

I have nothing but good to talk about Ferrars Hall. Everyone is so kind and nice to me its a real pleasure to call this my home. I am so happy to be here.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care HomeThank you for taking the time to leave Ferrars Hall a review. We truly appreciate your kind words, and it is a pleasure to support you as part of our Ferrars Hall Family!

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Review from V B (Friend of Resident) published on 2 July 2025 Submitted via Postal Card • Report

Overall Experience

Impressed by the accessibility of the staff. Amenities good. Residents are cared for as people.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care HomeThank you for taking the time to leave a review for Ferrars Hall. We appreciate your kind feedback and this will be passed onto the team here. It is a pleasure to care for your loved one as part of our Ferrars Hall Family.

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Review from Tony B (Son-in-law of Resident) published on 1 July 2025 Submitted via Postal Card • Report

Overall Experience

We have been so impressed that a potentially difficult transition has been so, so smooth. The communication help and care has all been excellent. A credit to all the team.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care HomeThank you for taking the time to leave Ferrars Hall a review. We are pleased to hear that we have made your loved one's transition into care as smooth as possible. Your kind words will be passed on to the whole team here. It is a pleasure to look after your loved one as part of the Ferrars Hall Family.

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Review from B B (Wife of Resident) published on 30 January 2025 Submitted via Postal Card • Report

Overall Experience

I felt great relief leaving my husband at Ferrars Hall after a difficult time with dementia much worse. His room is very comfortable. I am impressed with the cleanliness and freshness of the home each time I visit. The staff are really caring and I admire them as it must be really difficult at times

on their shift. It is hard to visit my husband in this situation and I feel worse after a bad day. The staff though are very friendly and supportive which helps. My sons and I feel happy that my husband is in Ferrars Hall and we chose the home that is so good.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care HomeThank you for taking the time to leave Ferrars Hall a review. We appreciate your kind words and feedback. It is wonderful to hear that you find the staff caring and supportive, we will ensure that this feedback is passed onto them. It is a pleasure to care for your loved one as part of our Ferrars Hall Family.

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Review from Janice W (Wife of Resident) published on 28 November 2024 Submitted via Postal Card • Report

Overall Experience

The carers are so kind and helpful even when they are stretched beyond with their duties. The majority of the staff are excellent, but there are some passengers and some who are unprofessional. The cleaning staff are cleaning somewhere all of the time when I am visiting. Food and drinks are excellent

considering the numbers and clientele being catered for. They are very kind to let me have my meals with my husband, beautifully served on a table for 2. The room for entertaining our family and friends is excellent. The activities are excellent but could do with some in the long evenings.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care HomeThank you for taking the time to leave Ferrars Hall a review. Your kind feedback is much appreciated and will be passed onto the staff and relevant departments at the home. We are sorry to hear that you have found some staff to be lacking in professionalism, if you would like to address this further please do not hesitate to speak with the Home Manager when you are visiting next. It is a pleasure to care for your husband as part of our Ferrars Hall Family.

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Review from Isobel M (Niece of Resident) published on 17 September 2024 Submitted via Website • Report

Overall Experience

My aunt has been in Ferrars Hall since May 2023. My aunt settled in straight away and seems very comfortable and content in the home. The home is extremely clean, the food is good, and the facilities are great. However, the biggest asset of the home is the staff - all of them from those working in reception

to the Managers to the care staff are exceptional. The staff are always welcoming and friendly and excellent with the residents. The home undertakes a lot of activities with the residents and visits out into the community. The home has also helped us manoeuvre through the complex social care funding processes which has helped relieve a lot of the stress involved.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care HomeThank you for taking the time to leave a review for Ferrars Hall. We are so pleased to hear that you feel your Aunt has settled in well. Your comments about the food, activities and staff are much appreciated and will be passed on to the team. Once again, thank you for taking the time to leave a review, it is a pleasure to care for your aunt as part of the Ferrars Hall Family.

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Review from Richard W (Son of Resident) published on 13 September 2024 Submitted via Website • Report

Overall Experience

Ferrars Hall was recommended to me by a neighbour whose mother is a resident. It is better than a 5 Star Hotel, my mother 92, was admitted to the hospital for the first time, ever, this year, very frail with an infection, she and I jointly decided she could not live alone anymore when discharged. After

about 6 weeks of living in Ferrars Hall she has acclimatised to the routine and staff and is now very happy, I would say much happier than when living alone in her flat. Now, she is wheeled by the carers in her chair to breakfast, lunch and afternoon goodies, my mother says the food in the restaurant is in her words, very tasty. The carers are all so good and mostly the same people, which is so important, not to mention the whole home is immaculately clean and the management are so helpful. My mum's room, which is near to the hairdresser's room, where she has her hair done every 2 weeks, and a chiropodist every 6 weeks, is better than a 5-star hotel for sure.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care HomeThank you for taking the time to leave Ferrars Hall Care Home a review. We are thrilled to hear how happy you are with the care and support that your mother is receiving at Ferrars Hall. Your kind words will be passed on to the team here. Once again thank you for your review, it is a pleasure to care for your mother as part of our Ferrars Hall Family.

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Review from Joann E (Daughter of Resident) published on 12 September 2024 Submitted via Website • Report

Overall Experience

Since being at Ferrers Hall my mother has regained her confidence, she feels safe and secure in the knowledge that she will come to no harm and that there is always someone on hand to guide and support her. The staff are all extremely attentive to all the residents, this I have always witnessed when

visiting, which is often. The team are always respectful and have a professional, friendly and positive approach to all situations. The team provide stimulating and inclusive experiences and whilst encouraging they do not force anyone to take part in anything. I have seen the benefits of these experiences first-hand, with my mother, she now has choices and purpose. As a family member, I am always kept well informed of all things relevant regarding my mother's care, this comes from not only the immediate care staff but also the management staff. Requests and suggestions that are made are always well received and acted up to if practicable and possible.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care HomeThank you for taking the time to leave Ferrars Hall a review. It is wonderful to hear that your mother has regained her confidence since living with us. Your feedback regarding our staff and management team is much appreciated and we will ensure it is passed onto the team. Thank you again for taking the time to leave such a lovely review. It is a pleasure to care for your mother as part of our Ferrars Hall Family.

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Review from Janice D (Daughter of Resident) published on 4 September 2024 Submitted via Website • Report

Overall Experience

I visit Ferrars Hall 4 or more times per week so have ample opportunity to observe the facilities and treatment of mum and other residents by carers and other staff. Care and respect for residents is without exception excellent. My mum has no complaints about her treatment or food and is very happy

and well entertained and cared for.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care HomeThank you for taking the time to leave Ferrars Hall a review. We are so pleased to hear your comments about the care and respect shown to all our residents. We are also thrilled to hear that your mother is happy with the care, support and food at the home. It is a pleasure to care for your loved one as part of our Ferrars Hall Family.

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Review from J R (Daughter of Resident) published on 1 July 2024 Submitted via Postal Card • Report

Overall Experience

My mum moved into Ferras Hall 2 weeks ago. We were all somewhat apprehensive. However, the transition could not have gone more smoothly. The practical details were dealt with quickly and efficiently. The carers helped my mum settle in by encouraging her to join in with the other residents for the morning

and afternoon activities. Shared meal times in the dining room helped her to get to know staff and residents alike. In addition, the 24-hour support available has given my family and I, peace of mind knowing she is in a safe and caring environment.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care HomeThank you for taking the time to leave a review. We are thrilled to hear that you are happy with the care and support your loved one is receiving at Ferrars Hall. We will be sure to pass on your kind words to the team here. It is a pleasure to care for your loved one as part of our Ferrars Hall Family.

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Review from W M (Husband of Resident) published on 20 May 2024 Submitted via Postal Card • Report

Overall Experience

Ferrars Hall is like a 5-star hotel, from the management team to the cleaners everyone is amazing. Nothing is too much for anyone to do and they are always willing to go the extra mile. Residents are extremely well treated and there are many activities and outings to stimulate and stop any boredom.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care HomeThank you for taking the time to leave Ferrars Hall a review. We appreciate your kind feedback. It's lovely to hear how happy you are with the service, we will make sure your feedback is passed on to the staff. It is a pleasure to care for your loved one as part of our Ferrars Hall Family.

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Review from G S (Daughter-in-law of Resident) published on 14 May 2024 Submitted via Postal Card • Report

Overall Experience

From first contacting Ferrars Hall I can only say amazing things. Extremely kind, helpful and accommodating. All the staff are kind and helpful and will go the extra mile. My father-in-law settled very quickly, which in my opinion says how professional the home is caring for him and his individual needs.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care HomeThank you for taking the time to leave Ferrars Hall a review. We are so pleased to hear that your family and father in law have had a positive experience. It is a pleasure to support your loved one as part of our Ferrars Hall Family.

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Review from Jane M (Daughter of Resident) published on 9 May 2024 Submitted via Postal Card • Report

Overall Experience

Mum's health declined quite dramatically last summer and she could no longer manage at home alone. From our first enquiry to our regular visits all staff have been welcoming and helpful. They greet residents and visitors by name. Care is exemplary and accommodation bring and always clean. Mum misses

her former village, but everything has been done to help her settle.
Food is varied and always looks appetising. As Mum does not have dementia she doesn't always find activities stimulating but best efforts are made and the visits that are arranged are always welcome.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care HomeThank you for taking the time to leave a review for Ferrars Hall. It is lovely to hear that your experience from enquiry to admission and beyond has been a positive one. Your kind words regarding the housekeeping and food at Ferrars Hall will be passed on to the team. We are sorry to hear that your loved one does not always find the activities offered in the home stimulating, we will ensure to ask for further feedback from residents at the next residents meeting in order to address this. Thank you once again for your review, it is a pleasure to care for your relative as part of our Ferrars Hall Family.