
You are listened to and everything is done to reassure the guest and relatives.Pamela(Daughter of Resident/Service User)

The attention to detail is fantastic.Brian F(Son-in-law of Resident/Service User)


You are listened to and everything is done to reassure the guest and relatives.Pamela(Daughter of Resident/Service User)

The attention to detail is fantastic.Brian F(Son-in-law of Resident/Service User)


Ferrars Hall is a care home in the heart of Huntingdon providing residential care in luxury surroundings. The home has a warm, family atmosphere with a highly trained and caring staff team. Staff get to know residents and their families personally to provide personalised care taking into account residents' individual needs and preferences.
The care home has 66 large en-suite bedrooms, decorated to a very high standard. Ferrars Hall Care Home...
Care Provided by Ferrars Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Call 01480 189490 option 1 and ask for Laura Mills, Senior Customer Relations Manager
The price(s) shown are provided by the care home. Contact Ferrars Hall Care Home for full pricing details and T&Cs.
Contact Ferrars Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Country Court
- Private Owned
Person in charge
- Louise Tovell(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Ferrars Hall Care Home welcomes visitors at any time.
Parking
- Ferrars Hall has a large car park situated in front of the home for visitors convenience.
Ferrars Hall Care Home Reviews (97)
Ferrars Hall Care Home has a Review Score of 9.7 (9.705) out of 10, based on 20 reviews in the last 2 years.
Over all time Ferrars Hall Care Home has 97 reviews.
As I live alone, I stayed for 2 weeks only to recover from a full replacement knee operation and received very satisfactory care and attention from the staff which hastened my recovery.
I have visited the home quite a few times now I can honestly say every time is a joy. Staff are always smiling and residents are happy, relaxed and sociable. The home is really focused on the residents and their families and those extra little homely touches shine through. Whether it’s movie night in the cinema room, afternoon tea and cake in the dining room, or cuddles with little Berol the chihuahua, there is a warmth to this place which is far removed from the clinical environment you might get elsewhere. So much so, that I find it quite hard to leave after each visit!
My mother stayed for two weeks for respite. Staff were amazing and made her very welcome. Mum suffers from dementia so any change can be a challenge. However, everyone showed kindness and professionalism when dealing with her. They made her welcome and felt safe.
She will be going in for respite again and when asked if she was happy to do so she said 'I will look forward to seeing my friends again as I have missed them'. That is a glowing report and makes me happy to place her there again.
I have to say that the manager was fantastic. You always felt you could talk to her about anything and she always found time to sit and talk to the residents and their family.
What a beautiful and calm home. Full of love and care. All of the staff were very friendly and kind and so welcoming. Incredibly clean and colourful. An amazing place for people to call home.
We will always be grateful for this.
My family are pleased with the care our 93-year-old mum is receiving. All the staff, both management and carers, are very friendly and thoughtful. Mum is treated with respect and dignity as she cannot do anything for herself. The facilities are excellent, clean and well maintained.
A very safe environment with good facilities and helpful caring staff. Mum particularly likes the avery in the garden when the weather is better.
My family have been very pleased with the way my mother has settled down, particularly as she was very averse to the idea of living in a Care Home. It is a very pleasant environment, tastefully decorated and thoughtfully planned out.
Very caring and very helpful. You are listened to and everything is done to reassure the guest and relatives. Very happy.
A very welcoming atmosphere. Extremely friendly staff who appear kind and thoughtful to all residents. More like a 5-star hotel than a residential home. Highly recommended if you are looking for a care home for a loved one.
The interior reminds us all of a 5-star hotel. The food is excellent (dad is very happy with the choices!), there are numerous activities that take place every day and it is spotlessly clean which is important.
We are very happy with dad's progress and wellbeing since he has been at Ferrars Hall. Thanks very much to everyone!
The facilities are 2nd to none and everywhere is spotlessly clean and well maintained. There is a full schedule of activities and lots going on if you want to partake.
The food is lovely and plentiful and seems to be all made on site.
The company is good as well and there is always someone for a chat.
Overall my experience has been a good and happy one and so much better than I could've imagined so I heartily recommend them. I told my husband that I should come for respite care regularly and he thinks it is to give him a rest but really it is so I can have a holiday!
Nothing is too much effort and they treat the residents with respect and dignity.
The attention to detail is fantastic.
The attention to detail and care which has been provided to my parents has been exceptional. The carers are extremely attentive and treat them with the utmost respect. We have christened Ferrars Hall "the care hotel". For my parents, it's like being in a 5-star hotel with care on hand 24 hours a day. They are never without a drink by their side and all their needs are met without questions or fuss. All the staff are amazing.
My Mum has been in Ferrars Hall for nearly 3 weeks now, we transferred her from another care home. On our first visit, my brother and I were impressed with the welcome from the manager and staff and of course the interior which is like a 5* hotel. We took Mum for a visit and during her assessment, the carer had time and patience with Mum, and spoke directly to her and made her feel special. Their ethos of each resident being individual clearly came across. Of course the proof of the pudding..........and it hasn't disappointed. I cannot praise the home enough in all aspects. The carers make time to interact with the residents. Even one of the male carers put Mum's makeup on for her when Mum didn't feel like doing it. They make sure she is coordinated in her dress and that is what Mum likes and put on her jewellery for her. All of which helps Mum feeling good about herself. She is encouraged at meal times to eat, she hasn't got a large appetite. The staff are genuinely caring.
Mum has been at Ferrars Hall for 6 months now and the standard of care she receives is excellent. She is now happy to sit in the resident's lounge and participate in the various activities. Her food is tailored to her specific needs and help is readily on hand to help her eat. I especially like to see the carers having time to spend with individuals for a chat or a wander around the building with them, to me this is a very important aspect of caring which is sadly missing in many residential homes. It is comforting to see Mum happy and well cared for in what can only be described as five-star facilities and I have already recommended the facilities to a friend with regards to her grandmother
Mum was struggling to look after herself and took respite care in another residential home whilst we reviewed options for a permanent home for her. We brought Mum to look round Ferrars Hall and she was immediately made to feel welcome and the staff there at the time took time to speak with her and explain things. She had a few tears - happy tears - and decided there and then that she would like to live there and chose her room.
Its still quite early days since Mum moved into Ferrars Hall, however she appears to have settled in well, has made new friends and is getting her "spark" back. Being looked after so well, in a lovely environment, with company her own age is making a real difference to her.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 October 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (11) & Events (0)
- 25 Jun 2026
A Decade of Care, Community and Celebration Residents, families, colleagues and members of the local community came together on Friday to celebrate a remarkable milestone as Ferrars Hall Care Home...
- 24 Mar 2026
Ferrars Hall Care Home in Huntingdon recently made a heartfelt wish come true for two of its residents, Jean Mitchell and Jean Rickett, with a special day out in London....
- 17 Mar 2026
Residents at Country Court were proud to take part in the annual Valentine’s Bakes and Bubbles event, enjoying a special afternoon tea prepared by our home’s talented chefs. The celebration...
There are no upcoming events for Ferrars Hall Care Home.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Country Court
- 31 Jan 2025Recipient: Country Court
- 31 Jan 2024Recipient: Country Court
Accreditations
There are no accreditations posted yet for Ferrars Hall Care Home.
Meet the Team (4)

Louise has an extensive Care Background and worked at Ferrars Hall initially as the Client Services Manager. Louise progressed to become the Home Manager in May 2026 and is incredibly hands-on with every aspect of the running of the home. With an Open Door policy to families and everyone on her team.

An experienced and compassionate Senior Customer Relations Manager with over 9 years of dedicated service at Country Court Care, complemented by an extensive background in sales. Skilled in building strong relationships, guiding families through important care decisions, and delivering exceptional customer experiences with empathy and professionalism.
Passionate about supporting individuals and families during challenging times, with a proven ability to understand their needs, provide tailored solutions, and ensure a smooth and reassuring journey. Combines excellent communication, relationship management, and commercial awareness to achieve positive outcomes for both families and the organisation. Recognised for a caring, approachable manner, a commitment to high standards of service, and the ability to foster trust through honesty, compassion, and expertise.

Billal is our chef manager who joined the team in March 2020. He has worked in A la carte restaurants which have gone on to win awards. Billal is excited and proud to be a member of the team here at Ferrars and help enhance the fine dining experience. He invests time into training all members of his team, ensuring the dining experience at Ferrars Hall Care Home is second to none.

Kerry started with Ferrars Hall as a Housekeeper in 2023 with a background working in Education. Kerry's hard work, positive attitude, and can-do approach have led to her promotion to Client Services Manager. Kerry knows every resident in the home in great detail as she ensures their needs are met in every way, working closely with our Home Manager and residents' families.
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