
You are listened to and everything is done to reassure the guest and relatives.Pamela(Daughter of Resident/Service User)

The attention to detail is fantastic.Brian F(Son-in-law of Resident/Service User)


You are listened to and everything is done to reassure the guest and relatives.Pamela(Daughter of Resident/Service User)

The attention to detail is fantastic.Brian F(Son-in-law of Resident/Service User)


Ferrars Hall is a care home in the heart of Huntingdon providing residential care in luxury surroundings. The home has a warm, family atmosphere with a highly trained and caring staff team. Staff get to know residents and their families personally to provide personalised care taking into account residents' individual needs and preferences.
The care home has 66 large en-suite bedrooms, decorated to a very high standard. Ferrars Hall Care Home...
Care Provided by Ferrars Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Call 01480 189490 option 1 and ask for Laura Mills, Senior Customer Relations Manager
The price(s) shown are provided by the care home. Contact Ferrars Hall Care Home for full pricing details and T&Cs.
Contact Ferrars Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Country Court
- Private Owned
Person in charge
- Louise Tovell(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Ferrars Hall Care Home welcomes visitors at any time.
Parking
- Ferrars Hall has a large car park situated in front of the home for visitors convenience.
Ferrars Hall Care Home Reviews (97)
Ferrars Hall Care Home has a Review Score of 9.7 (9.705) out of 10, based on 20 reviews in the last 2 years.
Over all time Ferrars Hall Care Home has 97 reviews.
She has been treated with loving care and dignity throughout her stay and has told me several times that she looks on Ferrars Hall as her home.
During her stay, she has had several bouts of sickness and has been nursed back to health with constant care and supervision.
Staff have taken the trouble to talk to her about her life and have shown an interest in her history.
I live in the North of England and even before the Coronavirus I wasn’t able to visit often and it’s such a relief to know she is being so well looked after. The continued contact with relatives is second to none and very reassuring.
Exemplary advice, support and attention. Everything done with a smile and level of care for Dad’s welfare and quality of life seems very high. Lovely room and facilities. Thank you for it all.
The Customer Relations Manager has been extremely helpful and shows a very positive and caring attitude towards the family.
All the best.
My mum had been looking to move into a care home due to reduced mobility but things were sped up by the corona virus when she was discharged from hospital far too early; the customer relations manager was amazing and made our decision an easy one. Even though we couldn’t visit in person due to lockdown she organised her first virtual tour so we could “Look around”, Mum moved in at the end of March and they made her comfortable and a lot of time was spent settling her in, managing her pain and making a trusting relationship with her. We were kept informed at all times of her progress and any concerns or how I would deal with things that arose. The team actively involved Mum in playing cards and dominoes and even things like colouring - being bed-bound this meant a lot to her. Food was catered for her specifically as she was unable to eat solid foods at the time and thought was put into the menu making it varied and highly nutritional. I can’t thank the team at Ferrars Hall enough for making her final days happy.
My mother has been a resident at Ferrars Hall since December last year. From the moment we visited for an introductory lunch she was made to feel welcome and at home. The staff show kindness and compassion at all times. The atmosphere is warm and welcoming, the facilities light, airy and very comfortable. Even in these difficult times of the Coronavirus lockdown, the staff have gone out of their way to provide a safe and secure environment. On many occasions, they have gone beyond simply providing care to ensure that my mother's needs and desires are exceeded.
My mother was a resident for 30 months and during that whole time she was cared for in an exemplary way and on every visit to my mother, the home was extremely clean and I was made very welcome. I truly felt that all the staff genuinely cared and that her stay there was as safe, secure and comfortable as possible. In addition, the food and cakes looked great.
Earlier this year she had a stroke and as a result, entered palliative care. The Ferrars Hall team pulled together, and agreed with the health authority, a package of support. They believed that rather than Mum being transferred from hospital to a nursing home where she knew nobody; that they were the best place to look after Mum, to ensure she had the best quality of life for her final days in the place she called home and with the carers she knew.
Many, many thanks; from my brother and I.
With love from the Ferrars Family
Mum has been a resident for nearly a year now and I feel very lucky to have found such a wonderful home for her. I can’t fault the home; lovely bright and airy rooms, great food, a large communal area, plenty of activities, but most importantly, all of the staff are fantastic and really do live up to their aim to be an extension of our family. It’s a great relief knowing that Mum is being cared for by such a dedicated team. I thoroughly recommend Ferrars Hall - it truly is a home from home.
I just wanted to thank you and all the staff at Ferrar’s on behalf of my mum and myself. Despite not being on top form, Mum had a good experience staying with you and said all the carers and staff were lovely and very kind. She and I were impressed with the facilities and cleanliness too. It was a very welcoming environment. Many thanks too for your updates while Mum was there, it was very reassuring for me to know that she was being looked after so competently while I was out of the country, so I was able to have a break. It did us both good.
Thank you for your review. It was a pleasure to have met your Mum and to have looked after her, albeit for a short time. We hope to see her back for another holiday in the near future.
The staff were extremenly friendly and empathetic and patient with my family concerns for my mother. They dealt with all our queries efficiently and professionally. The level of care for my mum was very good, she was very supported emotionally and physically for the short time were at Ferrars Hall. Whatever queries or concerns we had were addressed promptly and with due care.
The home is clean and comfortable and felt safe, with plenty of lovely areas to sit relax and enjoy a cuppa.
Ferrars Hall Care Home is a proud establishment of which in the future if I need care for myself I will be demanding that my family take me to Ferrars!
The home is not only stunning with its modern decor but the care is what makes this home superior. Even on my first visit to this home, I was instantly greeted with a family feel, it smelt beautiful! Which is always a feature I keep in mind when visiting homes. Everyone was very 'team' and resident orientated and it was great to see.
Thank you so much. You are welcome again anytime.
Friendly staff, nice surroundings. Well looked after. Would recommend this care home to friends and family.
My mother went into long-term respite care at Ferrars Hall a few weeks ago. I cannot praise the staff highly enough for the support they have given not just to my mum, but also to the rest of the family, helping us through quite a challenging time. They have gone above and beyond my expectations with their care, thoughtfulness, communication and time given to help her settle in. The whole team are absolutely fabulous!
After initial reservations, I took my mother for a visit; she felt the same and could see herself living there straight away.
She has moved in permanently now and has been resident for 2 weeks. She is joining in and enjoying her new home. All the other residents also seem to be happy. It has really helped us as a family and we can now visit and sit and have a cup of tea!
Thank you so very much for such kind feedback. We are all very lucky to have such a lovely lady and you all join our happy family.
From the first moment I walked into Ferrars Hall, I had a feeling that my mum would be safe in their hands. The staff have been such a huge support with the huge transition of moving a relative into a care home. My mum is very well looked after and this has given us huge peace of mind as a family. I would highly recommend Ferrars Hall.
My mother has recently spent 2 weeks at Ferrars Hall as she required respite care to support her recovery from a period of ill health. The manager's response to a very short notice request was superb and she did everything to sort out arrangements and make sure the room was located in the right area to aid her recovery. Staff all made her feel very welcome and were available if required, on hand to encourage integration without making her feel pressurised.
Mum made significant progress during her stay benefiting from attentive and caring staff who showed genuine interest in her wellbeing and responded to swiftly to any requests relating to medical support with the local surgery.
At the end of her stay, Mum had regained some of her confidence and health to be able to focus on her forthcoming move into sheltered accommodation knowing she was capable of independent living.
Thank you to all everyone at Ferrars Hall for providing such a homely environment.
When I come over, we sit in the music room. There's an aviary and a family room for the grandchildren to visit. What more can you ask for?
My mother went in for two week respite care recently after a short stay in hospital. The facilities at the home were akin to a five-star hotel, the staff were friendly, caring and very helpful.
She used to live in a local bungalow within an almshouse charity complex but this year became unable to properly look after herself.
Ferrars have helped her find her feet again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 October 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (11) & Events (0)
- 25 Jun 2026
A Decade of Care, Community and Celebration Residents, families, colleagues and members of the local community came together on Friday to celebrate a remarkable milestone as Ferrars Hall Care Home...
- 24 Mar 2026
Ferrars Hall Care Home in Huntingdon recently made a heartfelt wish come true for two of its residents, Jean Mitchell and Jean Rickett, with a special day out in London....
- 17 Mar 2026
Residents at Country Court were proud to take part in the annual Valentine’s Bakes and Bubbles event, enjoying a special afternoon tea prepared by our home’s talented chefs. The celebration...
There are no upcoming events for Ferrars Hall Care Home.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Country Court
- 31 Jan 2025Recipient: Country Court
- 31 Jan 2024Recipient: Country Court
Accreditations
There are no accreditations posted yet for Ferrars Hall Care Home.
Meet the Team (4)

Louise has an extensive Care Background and worked at Ferrars Hall initially as the Client Services Manager. Louise progressed to become the Home Manager in May 2026 and is incredibly hands-on with every aspect of the running of the home. With an Open Door policy to families and everyone on her team.

An experienced and compassionate Senior Customer Relations Manager with over 9 years of dedicated service at Country Court Care, complemented by an extensive background in sales. Skilled in building strong relationships, guiding families through important care decisions, and delivering exceptional customer experiences with empathy and professionalism.
Passionate about supporting individuals and families during challenging times, with a proven ability to understand their needs, provide tailored solutions, and ensure a smooth and reassuring journey. Combines excellent communication, relationship management, and commercial awareness to achieve positive outcomes for both families and the organisation. Recognised for a caring, approachable manner, a commitment to high standards of service, and the ability to foster trust through honesty, compassion, and expertise.

Billal is our chef manager who joined the team in March 2020. He has worked in A la carte restaurants which have gone on to win awards. Billal is excited and proud to be a member of the team here at Ferrars and help enhance the fine dining experience. He invests time into training all members of his team, ensuring the dining experience at Ferrars Hall Care Home is second to none.

Kerry started with Ferrars Hall as a Housekeeper in 2023 with a background working in Education. Kerry's hard work, positive attitude, and can-do approach have led to her promotion to Client Services Manager. Kerry knows every resident in the home in great detail as she ensures their needs are met in every way, working closely with our Home Manager and residents' families.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ferrars Hall Care Home to verify any information. View our terms and conditions. Ferrars Hall Care Home has an Enhanced Service -more info.