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North Bar Place, Banbury, OX16 0TD
View full details of Highmarket HouseLatest Reviews for Highmarket House
18 December 2025
My Mum had deteriorated following a couple of infections and was no longer safe at home. We managed to arrange two weeks respite care for her at High Market house. It was all arranged very quickly and efficiently. Mum was hesitant at first and although the home was very clean and the food excellent
she felt very lonely. However this was soon rectified after talking with the activities coordinator. He took time to get to know Mum and purposefully included her in the activities he ran. He even tailored some activities specifically to her interests. Mum began to enjoy her stay and make new friends. She improved her strength over the two weeks so she is now well enough to function back at home with carers coming in. Out experience was very good and the staff at Higjmarket were all very friendly and helpful .
18 November 2025
From the moment my wife first entered Highmarket House for respite care all the staff and management introduced themselves to greet her which was a nice experience. Everyone gave her a very warm welcome without being overpowering. This gave her a nice understanding of what it could be like being
away from home.
Each member of staff explained who they were and advised her of what they could do for her. This ranged from from the Mangers right down to the handyman, receptionist, etc which put my wife at ease from day one.
Such a lovely greeting.
The home is so well placed for easy access and certainly meets with the family approval. The whole home is very pleasantly designed and decorated extremely well, and best of all it is kept spotlessly clean and tidy.
My wife's room is very spacious and fully equipped for her requirements.
The staff are all very caring and meal times are excellent. Choice of food is the best we have seen in comparison to other homes.
11 November 2025
I can't thank or praise ALL the staff at Highmarket enough for the care they have shown both to my mother and myself for my mother's respite care. Not only caring but efficient, competent and compassionate. They worked tirelessly to get my mother discharged from hospital in a different county and
welcomed her warmly making her short stay a pleasant experience for both of us. She loved her room and thought she was in a hotel and not a nursing home! I was impressed with the whole set up and layout in the home, from security, laundry care, cleanliness, nursing care, personal care, meals, activities and managers all friendly yet professional. Most of all my mother was happy.
15 October 2025
I have been visiting Highmarket for years, and it is fantastic, the staff are so warm & kind. I attend activities every day and have lots of friends here. I will be moving here myself soon. The food is lovely, and it is truly a fantastic place. Thank you all.
14 October 2025
This was mum's second stay at Highmarket as she recovered from a stroke.
She loved her stay and for as much as she was keen to go home, she commented she would really miss the staff. In particular Luca and Alyesha who did so much to make her stay comfortable and relaxing.
Even though mum was
following a strict puréed food regimen, every effort was made to ensure she was offered enticing nutrient dense meals.
All in all a comfortable and most enjoyable 'holiday'.
09 October 2025
I would like to say the staff, food and environment is very nice. The bingo is very enjoyable. The social group club is brilliant. I come every week and will continue to visit.
26 August 2025
I just felt I had to write and express my sincere thanks to all at Highmarket for making my mother's first 3 weeks at the home so happy. In that time she has improved both her physical and mental well being enormously, and is now eating like she used to!!! There is a comprehensive range of
activities on offer every day and my mother particularly enjoys the group crossword puzzles and 'silver' spinners sessions. By way of an example, on returning home at the weekend she positively leapt over the doorstep which she previously has struggled with. So a BIG thanks to all the staff - there are too many to mention in person but a special word of thanks to Ross for being so welcoming and encouraging my mother to get much fitter, and a particular member of staff and her team for the wonderful care she is now receiving. Well done to you all and thank you.
26 August 2025
We have used respite a few times, we found the room, and access to her patio has been very good. She has developed some good friends, and got involved with suitable activities. Levels of cleanliness is very good. It's likely mum will go back again soon!
22 August 2025
My mother broke her hip back in March and after spending some time in hospital, I had to find her respite, as she was going downhill in hospital. After visiting Highmarket House, they sent a nurse to assess her and she was transferred within 24 hours. My mother was very sceptical, as she was very
anti going into a care home. The staff were very welcoming and and couldn't do enough for her. It took her a few weeks to settle but after 9 weeks she asked if she could stay and didn't want to go home. She enjoys the company of staff and residents and is looked after so well. She enjoys the food and has a glass of wine with her meal. The staff go out of their way to make her feel special and look after her every needs. As a family we know she is safe and being well looked after, most importantly she is happy. We enjoy going to visit her in the bistro with coffee, drinks and cakes available. Thank you Highmarket House.
06 May 2025
Just wanted to say 'Thank you' to everyone for making the recent respite planning/ stay such a positive experience for us all. I would definitely highly recommend Highmarket House and will certainly use your care home in the future ,if needed , without any hesitation. You are doing a brilliant job!
23 April 2025
Our mother had a wonderful two week respite stay Feb/March 2025. It gave her a much needed boost and certainly helped the family have a break from caring duties. She loved her ground floor garden room. We were really pleased that she took the opportunity to participate in the different daily
activities. She still talks about them all and thoroughly enjoyed the cinema afternoons with drinks and snacks. Everyday she used the coffee shop area, chatting with residents, staff and guests. During her stay she had her hair and nails done, appreciating all the efforts from the staff. Meals were of a high standard, mum particularly liked the homemade soups and commented that the food was "5 star luxury".
Staff were always welcoming, helpful , attentive, offering useful advice. The duty care team did their utmost to give mum excellent care , for which we are very grateful.
A million thanks from all the family and highly recommend this care home to others.
14 April 2025
My involvement with Highmarket House has been ongoing since 2019 when my mother was a resident. Nowadays it's to do with a past neighbour. We visited numerous care homes as a voluntary driver so feel confident in assessing Highmarket as one of the better homes. Staff are helpful and caring and
management are always ready to listen and advise if needed.
10 April 2025
From the time my husband came into Highmarket he has been looked after very well. Just walking through the door, a happy greeting from all receptionists, the nurse on duty and all the carers, they seem to go that extra mile to make sure my husband is comfortable. The reason for the low mark on food,
he doesn't like some food, but they always give him another choice.
02 April 2025
I am delighted with everything about Highmarket House. The care my mum receives is exceptional - very caring, well trained and dedicated staff. The entertainment is varied and inclusive. I had and will continue to recommend Highmarket House to friends who are considering similar care for their
relatives.
02 April 2025
Always a friendly greeting, lovely communal areas that are kept clean, staff are always polite and helpful. Feel safe in the knowledge that my mum is in safe and caring environment.
22 January 2025
The care my mother receives is outstanding, all the care staff show lots of compassion and you can see they truly care about their residents wellbeing.
We get constant updates about my mum and they are always going above and beyond for her.
We visit daily and can see she's very well cared for as
well as the other residents.
She takes part in the activities and has been on many day trips with the home.
08 January 2025
The resident told me she liked it at Highmarket House, she was happy to stay here. I asked her if she wanted to go home. Her reply was "Not really.".
I have found all staff to be very friendly and helpful. It has given me peace of mind to know everything possible has been done for my aunt.
02 January 2025
I can honestly say I have never felt so welcomed in my life, I was so worried and all the staff were so kind, they went above and beyond. My mum loves being here and the change in her is unbelievable, doing things and so happy. I am so very grateful both my mum and my life feels so much better.
Thank you from the bottom of my heart.
02 January 2025
Very pleased with the standard and professionalism of all staff. They treat my wife with respect. She feels very comfortable in Highmarket House. Also, the management are very helpful and supportive.
14 October 2024
My parents were residents between January 2023 and June 2024 when my mother died - my father, who had Parkinson's died in July 2023.
Staff are incredible - from the manager, through to the carers and nursing team, housekeeping and maintenance. Kind, efficient but with a sense of humour. My
mother, left on her own for a year after my father died, said repeatedly that she knew she was in the right place. And whilst they are fabulous to the residents, I was touched by how kind the staff were to me too.
I was encouraged to pop in and have lunch - you're not made to feel in the way but are welcomed. And when I had my dog with me (pet therapy really does seem to work), another table was set in one of the other reception rooms. Food was generally excellent with a good choice. The coffee shop at the front is a lovely idea - a destination and change of scenery and offers a great choice.
The wonderful facilities team organised much appreciated great trips out such as Crufts and Cadbury's world.
Latest Reviews for Highmarket House
18 December 2025
My Mum had deteriorated following a couple of infections and was no longer safe at home. We managed to arrange two weeks respite care for her at High Market house. It was all arranged very quickly and efficiently. Mum was hesitant at first and although the home was very clean and the food excellent
she felt very lonely. However this was soon rectified after talking with the activities coordinator. He took time to get to know Mum and purposefully included her in the activities he ran. He even tailored some activities specifically to her interests. Mum began to enjoy her stay and make new friends. She improved her strength over the two weeks so she is now well enough to function back at home with carers coming in. Out experience was very good and the staff at Higjmarket were all very friendly and helpful .
18 November 2025
From the moment my wife first entered Highmarket House for respite care all the staff and management introduced themselves to greet her which was a nice experience. Everyone gave her a very warm welcome without being overpowering. This gave her a nice understanding of what it could be like being
away from home.
Each member of staff explained who they were and advised her of what they could do for her. This ranged from from the Mangers right down to the handyman, receptionist, etc which put my wife at ease from day one.
Such a lovely greeting.
The home is so well placed for easy access and certainly meets with the family approval. The whole home is very pleasantly designed and decorated extremely well, and best of all it is kept spotlessly clean and tidy.
My wife's room is very spacious and fully equipped for her requirements.
The staff are all very caring and meal times are excellent. Choice of food is the best we have seen in comparison to other homes.
11 November 2025
I can't thank or praise ALL the staff at Highmarket enough for the care they have shown both to my mother and myself for my mother's respite care. Not only caring but efficient, competent and compassionate. They worked tirelessly to get my mother discharged from hospital in a different county and
welcomed her warmly making her short stay a pleasant experience for both of us. She loved her room and thought she was in a hotel and not a nursing home! I was impressed with the whole set up and layout in the home, from security, laundry care, cleanliness, nursing care, personal care, meals, activities and managers all friendly yet professional. Most of all my mother was happy.
15 October 2025
I have been visiting Highmarket for years, and it is fantastic, the staff are so warm & kind. I attend activities every day and have lots of friends here. I will be moving here myself soon. The food is lovely, and it is truly a fantastic place. Thank you all.
14 October 2025
This was mum's second stay at Highmarket as she recovered from a stroke.
She loved her stay and for as much as she was keen to go home, she commented she would really miss the staff. In particular Luca and Alyesha who did so much to make her stay comfortable and relaxing.
Even though mum was
following a strict puréed food regimen, every effort was made to ensure she was offered enticing nutrient dense meals.
All in all a comfortable and most enjoyable 'holiday'.
09 October 2025
I would like to say the staff, food and environment is very nice. The bingo is very enjoyable. The social group club is brilliant. I come every week and will continue to visit.
26 August 2025
I just felt I had to write and express my sincere thanks to all at Highmarket for making my mother's first 3 weeks at the home so happy. In that time she has improved both her physical and mental well being enormously, and is now eating like she used to!!! There is a comprehensive range of
activities on offer every day and my mother particularly enjoys the group crossword puzzles and 'silver' spinners sessions. By way of an example, on returning home at the weekend she positively leapt over the doorstep which she previously has struggled with. So a BIG thanks to all the staff - there are too many to mention in person but a special word of thanks to Ross for being so welcoming and encouraging my mother to get much fitter, and a particular member of staff and her team for the wonderful care she is now receiving. Well done to you all and thank you.
26 August 2025
We have used respite a few times, we found the room, and access to her patio has been very good. She has developed some good friends, and got involved with suitable activities. Levels of cleanliness is very good. It's likely mum will go back again soon!
22 August 2025
My mother broke her hip back in March and after spending some time in hospital, I had to find her respite, as she was going downhill in hospital. After visiting Highmarket House, they sent a nurse to assess her and she was transferred within 24 hours. My mother was very sceptical, as she was very
anti going into a care home. The staff were very welcoming and and couldn't do enough for her. It took her a few weeks to settle but after 9 weeks she asked if she could stay and didn't want to go home. She enjoys the company of staff and residents and is looked after so well. She enjoys the food and has a glass of wine with her meal. The staff go out of their way to make her feel special and look after her every needs. As a family we know she is safe and being well looked after, most importantly she is happy. We enjoy going to visit her in the bistro with coffee, drinks and cakes available. Thank you Highmarket House.
06 May 2025
Just wanted to say 'Thank you' to everyone for making the recent respite planning/ stay such a positive experience for us all. I would definitely highly recommend Highmarket House and will certainly use your care home in the future ,if needed , without any hesitation. You are doing a brilliant job!
23 April 2025
Our mother had a wonderful two week respite stay Feb/March 2025. It gave her a much needed boost and certainly helped the family have a break from caring duties. She loved her ground floor garden room. We were really pleased that she took the opportunity to participate in the different daily
activities. She still talks about them all and thoroughly enjoyed the cinema afternoons with drinks and snacks. Everyday she used the coffee shop area, chatting with residents, staff and guests. During her stay she had her hair and nails done, appreciating all the efforts from the staff. Meals were of a high standard, mum particularly liked the homemade soups and commented that the food was "5 star luxury".
Staff were always welcoming, helpful , attentive, offering useful advice. The duty care team did their utmost to give mum excellent care , for which we are very grateful.
A million thanks from all the family and highly recommend this care home to others.
14 April 2025
My involvement with Highmarket House has been ongoing since 2019 when my mother was a resident. Nowadays it's to do with a past neighbour. We visited numerous care homes as a voluntary driver so feel confident in assessing Highmarket as one of the better homes. Staff are helpful and caring and
management are always ready to listen and advise if needed.
10 April 2025
From the time my husband came into Highmarket he has been looked after very well. Just walking through the door, a happy greeting from all receptionists, the nurse on duty and all the carers, they seem to go that extra mile to make sure my husband is comfortable. The reason for the low mark on food,
he doesn't like some food, but they always give him another choice.
02 April 2025
I am delighted with everything about Highmarket House. The care my mum receives is exceptional - very caring, well trained and dedicated staff. The entertainment is varied and inclusive. I had and will continue to recommend Highmarket House to friends who are considering similar care for their
relatives.
02 April 2025
Always a friendly greeting, lovely communal areas that are kept clean, staff are always polite and helpful. Feel safe in the knowledge that my mum is in safe and caring environment.
22 January 2025
The care my mother receives is outstanding, all the care staff show lots of compassion and you can see they truly care about their residents wellbeing.
We get constant updates about my mum and they are always going above and beyond for her.
We visit daily and can see she's very well cared for as
well as the other residents.
She takes part in the activities and has been on many day trips with the home.
08 January 2025
The resident told me she liked it at Highmarket House, she was happy to stay here. I asked her if she wanted to go home. Her reply was "Not really.".
I have found all staff to be very friendly and helpful. It has given me peace of mind to know everything possible has been done for my aunt.
02 January 2025
I can honestly say I have never felt so welcomed in my life, I was so worried and all the staff were so kind, they went above and beyond. My mum loves being here and the change in her is unbelievable, doing things and so happy. I am so very grateful both my mum and my life feels so much better.
Thank you from the bottom of my heart.
02 January 2025
Very pleased with the standard and professionalism of all staff. They treat my wife with respect. She feels very comfortable in Highmarket House. Also, the management are very helpful and supportive.
14 October 2024
My parents were residents between January 2023 and June 2024 when my mother died - my father, who had Parkinson's died in July 2023.
Staff are incredible - from the manager, through to the carers and nursing team, housekeeping and maintenance. Kind, efficient but with a sense of humour. My
mother, left on her own for a year after my father died, said repeatedly that she knew she was in the right place. And whilst they are fabulous to the residents, I was touched by how kind the staff were to me too.
I was encouraged to pop in and have lunch - you're not made to feel in the way but are welcomed. And when I had my dog with me (pet therapy really does seem to work), another table was set in one of the other reception rooms. Food was generally excellent with a good choice. The coffee shop at the front is a lovely idea - a destination and change of scenery and offers a great choice.
The wonderful facilities team organised much appreciated great trips out such as Crufts and Cadbury's world.