Submit a Review for Ferndown Manor
110 Golf Links Road, Ferndown, BH22 8DA
View full details of Ferndown ManorLatest Reviews for Ferndown Manor
10 March 2026
We were greeted warmly at reception, and our questions were quickly answered. The staff were extremely attentive and understanding. We were offered refreshments and were made to feel welcome. The home is lovely, clean, bright and warm. Nothing is too much for the staff in what can be a difficult
environment at times. At no time did we feel rushed out or ignored. Lovely personal attention.
06 February 2026
My mum needed some short term care. Ferndown Manor was able to take my mum within a couple of days and immediately was giving her an excellent level of care. The team listened to my feedback and quickly adjusted my mum's care to meet her needs. Overall, I have been very impressed with the team at
Ferndown Manor,
19 January 2026
My whole experience is second to none. All staff lare ike family, full of love and caring.
23 December 2025
The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked after. Jackie has been a constant positive part of my mum's care, always there to offer kind words and advice, a great reception team, always welcoming, i.e., Suzie.
23 December 2025
Overall experience as a visitor is excellent. The resident I visit is sometimes left in bed in the mornings quite late. He needs to be got up earlier.
Staff are all friendly, and there is a good ambience in the communal lounge whenever I visit.
21 October 2025
Mum was a resident of Ferndown from 31/8/23 - 15/9/25. We chose Ferndown after visiting 13 homes in Dorset & Wales and being impressed with 2 weeks' respite earlier in 2023. Mum became increasingly unwell from July, and it was a huge relief that she could spend the last weeks of her life in her own
room being looked after by people who knew her little quirks. She died peacefully at 57 15/9/25 with me by her side - the staff improvised a bed so I could stay, and her care in those last days was outstanding. Thank you to all the team & front of house for helping us through this hard time.
10 October 2025
Every member of staff is caring, and they look after the residents very well. The staff always have time to speak to relatives and visitors. The staff are lovely!
25 September 2025
All staff are lovely. I had to move mum quite urgently and staff were really helpful and supportive which took a lot of the stress away. I love visiting the home and I am always made to feel welcome. It's a safe haven and a weight off my mind. Thank you Ferndown Manor for all your help and care.
26 August 2025
A big thank you to the Reception staff who always go out of their way to enable me to speak to my Mum.
Visual impairment means that it is very difficult for her to use her mobile - they take her to reception so that she can use a phone there.
21 August 2025
I came for my 2-week stay in Ferndown Manor Care Home from July 3rd to July 19th 2025. Surroundings are beautiful, and I loved the garden very much. The caring staff were so good and nothing too much trouble. Exemplary! I appreciated the coffee cake and anything one wanted at all times. Staffing
very good. Activity folk are excellent at all lengths and abilities. The patience of all staff was amazing!! (As I had been in the caring system myself) Food was a little nursery style. Butched and puds very good. Not much fruit, though. Very efficiently served and cleared away. Room was good (room meal time please). Clean at all times. I was able to get around on my 3 wheeler, too. Thank you. 6 stars ******
12 August 2025
A brilliant thank you to the customer relations manager and her support staff for being so welcoming and professional in their approach. Nothing too much trouble.
Also a big thank you to the nursing staff who were so diligent and compassionate during my stepmother's brief stay.
04 June 2025
We found the facilities & staff were very helpful & obliging. Nothing is too much trouble. My dad has excellent treatment & help here during his 2-month stay. When he departed, there was total care & respect to him & we found everyone to be compassionate & caring. Thank you to everyone for
everything.
06 May 2025
We viewed several homes in the area and my sister her husband a decent one we all agreed on this one. Definitely not disappointed the staff are all very friendly and approachable for and queries that we have regarding Mums care and well-being your always greeted by a friendly receptionist and the
management are particularly good at sorting out any questions you have. Mum has top level care and is invited to join in on any activities that are happening on that day, there is always something good going on with the activities staff. The home is always clean and smells good unlike some that I have visited and the coffee shop is a good area for a chat with other residents families. Mum seems to be happy staying at the home and did make some nice friends when she first moved there. All in all 10/10.
15 April 2025
Mum has stayed at Ferndown Manor several times over the past three years for respite and has settled in really well. She has found all members of staff very friendly and caring. Food and facilities are are also very good.
09 April 2025
My mum has been in Ferndown Manor for just over a year now, and she is very happy. There are always lots of lovely activities for her to take part in, she particularly likes music and the visits from various performers and loves animals. As a family, we are so grateful that mum is able to live here
as she is safe, happy and very cared for. Ferndown Manor has a very friendly atmosphere and all the staff across the board are amazing. Thank you all so much.
19 February 2025
The Manor is a spacious and pleasant environment. It is always clean and neat, and the staff are always pleasant. The arrangement of the rooms from a visitor's point of view could do with reviewing, as there is generally not a visitor's chair, and if there is you can only sit on the other side of
the bed and if there is not you have to sit on the bed.
03 February 2025
Ferndown Manor and all the staff continue to be amazing in all the care, understanding, provision of entertainment and activities for my mother in law. Their support to her and her needs and to us as a family at a distance goes above and beyond. My mother in law has flourished since becoming a
resident at Ferndown Manor which is all attributed to the comments above.
16 December 2024
Ferndown Manor is an excellent care home. The management and all members of staff are always kind, helpful and extremely supportive. My mother has had several respite stays over the past year and l have had the pleasure of getting to know many of her carers. The home is clean, well run and offers so
many things such as hairdressing, chiropody, a lovely coffee shop, various activities for the residents and their families, and delicious, varied nutritious meals. l felt that my mother was always safe, well cared for and treated with the utmost dignity and respect. Thank you to everyone.
04 December 2024
Mum and I have found the staff to be caring and kind towards her. She is comfortable and looked after her well. However mum would love to be able to chat with a staff member each day, although she realises that the staff are very busy.
01 December 2024
Mom moved into the home in June 2024. Since that date she has settled in well enjoys the activities and is much more like 'My old mum'. The care given is exemplary and always given with a smile.
Latest Reviews for Ferndown Manor
10 March 2026
We were greeted warmly at reception, and our questions were quickly answered. The staff were extremely attentive and understanding. We were offered refreshments and were made to feel welcome. The home is lovely, clean, bright and warm. Nothing is too much for the staff in what can be a difficult
environment at times. At no time did we feel rushed out or ignored. Lovely personal attention.
06 February 2026
My mum needed some short term care. Ferndown Manor was able to take my mum within a couple of days and immediately was giving her an excellent level of care. The team listened to my feedback and quickly adjusted my mum's care to meet her needs. Overall, I have been very impressed with the team at
Ferndown Manor,
19 January 2026
My whole experience is second to none. All staff lare ike family, full of love and caring.
23 December 2025
The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked after. Jackie has been a constant positive part of my mum's care, always there to offer kind words and advice, a great reception team, always welcoming, i.e., Suzie.
23 December 2025
Overall experience as a visitor is excellent. The resident I visit is sometimes left in bed in the mornings quite late. He needs to be got up earlier.
Staff are all friendly, and there is a good ambience in the communal lounge whenever I visit.
21 October 2025
Mum was a resident of Ferndown from 31/8/23 - 15/9/25. We chose Ferndown after visiting 13 homes in Dorset & Wales and being impressed with 2 weeks' respite earlier in 2023. Mum became increasingly unwell from July, and it was a huge relief that she could spend the last weeks of her life in her own
room being looked after by people who knew her little quirks. She died peacefully at 57 15/9/25 with me by her side - the staff improvised a bed so I could stay, and her care in those last days was outstanding. Thank you to all the team & front of house for helping us through this hard time.
10 October 2025
Every member of staff is caring, and they look after the residents very well. The staff always have time to speak to relatives and visitors. The staff are lovely!
25 September 2025
All staff are lovely. I had to move mum quite urgently and staff were really helpful and supportive which took a lot of the stress away. I love visiting the home and I am always made to feel welcome. It's a safe haven and a weight off my mind. Thank you Ferndown Manor for all your help and care.
26 August 2025
A big thank you to the Reception staff who always go out of their way to enable me to speak to my Mum.
Visual impairment means that it is very difficult for her to use her mobile - they take her to reception so that she can use a phone there.
21 August 2025
I came for my 2-week stay in Ferndown Manor Care Home from July 3rd to July 19th 2025. Surroundings are beautiful, and I loved the garden very much. The caring staff were so good and nothing too much trouble. Exemplary! I appreciated the coffee cake and anything one wanted at all times. Staffing
very good. Activity folk are excellent at all lengths and abilities. The patience of all staff was amazing!! (As I had been in the caring system myself) Food was a little nursery style. Butched and puds very good. Not much fruit, though. Very efficiently served and cleared away. Room was good (room meal time please). Clean at all times. I was able to get around on my 3 wheeler, too. Thank you. 6 stars ******
12 August 2025
A brilliant thank you to the customer relations manager and her support staff for being so welcoming and professional in their approach. Nothing too much trouble.
Also a big thank you to the nursing staff who were so diligent and compassionate during my stepmother's brief stay.
04 June 2025
We found the facilities & staff were very helpful & obliging. Nothing is too much trouble. My dad has excellent treatment & help here during his 2-month stay. When he departed, there was total care & respect to him & we found everyone to be compassionate & caring. Thank you to everyone for
everything.
06 May 2025
We viewed several homes in the area and my sister her husband a decent one we all agreed on this one. Definitely not disappointed the staff are all very friendly and approachable for and queries that we have regarding Mums care and well-being your always greeted by a friendly receptionist and the
management are particularly good at sorting out any questions you have. Mum has top level care and is invited to join in on any activities that are happening on that day, there is always something good going on with the activities staff. The home is always clean and smells good unlike some that I have visited and the coffee shop is a good area for a chat with other residents families. Mum seems to be happy staying at the home and did make some nice friends when she first moved there. All in all 10/10.
15 April 2025
Mum has stayed at Ferndown Manor several times over the past three years for respite and has settled in really well. She has found all members of staff very friendly and caring. Food and facilities are are also very good.
09 April 2025
My mum has been in Ferndown Manor for just over a year now, and she is very happy. There are always lots of lovely activities for her to take part in, she particularly likes music and the visits from various performers and loves animals. As a family, we are so grateful that mum is able to live here
as she is safe, happy and very cared for. Ferndown Manor has a very friendly atmosphere and all the staff across the board are amazing. Thank you all so much.
19 February 2025
The Manor is a spacious and pleasant environment. It is always clean and neat, and the staff are always pleasant. The arrangement of the rooms from a visitor's point of view could do with reviewing, as there is generally not a visitor's chair, and if there is you can only sit on the other side of
the bed and if there is not you have to sit on the bed.
03 February 2025
Ferndown Manor and all the staff continue to be amazing in all the care, understanding, provision of entertainment and activities for my mother in law. Their support to her and her needs and to us as a family at a distance goes above and beyond. My mother in law has flourished since becoming a
resident at Ferndown Manor which is all attributed to the comments above.
16 December 2024
Ferndown Manor is an excellent care home. The management and all members of staff are always kind, helpful and extremely supportive. My mother has had several respite stays over the past year and l have had the pleasure of getting to know many of her carers. The home is clean, well run and offers so
many things such as hairdressing, chiropody, a lovely coffee shop, various activities for the residents and their families, and delicious, varied nutritious meals. l felt that my mother was always safe, well cared for and treated with the utmost dignity and respect. Thank you to everyone.
04 December 2024
Mum and I have found the staff to be caring and kind towards her. She is comfortable and looked after her well. However mum would love to be able to chat with a staff member each day, although she realises that the staff are very busy.
01 December 2024
Mom moved into the home in June 2024. Since that date she has settled in well enjoys the activities and is much more like 'My old mum'. The care given is exemplary and always given with a smile.