The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked afterDarren B(Son of Resident/Service User)
The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked afterDarren B(Son of Resident/Service User)
Ferndown Manor is a purpose-built care home, offering permanent and respite residential, nursing and dementia care in luxurious surroundings.
Located in Dorset, each of the home’s bedrooms are en-suite and individually styled. Residents are encouraged to live fulfilled lives with premium facilities including a cinema, hair salon and café. Residents living with dementia can relax in the dedicated Namaste room and outside there are beautiful, landscaped gardens.
The experienced Ferndown team get...
Ferndown Manor is a purpose-built care home, offering permanent and respite residential, nursing and dementia care in luxurious surroundings.
Located in Dorset, each of the home’s bedrooms are en-suite and individually styled. Residents are encouraged to live fulfilled lives with premium facilities including a cinema, hair salon and café. Residents living with dementia can relax in the dedicated Namaste room and outside there are beautiful, landscaped gardens.
The experienced Ferndown team get to know each resident, including their needs, interests and tastes, tailoring their care and lifestyle plans to suit each individual. They plan a wide range of activities such as music sessions, outings and growing vegetables in the garden.
Contact Ferndown Manor to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Ferndown Manor for full pricing details and T&Cs.
Ferndown Manor has a Review Score of 9.8 (9.818) out of 10, based on 53 reviews in the last 2 years.
Over all time Ferndown Manor has 188 reviews.
Very friendly staff with lovely atmosphere. Very comfortable setting.
Very friendly staff with lovely atmosphere. Very comfortable setting.
We can't thank you enough for taking the time to write your lovely review. Your positive feedback means so much to us all. Best wishes and we look forward to seeing you again soon.
Could not have asked for a better home for my Granny. The staff are so kind, helpful and clearly care about their residents. Honestly 10/10 in every way! My Granny is content and happy and that's all we could ever have asked for with the transition. My Grandads always made welcome when he visits...
Could not have asked for a better home for my Granny. The staff are so kind, helpful and clearly care about their residents. Honestly 10/10 in every way! My Granny is content and happy and that's all we could ever have asked for with the transition. My Grandads always made welcome when he visits daily and he couldn't speak anymore highly about Ferndown Manor himself.
Thank you for your wonderful review, it is so lovely. We're delighted to hear that your Granny is happy and settled at Ferndown Manor. Your kind words about our caring team mean so much, and we're pleased that your Grandad always feels so welcome during his visits. We are so very fond of them both and your family. Thank you again and we hope to welcome you back soon.
Lovely comfortable residence, very homely caring staff. Friendly atmosphere
Lovely comfortable residence, very homely caring staff. Friendly atmosphere
Best wishes.
All staff have been friendly & really helpful. From my first enquiry at the home for my mum's potential residency (when she was still in hospital), Donna has been excellent - both attentive & reassuring. I am so reassured that mum is safe and looked after well at Ferndown Manor.
All staff have been friendly & really helpful. From my first enquiry at the home for my mum's potential residency (when she was still in hospital), Donna has been excellent - both attentive & reassuring. I am so reassured that mum is safe and looked after well at Ferndown Manor.
Thank you for your lovely review. It was a pleasure to be able to support you and your mum during her move to Ferndown Manor. We understand how important reassurance is during such an important transition and it's wonderful to hear that you feel confident she is safe and well cared for. Thank you...
Thank you for your lovely review. It was a pleasure to be able to support you and your mum during her move to Ferndown Manor. We understand how important reassurance is during such an important transition and it's wonderful to hear that you feel confident she is safe and well cared for. Thank you for your trust and kind words and we shall be sure to mention this to all of the team and Donna. Thank you again. Best wishes.
Cherry recently moved from another care home to Ferndown Manor. The support and care received has been wonderful. She has settled in immediately and considering she has dementia is very comforting. She loves the activities and has actually improved cognitively. She has made lots of friends and she...
Cherry recently moved from another care home to Ferndown Manor. The support and care received has been wonderful. She has settled in immediately and considering she has dementia is very comforting. She loves the activities and has actually improved cognitively. She has made lots of friends and she appreciates the lovely surroundings. It's such a relief to know she is well cared for and I don't have to worry about her wellbeing.
Ferndown Manor has been a fantastic care home for both my uncle & aunt who have been residents over the past year. The staff are very professional and caring for everyone visitors and residents. The coffee shop is a great focal area for residents + visitors. It's a pleasure to visit and see my aunt...
Ferndown Manor has been a fantastic care home for both my uncle & aunt who have been residents over the past year. The staff are very professional and caring for everyone visitors and residents. The coffee shop is a great focal area for residents + visitors. It's a pleasure to visit and see my aunt + see the staff who make you so welcome.
Thank you so much for your wonderful review. We're delighted that both your uncle and aunt are enjoying Ferndown Manor. Your kind words about our caring team and welcoming home mean so much to us. We're especially pleased you enjoy visiting and your comments about our coffee shop are lovely. Thank you again and we look forward to welcoming you back soon. Best wishes.
Overall, extremely happy with everything Dad is so happy & feels safe. Carers are all so kind even office staff know all the residents & relatives. Fabulous activities. It feels like home from home. I have had great support from all the staff. I look forward to coming here.
Overall, extremely happy with everything Dad is so happy & feels safe. Carers are all so kind even office staff know all the residents & relatives. Fabulous activities. It feels like home from home. I have had great support from all the staff. I look forward to coming here.
Thank you for your wonderful review. We're delighted to hear that your Dad is so happy, feels safe, and that Ferndown Manor has become a real home from home for him. It means so much to know that you feel supported by our team and enjoy visiting. We love having you and your family visit too. Your...
Thank you for your wonderful review. We're delighted to hear that your Dad is so happy, feels safe, and that Ferndown Manor has become a real home from home for him. It means so much to know that you feel supported by our team and enjoy visiting. We love having you and your family visit too. Your kind words about our carers, office staff, and activities are truly appreciated and will be shared with everyone. Thank you again and we look forward to seeing you again soon.??
Dad has lived at Ferndown Manor for around 14 months now and he is very happy there. After living alone, moving there has been quite transformational for his quality of life and it's wonderful to see him so settled and joining it with activities. The staff are genuinely caring and always friendly...
As a relative it's always a joy to visit.
Your dad has settled so well, and he loves being part of our Ferndown Manor family. We are very fond of him too. It is wonderful to hear how positive his...
Thank you for your wonderful review. We are so happy to read your kind words, and I know they will mean a great deal to all of our team.Best wishes from us all at Ferndown Manor.
The new refurbishment is looking good.
The new refurbishment is looking good.
Thank you for your wonderful feedback. We are delighted that your aunt is enjoying life at Ferndown Manor and that you have been impressed by our facilities, activities, and dedicated team. Your kind comments about the refurbishment are greatly appreciated. Thank you for taking the time to share your experience with us. Best wishes.
Come to Visit my friend she is really happy and I have met some of the staff and they are really nice.
Come to Visit my friend she is really happy and I have met some of the staff and they are really nice.
Thank you so much for your lovely review. It's aways good to see you and chat when you visit. We are delighted that your friend has settled and happy and has decided to stay. Your kind comments are greatly appreciated and our team will be really happy to hear this Best wishes and look forward to seeing you soon.
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Very kindly having my cat who is very elderly.
Very kindly having my cat who is very elderly.
Thank you for your kind review. We are so happy to hear that you feel your health has improved and that you are happy living here with us. Your cat is your family and we are so happy she is here with you. Much love from us all and thank you again.
This home has made Sylvia feel most welcome from the 1st time we arrived. She has said she loves it here and wants to stay permanently.
This home has made Sylvia feel most welcome from the 1st time we arrived. She has said she loves it here and wants to stay permanently.
We thank you dearly for your lovely review. We are delighted that Sylvia has settled so well and that she felt welcomed form her first visit. It means a great deal to us that Sylvia wishes to stay permanently with us. We are very fond of her and her dear cat, Tinkerbell ??. Best wishes and we look forward to seeing you again soon.
Care home Staff were all super helpful from the moment I walked through the front door to visit my nan. Everything was super clean and the birthday cake was delicious!
Care home Staff were all super helpful from the moment I walked through the front door to visit my nan. Everything was super clean and the birthday cake was delicious!
Thank you again. Best wishes and we look forward to welcoming you back soon.
The Anning team who look...
All the staff from reception to the top are always so friendly and helpful which has been much appreciated at this very difficult time.
Anning team will be touched and delighted to hear your really kind feedback. I will ensure that I also pass your...
Thank you so much for your lovely feedback. It was a privilege to be able to arrange things swiftly and smoothly, particularly at this very difficult time for you and your family.Anning team will be touched and delighted to hear your really kind feedback. I will ensure that I also pass your your lovely comments to Jazz and Lucy as well as all of the staff. We are also very fortunate to have a supportive Home Manager who understands the importance of responding quickly when families need us most. We hope that mum is well and that she is enjoying being back at home. Please send her our very best wishes. Thank you again ??
As a family we could not be more delighted and grateful for the way my wife has been accepted as a resident. All the staff in their various ways have gone out of their way to make her welcome and already she feels very much at home!
As a family we could not be more delighted and grateful for the way my wife has been accepted as a resident. All the staff in their various ways have gone out of their way to make her welcome and already she feels very much at home!
Thank you so much for your very kind words, it means so much to all of the team. It is truly a privilege to be able to care for your wife: she is wonderful lady and we are delighted to see her settle so well. We are grateful that you have chosen Ferndown Manor to be part of your family's journey and the trust you have placed in us. Best wishes and we look forward to seeing you soon.
The friendliness of the staff, the lovely environment, and the welcoming ambience. I particularly...
Mum has settled in well. She loves the staff and lights up when she sees them. They are so caring and make all the residents feel special. It's a wonderful care home!
We try to create a 'home from home' feel approach to ensure our residents feel happy, valued and of course feel loved and cared...
Thank you for your wonderful review. We are delighted that Ferndown Manor felt like the right home for your mum. She is a wonderful lady and we are all very fond of her.Thank you also for your kind comments about our Activities team, chef, accommodation, and our dining experience and all of the staff, we are truly grateful. Best wishes.
Lovely, clean private rooms. Very caring staff that are hands on.
Lovely, clean private rooms. Very caring staff that are hands on.
Thank you so much for taking the time to write your review. It's wonderful to hear your feedback. We'll be sure to share your lovely kind words with everyone. Best wishes.
A very welcoming bistro. Staff are very kind and lovely.
A very welcoming bistro. Staff are very kind and lovely.
Thank you so much for your lovely review. We value your comments enormously and your kind words about our lovely team mean an awful lot. We hope to welcome you back soon.
A lovely light care home in very nice settings with a garden with seating areas. When you arrive the team are very welcoming and extremely helpful. Whilst i was there. There's a great energy about the place very personable
A lovely light care home in very nice settings with a garden with seating areas. When you arrive the team are very welcoming and extremely helpful. Whilst i was there. There's a great energy about the place very personable
Thank you for your kind review. We are delighted to hear that you found our home welcoming and full of positive energy. Our garden is beautiful and we encourage all our guests and residents to make the most of this lovely wonderful outdoor space. I will be sure to pass your uplifting comments to our team. Best wishes and we hope to welcome you back soon.
My eternal thanks.
My eternal thanks.
Thank you so much for your heartfelt words—they truly mean the world to us. We feel privileged to have cared for your sister-in-law over the past four years, and your gratitude will mean so much to the whole team. We look forward to seeing you again soon. Best wishes and thank you again.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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I joined Ferndown Manor in 2021. Before I joined Care UK I worked as a Home Manager for several care homes, and before that, I worked as a District...
I joined Ferndown Manor in 2021. Before I joined Care UK I worked as a Home Manager for several care homes, and before that, I worked as a District Nurse Manager for 20 years.
I decided to join Care UK as the company was highly recommended and its values reflect how care should be delivered and how I would want to be cared for.
In my role as Home Manager, I want to ensure the home remains a happy, safe place where residents thrive, and the team is proud to work. I want to ensure the highest standards of care are maintained. To succeed in this role, you need to be a good listener, be empathetic, have strong leadership skills, and be a good role model.
Walking around the home first thing in the morning is my favourite part of my job as it gives me an opportunity to greet every member of staff and residents. I also love to see the atmosphere when residents are enjoying positive participation in fulfilling activities.
My biggest professional challenge so far has been taking a home from an Inadequate CQC rating to Good.
The care home lists weekly fees per person from £1,669 for residential care (respite from £1,911), from £1,794 for residential dementia care (respite from £2,018), from £1,979 for nursing care (respite from £2,226) and from £2,074 for nursing dementia care (respite from £2,333). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 75 Single Rooms.
Own Furniture if required, Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ferndown Manor to verify any information. View our terms and conditions. Ferndown Manor has an Enhanced Service -what an Enhanced Service includes.