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Ferndown Manor

110 Golf Links Road, Ferndown, Dorset BH22 8DA
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The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked afterDarren B(Son of Resident/Service User)
Ferndown Manor, Ferndown
Ferndown Manor, Ferndown
Ferndown Manor, Ferndown

Ferndown Manor is a purpose-built care home, offering permanent and respite residential, nursing and dementia care in luxurious surroundings.

Located in Dorset, each of the home’s bedrooms are en-suite and individually styled. Residents are encouraged to live fulfilled lives with premium facilities including a cinema, hair salon and café. Residents living with dementia can relax in the dedicated Namaste room and outside there are beautiful, landscaped gardens.

The experienced Ferndown team get...  

Care Provided by Ferndown Manor

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,595From £1,794
Residential Dementia CareFrom £1,690From £1,900
Nursing CareFrom £1,860From £2,092
Nursing Dementia CareFrom £1,955From £2,199
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.

Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees for respite stays.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any

other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Ferndown Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sara Muslin(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (75)

Parking

  • Parking on-site

Ferndown Manor Reviews (178)

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9.8

Ferndown Manor has a Review Score of 9.8 (9.769) out of 10, based on 46 reviews in the last 2 years. Over all time Ferndown Manor has 178 reviews.

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Showing 178 reviews matching selected criteria
Review from Sylvia I (Resident / Service User) published on 23 July 2026 Submitted via Postal Card
Overall Experience
Generally I am very happy and health has improved.

Very kindly having my cat who is very elderly.

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Review from S V (Friend of Resident) published on 9 July 2026 Submitted via Postal Card
Overall Experience

This home has made Sylvia feel most welcome from the 1st time we arrived. She has said she loves it here and wants to stay permanently.

Reply from Donna Milne-Barron, Reviews Team at Ferndown Manor

We thank you dearly for your lovely review. We are delighted that Sylvia has settled so well and that she felt welcomed form her first visit. It means a great deal to us that Sylvia wishes to stay permanently with us. We are very fond of her and her dear cat, Tinkerbell ??. Best wishes and we look forward to seeing you again soon.

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Review from G T (Grandson of Resident) published on 9 July 2026 Submitted via Postal Card
Overall Experience

Care home Staff were all super helpful from the moment I walked through the front door to visit my nan. Everything was super clean and the birthday cake was delicious!

Reply from Donna Milne-Barron, Reviews Team at Ferndown Manor
Thank you so much for you kind comments. It means an awful lot to everyone, who will be thrilled to hear. So pleased that you enjoyed the birthday cake. I heard that your nan had three birthday cakes ! how lovely.

Thank you again. Best wishes and we look forward to welcoming you back soon.

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Review from Zoe J (Daughter of Resident) published on 9 July 2026 Submitted via Website
Overall Experience
I cannot thank Donna the Customer Relations Manager enough for helping me get my mum into Ferndown Manor within 24 hours of being told my mum could leave hospital for some rehabilitation after her long stay in hospital. Everything went smoothly with the help of Donna.
The Anning team who look after my mum are amazing. I have to thank Jazz and Lucy who have been amazing with me. Giving me the support I have needed to care for my mum in her rehabilitation.
The rest of the Anning team have also been very helpful in caring for my mum - thank you all.

All the staff from reception to the top are always so friendly and helpful which has been much appreciated at this very difficult time.

Reply from Donna Milne-Barron, Reviews Team at Ferndown Manor
Thank you so much for your lovely feedback. It was a privilege to be able to arrange things swiftly and smoothly, particularly at this very difficult time for you and your family.

Anning team will be touched and delighted to hear your really kind feedback. I will ensure that I also pass your...  

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Review from B M (Husband of Resident) published on 1 July 2026 Submitted via Postal Card
Overall Experience

As a family we could not be more delighted and grateful for the way my wife has been accepted as a resident. All the staff in their various ways have gone out of their way to make her welcome and already she feels very much at home!

Reply from Donna Milne-Barron, Reviews Team at Ferndown Manor

Thank you so much for your very kind words, it means so much to all of the team. It is truly a privilege to be able to care for your wife: she is wonderful lady and we are delighted to see her settle so well. We are grateful that you have chosen Ferndown Manor to be part of your family's journey and the trust you have placed in us. Best wishes and we look forward to seeing you soon.

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Review from Amanda E (Daughter of Resident) published on 1 July 2026 Submitted via Website
Overall Experience
Our family had no experience of care homes when we started looking. We visited Ferndown Manor and one other. Within the first 10 mins of our visit here we knew it was the right place for our mum.
The friendliness of the staff, the lovely environment, and the welcoming ambience. I particularly wanted a care home that felt more like a small hotel with no 'institutional' look and feel. In short it felt right here.
Mum's room is lovely - a good size, quality furniture, warm and welcoming. We were encouraged from day one to bring in pictures and photos which were put up on the wall immediately. On our first day, we had visits from Activities to learn more about mums interests and tell us what was on. The chef even visited to tell us all about the menus and learn of any personal wishes. The food is great quality and varied.

Mum has settled in well. She loves the staff and lights up when she sees them. They are so caring and make all the residents feel special. It's a wonderful care home!

Reply from Donna Milne-Barron, Reviews Team at Ferndown Manor
Thank you for your wonderful review. We are delighted that Ferndown Manor felt like the right home for your mum. She is a wonderful lady and we are all very fond of her.

We try to create a 'home from home' feel approach to ensure our residents feel happy, valued and of course feel loved and cared...  

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Review from J K (Son of Resident) published on 23 June 2026 Submitted via Postal Card
Overall Experience

Lovely, clean private rooms. Very caring staff that are hands on.

Reply from Donna Milne-Barron, Reviews Team at Ferndown Manor

Thank you so much for taking the time to write your review. It's wonderful to hear your feedback. We'll be sure to share your lovely kind words with everyone. Best wishes.

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Review from Gary W (Relative of Resident) published on 23 June 2026 Submitted via Postal Card
Overall Experience
I came to visit my relative, and it's really lovely.

A very welcoming bistro. Staff are very kind and lovely.

Reply from Donna Milne-Barron, Reviews Team at Ferndown Manor

Thank you so much for your lovely review. We value your comments enormously and your kind words about our lovely team mean an awful lot. We hope to welcome you back soon.

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Review from A L (Friend of Resident) published on 19 June 2026 Submitted via Website
Overall Experience

A lovely light care home in very nice settings with a garden with seating areas. When you arrive the team are very welcoming and extremely helpful. Whilst i was there. There's a great energy about the place very personable

Reply from Donna Milne-Barron, Reviews Team at Ferndown Manor

Thank you for your kind review. We are delighted to hear that you found our home welcoming and full of positive energy. Our garden is beautiful and we encourage all our guests and residents to make the most of this lovely wonderful outdoor space. I will be sure to pass your uplifting comments to our team. Best wishes and we hope to welcome you back soon.

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Review from Jennifer R (Sister-in-law of Resident) published on 10 June 2026 Submitted via Postal Card
Overall Experience
I am so grateful to be able to express my heartfelt gratitude to Ferndown Manor and all the young men and women who work there.
From the moment my sister in law entered Ferndown Manor 4 years ago, she has never received anything but the very best of care.

My eternal thanks.

Reply from Donna Milne-Barron, Reviews Team at Ferndown Manor

Thank you so much for your heartfelt words—they truly mean the world to us. We feel privileged to have cared for your sister-in-law over the past four years, and your gratitude will mean so much to the whole team. We look forward to seeing you again soon. Best wishes and thank you again.

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Review from A F (Daughter of Resident) published on 9 June 2026 Submitted via Postal Card
Overall Experience

Staff are always happy and smiling. Nothing is too much trouble. The team are always on hand to help answer any queries that may arise. Mom is offered choices with regard to activities to join in with. She is encouraged to play a full part in day-to-day pursuits. From reception, carers, activity maintenance and management. The whole team are a credit to Care UK.

Reply from Donna Milne-Barron, Reviews Team at Ferndown Manor

Thank you so much for your very kind words and for taking the time to write your review. This really does mean a lot to all of the team to hear your very positive feedback. It is a joy and a privilege be able to look after your mum and to have you and your family visit. Best wishes from us all.

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Review from G M (Nephew of Resident) published on 9 June 2026 Submitted via Postal Card
Overall Experience

Our relatives and us have been welcomed with smiles and offers to help. Our relative has a nice room with her own pictures put up on the walls. So far, everyone is friendly, caring and helpful. Keeping us informed of her health and well being. Always smiling and going above and beyond.

Reply from Donna Milne-Barron, Reviews Team at Ferndown Manor

Thank you so much for your positive and uplifting review, it really means a lot. We are so pleased that you relative has her familiar personal comforts which helps makes it feel like home. It is wonderful to hear the team are supporting you and I know they will be so happy to hear your very lovely feedback. Thank you again and we look forward to seeing both again soon. Best wishes.

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Review from Amelia S (Respite Resident) published on 20 May 2026 Submitted via Postal Card
Overall Experience
Thank you for the opportunity to report how I feel about Ferndown Manor.

I have just come home after a respite for two weeks. I have enjoyed some of the daily activities and the laughs with the staff over some of the answers! Every one of the staff are kind and goes the extra mile!!

Reply from Donna Milne-Barron, Reviews Team at Ferndown Manor

We cannot thank you enough for your lovely review, it really means a lot and I know the team will be delighted to hear your very kind words. It was an absolute pleasure to have you stay with us and we are looking forward to welcoming you again soon. Best wishes from us all.

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Review from R S (Husband of Resident) published on 20 May 2026 Submitted via Postal Card
Overall Experience

Thank you.

Reply from Donna Milne-Barron, Reviews Team at Ferndown Manor

Thank you for taking the time to review us, it is truly appreciated. It is always lovely to see you and we look forward to your next visit. Best wishes from us all.

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Review from J A (Son of Resident) published on 8 May 2026 Submitted via Website
Overall Experience

Ferndown Manor is a very caring and compassionate care home. Staff are always considerate and helpful. Facilities are excellent.

Both my parents have been residents, both short term for respite and long term and the staff have been caring and considerate. It gives peace of mind that they will be given the care and attention that they can no longer get at home.

Reply from Donna Milne-Barron, Reviews Team at Ferndown Manor

We can't thank you enough for taking the time to write this lovely review. It means so much for our staff who work tirelessly ensuring our residents are cared for and happy and our families too. We are pleased that this gives you peace of mind with the knowledge that your parents are safe and happy. Thank you again for your kind words. Best wishes from us all.

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Review from Susan W (Daughter of Resident) published on 5 May 2026 Submitted via Postal Card
Overall Experience

Mum is receiving excellent care in every way. She has lived at Ferndown Manor for just over a month. As a family, we find it a welcoming and happy place. We are reasured that mum has constant care, is safe and can take part in organised activities as she likes. Everything was taken care of as Mum made the move. From our first enquiries, all staff were friendly and offered coffee and cakes in the bistro. It is sometimes busy with residents, staff, visiting children, and even dogs. A lovely vibe. Mum looks so well, taking pride again in herself. She chats with others in the dining room, building new friendships. She has a calm room with plenty of daylight, and has made it her own with her favourite possessions. Mum says she can't fault anything. Good to see her settled.

Reply from Donna Milne-Barron, Reviews Team at Ferndown Manor

Thank you so much for your lovely feedback, it really means a great deal to us. We’re so pleased to hear how well your mum has settled in and that she’s happy, enjoying the company, and making the most of everything here at Ferndown Manor. I know mum has made new friends, she looks so happy and...  

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Review from Jane D (Daughter of Resident) published on 28 April 2026 Submitted via Website
Overall Experience

My mum has been a resident for almost 6 weeks now. The staff made here feel very welcome and she has settled in very well. Mum has found the staff friendly, caring and respectful. She enjoys all the activities and joins in whenever possible. In fact all who visit my mum have been made to feel welcome and the café area has an at home feel about it. The grounds are well kept as are the communal areas and mum has a very nice room. I cannot fault the care she receives here. My family viewed several care homes on mum's behalf before settling on Ferndown Manor, which we ultimately chose because of its overall atmosphere and felt it was the best match for mum's personality.

Reply from Donna Milne-Barron, Reviews Team at Ferndown Manor

We can't thank you enough for taking the time to write such a lovely review. We are delighted to hear that your mum has settled so well and that she feels welcomed, cared for and supported by our team. It’s particularly encouraging to know she enjoys the activities and that you and your family feel...  

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Review from Maeve B (Friend of Resident) published on 15 April 2026 Submitted via Website
Overall Experience

My dear friend Thelma was sent to Ferndown Manor from the palliative care unit in Christchurch, for end of life care. I cannot praise them enough, every single member of staff were 100% caring and friendly also very professional, we really couldn't have asked for anymore. Thelma was very happy there from day one nothing was too much for the staff and they were very welcoming to visitors. I would highly recommend Ferndown Manor for loved ones.

Reply from Donna Milne-Barron, Reviews Team at Ferndown Manor
Thank you so much for taking the time to share these kind words about your dear friend Thelma’s care at Ferndown Manor. It truly means a great deal to our whole team.

We are honoured to have supported Thelma and to hear that she felt happy and comfortable from day one. Your comments about our...  

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Review from David U (Brother of Resident) published on 6 April 2026 Submitted via Postal Card
Overall Experience
Premises: On approach, initial impression was very good. Ample parking. Grounds kept to a good state. Reception area immaculate and security was good. Always greeted with a smile and known by first name, which was a great personal touch.
Staff: Exceptionally helpful and very kind. Very professional in what they did. Their personal care and hygiene was exceptional.
Meals: meals and cakes were of a very high standard.

Minor observation: Wet room shower floor gave impression/feeling a bit slippery.

Reply from Samantha Debenham, Reviews Team at Ferndown Manor
Thank you very much for taking the time to provide such wonderful feedback regarding Ferndown Manor.

We are very pleased to hear that you find the premises to be very good and well kept and that you have had a pleasant experience when being greeted into the home. The team always aim to ensure...  

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Review from Christine S (Respite Resident) published on 1 April 2026 Submitted via Postal Card
Overall Experience
I fractured my left hip and had to have a total hip replacement. As I live on my own in a 3 bedroom house, I was unable after leaving hospital to go home. My son visited a few care homes and thought that Ferndown Manor would be just what I needed for 4 weeks, I can't praise it too highly. The overall experience was exceptional. The day and night staff were so caring. I cannot fault the hygiene and personal care I received. Catering and food was excellent, and I had a birthday whilst there and received a birthday cake, which was unexpected.

I would recommend Ferndown Manor Care Home to anyone.

Reply from Donna Milne-Barron, Reviews Team at Ferndown Manor

Thank you for taking the time to review us and for sharing your wonderful feedback. We’re so pleased we could support you during your recovery and help you feel comfortable and cared for. It’s lovely to hear that the team made a positive impression, all of the staff work incredibly hard and they...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 March 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (43) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Ferndown Manor.

Awards / Recognitions (122)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Ferndown Manor.

Meet the Team (1)

Sara Muslin
Sara MuslinJob Title:Home Manager

I joined Ferndown Manor in 2021. Before I joined Care UK I worked as a Home Manager for several care homes, and before that, I worked as a District Nurse Manager for 20 years.

I decided to join Care UK as the company was highly recommended and its values reflect how care should be delivered and how I would want to be cared for.

In my role as Home Manager, I want to ensure the home remains a happy, safe place where residents thrive, and the team is proud to work. I want to ensure the highest standards of care are maintained. To succeed in this role, you need to be a good listener, be empathetic, have strong leadership skills, and be a good role model.

Walking around the home first thing in the morning is my favourite part of my job as it gives me an opportunity to greet every member of staff and residents. I also love to see the atmosphere when residents are enjoying positive participation in fulfilling activities.

My biggest professional challenge so far has been taking a home from an Inadequate CQC rating to Good.

Frequently Asked Questions about Ferndown Manor

What types of Care is Ferndown Manor registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ferndown Manor have?

There are 75 Single Rooms.

What are the Facilities & Services at Ferndown Manor?

Own Furniture if required, Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Ferndown Manor to the centre of Ferndown?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ferndown Manor to verify any information. View our terms and conditions. Ferndown Manor has an Enhanced Service -more info.