Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees for respite stays.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
These prices are only a guideline, please contact Ferndown Manor to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Parking on-site
Ferndown Manor has a Review Score of 9.8 (9.757) out of 10, based on 37 reviews in the last 2 years.
Over all time Ferndown Manor has 154 reviews.
5.0 out of 5
5.0 out of 5
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you enjoyed the coffee cake, the dedication of our staff, and the efforts of our activity team. It means a lot to us that you recognized the patience and care our team puts into their work—especially given your own experience in the caring system.
We’re also grateful for your feedback on the food. We strive to create meals that are both enjoyable and accessible, and we’ll certainly take your comments into consideration as we continue to refine our menu. We’ll aim to incorporate more fruit and adjust the style to better meet the needs and preferences of all our guests.
It's wonderful to hear that you felt comfortable navigating with your three-wheeler, and that your room and meal service met your expectations. We’re always working to ensure everything is clean, efficient, and easy to enjoy.
Thank you again for your 6-star review—this truly made our day! We hope to welcome you back soon.
5.0 out of 5
Your review honestly made my day! It was such a pleasure to meet you and be able to help during your stepmother's stay with us. We know how important those little touches of care and compassion are, so hearing that it made a difference means the world.
The Nursing Team will be thrilled to know their kindness and diligence didn't go unnoticed - I'll make sure they hear your lovely words.
Take care and thank you again for taking the time to share this.
5.0 out of 5
Thank you so much for taking the time to leave such thoughtful and generous comments. We're truly touched by your kind words about the care provided by our team at Ferndown Manor.It's incredibly important to us that residents and their loved ones feel supported, respected and cared for at every stage. Your recognition of our team's compassion and dedication means a great deal to us and we're proud that the efforts from each member of the team made a meaningful impact. Thank you again.
5.0 out of 5
Thank you for your very positive comments about your Mum's care and about the whole team at Ferndown Manor. We are very pleased you chose us as your Mum's new home. It is our pleasure to look after your Mum, and I hope you continue to enjoy your visits, even if it does involve helping the Lifestyle team set up for events during your visits!
5.0 out of 5
Thank you for taking the time to post your lovely comments.Your mum is always very welcome at Ferndown Manor. Her smile, positivity and bubbly personality light up each day for the whole team. We look forward to welcoming her again soon.
5.0 out of 5
Thank you very much for taking the time to leave us feedback about your Mum's, and your experience of Ferndown Manor. It continues to be our pleasure to care for your Mum and we are pleased that she is so happy here as well as you and the family are in her living with us. You are a special loving family and we are proud to receive your comments and recommendation. Thank you from all the team.
4.0 out of 5
Thank you for your thoughtful review! We're so pleased to hear that you find our home spacious, clean, and welcoming, and that you've had positive interactions with our staff. We always strive to maintain a comfortable and pleasant environment for both residents and their families.We appreciate your feedback regarding the visitor seating arrangements. We understand how important it is to have comfortable and accessible seating during visits. Your suggestion to review the room layout to better accommodate visitors will be considered as we continue to improve the experience for everyone. Thank you again for your valuable input. We are committed to making sure both residents and their families feel at home and well-supported, and we will work on making any necessary improvements to enhance your visiting experience. Best wishes.
5.0 out of 5
Many thanks for taking the time to complete this review for Ferndown Manor. We are so pleased to receive these comments and indeed your previously communicated words regarding your Mother-in -law's care since moving to the home. We strive every day to make our residents lives as fulfilled as possible and it is lovely for our hardworking team to receive this deserved recognition. Kind regards from the whole Team at Ferndown Manor.
5.0 out of 5
Thank you for your comments which are greatly appreciated by the whole team, especially those who helped care for your Mother during her respite stays at Ferndown Manor.
4.0 out of 5
Thank you for taking the time to leave your lovely feedback for Ferndown Manor, your feedback will be greatly appreciated by the team. I am pleased to read that you have found the staff to be caring and kind towards your mum and that you feel she is looked after well. This is of the upmost importance to us.I would also like to thank you for making us aware that your mum would like to be able to have more time speaking with the staff, we have taken this feedback on board, and we will ensure this is improved and the staff can spend more dedicated time with your mum. Thank you once again for taking the time to leave feedback. Best wishes
5.0 out of 5
Thanks for this lovely review. After her many visits 'testing us out !'....it has been our pleasure having your fabulous Mum make Ferndown Manor her home. She has certainly livened things up and brought many laughs to the home as well as brightened up our garden with her own colourful terrace...and colourful personality!
4.0 out of 5
Firstly, I would like to start by thanking you for leaving feedback for Ferndown Manor. I am pleased to read you have been generally happy with the care provided to your dad and that you feel the staff take time to get to know him. This feedback will be greatly appreciated by the team. I would to thank you for raising your concerns about the inconsistencies in the activities provided. I would like to reassure we will take this feedback on board and we will review the activities schedule. To us, it's very important and we want to ensure we are providing consistent activities as it's important for the residents. We will also review the facilities of the home in the coming weeks and look to make improvements where needed. I am pleased you mostly feel positive about the home and once again thank you for your lovely feedback and the concerns you have raised. I hope you will soon see the improvements where needed. Best wishes.
5.0 out of 5
Many thanks for your lovely comments. It was lovely having your husband with us and he certainly did settle in at Ferndown Manor, not at all concerned when his stay was extended to allow you time to get back on your feet. We hope to see you both again soon. The Ferndown Manor team.
5.0 out of 5
Thank you for taking the time to comment on your Mum's stay at Ferndown Manor, she did say she enjoyed her stay and might return on another occasion for a break, we look forward to welcoming her again! The Ferndown Manor Team.
4.0 out of 5
Thank you for your comments. We are so pleased you chose to make your home here at Ferndown Manor....from the whole team.
5.0 out of 5
Thanks for your words. Your Mum is much loved by the care team and glad to hear we all try to help not just with Mum but also support you through her care journey. The team at Ferndown Manor.
4.0 out of 5
Thank you for your lovely words. We were so sorry to lose your Mum this year. She used to like a good chat about her life and the places she'd lived. We and the residents miss you and doggies visiting very much too! The Ferndown Manor team.
5.0 out of 5
5.0 out of 5
Thanks for your words. We are so glad you enjoyed your time at Ferndown Manor...you'd be welcome back anytime! Best regards from the whole team.
The Review Score of 9.8 (9.757) out of 10 for Ferndown Manor is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
I joined Ferndown Manor in 2021. Before I joined Care UK I worked as a Home Manager for several care homes, and before that, I worked as a District Nurse Manager for 20 years.
I decided to join Care UK as the company was highly recommended and its values reflect how care should be delivered and how I would want to be cared for.
In my role as Home Manager, I want to ensure the home remains a happy, safe place where residents thrive, and the team is proud to work. I want to ensure the highest standards of care are maintained. To succeed in this role, you need to be a good listener, be empathetic, have strong leadership skills, and be a good role model.
Walking around the home first thing in the morning is my favourite part of my job as it gives me an opportunity to greet every member of staff and residents. I also love to see the atmosphere when residents are enjoying positive participation in fulfilling activities.
My biggest professional challenge so far has been taking a home from an Inadequate CQC rating to Good.
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