
The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked afterDarren B(Son of Resident/Service User)



The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked afterDarren B(Son of Resident/Service User)



Ferndown Manor is a purpose-built care home, offering permanent and respite residential, nursing and dementia care in luxurious surroundings.
Located in Dorset, each of the home’s bedrooms are en-suite and individually styled. Residents are encouraged to live fulfilled lives with premium facilities including a cinema, hair salon and café. Residents living with dementia can relax in the dedicated Namaste room and outside there are beautiful, landscaped gardens.
The experienced Ferndown team get...
Care Provided by Ferndown Manor
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Ferndown Manor for full pricing details and T&Cs.
Contact Ferndown Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Sara Muslin (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Parking
- Parking on-site
Ferndown Manor Reviews (187)
Ferndown Manor has a Review Score of 9.8 (9.794) out of 10, based on 55 reviews in the last 2 years.
Over all time Ferndown Manor has 187 reviews.
Could not have asked for a better home for my Granny. The staff are so kind, helpful and clearly care about their residents. Honestly 10/10 in every way! My Granny is content and happy and that's all we could ever have asked for with the transition. My Grandads always made welcome when he visits daily and he couldn't speak anymore highly about Ferndown Manor himself.
Lovely comfortable residence, very homely caring staff. Friendly atmosphere
All staff have been friendly & really helpful. From my first enquiry at the home for my mum's potential residency (when she was still in hospital), Donna has been excellent - both attentive & reassuring. I am so reassured that mum is safe and looked after well at Ferndown Manor.
Cherry recently moved from another care home to Ferndown Manor. The support and care received has been wonderful. She has settled in immediately and considering she has dementia is very comforting. She loves the activities and has actually improved cognitively. She has made lots of friends and she appreciates the lovely surroundings. It's such a relief to know she is well cared for and I don't have to worry about her wellbeing.
Ferndown Manor has been a fantastic care home for both my uncle & aunt who have been residents over the past year. The staff are very professional and caring for everyone visitors and residents. The coffee shop is a great focal area for residents + visitors. It's a pleasure to visit and see my aunt + see the staff who make you so welcome.
Overall, extremely happy with everything Dad is so happy & feels safe. Carers are all so kind even office staff know all the residents & relatives. Fabulous activities. It feels like home from home. I have had great support from all the staff. I look forward to coming here.
As a relative it's always a joy to visit.
Your dad has settled so well, and he loves being part of our Ferndown Manor family. We are very fond of him too. It is wonderful to hear how positive his...
The new refurbishment is looking good.
Thank you for your wonderful feedback. We are delighted that your aunt is enjoying life at Ferndown Manor and that you have been impressed by our facilities, activities, and dedicated team. Your kind comments about the refurbishment are greatly appreciated. Thank you for taking the time to share your experience with us. Best wishes.
Come to Visit my friend she is really happy and I have met some of the staff and they are really nice.
Thank you so much for your lovely review. It's aways good to see you and chat when you visit. We are delighted that your friend has settled and happy and has decided to stay. Your kind comments are greatly appreciated and our team will be really happy to hear this Best wishes and look forward to seeing you soon.
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Very kindly having my cat who is very elderly.
Thank you for your kind review. We are so happy to hear that you feel your health has improved and that you are happy living here with us. Your cat is your family and we are so happy she is here with you. Much love from us all and thank you again.
This home has made Sylvia feel most welcome from the 1st time we arrived. She has said she loves it here and wants to stay permanently.
We thank you dearly for your lovely review. We are delighted that Sylvia has settled so well and that she felt welcomed form her first visit. It means a great deal to us that Sylvia wishes to stay permanently with us. We are very fond of her and her dear cat, Tinkerbell ??. Best wishes and we look forward to seeing you again soon.
Care home Staff were all super helpful from the moment I walked through the front door to visit my nan. Everything was super clean and the birthday cake was delicious!
Thank you again. Best wishes and we look forward to welcoming you back soon.
The Anning team who look after my mum are amazing. I have to thank Jazz and Lucy who have been amazing with me. Giving me the support I have needed to care for my mum in her rehabilitation.
The rest of the Anning team have also been very helpful in caring for my mum - thank you all.
All the staff from reception to the top are always so friendly and helpful which has been much appreciated at this very difficult time.
Anning team will be touched and delighted to hear your really kind feedback. I will ensure that I also pass your...
As a family we could not be more delighted and grateful for the way my wife has been accepted as a resident. All the staff in their various ways have gone out of their way to make her welcome and already she feels very much at home!
Thank you so much for your very kind words, it means so much to all of the team. It is truly a privilege to be able to care for your wife: she is wonderful lady and we are delighted to see her settle so well. We are grateful that you have chosen Ferndown Manor to be part of your family's journey and the trust you have placed in us. Best wishes and we look forward to seeing you soon.
The friendliness of the staff, the lovely environment, and the welcoming ambience. I particularly wanted a care home that felt more like a small hotel with no 'institutional' look and feel. In short it felt right here.
Mum's room is lovely - a good size, quality furniture, warm and welcoming. We were encouraged from day one to bring in pictures and photos which were put up on the wall immediately. On our first day, we had visits from Activities to learn more about mums interests and tell us what was on. The chef even visited to tell us all about the menus and learn of any personal wishes. The food is great quality and varied.
Mum has settled in well. She loves the staff and lights up when she sees them. They are so caring and make all the residents feel special. It's a wonderful care home!
We try to create a 'home from home' feel approach to ensure our residents feel happy, valued and of course feel loved and cared...
Lovely, clean private rooms. Very caring staff that are hands on.
Thank you so much for taking the time to write your review. It's wonderful to hear your feedback. We'll be sure to share your lovely kind words with everyone. Best wishes.
A very welcoming bistro. Staff are very kind and lovely.
Thank you so much for your lovely review. We value your comments enormously and your kind words about our lovely team mean an awful lot. We hope to welcome you back soon.
A lovely light care home in very nice settings with a garden with seating areas. When you arrive the team are very welcoming and extremely helpful. Whilst i was there. There's a great energy about the place very personable
Thank you for your kind review. We are delighted to hear that you found our home welcoming and full of positive energy. Our garden is beautiful and we encourage all our guests and residents to make the most of this lovely wonderful outdoor space. I will be sure to pass your uplifting comments to our team. Best wishes and we hope to welcome you back soon.
From the moment my sister in law entered Ferndown Manor 4 years ago, she has never received anything but the very best of care.
My eternal thanks.
Thank you so much for your heartfelt words—they truly mean the world to us. We feel privileged to have cared for your sister-in-law over the past four years, and your gratitude will mean so much to the whole team. We look forward to seeing you again soon. Best wishes and thank you again.
Staff are always happy and smiling. Nothing is too much trouble. The team are always on hand to help answer any queries that may arise. Mom is offered choices with regard to activities to join in with. She is encouraged to play a full part in day-to-day pursuits. From reception, carers, activity maintenance and management. The whole team are a credit to Care UK.
Thank you so much for your very kind words and for taking the time to write your review. This really does mean a lot to all of the team to hear your very positive feedback. It is a joy and a privilege be able to look after your mum and to have you and your family visit. Best wishes from us all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (39) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Ferndown Manor.
Accreditations
There are no accreditations posted yet for Ferndown Manor.
Meet the Team (1)

I joined Ferndown Manor in 2021. Before I joined Care UK I worked as a Home Manager for several care homes, and before that, I worked as a District Nurse Manager for 20 years.
I decided to join Care UK as the company was highly recommended and its values reflect how care should be delivered and how I would want to be cared for.
In my role as Home Manager, I want to ensure the home remains a happy, safe place where residents thrive, and the team is proud to work. I want to ensure the highest standards of care are maintained. To succeed in this role, you need to be a good listener, be empathetic, have strong leadership skills, and be a good role model.
Walking around the home first thing in the morning is my favourite part of my job as it gives me an opportunity to greet every member of staff and residents. I also love to see the atmosphere when residents are enjoying positive participation in fulfilling activities.
My biggest professional challenge so far has been taking a home from an Inadequate CQC rating to Good.
Frequently Asked Questions about Ferndown Manor
What types of Care is Ferndown Manor registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ferndown Manor have?
There are 75 Single Rooms.
What are the Facilities & Services at Ferndown Manor?
Own Furniture if required, Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ferndown Manor to the centre of Ferndown?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ferndown Manor to verify any information. View our terms and conditions. Ferndown Manor has an Enhanced Service -what an Enhanced Service includes.