Search...

Ferndown Manor

110 Golf Links Road, Ferndown, Dorset BH22 8DA
Care UK Logo
Jobs
Ferndown Manor logo
The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked afterDarren B(Son of Resident/Service User)
Ferndown Manor, Ferndown
Ferndown Manor, Ferndown
Ferndown Manor, Ferndown

Ferndown Manor is a purpose-built care home, offering permanent and respite residential, nursing and dementia care in luxurious surroundings.

Located in Dorset, each of the home’s bedrooms are en-suite and individually styled. Residents are encouraged to live fulfilled lives with premium facilities including a cinema, hair salon and café. Residents living with dementia can relax in the dedicated Namaste room and outside there are beautiful, landscaped gardens.

The experienced Ferndown team get...  

Loading travel time

Care Provided by Ferndown Manor

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,595From £1,794
Residential Dementia CareFrom £1,690From £1,900
Nursing CareFrom £1,860From £2,092
Nursing Dementia CareFrom £1,955From £2,199

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?

• All care and support including a monthly review of care plans

• All meals, snacks and drinks freshly prepared every day by our chef

• Access to landscaped gardens

• Activities and lifestyle programme

• All utilities and other accommodation costs

• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Ferndown Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sara Muslin (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (75)

Parking

  • Parking on-site

Ferndown Manor Reviews (187)

Submit a Review
9.8

Ferndown Manor has a Review Score of 9.8 (9.794) out of 10, based on 55 reviews in the last 2 years. Over all time Ferndown Manor has 187 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Ferndown Manor
Loading...
Showing 187 reviews matching selected criteria
Review from Ian S (Relative of Resident) published on 15 January 2019 Submitted via Postal Card
Overall Experience

Occasional staff shortage.

Reply from Samantha Debenham, Personal Assistant at Ferndown Manor

We’re grateful for your feedback and are delighted with the positive comments and scores for the care and support we provide. We would like to assure you that staffing levels are always suitable to meet the needs of all our residents.

We conduct a full dependency analysis for each resident,...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G B (Friend of Resident) published on 22 November 2018 Submitted via Postal Card
Overall Experience
The care staff work very hard and are always helpful and pleasant in my experience.

The management are approachable. I think there is an obvious shortage of care staff.

Reply from Amy Wilson, AD at Ferndown Manor
We are grateful for your feedback and are delighted with the positive comments and scores for the care and support we provide. We would like to assure you that staffing levels are always suitable to meet the needs of all our residents.

We conduct a full dependency analysis for each resident, which...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine D (Daughter-in-law of Resident) published on 20 November 2018 Submitted via Postal Card
Overall Experience
We were initially shown around the home which really impressed us.
When Dad ended up in hospital after yet another fall, the staff worked quickly to get the assessment done and promptly got him into the home.
He wasn't there long sadly but the care he got was second to none. It's a beautiful place and we've both said we wouldn't mind going there!

A big thank you to you all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C W (Partner of Resident) published on 1 November 2018 Submitted via Postal Card
Overall Experience

Very impressed with Ferndown Manor. The place has a lovely atmosphere. It is very clean and well managed, the staff are all very friendly and welcoming. I think it is a perfect nursing home. The staff are very attentive to patients needs.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lisa R (Granddaughter of Resident) published on 1 November 2018 Submitted via Postal Card
Overall Experience

Very friendly and helpful staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V C (Daughter of Resident) published on 1 November 2018 Submitted via Postal Card
Overall Experience
All staff are extremely kind and caring. Nothing appears to be insurmountable.

Beautiful rooms, very clean.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G T (Husband of Resident) published on 22 October 2018 Submitted via Postal Card
Overall Experience
Very happy and caring. All the facilities you need to make yourself at home and relaxed.

Making the residents at ease, a friendly hospitable place.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S M (Daughter of Resident) published on 17 October 2018 Submitted via Postal Card
Overall Experience
The manager has been brilliant.

When I brought my mother to the home for respite care, she was very miserable and not well. Over the course of time, she has improved in helath and beginning to involve herself in activities. The nursing staff have been excellent in the care given and encourage her and prasied her as they were seeing her improve her mobility 100% for all at Ferndown Manor.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F T (Daughter of Resident) published on 3 October 2018 Submitted via Postal Card
Overall Experience

Once the resident had settled and the carers knew the resident's requirements, then the care was the best that you could receive. The home is more like a hotel than a care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan N (Wife of Resident) published on 4 September 2018 Submitted via Postal Card
Overall Experience

An excellent care home. My husband has been a resident for approx. 10 weeks and I have always been very pleased with all aspects of Ferndown Manor. Helpful, caring, well informed nursing care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J L (Respite Resident) published on 23 August 2018 Submitted via Postal Card
Overall Experience

Overall, my experience was very good. Although a variety of activities were available I choose not to participate, hence the "satisfactory" score. The chefs deserve an "excellent" as they presented delicious meals despite my rather awkward diet and appeared to enjoy doing so. It was a delight to observe the love, patience and sensibility with which the residents were treated and some obviously appreciated this. The management and staff were not insensitive to sadness but were professional. I was so grateful for the peace, quiet, loving kindness, cheerfulness and care received during my 2 and a half week convalescence. I shall return many positive memories of residents, the dedicated staff (and management) as they worked during a very hot summer, in very hot uniforms. Thank you all so much.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T P (Niece of Resident) published on 12 June 2018 Submitted via Postal Card
Overall Experience

Following a difficult few months, my aunt and uncle arrived at Ferndown at the end of April. The staff could not have been more helpful, thoughtful and caring. I have great peace of mind now knowing my uncle is safe and comfortable.

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Glenda R (Daughter of Resident) published on 5 June 2018 Submitted via Review Postal Card
Overall Experience

Mum thinks the staff are kind and helpful and so do our family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T T (Daughter of Resident) published on 24 May 2018 Submitted via Postal Card
Overall Experience

I walked into Ferndown Manor and knew immediately that it was the only care home that I wanted my Mum to live in. My Mum relocates from Herefordshire to Dorset so this was an even greater transition. Ferndown Manor has never disappointed me. My family and I visit on a daily basis and we are made to feel part of everything. It has become a home from home for all of us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A H (Respite Resident) published on 15 May 2018 Submitted via Review Postal Card
Overall Experience

This was my first respite break and I was understandably nervous about what it would be like staying in a nursing home in my early 30's. I needn't have worried - I've had a fantastic time! The staff have been wonderful, meeting all my needs and making me feel very comfortable, the food has been terrific and I've been kept busy being entertained by the lifestyle team and the wonderful residents. I can't wait to come back again next time!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Billie D (Granddaughter of Resident) published on 10 May 2018 Submitted via Review Postal Card
Overall Experience
My family and I are extremely impressed with the facilities and service at Ferndown Manor.
As soon as my nan arrived earlier this month. She settled in instantly.
It was clear to see how happy and relaxed she felt.
The staff are very welcoming and always go above and beyond to ensure my nan and her visitors are comfortable.

Ferndown Manor isn't just a care home - it's a home - our home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D C (Niece of Resident) published on 2 May 2018 Submitted via Review Postal Card
Overall Experience

Ferndown Manor is a beautiful home with lovely caring staff and an excellent deputy. (Have never met the Home Manager nor has she introduced herself.) The staff are what make this home. Activities are poor with no proper plan due to no activity leader, however, this has now been addressed so hopefully, going forward, more for the residents to do. A beautiful home and overall we are happy.

Reply from Amy Wilson, A D at Ferndown Manor

Thank you for your positive feedback and excellent scores, and particularly for your kind words regarding our team at Ferndown Manor – we’re very pleased that you and your aunt are happy with the home. You say that you have not been able to meet the home manager - we were surprised by this...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from William S (Nephew of Resident) published on 2 May 2018 Submitted via Review Postal Card
Overall Experience

We have been generally very happy with the care received. The staff are very friendly and attentive and the environment is comfortable.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael A (Son of Resident) published on 1 May 2018 Submitted via Review Postal Card
Overall Experience

A modern facility with light and bright rooms, very clean and tidy. Very pleasant surroundings and communal rooms. Good food. The staff were all very professional and friendly and were all keen and committed to assisting residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Matthew S (Grandson of Resident) published on 24 April 2018 Submitted via Review Postal Card
Overall Experience

I am very impressed with my experience of Ferndown Manor. The facilities are excellent. The staff extremely helpful and happy to help. The general atmosphere is very happy and positive.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 March 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (39) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Ferndown Manor.

Awards / Recognitions (122)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Ferndown Manor.

Meet the Team (1)

Sara Muslin
Sara MuslinJob Title Home Manager

I joined Ferndown Manor in 2021. Before I joined Care UK I worked as a Home Manager for several care homes, and before that, I worked as a District Nurse Manager for 20 years.

I decided to join Care UK as the company was highly recommended and its values reflect how care should be delivered and how I would want to be cared for.

In my role as Home Manager, I want to ensure the home remains a happy, safe place where residents thrive, and the team is proud to work. I want to ensure the highest standards of care are maintained. To succeed in this role, you need to be a good listener, be empathetic, have strong leadership skills, and be a good role model.

Walking around the home first thing in the morning is my favourite part of my job as it gives me an opportunity to greet every member of staff and residents. I also love to see the atmosphere when residents are enjoying positive participation in fulfilling activities.

My biggest professional challenge so far has been taking a home from an Inadequate CQC rating to Good.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ferndown Manor to verify any information. View our terms and conditions. Ferndown Manor has an Enhanced Service -what an Enhanced Service includes.