The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked afterDarren B(Son of Resident/Service User)
The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked afterDarren B(Son of Resident/Service User)
Ferndown Manor is a purpose-built care home, offering permanent and respite residential, nursing and dementia care in luxurious surroundings.
Located in Dorset, each of the home’s bedrooms are en-suite and individually styled. Residents are encouraged to live fulfilled lives with premium facilities including a cinema, hair salon and café. Residents living with dementia can relax in the dedicated Namaste room and outside there are beautiful, landscaped gardens.
The experienced Ferndown team get...
Ferndown Manor is a purpose-built care home, offering permanent and respite residential, nursing and dementia care in luxurious surroundings.
Located in Dorset, each of the home’s bedrooms are en-suite and individually styled. Residents are encouraged to live fulfilled lives with premium facilities including a cinema, hair salon and café. Residents living with dementia can relax in the dedicated Namaste room and outside there are beautiful, landscaped gardens.
The experienced Ferndown team get to know each resident, including their needs, interests and tastes, tailoring their care and lifestyle plans to suit each individual. They plan a wide range of activities such as music sessions, outings and growing vegetables in the garden.
Contact Ferndown Manor to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Ferndown Manor for full pricing details and T&Cs.
Ferndown Manor has a Review Score of 9.8 (9.818) out of 10, based on 53 reviews in the last 2 years.
Over all time Ferndown Manor has 188 reviews.
All the staff showed nothing but kindness and patience at all times towards my brother and all seemed genuinely fond of him. His room was always clean.
All the staff showed nothing but kindness and patience at all times towards my brother and all seemed genuinely fond of him. His room was always clean.
Staff are warm, friendly and approachable towards relatives. Carers always offer us a hot drink when we sit with my mum on a visit. The room is clean, light and airy. Carers put classical radio on as this is Mum's favourite type of music. Carers keep us updated with how Mum is doing i.e....
Staff are warm, friendly and approachable towards relatives. Carers always offer us a hot drink when we sit with my mum on a visit. The room is clean, light and airy. Carers put classical radio on as this is Mum's favourite type of music. Carers keep us updated with how Mum is doing i.e. drinking/eating etc. The care home is like a 5-star hotel, doesn't have the normal 'care home' feel. Fantastic range of activities available to residents.
Nothing has been too much trouble. The most pleasant and welcoming surroundings. The staff contact me if there is anything my mother needs bringing in to her. Just excellent service with smiles all the time.
Nothing has been too much trouble. The most pleasant and welcoming surroundings. The staff contact me if there is anything my mother needs bringing in to her. Just excellent service with smiles all the time.
Our experience with Ferndown Manor was absolutely top-notch. They gave my father dignity and showed him kindness and compassion. The staff never complained once at the number of family visitors, or of the pressure on nurses when our father required intensive twenty-four hour nursing. The effort...
Our experience with Ferndown Manor was absolutely top-notch. They gave my father dignity and showed him kindness and compassion. The staff never complained once at the number of family visitors, or of the pressure on nurses when our father required intensive twenty-four hour nursing. The effort they put into making sure he has the very best possible bed was so reassuring. The facilities are outstanding. There is ample space for visitors and family to relax informally. The constant provision of refreshments sounds a small detail but meant a lot to us. Senior management staff deserve particular mention. We can't speak too highly of their professionalism yet kindness.
It is a pleasure to visit Mum as she is happy most of the time. She is well cared for and everyone knows her. Her room is bright and cheerful. She enjoys the food although it has to be liquidised. She enjoys a trip out in the minibus.
It is a pleasure to visit Mum as she is happy most of the time. She is well cared for and everyone knows her. Her room is bright and cheerful. She enjoys the food although it has to be liquidised. She enjoys a trip out in the minibus.
Beautiful ensuite. Call bell...
Beautiful ensuite. Call bell answered promptly.
As soon as my friend and I walked into Ferndown Manor we both fell in love with the surroundings and how clean, decor was amazing, with a very relaxed and homely feel. We were greeted by a knowledgable lady at reception, she said 'have you made an appointment?', we said no, 'but if you would like...
As soon as my friend and I walked into Ferndown Manor we both fell in love with the surroundings and how clean, decor was amazing, with a very relaxed and homely feel. We were greeted by a knowledgable lady at reception, she said 'have you made an appointment?', we said no, 'but if you would like to have a cup of coffee, the Customer Relations Manager would be with us in about 30 minutes. He came and met us in a very professional manner, he took us in a private room to discuss about having my dear, terminal husband to make it his home as he was too ill to be nursed at home. The home is excellent in every way. It's very clean, staff always available and can never do enough for you. Food is five star. My husband has a comfortable room, almost like his own room at home. Well done Ferndown Manor and all it's caring staff.
My friend has been a resident since December 2018 and is very happy here. As his dementia continues to progress, although not self-motivated, he is encouraged to take part in the numerous activities and outings. His general experience is of being well cared for and not unkempt. If there are any...
My friend has been a resident since December 2018 and is very happy here. As his dementia continues to progress, although not self-motivated, he is encouraged to take part in the numerous activities and outings. His general experience is of being well cared for and not unkempt. If there are any problems regarding his care, informing of minor health problems, falls etc, we are always contacted promptly.
All staff are friendly, welcoming and supportive. They know about my mum's special health and care needs and the majority of staff also address me by my name too. My mum has settled well into a residential style environment and is grateful that all her needs are met. She is happy to be here....
Whilst missing her own home she knows this is now the best place for her.
My experience of Ferndown Manor has been a highly positive one. My aunt has found a home with security, care and compassion and is also very supportive towards the family as we are all experiencing the sad decline into dementia. My aunt may not be the most co-operative person, however, all of the...
My experience of Ferndown Manor has been a highly positive one. My aunt has found a home with security, care and compassion and is also very supportive towards the family as we are all experiencing the sad decline into dementia. My aunt may not be the most co-operative person, however, all of the staff strive to ensure her continued participation in meaningful activities.
She feels part of the Ferndown family as soon as...
I wish I could stay there!
What I saw was good and all staff were very polite.
What I saw was good and all staff were very polite.
Mother has improved immeasurably since she has been a resident. Put on weight, which was very necessary, became calmer and more sociable rather than being isolated at home. The staff have so much patience with all the residents.
Mother has improved immeasurably since she has been a resident. Put on weight, which was very necessary, became calmer and more sociable rather than being isolated at home. The staff have so much patience with all the residents.
My father came to Ferndown Manor following a fall which exacerbated his Alzheimers's and other medical condition. I did this reluctantly due to poor support and care we had received n the past. I was amazed at Ferndown Manor. The care, particularly nursing care (which Dad needs due to 4 chronic...
My father came to Ferndown Manor following a fall which exacerbated his Alzheimers's and other medical condition. I did this reluctantly due to poor support and care we had received n the past. I was amazed at Ferndown Manor. The care, particularly nursing care (which Dad needs due to 4 chronic illnesses) is second to none. The staff are all caring and very special people. For the first time in 6 years, I feel relaxed knowing he is in safe and capable hands.
My friend in her 90's has been in for respite care twice in the last 12 months. Her health and happiness are extremely important to her family.
My friend in her 90's has been in for respite care twice in the last 12 months. Her health and happiness are extremely important to her family.
Nothing is too much trouble for the staff, also how they treat the relatives. Nothing is too much trouble.
Nothing is too much trouble for the staff, also how they treat the relatives. Nothing is too much trouble.
Lovely clean place and everyone extremely nice and caring.
Lovely clean place and everyone extremely nice and caring.
The only comment he would have would be that the breakfasts are not as good as other meals.
The only comment he would have would be that the breakfasts are not as good as other meals.
Everyone is so thoughtful and caring. Nothing is too much trouble. The room and care home are nice and modern, clean and tidy. You always get a lovely warm welcome from the staff on reception. The food is delicious and the chef will come and ask your likes and dislikes. All of the staff from...
Everyone is so thoughtful and caring. Nothing is too much trouble. The room and care home are nice and modern, clean and tidy. You always get a lovely warm welcome from the staff on reception. The food is delicious and the chef will come and ask your likes and dislikes. All of the staff from management to the cleaners are efficient and welcoming. The nurses are wonderful. A real home from home.
The resident is very well cared for - all the staff are most helpful and friendly.
The resident is very well cared for - all the staff are most helpful and friendly.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
A Care UK colleague has raised £310 for PTSD UK after organising a bake sale at the provider's Colchester based Support Centre, with the total boosted through Care UK's matched...
A Care UK colleague took to the skies to raise money for Parkinson’s UK after being inspired by a resident’s determination to make a difference. Shahvez Tauqir, Customer Relations Manager...
A mother and daughter from a Care UK care home laced up their walking boots and trekked almost 100 miles across the Scottish Highlands to raise thousands of pounds for...
There are no upcoming events for Ferndown Manor.
There are no accreditations posted yet for Ferndown Manor.
I joined Ferndown Manor in 2021. Before I joined Care UK I worked as a Home Manager for several care homes, and before that, I worked as a District...
I joined Ferndown Manor in 2021. Before I joined Care UK I worked as a Home Manager for several care homes, and before that, I worked as a District Nurse Manager for 20 years.
I decided to join Care UK as the company was highly recommended and its values reflect how care should be delivered and how I would want to be cared for.
In my role as Home Manager, I want to ensure the home remains a happy, safe place where residents thrive, and the team is proud to work. I want to ensure the highest standards of care are maintained. To succeed in this role, you need to be a good listener, be empathetic, have strong leadership skills, and be a good role model.
Walking around the home first thing in the morning is my favourite part of my job as it gives me an opportunity to greet every member of staff and residents. I also love to see the atmosphere when residents are enjoying positive participation in fulfilling activities.
My biggest professional challenge so far has been taking a home from an Inadequate CQC rating to Good.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ferndown Manor to verify any information. View our terms and conditions. Ferndown Manor has an Enhanced Service -what an Enhanced Service includes.