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Ferndown Manor

110 Golf Links Road, Ferndown, Dorset BH22 8DA
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The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked afterDarren B(Son of Resident/Service User)
Ferndown Manor, Ferndown
Ferndown Manor, Ferndown
Ferndown Manor, Ferndown

Ferndown Manor is a purpose-built care home, offering permanent and respite residential, nursing and dementia care in luxurious surroundings.

Located in Dorset, each of the home’s bedrooms are en-suite and individually styled. Residents are encouraged to live fulfilled lives with premium facilities including a cinema, hair salon and café. Residents living with dementia can relax in the dedicated Namaste room and outside there are beautiful, landscaped gardens.

The experienced Ferndown team get...  

Care Provided by Ferndown Manor

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,595From £1,794
Residential Dementia CareFrom £1,690From £1,900
Nursing CareFrom £1,860From £2,092
Nursing Dementia CareFrom £1,955From £2,199
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.

Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees for respite stays.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any

other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Ferndown Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sara Muslin(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (75)

Parking

  • Parking on-site

Ferndown Manor Reviews (178)

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9.8

Ferndown Manor has a Review Score of 9.8 (9.769) out of 10, based on 46 reviews in the last 2 years. Over all time Ferndown Manor has 178 reviews.

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Showing 178 reviews matching selected criteria
Review from Helen H (Mother of Resident) published on 11 June 2019 Submitted via Postal Card
Overall Experience
My daughter comes here for respite care so that I can have a break.
The setting is fantastic and her care is exemplary, I know she is safe and her wellbeing is at the top of the staff's agenda.
They go the extra mile to ensure she is comfortable.
She feels part of the Ferndown family as soon as she arrives.
The nursing staff are able and willing to look after her very complex needs and are always professional and very thorough in all they do.

I wish I could stay there!

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Review from R H (Husband of Resident) published on 30 May 2019 Submitted via Postal Card
Overall Experience

What I saw was good and all staff were very polite.

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Review from Roger P (Son of Resident) published on 30 May 2019 Submitted via Postal Card
Overall Experience

Mother has improved immeasurably since she has been a resident. Put on weight, which was very necessary, became calmer and more sociable rather than being isolated at home. The staff have so much patience with all the residents.

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Review from Sue G (Daughter of Resident) published on 30 May 2019 Submitted via Postal Card
Overall Experience

My father came to Ferndown Manor following a fall which exacerbated his Alzheimers's and other medical condition. I did this reluctantly due to poor support and care we had received n the past. I was amazed at Ferndown Manor. The care, particularly nursing care (which Dad needs due to 4 chronic illnesses) is second to none. The staff are all caring and very special people. For the first time in 6 years, I feel relaxed knowing he is in safe and capable hands.

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Review from J S (Friend of Resident) published on 22 May 2019 Submitted via Postal Card
Overall Experience

My friend in her 90's has been in for respite care twice in the last 12 months. Her health and happiness are extremely important to her family.

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Review from Brian K (Son of Resident) published on 24 March 2019 Submitted via Postal Card
Overall Experience
Since my mother has been a resident for end of life care. She has been treated with dignity and first-class care. We could not have wished for her to be in a better place.

Nothing is too much trouble for the staff, also how they treat the relatives. Nothing is too much trouble.

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Review from S G (Friend of Resident) published on 8 March 2019 Submitted via Postal Card
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Lovely clean place and everyone extremely nice and caring.

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Review from Claire B (Daughter of Resident) published on 7 March 2019 Submitted via Postal Card
Overall Experience
My father likes it here. They look after him well and he enjoys talking to the younger staff as they tell him about their families.

The only comment he would have would be that the breakfasts are not as good as other meals.

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Review from Terry F (Partner of Resident) published on 25 February 2019 Submitted via Postal Card
Overall Experience

Everyone is so thoughtful and caring. Nothing is too much trouble. The room and care home are nice and modern, clean and tidy. You always get a lovely warm welcome from the staff on reception. The food is delicious and the chef will come and ask your likes and dislikes. All of the staff from management to the cleaners are efficient and welcoming. The nurses are wonderful. A real home from home.

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Review from Robert S (Power of Attorney of Resident) published on 25 February 2019 Submitted via Postal Card
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The resident is very well cared for - all the staff are most helpful and friendly.

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Review from D E (Sister of Resident) published on 25 February 2019 Submitted via Postal Card
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We (as a family) are extremely impressed with the friendliness of all the staff and the care being provided for our sister.

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Review from Ian S (Relative of Resident) published on 15 January 2019 Submitted via Postal Card
Overall Experience

Occasional staff shortage.

Reply from Samantha Debenham, Personal Assistant at Ferndown Manor

We’re grateful for your feedback and are delighted with the positive comments and scores for the care and support we provide. We would like to assure you that staffing levels are always suitable to meet the needs of all our residents.

We conduct a full dependency analysis for each resident,...  

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Review from G B (Friend of Resident) published on 22 November 2018 Submitted via Postal Card
Overall Experience
The care staff work very hard and are always helpful and pleasant in my experience.

The management are approachable. I think there is an obvious shortage of care staff.

Reply from Amy Wilson, AD at Ferndown Manor
We are grateful for your feedback and are delighted with the positive comments and scores for the care and support we provide. We would like to assure you that staffing levels are always suitable to meet the needs of all our residents.

We conduct a full dependency analysis for each resident, which...  

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Review from Christine D (Daughter-in-law of Resident) published on 20 November 2018 Submitted via Postal Card
Overall Experience
We were initially shown around the home which really impressed us.
When Dad ended up in hospital after yet another fall, the staff worked quickly to get the assessment done and promptly got him into the home.
He wasn't there long sadly but the care he got was second to none. It's a beautiful place and we've both said we wouldn't mind going there!

A big thank you to you all.

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Review from C W (Partner of Resident) published on 1 November 2018 Submitted via Postal Card
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Very impressed with Ferndown Manor. The place has a lovely atmosphere. It is very clean and well managed, the staff are all very friendly and welcoming. I think it is a perfect nursing home. The staff are very attentive to patients needs.

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Review from Lisa R (Granddaughter of Resident) published on 1 November 2018 Submitted via Postal Card
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Very friendly and helpful staff.

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Review from V C (Daughter of Resident) published on 1 November 2018 Submitted via Postal Card
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All staff are extremely kind and caring. Nothing appears to be insurmountable.

Beautiful rooms, very clean.

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Review from G T (Husband of Resident) published on 22 October 2018 Submitted via Postal Card
Overall Experience
Very happy and caring. All the facilities you need to make yourself at home and relaxed.

Making the residents at ease, a friendly hospitable place.

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Review from S M (Daughter of Resident) published on 17 October 2018 Submitted via Postal Card
Overall Experience
The manager has been brilliant.

When I brought my mother to the home for respite care, she was very miserable and not well. Over the course of time, she has improved in helath and beginning to involve herself in activities. The nursing staff have been excellent in the care given and encourage her and prasied her as they were seeing her improve her mobility 100% for all at Ferndown Manor.

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Review from F T (Daughter of Resident) published on 3 October 2018 Submitted via Postal Card
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Once the resident had settled and the carers knew the resident's requirements, then the care was the best that you could receive. The home is more like a hotel than a care home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 March 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (43) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Ferndown Manor.

Awards / Recognitions (122)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Ferndown Manor.

Meet the Team (1)

Sara Muslin
Sara MuslinJob Title:Home Manager

I joined Ferndown Manor in 2021. Before I joined Care UK I worked as a Home Manager for several care homes, and before that, I worked as a District Nurse Manager for 20 years.

I decided to join Care UK as the company was highly recommended and its values reflect how care should be delivered and how I would want to be cared for.

In my role as Home Manager, I want to ensure the home remains a happy, safe place where residents thrive, and the team is proud to work. I want to ensure the highest standards of care are maintained. To succeed in this role, you need to be a good listener, be empathetic, have strong leadership skills, and be a good role model.

Walking around the home first thing in the morning is my favourite part of my job as it gives me an opportunity to greet every member of staff and residents. I also love to see the atmosphere when residents are enjoying positive participation in fulfilling activities.

My biggest professional challenge so far has been taking a home from an Inadequate CQC rating to Good.

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