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Ferndown Manor

110 Golf Links Road, Ferndown, Dorset BH22 8DA
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The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked afterDarren B(Son of Resident/Service User)
Ferndown Manor, Ferndown
Ferndown Manor, Ferndown
Ferndown Manor, Ferndown

Ferndown Manor is a purpose-built care home, offering permanent and respite residential, nursing and dementia care in luxurious surroundings.

Located in Dorset, each of the home’s bedrooms are en-suite and individually styled. Residents are encouraged to live fulfilled lives with premium facilities including a cinema, hair salon and café. Residents living with dementia can relax in the dedicated Namaste room and outside there are beautiful, landscaped gardens.

The experienced Ferndown team get...  

Care Provided by Ferndown Manor

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,595From £1,794
Residential Dementia CareFrom £1,690From £1,900
Nursing CareFrom £1,860From £2,092
Nursing Dementia CareFrom £1,955From £2,199
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.

Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees for respite stays.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any

other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Ferndown Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sara Muslin(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (75)

Parking

  • Parking on-site

Ferndown Manor Reviews (178)

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9.8

Ferndown Manor has a Review Score of 9.8 (9.769) out of 10, based on 46 reviews in the last 2 years. Over all time Ferndown Manor has 178 reviews.

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Review from D J (Relative of Resident) published on 17 October 2023 Submitted via Website
Overall Experience
My aunt was a resident at Ferndown Manor for almost three years.
None of our small family live locally but Dorset was where she wanted to stay, so we have had to rely on the care of the excellent staff to look after and support her when we were too far away to visit regularly.
My aunt was very contented in the time she was there and spoke highly of the staff and their kindness.
We were always kept well informed about her welfare which was much appreciated.
The home is exceptionally clean, light and airy, with nice fittings and decor. There was always a friendly reception and a welcoming environment.
The weekly activities are amazing! Plentiful and varied, I was very impressed the number of outings that took place too, almost weekly! Animal visits were always enjoyed too, she loved those.
Her clothing was very well-laundered and cared for.
All the staff I have ever spoken to or met were extremely kind, respectful and patient.

Highly recommended.

Reply from Robin Hill, Reviews Team at Ferndown Manor
Thank you very much for taking the time to leave us feedback about your experience.
At Ferndown Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Your aunt was a very special lady and much missed.

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Review from P R (Respite Resident) published on 6 October 2023 Submitted via Postal Card
Overall Experience
I stayed at the care home in Ferndown for two weeks of respite from 16th-31st August 2023. This was the third time I had chosen to stay at this particular care home. There is such a welcoming and friendly atmosphere that you are put at ease straight away. The staff are very approachable and would deal with any request, however difficult, straight away. Meals were interesting and varied with plenty of choice. For those who wished there were various activities and trips out provided.
I enjoyed my stay as I was able to rest and catch up with some reading. My family were able to come and visit whenever they wanted, it was pleasant and peaceful.

Thank you, it was just what I needed. Thank you to all the excellent staff.

Reply from Robin Hill, Reviews Team at Ferndown Manor
Thank you very much for taking the time to leave us feedback about your experience.
At Ferndown Manor Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

It has been our pleasure to have you stay with us on your respite breaks and we hope you are still keeping fit and well.

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Review from V L (Wife of Resident) published on 2 October 2023 Submitted via Postal Card
Overall Experience

Every aspect of my initial discussion about my husband's respite was very caring and professional. All the staff in Ferdown Manor were kind, and caring and did an excellent job throughout his two weeks respite. I enjoyed visiting him and was welcomed by everyone. I will have no hesitation in asking for respite in the future for him.

Reply from Robin Hill, Reviews Team at Ferndown Manor

Thank you very much for taking the time to leave us feedback about your experience. At Ferndown Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from A H (Resident / Service User) published on 8 September 2023 Submitted via Postal Card
Overall Experience

My husband and I used Ferndown Manor as a respite care package while I recovered from a hip replacement. The staff and management were friendly, kind and caring.

Reply from Robin Hill, Reviews Team at Ferndown Manor
Thank you very much for taking the time to leave us a review about your experience.

At Ferndown Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that both your experiences with us were positive ones.

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Review from R B (Daughter of Resident) published on 23 August 2023 Submitted via Website
Overall Experience

My mum came into Ferndown Manor for respite after being in hospital. It was not her first time and the staff welcomed her back like an old friend and got her settled with minimum fuss. In the two weeks that she stayed it was clear that the care she received improved her mental and physical health and enabled her to return home and manage on her own. I cannot fault the lovely, friendly team and I know that, when she needs help again, Mum will not want to look anywhere else.

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Review from Ursula A (Wife of Resident) published on 1 August 2023 Submitted via Postal Card
Overall Experience

My husband arrived at Ferndown Manor for nursing care until we had everything in place at our house. It became clear after one week that he was deteriorating. He was cared for very well, and I and the family shared nights with him from then on. All staff were very helpful in helping me to still get him home if possible. Recommended private caring companies etc, while continuing excellent end-of-life care. All very good. Helped us to get him home.

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Review from Nigel R (Son of Resident) published on 27 July 2023 Submitted via Website
Overall Experience
My 84-year-old father went to Ferndown Manor a year ago this week.
He has gone from needing round-the-clock care for several months to the point where we started taking him out of his room for the first time in months.
Slowly his round-the-clock care was removed, and the home dealt with hiccups and issues with patience and compassion.
Every time I visit, I am met by caring, compassionate and happy staff who take a genuine interest in all the residents; it is very clean and kept to a high standard.
Recently, I was told that my father has improved so much he has moved to a more independent area.
I am certain their quality of care has played a huge part in his achievement.

I am not an expert on standards or types of care homes, but from what I have learnt about Ferndown Manor is that I can honestly recommend them to anyone in a similar position to what we were.

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Review from M D (Granddaughter of Resident) published on 20 July 2023 Submitted via Postal Card
Overall Experience

I thought the 60's event was great! Really well put together and I had such a great time, so did my nan! well done guys. Thank you.

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Review from John S (Partner of Resident) published on 19 July 2023 Submitted via Postal Card
Overall Experience

Visited three days each week. Found all staff very helpful in every way. I realise, in a perfect world, we would have one member of staff per each client and that is not economical. I particularly liked the idea of one way in and out. On the whole, well handled and well done! Have not answered the section of value for money, as am not privy to this section.

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Review from Richard S (Son of Resident) published on 12 July 2023 Submitted via Postal Card
Overall Experience

The lifestyle team do an excellent job with the quality and variety of activities which gave the resident a much-improved quality of life. The trip to London on the minibus was ambitious, veg well organised and great fun.

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Review from M A (Son of Resident) published on 10 July 2023 Submitted via Postal Card
Overall Experience

The staff are excellent - they go above and beyond to take care of my parents and deal with any issues they may have. Management are accommodating and takes any requests seriously and address any needs special thanks for being a positive and helpful force for good. I love and appreciate the staff.

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Review from Sheran A (Daughter of Resident) published on 5 July 2023 Submitted via Postal Card
Overall Experience

Ferndown Manor is lovely, from the ambience, facilities and caring, friendly staff. My parents are safe and well cared for so I have no worries about their wellbeing.

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Review from Allan H (Respite Resident) published on 22 June 2023 Submitted via Website
Overall Experience
I was at Ferndown Manor for respite care and was very impressed with the home as a whole. The staff were excellent and looked after me very well, all the staff were very professional and friendly. The home was very clean and tidy

I would have preferred a more varied menu to choose from.

Reply from Samantha Debenham, Reviews Team at Ferndown Manor

Thank you for your wonderful comments for the care and support we provide here at Ferndown Manor. We are delighted that you enjoyed your stay with us. At Ferndown Manor we endeavour to offer a range of dishes that meet all residents’ preferences, with at least two choices of main course. Our chefs...  

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Review from Lorraine C (Daughter of Resident) published on 1 June 2023 Submitted via Postal Card
Overall Experience

Ferndown Manor has exceeded my expectations. The staff are not only sympathetic and caring, they are enthusiastic and fun! All the staff (and many other residents and their families) have become friends and every visit is enjoyable. My dad's medical needs are specific and required additional staff training, which the management team were willing to endorse and provide. Now my dad is in the best health he has been in since his accident and I am so grateful to everyone at Ferndown Manor for taking care of my dad and supporting my family. We can now look forward and smile again!

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Review from Ida C (Respite Resident) published on 7 May 2023 Submitted via Postal Card
Overall Experience

My stay was very comfortable. Staff are caring and supportive. Relaxed feeling and very highly professional at the same time. I look forward to future respite care in the summer.

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Review from Valerie J (Daughter of Resident) published on 15 February 2023 Submitted via Postal Card
Overall Experience

My father resided at Ferndown Manor for 18 months. He was well cared for, and he was able to choose different food other than the menu and host family in his room with refreshments. The staff were aware of his blindness and did their best to accommodate this. Overall, very happy with the service and facilities.

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Review from J C (Friend of Resident) published on 9 February 2023 Submitted via Website
Overall Experience

Ferndown Manor is a lovely home, which I highly recommend. The care staff are friendly, helpful and caring. The home is always clean and the activities are amazing. Whenever I visit, I am always made very welcome.

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Review from Emma J (Friend of Resident) published on 10 November 2022 Submitted via Postal Card
Overall Experience

Ferndown Manor is so welcoming on every visit. The care staff are so encouraging, friendly and caring. The home is always very clean and it amazes me as it's always buzzing with activity!

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Review from L C (Daughter of Resident) published on 7 November 2022 Submitted via Postal Card
Overall Experience
My family and I have been very pleased with the high standard of care my mother has received at Ferndown Manor.
All the staff we encounter are friendly and helpful.

Her cares are kind and thoughtful, and the nursing care is excellent. We have also been delighted to see her taking part in a range of activities. We all feel she is being very well looked after - many thanks.

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Review from B T (Daughter of Resident) published on 6 September 2022 Submitted via Postal Card
Overall Experience

Dad came to Ferndown directly from the hospital. He was struggling with motivation and with walking. Since his stay of circa six weeks, dad has much improved. The staff at Ferndown Manor are all very friendly and caring, allowing dad to settle in well.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 March 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (43) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Ferndown Manor.

Awards / Recognitions (122)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Ferndown Manor.

Meet the Team (1)

Sara Muslin
Sara MuslinJob Title:Home Manager

I joined Ferndown Manor in 2021. Before I joined Care UK I worked as a Home Manager for several care homes, and before that, I worked as a District Nurse Manager for 20 years.

I decided to join Care UK as the company was highly recommended and its values reflect how care should be delivered and how I would want to be cared for.

In my role as Home Manager, I want to ensure the home remains a happy, safe place where residents thrive, and the team is proud to work. I want to ensure the highest standards of care are maintained. To succeed in this role, you need to be a good listener, be empathetic, have strong leadership skills, and be a good role model.

Walking around the home first thing in the morning is my favourite part of my job as it gives me an opportunity to greet every member of staff and residents. I also love to see the atmosphere when residents are enjoying positive participation in fulfilling activities.

My biggest professional challenge so far has been taking a home from an Inadequate CQC rating to Good.

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