Search...

Ferndown Manor

110 Golf Links Road, Ferndown, Dorset BH22 8DA
Care UK Logo
Jobs
Ferndown Manor logo
The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked afterDarren B(Son of Resident/Service User)
Ferndown Manor, Ferndown
Ferndown Manor, Ferndown
Ferndown Manor, Ferndown

Ferndown Manor is a purpose-built care home, offering permanent and respite residential, nursing and dementia care in luxurious surroundings.

Located in Dorset, each of the home’s bedrooms are en-suite and individually styled. Residents are encouraged to live fulfilled lives with premium facilities including a cinema, hair salon and café. Residents living with dementia can relax in the dedicated Namaste room and outside there are beautiful, landscaped gardens.

The experienced Ferndown team get...  

Loading travel time

Care Provided by Ferndown Manor

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,595From £1,794
Residential Dementia CareFrom £1,690From £1,900
Nursing CareFrom £1,860From £2,092
Nursing Dementia CareFrom £1,955From £2,199

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?

• All care and support including a monthly review of care plans

• All meals, snacks and drinks freshly prepared every day by our chef

• Access to landscaped gardens

• Activities and lifestyle programme

• All utilities and other accommodation costs

• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Ferndown Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sara Muslin (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (75)

Parking

  • Parking on-site

Ferndown Manor Reviews (187)

Submit a Review
9.8

Ferndown Manor has a Review Score of 9.8 (9.794) out of 10, based on 55 reviews in the last 2 years. Over all time Ferndown Manor has 187 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Ferndown Manor
Loading...
Showing 187 reviews matching selected criteria
Review from P M (Friend of Resident) published on 26 March 2024 Submitted via Postal Card
Overall Experience

My friend was a resident at Ferndown Manor for only a matter of a few weeks and lately received end-of-life nursing care. She was treated with dignity and kindness. This same level of care and kindness was also extended to me by the staff when she passed away on Sunday afternoon, nothing was too much trouble for them. Although it was only a short period I would not hesitate to recommend Ferndown Manor. As well as a very caring staff team the home is beautifully decorated and maintained, giving you a feel of home as soon as you walk through the door.

Reply from Robin Hill, Reviews Team at Ferndown Manor

Thank you for your kind words which are much appreciated by our team at Ferndown Manor. It was our pleasure to look after such a lovely lady and provide the love and care required as she reached the end of her journey. It was also a pleasure to witness the dedication and love you also showed towards your friend. Thank you again for taking the time to review Ferndown Manor.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vicki C (Niece of Resident) published on 17 January 2024 Submitted via Website
Overall Experience
My Aunt came to Ferndown Manor 4 years ago. For the whole time she spent there she was very well cared for with a great deal of respect and patience by all the staff. Sadly she passed away just before Christmas but the care she was given during her last couple of weeks was exceptional - all the carers, nurses and members of staff were so caring and kind to her and allowed her to pass away peacefully and with dignity. Ferndown Manor has a warm and caring atmosphere which is evident from the moment you step through the door. All the staff I met were always so kind to me and they were wonderful with my Aunt who could, at times, be challenging. She enjoyed the food there and the occasional activities she took part in - particularly trips out on the minibus.

Having lived independently on her own up until she had to move into the care home, it wasn't easy for her to adapt but all the staff gave her the respect and space she needed.

Reply from Robin Hill, Reviews Team at Ferndown Manor
Hi Vicki, thank you very much for taking the time to leave us feedback about your Aunts and your experience over the years at Ferndown Manor.
It was our pleasure to have her call Ferndown Manor home for all these years.
A formidable character, she is missed by all the team but will always be fondly remembered.

Thank you for your kind words as always.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ashley A (Son of Resident) published on 16 January 2024 Submitted via Website
Overall Experience
When my father entered Ferndown Manor with dementia we were very concerned about him and how frail, withdrawn and disinterested he had become. He could barely walk and had decided to stay in bed all day and his interest in food was non-existent. Due to the wonderful specialist care he has been given by all the staff on Talbot, and indeed throughout the home, he has amazingly got his old spark back again. Within weeks he had gained strength and due to the tailored nutrition was eating again in small amounts which gave him the strength to get back on his feet.

We are more than delighted with Dad's progress under Ferndown Manor's expert care. From initial talks with managers to the amazing nursing staff on Talbot (every single one of you!) to the wonderful activities staff, housekeeping and the lovely receptionists, Ferndown Manor is truly an 'A team' We would highly recommend it to anyone wanting top-quality care for their loved ones.

Reply from Robin Hill, Reviews Team at Ferndown Manor
Hi Ashley, It was wonderful to see the improvement in your Dad's condition during his time at Ferndown Manor. As we all said, it was a positive and hopeful time for the staff and your family to see him engaged and enjoying life and experiencing some quality time once more.

Thank you for your support and comments for the team which we all appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nicola A (Daughter-in-law of Resident) published on 16 January 2024 Submitted via Website
Overall Experience

My father-in-law has been at Ferndown Manor since December and I cannot praise everyone highly enough for their total professionalism, expertise and friendliness. This isn't just care, it's genuine care. People who love their jobs and it shows in the way they are with the residents treating everyone with patience, kindness and respect. Dad has regained an interest in taking part in activities, he is gently encouraged with a range of meals and he has flourished under the care of all the Talbot staff. To add to this the support for our family has been amazing, communication is excellent and the standard of the facilities are second to none. Thank you all so much.

Reply from Robin Hill, Reviews Team at Ferndown Manor
Hi Nicola, thank you very much for taking the time to leave us feedback about your experience.
Your encouragement and comments have been so welcome these past few months as we looked after your father-in-law.

It was our pleasure at Ferndown Manor to look after your father-in-law and indeed your late mother on respite last year. Our best wishes to all the family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mary B (Daughter of Resident) published on 6 December 2023 Submitted via Postal Card
Overall Experience
My mum has been in Ferndown Manor for one year.
Sadly, she passed away peacefully.
I cannot praise the staff for the care, kindness and support given to Mum and the care and support shown to her family enough.
All the staff are fantastic, friendly team - management, carers, activity staff, housekeeping, kitchen staff, maintenance.

I would recommend this home (and it was my mum's home) to anyone, especially for residents with dementia.

Reply from Robin Hill, Reviews Team at Ferndown Manor
Hi Mary, thank you very much for taking the time to leave us feedback about your experience of your Mum's care.

At Ferndown Manor Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience and that of your mum with us has been a positive one, we miss her smile!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janice N (Daughter of Resident) published on 20 November 2023 Submitted via Postal Card
Overall Experience

Overall, I was very satisfied with the care my mother received at Ferndown Manor. The staff and carers were all very friendly and caring and treated my mother with respect and dignity - they appeared to be very fond of her. A special mention must go to the "activities team", who worked so hard, with what appears to be unlimited enthusiasm, to engage and include every resident in the wide range of activities provided each day.

Reply from Robin Hill, Reviews Team at Ferndown Manor
Hi Janice, thank you very much for taking the time to leave us feedback about your Mum's stay with us at the home
At Ferndown Manor Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

She remains a very much missed resident for us, as I know she is a missed Mum to you all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L P (Daughter of Resident) published on 17 November 2023 Submitted via Postal Card
Overall Experience

My mother was treated with the utmost respect during her time at Ferndown Manor and became very fond of those who cared for her.

Reply from Robin Hill, Reviews Team at Ferndown Manor
Thank you very much for taking the time to leave us feedback about your experience.

At Ferndown Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Terri R (Daughter of Resident) published on 31 October 2023 Submitted via Postal Card
Overall Experience
Sadly, my father passed away at the care home recently.
His care prior to and leading up to this event has always been excellent despite his sometimes challenging behaviour.
All of the staff are lovely, and I have always felt that Dad was in safe hands.

I would definitely recommend Ferndown Manor, and in fact, it was recommended to me by a friend.

Reply from Robin Hill, Reviews Team at Ferndown Manor
Hi Terri, thank you very much for taking the time to leave us feedback about your experience during his stay with us at Ferndown Manor.
As you know, we set a high standard for ourselves, so we are very pleased to hear that your experience with us was a positive one.

Best wishes from all the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Martin B (Son of Resident) published on 25 October 2023 Submitted via Website
Overall Experience
I can’t say thank you enough to the whole team at Ferndown Manor.
Mum’s journey into care hasn’t been easy and every day has brought about new challenges as Mum and everyone supporting her has had to adjust to her needs.
Having a caring outlook but more importantly flexible approach has made things so much easier.
Needing care impacts everyone not just the person in need of care and I have found everyone very supportive, no question is too daft, no request for information is withheld and Mum has at all times received the very best of care again thank you.
The facilities are excellent and the rooms clean and modern in all aspects and the welcome is always warm and friendly.
Mum has always been social and enjoyed her food and making new friends and she continues to do so at Ferndown Manor.
Communication outwardly is excellent and it reassures the wider family that she is being loved and cared for.

You are an amazing team.

Reply from Robin Hill, Reviews Team at Ferndown Manor
Thank you.
We very much appreciate you taking the time to leave us feedback about your experience of Mum's care.
As you know at Ferndown Manor we strive for a high standard of service for ourselves and indeed all residents including our resident's families, so we are very pleased to hear that your experience with us has been a positive one.

Thank you as always for your support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D J (Relative of Resident) published on 17 October 2023 Submitted via Website
Overall Experience
My aunt was a resident at Ferndown Manor for almost three years.
None of our small family live locally but Dorset was where she wanted to stay, so we have had to rely on the care of the excellent staff to look after and support her when we were too far away to visit regularly.
My aunt was very contented in the time she was there and spoke highly of the staff and their kindness.
We were always kept well informed about her welfare which was much appreciated.
The home is exceptionally clean, light and airy, with nice fittings and decor. There was always a friendly reception and a welcoming environment.
The weekly activities are amazing! Plentiful and varied, I was very impressed the number of outings that took place too, almost weekly! Animal visits were always enjoyed too, she loved those.
Her clothing was very well-laundered and cared for.
All the staff I have ever spoken to or met were extremely kind, respectful and patient.

Highly recommended.

Reply from Robin Hill, Reviews Team at Ferndown Manor
Thank you very much for taking the time to leave us feedback about your experience.
At Ferndown Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Your aunt was a very special lady and much missed.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P R (Respite Resident) published on 6 October 2023 Submitted via Postal Card
Overall Experience
I stayed at the care home in Ferndown for two weeks of respite from 16th-31st August 2023. This was the third time I had chosen to stay at this particular care home. There is such a welcoming and friendly atmosphere that you are put at ease straight away. The staff are very approachable and would deal with any request, however difficult, straight away. Meals were interesting and varied with plenty of choice. For those who wished there were various activities and trips out provided.
I enjoyed my stay as I was able to rest and catch up with some reading. My family were able to come and visit whenever they wanted, it was pleasant and peaceful.

Thank you, it was just what I needed. Thank you to all the excellent staff.

Reply from Robin Hill, Reviews Team at Ferndown Manor
Thank you very much for taking the time to leave us feedback about your experience.
At Ferndown Manor Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

It has been our pleasure to have you stay with us on your respite breaks and we hope you are still keeping fit and well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V L (Wife of Resident) published on 2 October 2023 Submitted via Postal Card
Overall Experience

Every aspect of my initial discussion about my husband's respite was very caring and professional. All the staff in Ferdown Manor were kind, and caring and did an excellent job throughout his two weeks respite. I enjoyed visiting him and was welcomed by everyone. I will have no hesitation in asking for respite in the future for him.

Reply from Robin Hill, Reviews Team at Ferndown Manor

Thank you very much for taking the time to leave us feedback about your experience. At Ferndown Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A H (Resident / Service User) published on 8 September 2023 Submitted via Postal Card
Overall Experience

My husband and I used Ferndown Manor as a respite care package while I recovered from a hip replacement. The staff and management were friendly, kind and caring.

Reply from Robin Hill, Reviews Team at Ferndown Manor
Thank you very much for taking the time to leave us a review about your experience.

At Ferndown Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that both your experiences with us were positive ones.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R B (Daughter of Resident) published on 23 August 2023 Submitted via Website
Overall Experience

My mum came into Ferndown Manor for respite after being in hospital. It was not her first time and the staff welcomed her back like an old friend and got her settled with minimum fuss. In the two weeks that she stayed it was clear that the care she received improved her mental and physical health and enabled her to return home and manage on her own. I cannot fault the lovely, friendly team and I know that, when she needs help again, Mum will not want to look anywhere else.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ursula A (Wife of Resident) published on 1 August 2023 Submitted via Postal Card
Overall Experience

My husband arrived at Ferndown Manor for nursing care until we had everything in place at our house. It became clear after one week that he was deteriorating. He was cared for very well, and I and the family shared nights with him from then on. All staff were very helpful in helping me to still get him home if possible. Recommended private caring companies etc, while continuing excellent end-of-life care. All very good. Helped us to get him home.

Facilities
Care / Support
No Rating
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nigel R (Son of Resident) published on 27 July 2023 Submitted via Website
Overall Experience
My 84-year-old father went to Ferndown Manor a year ago this week.
He has gone from needing round-the-clock care for several months to the point where we started taking him out of his room for the first time in months.
Slowly his round-the-clock care was removed, and the home dealt with hiccups and issues with patience and compassion.
Every time I visit, I am met by caring, compassionate and happy staff who take a genuine interest in all the residents; it is very clean and kept to a high standard.
Recently, I was told that my father has improved so much he has moved to a more independent area.
I am certain their quality of care has played a huge part in his achievement.

I am not an expert on standards or types of care homes, but from what I have learnt about Ferndown Manor is that I can honestly recommend them to anyone in a similar position to what we were.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M D (Granddaughter of Resident) published on 20 July 2023 Submitted via Postal Card
Overall Experience

I thought the 60's event was great! Really well put together and I had such a great time, so did my nan! well done guys. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John S (Partner of Resident) published on 19 July 2023 Submitted via Postal Card
Overall Experience

Visited three days each week. Found all staff very helpful in every way. I realise, in a perfect world, we would have one member of staff per each client and that is not economical. I particularly liked the idea of one way in and out. On the whole, well handled and well done! Have not answered the section of value for money, as am not privy to this section.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Richard S (Son of Resident) published on 12 July 2023 Submitted via Postal Card
Overall Experience

The lifestyle team do an excellent job with the quality and variety of activities which gave the resident a much-improved quality of life. The trip to London on the minibus was ambitious, veg well organised and great fun.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M A (Son of Resident) published on 10 July 2023 Submitted via Postal Card
Overall Experience

The staff are excellent - they go above and beyond to take care of my parents and deal with any issues they may have. Management are accommodating and takes any requests seriously and address any needs special thanks for being a positive and helpful force for good. I love and appreciate the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 March 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (39) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Ferndown Manor.

Awards / Recognitions (122)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Ferndown Manor.

Meet the Team (1)

Sara Muslin
Sara MuslinJob Title Home Manager

I joined Ferndown Manor in 2021. Before I joined Care UK I worked as a Home Manager for several care homes, and before that, I worked as a District Nurse Manager for 20 years.

I decided to join Care UK as the company was highly recommended and its values reflect how care should be delivered and how I would want to be cared for.

In my role as Home Manager, I want to ensure the home remains a happy, safe place where residents thrive, and the team is proud to work. I want to ensure the highest standards of care are maintained. To succeed in this role, you need to be a good listener, be empathetic, have strong leadership skills, and be a good role model.

Walking around the home first thing in the morning is my favourite part of my job as it gives me an opportunity to greet every member of staff and residents. I also love to see the atmosphere when residents are enjoying positive participation in fulfilling activities.

My biggest professional challenge so far has been taking a home from an Inadequate CQC rating to Good.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ferndown Manor to verify any information. View our terms and conditions. Ferndown Manor has an Enhanced Service -what an Enhanced Service includes.