
The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked afterDarren B(Son of Resident/Service User)



The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked afterDarren B(Son of Resident/Service User)



Ferndown Manor is a purpose-built care home, offering permanent and respite residential, nursing and dementia care in luxurious surroundings.
Located in Dorset, each of the home’s bedrooms are en-suite and individually styled. Residents are encouraged to live fulfilled lives with premium facilities including a cinema, hair salon and café. Residents living with dementia can relax in the dedicated Namaste room and outside there are beautiful, landscaped gardens.
The experienced Ferndown team get...
Care Provided by Ferndown Manor
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Ferndown Manor for full pricing details and T&Cs.
Contact Ferndown Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Sara Muslin(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Parking
- Parking on-site
Ferndown Manor Reviews (178)
Ferndown Manor has a Review Score of 9.8 (9.769) out of 10, based on 46 reviews in the last 2 years.
Over all time Ferndown Manor has 178 reviews.
None of our small family live locally but Dorset was where she wanted to stay, so we have had to rely on the care of the excellent staff to look after and support her when we were too far away to visit regularly.
My aunt was very contented in the time she was there and spoke highly of the staff and their kindness.
We were always kept well informed about her welfare which was much appreciated.
The home is exceptionally clean, light and airy, with nice fittings and decor. There was always a friendly reception and a welcoming environment.
The weekly activities are amazing! Plentiful and varied, I was very impressed the number of outings that took place too, almost weekly! Animal visits were always enjoyed too, she loved those.
Her clothing was very well-laundered and cared for.
All the staff I have ever spoken to or met were extremely kind, respectful and patient.
Highly recommended.
At Ferndown Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Your aunt was a very special lady and much missed.
I enjoyed my stay as I was able to rest and catch up with some reading. My family were able to come and visit whenever they wanted, it was pleasant and peaceful.
Thank you, it was just what I needed. Thank you to all the excellent staff.
At Ferndown Manor Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
It has been our pleasure to have you stay with us on your respite breaks and we hope you are still keeping fit and well.
Every aspect of my initial discussion about my husband's respite was very caring and professional. All the staff in Ferdown Manor were kind, and caring and did an excellent job throughout his two weeks respite. I enjoyed visiting him and was welcomed by everyone. I will have no hesitation in asking for respite in the future for him.
Thank you very much for taking the time to leave us feedback about your experience. At Ferndown Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My husband and I used Ferndown Manor as a respite care package while I recovered from a hip replacement. The staff and management were friendly, kind and caring.
At Ferndown Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that both your experiences with us were positive ones.
My mum came into Ferndown Manor for respite after being in hospital. It was not her first time and the staff welcomed her back like an old friend and got her settled with minimum fuss. In the two weeks that she stayed it was clear that the care she received improved her mental and physical health and enabled her to return home and manage on her own. I cannot fault the lovely, friendly team and I know that, when she needs help again, Mum will not want to look anywhere else.
My husband arrived at Ferndown Manor for nursing care until we had everything in place at our house. It became clear after one week that he was deteriorating. He was cared for very well, and I and the family shared nights with him from then on. All staff were very helpful in helping me to still get him home if possible. Recommended private caring companies etc, while continuing excellent end-of-life care. All very good. Helped us to get him home.
He has gone from needing round-the-clock care for several months to the point where we started taking him out of his room for the first time in months.
Slowly his round-the-clock care was removed, and the home dealt with hiccups and issues with patience and compassion.
Every time I visit, I am met by caring, compassionate and happy staff who take a genuine interest in all the residents; it is very clean and kept to a high standard.
Recently, I was told that my father has improved so much he has moved to a more independent area.
I am certain their quality of care has played a huge part in his achievement.
I am not an expert on standards or types of care homes, but from what I have learnt about Ferndown Manor is that I can honestly recommend them to anyone in a similar position to what we were.
I thought the 60's event was great! Really well put together and I had such a great time, so did my nan! well done guys. Thank you.
Visited three days each week. Found all staff very helpful in every way. I realise, in a perfect world, we would have one member of staff per each client and that is not economical. I particularly liked the idea of one way in and out. On the whole, well handled and well done! Have not answered the section of value for money, as am not privy to this section.
The lifestyle team do an excellent job with the quality and variety of activities which gave the resident a much-improved quality of life. The trip to London on the minibus was ambitious, veg well organised and great fun.
The staff are excellent - they go above and beyond to take care of my parents and deal with any issues they may have. Management are accommodating and takes any requests seriously and address any needs special thanks for being a positive and helpful force for good. I love and appreciate the staff.
Ferndown Manor is lovely, from the ambience, facilities and caring, friendly staff. My parents are safe and well cared for so I have no worries about their wellbeing.
I would have preferred a more varied menu to choose from.
Thank you for your wonderful comments for the care and support we provide here at Ferndown Manor. We are delighted that you enjoyed your stay with us. At Ferndown Manor we endeavour to offer a range of dishes that meet all residents’ preferences, with at least two choices of main course. Our chefs...
Ferndown Manor has exceeded my expectations. The staff are not only sympathetic and caring, they are enthusiastic and fun! All the staff (and many other residents and their families) have become friends and every visit is enjoyable. My dad's medical needs are specific and required additional staff training, which the management team were willing to endorse and provide. Now my dad is in the best health he has been in since his accident and I am so grateful to everyone at Ferndown Manor for taking care of my dad and supporting my family. We can now look forward and smile again!
My stay was very comfortable. Staff are caring and supportive. Relaxed feeling and very highly professional at the same time. I look forward to future respite care in the summer.
My father resided at Ferndown Manor for 18 months. He was well cared for, and he was able to choose different food other than the menu and host family in his room with refreshments. The staff were aware of his blindness and did their best to accommodate this. Overall, very happy with the service and facilities.
Ferndown Manor is a lovely home, which I highly recommend. The care staff are friendly, helpful and caring. The home is always clean and the activities are amazing. Whenever I visit, I am always made very welcome.
Ferndown Manor is so welcoming on every visit. The care staff are so encouraging, friendly and caring. The home is always very clean and it amazes me as it's always buzzing with activity!
All the staff we encounter are friendly and helpful.
Her cares are kind and thoughtful, and the nursing care is excellent. We have also been delighted to see her taking part in a range of activities. We all feel she is being very well looked after - many thanks.
Dad came to Ferndown directly from the hospital. He was struggling with motivation and with walking. Since his stay of circa six weeks, dad has much improved. The staff at Ferndown Manor are all very friendly and caring, allowing dad to settle in well.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (43) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Ferndown Manor.
Accreditations
There are no accreditations posted yet for Ferndown Manor.
Meet the Team (1)

I joined Ferndown Manor in 2021. Before I joined Care UK I worked as a Home Manager for several care homes, and before that, I worked as a District Nurse Manager for 20 years.
I decided to join Care UK as the company was highly recommended and its values reflect how care should be delivered and how I would want to be cared for.
In my role as Home Manager, I want to ensure the home remains a happy, safe place where residents thrive, and the team is proud to work. I want to ensure the highest standards of care are maintained. To succeed in this role, you need to be a good listener, be empathetic, have strong leadership skills, and be a good role model.
Walking around the home first thing in the morning is my favourite part of my job as it gives me an opportunity to greet every member of staff and residents. I also love to see the atmosphere when residents are enjoying positive participation in fulfilling activities.
My biggest professional challenge so far has been taking a home from an Inadequate CQC rating to Good.
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