
The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked afterDarren B(Son of Resident/Service User)



The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked afterDarren B(Son of Resident/Service User)



Ferndown Manor is a purpose-built care home, offering permanent and respite residential, nursing and dementia care in luxurious surroundings.
Located in Dorset, each of the home’s bedrooms are en-suite and individually styled. Residents are encouraged to live fulfilled lives with premium facilities including a cinema, hair salon and café. Residents living with dementia can relax in the dedicated Namaste room and outside there are beautiful, landscaped gardens.
The experienced Ferndown team get...
Care Provided by Ferndown Manor
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Ferndown Manor for full pricing details and T&Cs.
Contact Ferndown Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Sara Muslin (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Parking
- Parking on-site
Ferndown Manor Reviews (187)
Ferndown Manor has a Review Score of 9.8 (9.794) out of 10, based on 55 reviews in the last 2 years.
Over all time Ferndown Manor has 187 reviews.
My friend was a resident at Ferndown Manor for only a matter of a few weeks and lately received end-of-life nursing care. She was treated with dignity and kindness. This same level of care and kindness was also extended to me by the staff when she passed away on Sunday afternoon, nothing was too much trouble for them. Although it was only a short period I would not hesitate to recommend Ferndown Manor. As well as a very caring staff team the home is beautifully decorated and maintained, giving you a feel of home as soon as you walk through the door.
Thank you for your kind words which are much appreciated by our team at Ferndown Manor. It was our pleasure to look after such a lovely lady and provide the love and care required as she reached the end of her journey. It was also a pleasure to witness the dedication and love you also showed towards your friend. Thank you again for taking the time to review Ferndown Manor.
Having lived independently on her own up until she had to move into the care home, it wasn't easy for her to adapt but all the staff gave her the respect and space she needed.
It was our pleasure to have her call Ferndown Manor home for all these years.
A formidable character, she is missed by all the team but will always be fondly remembered.
Thank you for your kind words as always.
We are more than delighted with Dad's progress under Ferndown Manor's expert care. From initial talks with managers to the amazing nursing staff on Talbot (every single one of you!) to the wonderful activities staff, housekeeping and the lovely receptionists, Ferndown Manor is truly an 'A team' We would highly recommend it to anyone wanting top-quality care for their loved ones.
Thank you for your support and comments for the team which we all appreciated.
My father-in-law has been at Ferndown Manor since December and I cannot praise everyone highly enough for their total professionalism, expertise and friendliness. This isn't just care, it's genuine care. People who love their jobs and it shows in the way they are with the residents treating everyone with patience, kindness and respect. Dad has regained an interest in taking part in activities, he is gently encouraged with a range of meals and he has flourished under the care of all the Talbot staff. To add to this the support for our family has been amazing, communication is excellent and the standard of the facilities are second to none. Thank you all so much.
Your encouragement and comments have been so welcome these past few months as we looked after your father-in-law.
It was our pleasure at Ferndown Manor to look after your father-in-law and indeed your late mother on respite last year. Our best wishes to all the family.
Sadly, she passed away peacefully.
I cannot praise the staff for the care, kindness and support given to Mum and the care and support shown to her family enough.
All the staff are fantastic, friendly team - management, carers, activity staff, housekeeping, kitchen staff, maintenance.
I would recommend this home (and it was my mum's home) to anyone, especially for residents with dementia.
At Ferndown Manor Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience and that of your mum with us has been a positive one, we miss her smile!
Overall, I was very satisfied with the care my mother received at Ferndown Manor. The staff and carers were all very friendly and caring and treated my mother with respect and dignity - they appeared to be very fond of her. A special mention must go to the "activities team", who worked so hard, with what appears to be unlimited enthusiasm, to engage and include every resident in the wide range of activities provided each day.
At Ferndown Manor Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
She remains a very much missed resident for us, as I know she is a missed Mum to you all.
My mother was treated with the utmost respect during her time at Ferndown Manor and became very fond of those who cared for her.
At Ferndown Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
His care prior to and leading up to this event has always been excellent despite his sometimes challenging behaviour.
All of the staff are lovely, and I have always felt that Dad was in safe hands.
I would definitely recommend Ferndown Manor, and in fact, it was recommended to me by a friend.
As you know, we set a high standard for ourselves, so we are very pleased to hear that your experience with us was a positive one.
Best wishes from all the team.
Mum’s journey into care hasn’t been easy and every day has brought about new challenges as Mum and everyone supporting her has had to adjust to her needs.
Having a caring outlook but more importantly flexible approach has made things so much easier.
Needing care impacts everyone not just the person in need of care and I have found everyone very supportive, no question is too daft, no request for information is withheld and Mum has at all times received the very best of care again thank you.
The facilities are excellent and the rooms clean and modern in all aspects and the welcome is always warm and friendly.
Mum has always been social and enjoyed her food and making new friends and she continues to do so at Ferndown Manor.
Communication outwardly is excellent and it reassures the wider family that she is being loved and cared for.
You are an amazing team.
We very much appreciate you taking the time to leave us feedback about your experience of Mum's care.
As you know at Ferndown Manor we strive for a high standard of service for ourselves and indeed all residents including our resident's families, so we are very pleased to hear that your experience with us has been a positive one.
Thank you as always for your support.
None of our small family live locally but Dorset was where she wanted to stay, so we have had to rely on the care of the excellent staff to look after and support her when we were too far away to visit regularly.
My aunt was very contented in the time she was there and spoke highly of the staff and their kindness.
We were always kept well informed about her welfare which was much appreciated.
The home is exceptionally clean, light and airy, with nice fittings and decor. There was always a friendly reception and a welcoming environment.
The weekly activities are amazing! Plentiful and varied, I was very impressed the number of outings that took place too, almost weekly! Animal visits were always enjoyed too, she loved those.
Her clothing was very well-laundered and cared for.
All the staff I have ever spoken to or met were extremely kind, respectful and patient.
Highly recommended.
At Ferndown Manor Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Your aunt was a very special lady and much missed.
I enjoyed my stay as I was able to rest and catch up with some reading. My family were able to come and visit whenever they wanted, it was pleasant and peaceful.
Thank you, it was just what I needed. Thank you to all the excellent staff.
At Ferndown Manor Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
It has been our pleasure to have you stay with us on your respite breaks and we hope you are still keeping fit and well.
Every aspect of my initial discussion about my husband's respite was very caring and professional. All the staff in Ferdown Manor were kind, and caring and did an excellent job throughout his two weeks respite. I enjoyed visiting him and was welcomed by everyone. I will have no hesitation in asking for respite in the future for him.
Thank you very much for taking the time to leave us feedback about your experience. At Ferndown Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My husband and I used Ferndown Manor as a respite care package while I recovered from a hip replacement. The staff and management were friendly, kind and caring.
At Ferndown Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that both your experiences with us were positive ones.
My mum came into Ferndown Manor for respite after being in hospital. It was not her first time and the staff welcomed her back like an old friend and got her settled with minimum fuss. In the two weeks that she stayed it was clear that the care she received improved her mental and physical health and enabled her to return home and manage on her own. I cannot fault the lovely, friendly team and I know that, when she needs help again, Mum will not want to look anywhere else.
My husband arrived at Ferndown Manor for nursing care until we had everything in place at our house. It became clear after one week that he was deteriorating. He was cared for very well, and I and the family shared nights with him from then on. All staff were very helpful in helping me to still get him home if possible. Recommended private caring companies etc, while continuing excellent end-of-life care. All very good. Helped us to get him home.
He has gone from needing round-the-clock care for several months to the point where we started taking him out of his room for the first time in months.
Slowly his round-the-clock care was removed, and the home dealt with hiccups and issues with patience and compassion.
Every time I visit, I am met by caring, compassionate and happy staff who take a genuine interest in all the residents; it is very clean and kept to a high standard.
Recently, I was told that my father has improved so much he has moved to a more independent area.
I am certain their quality of care has played a huge part in his achievement.
I am not an expert on standards or types of care homes, but from what I have learnt about Ferndown Manor is that I can honestly recommend them to anyone in a similar position to what we were.
I thought the 60's event was great! Really well put together and I had such a great time, so did my nan! well done guys. Thank you.
Visited three days each week. Found all staff very helpful in every way. I realise, in a perfect world, we would have one member of staff per each client and that is not economical. I particularly liked the idea of one way in and out. On the whole, well handled and well done! Have not answered the section of value for money, as am not privy to this section.
The lifestyle team do an excellent job with the quality and variety of activities which gave the resident a much-improved quality of life. The trip to London on the minibus was ambitious, veg well organised and great fun.
The staff are excellent - they go above and beyond to take care of my parents and deal with any issues they may have. Management are accommodating and takes any requests seriously and address any needs special thanks for being a positive and helpful force for good. I love and appreciate the staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (39) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Ferndown Manor.
Accreditations
There are no accreditations posted yet for Ferndown Manor.
Meet the Team (1)

I joined Ferndown Manor in 2021. Before I joined Care UK I worked as a Home Manager for several care homes, and before that, I worked as a District Nurse Manager for 20 years.
I decided to join Care UK as the company was highly recommended and its values reflect how care should be delivered and how I would want to be cared for.
In my role as Home Manager, I want to ensure the home remains a happy, safe place where residents thrive, and the team is proud to work. I want to ensure the highest standards of care are maintained. To succeed in this role, you need to be a good listener, be empathetic, have strong leadership skills, and be a good role model.
Walking around the home first thing in the morning is my favourite part of my job as it gives me an opportunity to greet every member of staff and residents. I also love to see the atmosphere when residents are enjoying positive participation in fulfilling activities.
My biggest professional challenge so far has been taking a home from an Inadequate CQC rating to Good.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ferndown Manor to verify any information. View our terms and conditions. Ferndown Manor has an Enhanced Service -what an Enhanced Service includes.