The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked afterDarren B(Son of Resident/Service User)
The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked afterDarren B(Son of Resident/Service User)
Ferndown Manor is a purpose-built care home, offering permanent and respite residential, nursing and dementia care in luxurious surroundings.
Located in Dorset, each of the home’s bedrooms are en-suite and individually styled. Residents are encouraged to live fulfilled lives with premium facilities including a cinema, hair salon and café. Residents living with dementia can relax in the dedicated Namaste room and outside there are beautiful, landscaped gardens.
The experienced Ferndown team get...
Ferndown Manor is a purpose-built care home, offering permanent and respite residential, nursing and dementia care in luxurious surroundings.
Located in Dorset, each of the home’s bedrooms are en-suite and individually styled. Residents are encouraged to live fulfilled lives with premium facilities including a cinema, hair salon and café. Residents living with dementia can relax in the dedicated Namaste room and outside there are beautiful, landscaped gardens.
The experienced Ferndown team get to know each resident, including their needs, interests and tastes, tailoring their care and lifestyle plans to suit each individual. They plan a wide range of activities such as music sessions, outings and growing vegetables in the garden.
Contact Ferndown Manor to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Ferndown Manor for full pricing details and T&Cs.
Ferndown Manor has a Review Score of 9.8 (9.818) out of 10, based on 53 reviews in the last 2 years.
Over all time Ferndown Manor has 188 reviews.
This was a good experience for my partner having not been in respite care before. He was very well cared for in the two weeks he stayed. The nurses were amazing, very reassuring, and kind to him. The only problem with the TV not working properly is this is an item he likes to watch, my 1 suggestion...
This was a good experience for my partner having not been in respite care before. He was very well cared for in the two weeks he stayed. The nurses were amazing, very reassuring, and kind to him. The only problem with the TV not working properly is this is an item he likes to watch, my 1 suggestion is that a satellite TV would be a better option as there is more variety of programs.
Thank you very much for taking the time to write a review for Ferndown Manor and for your kind comments regarding our nursing team and the high standard of care provided for your partner during his recent respite stay. We apologise for the inconvenience with the TV not working correctly and we are...
Thank you very much for taking the time to write a review for Ferndown Manor and for your kind comments regarding our nursing team and the high standard of care provided for your partner during his recent respite stay. We apologise for the inconvenience with the TV not working correctly and we are pleased to confirm we are currently in the process of purchasing new smart TVs to replace the existing ones. We hope that this will enhance your partners experience at Ferndown Manor should he stay with us again.
My friend was a resident at Ferndown Manor for only a matter of a few weeks and lately received end-of-life nursing care. She was treated with dignity and kindness. This same level of care and kindness was also extended to me by the staff when she passed away on Sunday afternoon, nothing was too...
My friend was a resident at Ferndown Manor for only a matter of a few weeks and lately received end-of-life nursing care. She was treated with dignity and kindness. This same level of care and kindness was also extended to me by the staff when she passed away on Sunday afternoon, nothing was too much trouble for them. Although it was only a short period I would not hesitate to recommend Ferndown Manor. As well as a very caring staff team the home is beautifully decorated and maintained, giving you a feel of home as soon as you walk through the door.
Thank you for your kind words which are much appreciated by our team at Ferndown Manor. It was our pleasure to look after such a lovely lady and provide the love and care required as she reached the end of her journey. It was also a pleasure to witness the dedication and love you also showed towards your friend. Thank you again for taking the time to review Ferndown Manor.
My Aunt came to Ferndown Manor 4 years ago. For the whole time she spent there she was very well cared for with a great deal of respect and patience by all the staff. Sadly she passed away just before Christmas but the care she was given during her last couple of weeks was exceptional - all the...
Having lived independently on her own up until she had to move into the care home, it wasn't easy for her to adapt but all the staff gave her the respect and space she needed.
Thank you for your kind words as always.
When my father entered Ferndown Manor with dementia we were very concerned about him and how frail, withdrawn and disinterested he had become. He could barely walk and had decided to stay in bed all day and his interest in food was non-existent. Due to the wonderful specialist care he has been...
We are more than delighted with Dad's progress under Ferndown Manor's expert care. From initial talks with managers to the amazing nursing staff on Talbot (every single one of you!) to the wonderful activities staff, housekeeping and the lovely receptionists, Ferndown Manor is truly an 'A team' We would highly recommend it to anyone wanting top-quality care for their loved ones.
Thank you for your support and comments for the team which we all appreciated.
My father-in-law has been at Ferndown Manor since December and I cannot praise everyone highly enough for their total professionalism, expertise and friendliness. This isn't just care, it's genuine care. People who love their jobs and it shows in the way they are with the residents treating...
My father-in-law has been at Ferndown Manor since December and I cannot praise everyone highly enough for their total professionalism, expertise and friendliness. This isn't just care, it's genuine care. People who love their jobs and it shows in the way they are with the residents treating everyone with patience, kindness and respect. Dad has regained an interest in taking part in activities, he is gently encouraged with a range of meals and he has flourished under the care of all the Talbot staff. To add to this the support for our family has been amazing, communication is excellent and the standard of the facilities are second to none. Thank you all so much.
It was our pleasure at Ferndown Manor to look after your father-in-law and indeed your late mother on respite last year. Our best wishes to all the family.
All the staff are fantastic, friendly team - management, carers, activity staff,...
I would recommend this home (and it was my mum's home) to anyone, especially for residents with dementia.
At Ferndown Manor Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience and that of your mum with us has been a positive one, we miss her smile!
Overall, I was very satisfied with the care my mother received at Ferndown Manor. The staff and carers were all very friendly and caring and treated my mother with respect and dignity - they appeared to be very fond of her. A special mention must go to the "activities team", who worked so hard,...
Overall, I was very satisfied with the care my mother received at Ferndown Manor. The staff and carers were all very friendly and caring and treated my mother with respect and dignity - they appeared to be very fond of her. A special mention must go to the "activities team", who worked so hard, with what appears to be unlimited enthusiasm, to engage and include every resident in the wide range of activities provided each day.
She remains a very much missed resident for us, as I know she is a missed Mum to you all.
My mother was treated with the utmost respect during her time at Ferndown Manor and became very fond of those who cared for her.
My mother was treated with the utmost respect during her time at Ferndown Manor and became very fond of those who cared for her.
At Ferndown Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
I would definitely recommend Ferndown...
I would definitely recommend Ferndown Manor, and in fact, it was recommended to me by a friend.
Best wishes from all the team.
Having a caring outlook but more importantly flexible approach has made...
You are an amazing team.
Thank you as always for your support.
My aunt was very...
Highly recommended.
Your aunt was a very special lady and much missed.
I stayed at the care home in Ferndown for two weeks of respite from 16th-31st August 2023. This was the third time I had chosen to stay at this particular care home. There is such a welcoming and friendly atmosphere that you are put at ease straight away. The staff are very approachable and would...
Thank you, it was just what I needed. Thank you to all the excellent staff.
It has been our pleasure to have you stay with us on your respite breaks and we hope you are still keeping fit and well.
Every aspect of my initial discussion about my husband's respite was very caring and professional. All the staff in Ferdown Manor were kind, and caring and did an excellent job throughout his two weeks respite. I enjoyed visiting him and was welcomed by everyone. I will have no hesitation in asking...
Every aspect of my initial discussion about my husband's respite was very caring and professional. All the staff in Ferdown Manor were kind, and caring and did an excellent job throughout his two weeks respite. I enjoyed visiting him and was welcomed by everyone. I will have no hesitation in asking for respite in the future for him.
Thank you very much for taking the time to leave us feedback about your experience. At Ferndown Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My husband and I used Ferndown Manor as a respite care package while I recovered from a hip replacement. The staff and management were friendly, kind and caring.
My husband and I used Ferndown Manor as a respite care package while I recovered from a hip replacement. The staff and management were friendly, kind and caring.
At Ferndown Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that both your experiences with us were positive ones.
My mum came into Ferndown Manor for respite after being in hospital. It was not her first time and the staff welcomed her back like an old friend and got her settled with minimum fuss. In the two weeks that she stayed it was clear that the care she received improved her mental and physical health...
My mum came into Ferndown Manor for respite after being in hospital. It was not her first time and the staff welcomed her back like an old friend and got her settled with minimum fuss. In the two weeks that she stayed it was clear that the care she received improved her mental and physical health and enabled her to return home and manage on her own. I cannot fault the lovely, friendly team and I know that, when she needs help again, Mum will not want to look anywhere else.
My husband arrived at Ferndown Manor for nursing care until we had everything in place at our house. It became clear after one week that he was deteriorating. He was cared for very well, and I and the family shared nights with him from then on. All staff were very helpful in helping me to still get...
My husband arrived at Ferndown Manor for nursing care until we had everything in place at our house. It became clear after one week that he was deteriorating. He was cared for very well, and I and the family shared nights with him from then on. All staff were very helpful in helping me to still get him home if possible. Recommended private caring companies etc, while continuing excellent end-of-life care. All very good. Helped us to get him home.
Slowly his round-the-clock care was removed, and the home dealt with hiccups...
I am not an expert on standards or types of care homes, but from what I have learnt about Ferndown Manor is that I can honestly recommend them to anyone in a similar position to what we were.
I thought the 60's event was great! Really well put together and I had such a great time, so did my nan! well done guys. Thank you.
I thought the 60's event was great! Really well put together and I had such a great time, so did my nan! well done guys. Thank you.
Visited three days each week. Found all staff very helpful in every way. I realise, in a perfect world, we would have one member of staff per each client and that is not economical. I particularly liked the idea of one way in and out. On the whole, well handled and well done! Have not answered the...
Visited three days each week. Found all staff very helpful in every way. I realise, in a perfect world, we would have one member of staff per each client and that is not economical. I particularly liked the idea of one way in and out. On the whole, well handled and well done! Have not answered the section of value for money, as am not privy to this section.
The lifestyle team do an excellent job with the quality and variety of activities which gave the resident a much-improved quality of life. The trip to London on the minibus was ambitious, veg well organised and great fun.
The lifestyle team do an excellent job with the quality and variety of activities which gave the resident a much-improved quality of life. The trip to London on the minibus was ambitious, veg well organised and great fun.
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I joined Ferndown Manor in 2021. Before I joined Care UK I worked as a Home Manager for several care homes, and before that, I worked as a District...
I joined Ferndown Manor in 2021. Before I joined Care UK I worked as a Home Manager for several care homes, and before that, I worked as a District Nurse Manager for 20 years.
I decided to join Care UK as the company was highly recommended and its values reflect how care should be delivered and how I would want to be cared for.
In my role as Home Manager, I want to ensure the home remains a happy, safe place where residents thrive, and the team is proud to work. I want to ensure the highest standards of care are maintained. To succeed in this role, you need to be a good listener, be empathetic, have strong leadership skills, and be a good role model.
Walking around the home first thing in the morning is my favourite part of my job as it gives me an opportunity to greet every member of staff and residents. I also love to see the atmosphere when residents are enjoying positive participation in fulfilling activities.
My biggest professional challenge so far has been taking a home from an Inadequate CQC rating to Good.
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