
The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked afterDarren B(Son of Resident/Service User)



The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked afterDarren B(Son of Resident/Service User)



Ferndown Manor is a purpose-built care home, offering permanent and respite residential, nursing and dementia care in luxurious surroundings.
Located in Dorset, each of the home’s bedrooms are en-suite and individually styled. Residents are encouraged to live fulfilled lives with premium facilities including a cinema, hair salon and café. Residents living with dementia can relax in the dedicated Namaste room and outside there are beautiful, landscaped gardens.
The experienced Ferndown team get...
Care Provided by Ferndown Manor
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Ferndown Manor for full pricing details and T&Cs.
Contact Ferndown Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Sara Muslin(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Parking
- Parking on-site
Ferndown Manor Reviews (178)
Ferndown Manor has a Review Score of 9.8 (9.769) out of 10, based on 46 reviews in the last 2 years.
Over all time Ferndown Manor has 178 reviews.
Huge thanks to the managment team and all your brilliant staff (including the chefs and catering staff) who took care of my husband whilst he stayed with you for respite during September. He hasn't stopped talking about how wonderful everything and everyone were - so much kindness came his way making his 'holiday' a real pleasure, he was very reluctant to leave. This all helped our family and myself to cope with my hospitalisation knowing that he was safe, happy and so well cared for in such a beautiful home from home. Please relay our heartful thanks to all.
Many thanks for your lovely comments. It was lovely having your husband with us and he certainly did settle in at Ferndown Manor, not at all concerned when his stay was extended to allow you time to get back on your feet. We hope to see you both again soon. The Ferndown Manor team.
A very welcoming rest home, with a lovely atmosphere. The staff are always happy and efficient, everywhere clean and tidy. My mum came out looking better than when she went in. The food was good (including the cakes!) and well received. Her only gripe was being woken up at 22.00 for her medication - she's used to taking it at 20.00.
Thank you for taking the time to comment on your Mum's stay at Ferndown Manor, she did say she enjoyed her stay and might return on another occasion for a break, we look forward to welcoming her again! The Ferndown Manor Team.
I have no complaints about any of the staff or the way I am treated. I am very happy here.
Thank you for your comments. We are so pleased you chose to make your home here at Ferndown Manor....from the whole team.
The home is always clean and staff do an excellent job helping the families cope with the difficult circumstances their loved ones are experiencing. Highly recommend the home.
Thanks for your words. Your Mum is much loved by the care team and glad to hear we all try to help not just with Mum but also support you through her care journey. The team at Ferndown Manor.
The staff at Gould Ward were excellent, caring, kept my updated regarding my mother's dementia. They should be rewarded they all went the extra mile. All staff at Ferndown Manor always polite and smiling. Please give everybody a good pay rise as they are the front of the team.
Thank you for your lovely words. We were so sorry to lose your Mum this year. She used to like a good chat about her life and the places she'd lived. We and the residents miss you and doggies visiting very much too! The Ferndown Manor team.
Overall very good experience
I have really had a good experience staying at Ferndown Manor Care Home. The level of care has been first-class. Social activities were really enjoyable as I usually do not attend any when I am at home. I shall miss the company and staff and hope to come for respite again.
Thanks for your words. We are so glad you enjoyed your time at Ferndown Manor...you'd be welcome back anytime! Best regards from the whole team.
Absolutely pleased with the package of care received by my father over the past year. Even as he lost physical capacity he was treated so well. The social side of this care home is second to none. All the staff are so kind and friendly. Safe, clean, bright environment with a lovely secluded garden.
From the moment my husband moved into Ferndown Manor I knew I had chosen well. He was always kept neat and clean as was the home. He had clean white sheets and towels and the basin and toilet were spotless. The staff were caring and considerate of the gentleman he was. He enjoyed the food, and on occasion, we ate together. Nothing was too much trouble. He enjoyed the activities the entertainment staff organised, always coming up with new ideas tailored to him. I couldn't have chosen a better place for him to end his life, surrounded by caring people in his own room overlooking the garden. Not only did they care for him but for me too. They included me in his life and were so compassionate when he passed.
Excellent care since the home opened 7 years ago. Friendly and attentive, good communication about residents' situation.
Thank you for taking the time to leave us feedback about your experiences at Ferndown Manor since your association began. As you know we rightly set a high standard for ourselves, so we are very pleased that you feel we have lived up to your expectations in looking after your Mum all these years....
This was a good experience for my partner having not been in respite care before. He was very well cared for in the two weeks he stayed. The nurses were amazing, very reassuring, and kind to him. The only problem with the TV not working properly is this is an item he likes to watch, my 1 suggestion is that a satellite TV would be a better option as there is more variety of programs.
Thank you very much for taking the time to write a review for Ferndown Manor and for your kind comments regarding our nursing team and the high standard of care provided for your partner during his recent respite stay. We apologise for the inconvenience with the TV not working correctly and we are...
My friend was a resident at Ferndown Manor for only a matter of a few weeks and lately received end-of-life nursing care. She was treated with dignity and kindness. This same level of care and kindness was also extended to me by the staff when she passed away on Sunday afternoon, nothing was too much trouble for them. Although it was only a short period I would not hesitate to recommend Ferndown Manor. As well as a very caring staff team the home is beautifully decorated and maintained, giving you a feel of home as soon as you walk through the door.
Thank you for your kind words which are much appreciated by our team at Ferndown Manor. It was our pleasure to look after such a lovely lady and provide the love and care required as she reached the end of her journey. It was also a pleasure to witness the dedication and love you also showed towards your friend. Thank you again for taking the time to review Ferndown Manor.
Having lived independently on her own up until she had to move into the care home, it wasn't easy for her to adapt but all the staff gave her the respect and space she needed.
It was our pleasure to have her call Ferndown Manor home for all these years.
A formidable character, she is missed by all the team but will always be fondly remembered.
Thank you for your kind words as always.
We are more than delighted with Dad's progress under Ferndown Manor's expert care. From initial talks with managers to the amazing nursing staff on Talbot (every single one of you!) to the wonderful activities staff, housekeeping and the lovely receptionists, Ferndown Manor is truly an 'A team' We would highly recommend it to anyone wanting top-quality care for their loved ones.
Thank you for your support and comments for the team which we all appreciated.
My father-in-law has been at Ferndown Manor since December and I cannot praise everyone highly enough for their total professionalism, expertise and friendliness. This isn't just care, it's genuine care. People who love their jobs and it shows in the way they are with the residents treating everyone with patience, kindness and respect. Dad has regained an interest in taking part in activities, he is gently encouraged with a range of meals and he has flourished under the care of all the Talbot staff. To add to this the support for our family has been amazing, communication is excellent and the standard of the facilities are second to none. Thank you all so much.
Your encouragement and comments have been so welcome these past few months as we looked after your father-in-law.
It was our pleasure at Ferndown Manor to look after your father-in-law and indeed your late mother on respite last year. Our best wishes to all the family.
Sadly, she passed away peacefully.
I cannot praise the staff for the care, kindness and support given to Mum and the care and support shown to her family enough.
All the staff are fantastic, friendly team - management, carers, activity staff, housekeeping, kitchen staff, maintenance.
I would recommend this home (and it was my mum's home) to anyone, especially for residents with dementia.
At Ferndown Manor Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience and that of your mum with us has been a positive one, we miss her smile!
Overall, I was very satisfied with the care my mother received at Ferndown Manor. The staff and carers were all very friendly and caring and treated my mother with respect and dignity - they appeared to be very fond of her. A special mention must go to the "activities team", who worked so hard, with what appears to be unlimited enthusiasm, to engage and include every resident in the wide range of activities provided each day.
At Ferndown Manor Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
She remains a very much missed resident for us, as I know she is a missed Mum to you all.
My mother was treated with the utmost respect during her time at Ferndown Manor and became very fond of those who cared for her.
At Ferndown Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
His care prior to and leading up to this event has always been excellent despite his sometimes challenging behaviour.
All of the staff are lovely, and I have always felt that Dad was in safe hands.
I would definitely recommend Ferndown Manor, and in fact, it was recommended to me by a friend.
As you know, we set a high standard for ourselves, so we are very pleased to hear that your experience with us was a positive one.
Best wishes from all the team.
Mum’s journey into care hasn’t been easy and every day has brought about new challenges as Mum and everyone supporting her has had to adjust to her needs.
Having a caring outlook but more importantly flexible approach has made things so much easier.
Needing care impacts everyone not just the person in need of care and I have found everyone very supportive, no question is too daft, no request for information is withheld and Mum has at all times received the very best of care again thank you.
The facilities are excellent and the rooms clean and modern in all aspects and the welcome is always warm and friendly.
Mum has always been social and enjoyed her food and making new friends and she continues to do so at Ferndown Manor.
Communication outwardly is excellent and it reassures the wider family that she is being loved and cared for.
You are an amazing team.
We very much appreciate you taking the time to leave us feedback about your experience of Mum's care.
As you know at Ferndown Manor we strive for a high standard of service for ourselves and indeed all residents including our resident's families, so we are very pleased to hear that your experience with us has been a positive one.
Thank you as always for your support.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (43) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Ferndown Manor.
Accreditations
There are no accreditations posted yet for Ferndown Manor.
Meet the Team (1)

I joined Ferndown Manor in 2021. Before I joined Care UK I worked as a Home Manager for several care homes, and before that, I worked as a District Nurse Manager for 20 years.
I decided to join Care UK as the company was highly recommended and its values reflect how care should be delivered and how I would want to be cared for.
In my role as Home Manager, I want to ensure the home remains a happy, safe place where residents thrive, and the team is proud to work. I want to ensure the highest standards of care are maintained. To succeed in this role, you need to be a good listener, be empathetic, have strong leadership skills, and be a good role model.
Walking around the home first thing in the morning is my favourite part of my job as it gives me an opportunity to greet every member of staff and residents. I also love to see the atmosphere when residents are enjoying positive participation in fulfilling activities.
My biggest professional challenge so far has been taking a home from an Inadequate CQC rating to Good.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ferndown Manor to verify any information. View our terms and conditions. Ferndown Manor has an Enhanced Service -more info.