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Ferndown Manor

110 Golf Links Road, Ferndown, Dorset BH22 8DA
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The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked afterDarren B(Son of Resident/Service User)
Ferndown Manor, Ferndown
Ferndown Manor, Ferndown
Ferndown Manor, Ferndown

Ferndown Manor is a purpose-built care home, offering permanent and respite residential, nursing and dementia care in luxurious surroundings.

Located in Dorset, each of the home’s bedrooms are en-suite and individually styled. Residents are encouraged to live fulfilled lives with premium facilities including a cinema, hair salon and café. Residents living with dementia can relax in the dedicated Namaste room and outside there are beautiful, landscaped gardens.

The experienced Ferndown team get...  

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Care Provided by Ferndown Manor

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,595From £1,794
Residential Dementia CareFrom £1,690From £1,900
Nursing CareFrom £1,860From £2,092
Nursing Dementia CareFrom £1,955From £2,199

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?

• All care and support including a monthly review of care plans

• All meals, snacks and drinks freshly prepared every day by our chef

• Access to landscaped gardens

• Activities and lifestyle programme

• All utilities and other accommodation costs

• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Ferndown Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sara Muslin (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (75)

Parking

  • Parking on-site

Ferndown Manor Reviews (187)

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9.8

Ferndown Manor has a Review Score of 9.8 (9.794) out of 10, based on 55 reviews in the last 2 years. Over all time Ferndown Manor has 187 reviews.

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Showing 187 reviews matching selected criteria
Review from Sarah D (Daughter of Resident) published on 18 April 2018 Submitted via Review Postal Card
Overall Experience

Amazing care home. Staff are wonderful in looking after my dad. Would recommend them to anyone.

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Review from J S (Son-in-law of Resident) published on 5 April 2018 Submitted via Review Postal Card
Overall Experience

We are very pleased that my mother-in-law has settled and is very happy in her new environment/home. The facilities are excellent and residents have a good range of activities and visits. All staff are very friendly and helpful. We always feel welcome when we visit.

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Review from Michael P (Son of Resident) published on 20 March 2018 Submitted via Review Postal Card
Overall Experience

Very pleased with how my mother has settled in she is looking so much better now she has 24hr care. Every time we visit the staff are so helpful and welcoming and my mother is relaxed and happy.

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Review from M S (Sister of Resident) published on 20 March 2018 Submitted via Review Postal Card
Overall Experience

Ferndown Manor has fully come up to expectations after my first viewing at the open day a year ago. The staff are working tirelessly even though they are now short-staffed which I am assured is being addressed. Well done to everybody.

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Review from A B (Grandson of Resident) published on 8 March 2018 Submitted via Review Postal Card
Overall Experience

My nan has settled extremely well and has a better quality of life. All the staff are lovely and always around to help. The atmosphere is always warm and welcoming which makes it a lot nicer for me and my nan. I couldn't imagine anywhere better. My mum spent months and months trying to find a place like this.

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Review from Karen C (Daughter of Resident) published on 7 March 2018 Submitted via Review Postal Card
Overall Experience

The home is very friendly. Staff are fantastic. Lovely to have a new modern, designed care home.

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Review from M H (Wife of Resident) published on 14 November 2017 Submitted via Review Postal Card
Overall Experience
Weakness in care staff.

To create continuity it would help for the manager to visit from time to time.

Reply from Samantha Debenham, Marketing Support Administrator at Ferndown Manor

Thank you for taking the time to review Ferndown Manor, and in particular for your excellent scores which we’re delighted to see. In regards to your comments around continuity and the care team, I understand that a senior member of staff has been in contact and I hope we have been able to allay...  

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Review from E M (Daughter of Resident) published on 31 October 2017 Submitted via Review Postal Card
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We felt very much welcomed and reassured that my mum will be well looked after by the staff here.

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Review from S B (Friend of Resident) published on 18 October 2017 Submitted via Review Postal Card
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Lovely place, beautiful gardens and rooms with lots of staff.

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Review from Colin W (Friend of Resident) published on 12 October 2017 Submitted via Review Postal Card
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Excellent home, got a taste of a 4* hotel. It seemed quite friendly as an outsider looking in. The gardens looked nice, and had a nice feel.

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Review from J A (Son of Resident) published on 28 September 2017 Submitted via Review Postal Card
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Very clean smart home. Staff are friendly and welcoming.

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Review from David B (Son of Resident) published on 19 September 2017 Submitted via Review Postal Card
Overall Experience
I continue to be very satisfied with the ongoing care of my mother.

I find all the staff friendly and respectful.

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Review from Sue S (Daughter of Resident) published on 19 September 2017 Submitted via Review Postal Card
Overall Experience
The care and attention given to my mother during her two-week respite care was excellent. She had very poor mobility issues upon admission and by the end of the two week period, she was walking unaided. She was happy at the home and made many friends there.
The staff were attentive to all her needs in a caring way respecting her wishes and dignity.

Thank you, Ferndown Manor, for improving my mother's health and well being.

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Review from Rebecca L (Daughter of Resident) published on 12 September 2017 Submitted via Review Postal Card
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A lovely, caring home, very clean. The place is like a hotel. The food is lovely and alcohol is provided. The staff treat the residents in a very caring manner.

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Review from David A (Son of Resident) published on 7 September 2017 Submitted via Review Postal Card
Overall Experience

Very friendly, helpful and attentive staff. Facilities are excellent. The building appears well designed with wide corridors and plenty of open spaces. We had lunch and the food was very good. It is a nice clean home as it should be with only seven residents, hopefully this standard can be maintained when the home is full.

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Review from Carole H (Niece of Resident) published on 5 September 2017 Submitted via Review Postal Card
Overall Experience
My Aunt is currently on respite care. We cannot fault the standard of information and communication which is especially helpful as we live a distance away.
The care she is receiving is excellent. Staff show care, compassion, understanding and humour.

The activities are varied and geared towards the interests of residents. Visitors are warmly welcomed.

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Review from Lucy R (Daughter of Resident) published on 15 August 2017 Submitted via Review Postal Card
Overall Experience
We have been absolutely delighted with the care for mum on her 2-week respite stay. All the staff have been so friendly and welcoming.

Mum has felt safe and well cared for. The food has been of a very high standard and this has motivated mum to eat (normally has a poor appetite). Her room was the standard of a 5* hotel, immaculately clean and all new furnishings, as indeed are the premises as a whole. Mum had the opportunity to go on trips and take part in activities. She was encouraged and came out of her room and engaged with the team and other residents. Having experienced other care homes, I cannot recommend Ferndown Manor enough. This absolutely offers the best care in the Bournemouth area.

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Review from Sarah A (Daughter of Resident) published on 8 August 2017 Submitted via Review Postal Card
Overall Experience
I am very pleased and relieved to find such a beautiful and caring dementia home for my mum. The staff are all very helpful and kind and respectful.

This is my mum's second stay here and she is already settling in with much personal attention.

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Review from P B (Friend of Resident) published on 8 August 2017 Submitted via Review Postal Card
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Very good care home - staff very caring and friendly.

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Review from Lolly G (Friend of Resident) published on 27 July 2017 Submitted via Review Postal Card
Overall Experience

All the staff were very helpful and attentive when we were viewing for respite placement. My dear friend has since decided to stay as a permanent resident and I'm confident and happy that he will receive the best of care.

Management and staff keep me fully informed at all times.

A big thank you to you all for making a stressful and emotional decision a bit easier with continued support.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 March 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (39) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Ferndown Manor.

Awards / Recognitions (122)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Ferndown Manor.

Meet the Team (1)

Sara Muslin
Sara MuslinJob Title Home Manager

I joined Ferndown Manor in 2021. Before I joined Care UK I worked as a Home Manager for several care homes, and before that, I worked as a District Nurse Manager for 20 years.

I decided to join Care UK as the company was highly recommended and its values reflect how care should be delivered and how I would want to be cared for.

In my role as Home Manager, I want to ensure the home remains a happy, safe place where residents thrive, and the team is proud to work. I want to ensure the highest standards of care are maintained. To succeed in this role, you need to be a good listener, be empathetic, have strong leadership skills, and be a good role model.

Walking around the home first thing in the morning is my favourite part of my job as it gives me an opportunity to greet every member of staff and residents. I also love to see the atmosphere when residents are enjoying positive participation in fulfilling activities.

My biggest professional challenge so far has been taking a home from an Inadequate CQC rating to Good.

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