The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked afterDarren B(Son of Resident/Service User)
The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked afterDarren B(Son of Resident/Service User)
Ferndown Manor is a purpose-built care home, offering permanent and respite residential, nursing and dementia care in luxurious surroundings.
Located in Dorset, each of the home’s bedrooms are en-suite and individually styled. Residents are encouraged to live fulfilled lives with premium facilities including a cinema, hair salon and café. Residents living with dementia can relax in the dedicated Namaste room and outside there are beautiful, landscaped gardens.
The experienced Ferndown team get...
Ferndown Manor is a purpose-built care home, offering permanent and respite residential, nursing and dementia care in luxurious surroundings.
Located in Dorset, each of the home’s bedrooms are en-suite and individually styled. Residents are encouraged to live fulfilled lives with premium facilities including a cinema, hair salon and café. Residents living with dementia can relax in the dedicated Namaste room and outside there are beautiful, landscaped gardens.
The experienced Ferndown team get to know each resident, including their needs, interests and tastes, tailoring their care and lifestyle plans to suit each individual. They plan a wide range of activities such as music sessions, outings and growing vegetables in the garden.
Contact Ferndown Manor to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Ferndown Manor for full pricing details and T&Cs.
Ferndown Manor has a Review Score of 9.8 (9.818) out of 10, based on 53 reviews in the last 2 years.
Over all time Ferndown Manor has 188 reviews.
I am very impressed with my experience of Ferndown Manor. The facilities are excellent. The staff extremely helpful and happy to help. The general atmosphere is very happy and positive.
I am very impressed with my experience of Ferndown Manor. The facilities are excellent. The staff extremely helpful and happy to help. The general atmosphere is very happy and positive.
Amazing care home. Staff are wonderful in looking after my dad. Would recommend them to anyone.
Amazing care home. Staff are wonderful in looking after my dad. Would recommend them to anyone.
We are very pleased that my mother-in-law has settled and is very happy in her new environment/home. The facilities are excellent and residents have a good range of activities and visits. All staff are very friendly and helpful. We always feel welcome when we visit.
We are very pleased that my mother-in-law has settled and is very happy in her new environment/home. The facilities are excellent and residents have a good range of activities and visits. All staff are very friendly and helpful. We always feel welcome when we visit.
Very pleased with how my mother has settled in she is looking so much better now she has 24hr care. Every time we visit the staff are so helpful and welcoming and my mother is relaxed and happy.
Very pleased with how my mother has settled in she is looking so much better now she has 24hr care. Every time we visit the staff are so helpful and welcoming and my mother is relaxed and happy.
Ferndown Manor has fully come up to expectations after my first viewing at the open day a year ago. The staff are working tirelessly even though they are now short-staffed which I am assured is being addressed. Well done to everybody.
Ferndown Manor has fully come up to expectations after my first viewing at the open day a year ago. The staff are working tirelessly even though they are now short-staffed which I am assured is being addressed. Well done to everybody.
My nan has settled extremely well and has a better quality of life. All the staff are lovely and always around to help. The atmosphere is always warm and welcoming which makes it a lot nicer for me and my nan. I couldn't imagine anywhere better. My mum spent months and months trying to find a place...
My nan has settled extremely well and has a better quality of life. All the staff are lovely and always around to help. The atmosphere is always warm and welcoming which makes it a lot nicer for me and my nan. I couldn't imagine anywhere better. My mum spent months and months trying to find a place like this.
The home is very friendly. Staff are fantastic. Lovely to have a new modern, designed care home.
The home is very friendly. Staff are fantastic. Lovely to have a new modern, designed care home.
To create continuity it would help for the manager to visit from time to time.
To create continuity it would help for the manager to visit from time to time.
Thank you for taking the time to review Ferndown Manor, and in particular for your excellent scores which we’re delighted to see. In regards to your comments around continuity and the care team, I understand that a senior member of staff has been in contact and I hope we have been able to allay...
Thank you for taking the time to review Ferndown Manor, and in particular for your excellent scores which we’re delighted to see. In regards to your comments around continuity and the care team, I understand that a senior member of staff has been in contact and I hope we have been able to allay your concerns. I would like to assure you that the home manager, as well as the deputy manager, spend time on each suite in the home regularly, including with your loved one. As a new home we have also recently opened up a new suite in the home, and some of the team have moved across to the new area – this is to ensure that our experienced staff are available and supporting our new team members whilst they settle in – this also means that all residents have some familiar faces alongside our new recruits, whom we are sure residents will get to know quickly. I would also like to assure you that the home manager also operates an open door policy, so you are welcome to speak with her or another member of the management team if you have any questions, concerns or feedback at any time.
We felt very much welcomed and reassured that my mum will be well looked after by the staff here.
We felt very much welcomed and reassured that my mum will be well looked after by the staff here.
Lovely place, beautiful gardens and rooms with lots of staff.
Lovely place, beautiful gardens and rooms with lots of staff.
Excellent home, got a taste of a 4* hotel. It seemed quite friendly as an outsider looking in. The gardens looked nice, and had a nice feel.
Excellent home, got a taste of a 4* hotel. It seemed quite friendly as an outsider looking in. The gardens looked nice, and had a nice feel.
Very clean smart home. Staff are friendly and welcoming.
Very clean smart home. Staff are friendly and welcoming.
I find all the staff friendly and respectful.
I find all the staff friendly and respectful.
The staff were attentive to all her...
Thank you, Ferndown Manor, for improving my mother's health and well being.
A lovely, caring home, very clean. The place is like a hotel. The food is lovely and alcohol is provided. The staff treat the residents in a very caring manner.
A lovely, caring home, very clean. The place is like a hotel. The food is lovely and alcohol is provided. The staff treat the residents in a very caring manner.
Very friendly, helpful and attentive staff. Facilities are excellent. The building appears well designed with wide corridors and plenty of open spaces. We had lunch and the food was very good. It is a nice clean home as it should be with only seven residents, hopefully this standard can be...
Very friendly, helpful and attentive staff. Facilities are excellent. The building appears well designed with wide corridors and plenty of open spaces. We had lunch and the food was very good. It is a nice clean home as it should be with only seven residents, hopefully this standard can be maintained when the home is full.
The activities are varied and geared towards...
The activities are varied and geared towards the interests of residents. Visitors are warmly welcomed.
Mum has felt safe and well cared for. The food has been of a very high standard and this has motivated mum to eat (normally has a poor appetite). Her room was the...
Mum has felt safe and well cared for. The food has been of a very high standard and this has motivated mum to eat (normally has a poor appetite). Her room was the standard of a 5* hotel, immaculately clean and all new furnishings, as indeed are the premises as a whole. Mum had the opportunity to go on trips and take part in activities. She was encouraged and came out of her room and engaged with the team and other residents. Having experienced other care homes, I cannot recommend Ferndown Manor enough. This absolutely offers the best care in the Bournemouth area.
This is my mum's second stay here and she is already settling in with much personal attention.
This is my mum's second stay here and she is already settling in with much personal attention.
Very good care home - staff very caring and friendly.
Very good care home - staff very caring and friendly.
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I joined Ferndown Manor in 2021. Before I joined Care UK I worked as a Home Manager for several care homes, and before that, I worked as a District...
I joined Ferndown Manor in 2021. Before I joined Care UK I worked as a Home Manager for several care homes, and before that, I worked as a District Nurse Manager for 20 years.
I decided to join Care UK as the company was highly recommended and its values reflect how care should be delivered and how I would want to be cared for.
In my role as Home Manager, I want to ensure the home remains a happy, safe place where residents thrive, and the team is proud to work. I want to ensure the highest standards of care are maintained. To succeed in this role, you need to be a good listener, be empathetic, have strong leadership skills, and be a good role model.
Walking around the home first thing in the morning is my favourite part of my job as it gives me an opportunity to greet every member of staff and residents. I also love to see the atmosphere when residents are enjoying positive participation in fulfilling activities.
My biggest professional challenge so far has been taking a home from an Inadequate CQC rating to Good.
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