Submit a Review for Ferndown Manor
110 Golf Links Road, Ferndown, BH22 8DA
View full details of Ferndown ManorLatest Reviews for Ferndown Manor
10 June 2026
I am so grateful to be able to express my heartfelt gratitude to Ferndown Manor and all the young men and women who work there.
From the moment my sister in law entered Ferndown Manor 4 years ago, she has never received anything but the very best of care.
My eternal thanks.
09 June 2026
Staff are always happy and smiling. Nothing is too much trouble. The team are always on hand to help answer any queries that may arise. Mom is offered choices with regard to activities to join in with. She is encouraged to play a full part in day-to-day pursuits. From reception, carers, activity
maintenance and management. The whole team are a credit to Care UK.
09 June 2026
Our relatives and us have been welcomed with smiles and offers to help. Our relative has a nice room with her own pictures put up on the walls. So far, everyone is friendly, caring and helpful. Keeping us informed of her health and well being. Always smiling and going above and beyond.
20 May 2026
Thank you for the opportunity to report how I feel about Ferndown Manor.
I have just come home after a respite for two weeks. I have enjoyed some of the daily activities and the laughs with the staff over some of the answers! Every one of the staff are kind and goes the extra mile!!
20 May 2026
Thank you.
08 May 2026
Ferndown Manor is a very caring and compassionate care home. Staff are always considerate and helpful. Facilities are excellent.
Both my parents have been residents, both short term for respite and long term and the staff have been caring and considerate. It gives peace of mind that they will be
given the care and attention that they can no longer get at home.
05 May 2026
Mum is receiving excellent care in every way. She has lived at Ferndown Manor for just over a month. As a family, we find it a welcoming and happy place. We are reasured that mum has constant care, is safe and can take part in organised activities as she likes. Everything was taken care of as Mum
made the move. From our first enquiries, all staff were friendly and offered coffee and cakes in the bistro. It is sometimes busy with residents, staff, visiting children, and even dogs. A lovely vibe. Mum looks so well, taking pride again in herself. She chats with others in the dining room, building new friendships. She has a calm room with plenty of daylight, and has made it her own with her favourite possessions. Mum says she can't fault anything. Good to see her settled.
28 April 2026
My mum has been a resident for almost 6 weeks now. The staff made here feel very welcome and she has settled in very well. Mum has found the staff friendly, caring and respectful. She enjoys all the activities and joins in whenever possible. In fact all who visit my mum have been made to feel
welcome and the café area has an at home feel about it. The grounds are well kept as are the communal areas and mum has a very nice room. I cannot fault the care she receives here. My family viewed several care homes on mum's behalf before settling on Ferndown Manor, which we ultimately chose because of its overall atmosphere and felt it was the best match for mum's personality.
15 April 2026
My dear friend Thelma was sent to Ferndown Manor from the palliative care unit in Christchurch, for end of life care. I cannot praise them enough, every single member of staff were 100% caring and friendly also very professional, we really couldn't have asked for anymore. Thelma was very happy there
from day one nothing was too much for the staff and they were very welcoming to visitors. I would highly recommend Ferndown Manor for loved ones.
06 April 2026
Premises: On approach, initial impression was very good. Ample parking. Grounds kept to a good state. Reception area immaculate and security was good. Always greeted with a smile and known by first name, which was a great personal touch.
Staff: Exceptionally helpful and very kind. Very
professional in what they did. Their personal care and hygiene was exceptional.
Meals: meals and cakes were of a very high standard.
Minor observation: Wet room shower floor gave impression/feeling a bit slippery.
01 April 2026
I fractured my left hip and had to have a total hip replacement. As I live on my own in a 3 bedroom house, I was unable after leaving hospital to go home. My son visited a few care homes and thought that Ferndown Manor would be just what I needed for 4 weeks, I can't praise it too highly. The
overall experience was exceptional. The day and night staff were so caring. I cannot fault the hygiene and personal care I received. Catering and food was excellent, and I had a birthday whilst there and received a birthday cake, which was unexpected.
I would recommend Ferndown Manor Care Home to anyone.
10 March 2026
We were greeted warmly at reception, and our questions were quickly answered. The staff were extremely attentive and understanding. We were offered refreshments and were made to feel welcome. The home is lovely, clean, bright and warm. Nothing is too much for the staff in what can be a difficult
environment at times. At no time did we feel rushed out or ignored. Lovely personal attention.
06 February 2026
My mum needed some short term care. Ferndown Manor was able to take my mum within a couple of days and immediately was giving her an excellent level of care. The team listened to my feedback and quickly adjusted my mum's care to meet her needs. Overall, I have been very impressed with the team at
Ferndown Manor,
19 January 2026
My whole experience is second to none. All staff lare ike family, full of love and caring.
23 December 2025
The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked after. Jackie has been a constant positive part of my mum's care, always there to offer kind words and advice, a great reception team, always welcoming, i.e., Suzie.
23 December 2025
Overall experience as a visitor is excellent. The resident I visit is sometimes left in bed in the mornings quite late. He needs to be got up earlier.
Staff are all friendly, and there is a good ambience in the communal lounge whenever I visit.
21 October 2025
Mum was a resident of Ferndown from 31/8/23 - 15/9/25. We chose Ferndown after visiting 13 homes in Dorset & Wales and being impressed with 2 weeks' respite earlier in 2023. Mum became increasingly unwell from July, and it was a huge relief that she could spend the last weeks of her life in her own
room being looked after by people who knew her little quirks. She died peacefully at 57 15/9/25 with me by her side - the staff improvised a bed so I could stay, and her care in those last days was outstanding. Thank you to all the team & front of house for helping us through this hard time.
10 October 2025
Every member of staff is caring, and they look after the residents very well. The staff always have time to speak to relatives and visitors. The staff are lovely!
25 September 2025
All staff are lovely. I had to move mum quite urgently and staff were really helpful and supportive which took a lot of the stress away. I love visiting the home and I am always made to feel welcome. It's a safe haven and a weight off my mind. Thank you Ferndown Manor for all your help and care.
26 August 2025
A big thank you to the Reception staff who always go out of their way to enable me to speak to my Mum.
Visual impairment means that it is very difficult for her to use her mobile - they take her to reception so that she can use a phone there.
Latest Reviews for Ferndown Manor
10 June 2026
I am so grateful to be able to express my heartfelt gratitude to Ferndown Manor and all the young men and women who work there.
From the moment my sister in law entered Ferndown Manor 4 years ago, she has never received anything but the very best of care.
My eternal thanks.
09 June 2026
Staff are always happy and smiling. Nothing is too much trouble. The team are always on hand to help answer any queries that may arise. Mom is offered choices with regard to activities to join in with. She is encouraged to play a full part in day-to-day pursuits. From reception, carers, activity
maintenance and management. The whole team are a credit to Care UK.
09 June 2026
Our relatives and us have been welcomed with smiles and offers to help. Our relative has a nice room with her own pictures put up on the walls. So far, everyone is friendly, caring and helpful. Keeping us informed of her health and well being. Always smiling and going above and beyond.
20 May 2026
Thank you for the opportunity to report how I feel about Ferndown Manor.
I have just come home after a respite for two weeks. I have enjoyed some of the daily activities and the laughs with the staff over some of the answers! Every one of the staff are kind and goes the extra mile!!
20 May 2026
Thank you.
08 May 2026
Ferndown Manor is a very caring and compassionate care home. Staff are always considerate and helpful. Facilities are excellent.
Both my parents have been residents, both short term for respite and long term and the staff have been caring and considerate. It gives peace of mind that they will be
given the care and attention that they can no longer get at home.
05 May 2026
Mum is receiving excellent care in every way. She has lived at Ferndown Manor for just over a month. As a family, we find it a welcoming and happy place. We are reasured that mum has constant care, is safe and can take part in organised activities as she likes. Everything was taken care of as Mum
made the move. From our first enquiries, all staff were friendly and offered coffee and cakes in the bistro. It is sometimes busy with residents, staff, visiting children, and even dogs. A lovely vibe. Mum looks so well, taking pride again in herself. She chats with others in the dining room, building new friendships. She has a calm room with plenty of daylight, and has made it her own with her favourite possessions. Mum says she can't fault anything. Good to see her settled.
28 April 2026
My mum has been a resident for almost 6 weeks now. The staff made here feel very welcome and she has settled in very well. Mum has found the staff friendly, caring and respectful. She enjoys all the activities and joins in whenever possible. In fact all who visit my mum have been made to feel
welcome and the café area has an at home feel about it. The grounds are well kept as are the communal areas and mum has a very nice room. I cannot fault the care she receives here. My family viewed several care homes on mum's behalf before settling on Ferndown Manor, which we ultimately chose because of its overall atmosphere and felt it was the best match for mum's personality.
15 April 2026
My dear friend Thelma was sent to Ferndown Manor from the palliative care unit in Christchurch, for end of life care. I cannot praise them enough, every single member of staff were 100% caring and friendly also very professional, we really couldn't have asked for anymore. Thelma was very happy there
from day one nothing was too much for the staff and they were very welcoming to visitors. I would highly recommend Ferndown Manor for loved ones.
06 April 2026
Premises: On approach, initial impression was very good. Ample parking. Grounds kept to a good state. Reception area immaculate and security was good. Always greeted with a smile and known by first name, which was a great personal touch.
Staff: Exceptionally helpful and very kind. Very
professional in what they did. Their personal care and hygiene was exceptional.
Meals: meals and cakes were of a very high standard.
Minor observation: Wet room shower floor gave impression/feeling a bit slippery.
01 April 2026
I fractured my left hip and had to have a total hip replacement. As I live on my own in a 3 bedroom house, I was unable after leaving hospital to go home. My son visited a few care homes and thought that Ferndown Manor would be just what I needed for 4 weeks, I can't praise it too highly. The
overall experience was exceptional. The day and night staff were so caring. I cannot fault the hygiene and personal care I received. Catering and food was excellent, and I had a birthday whilst there and received a birthday cake, which was unexpected.
I would recommend Ferndown Manor Care Home to anyone.
10 March 2026
We were greeted warmly at reception, and our questions were quickly answered. The staff were extremely attentive and understanding. We were offered refreshments and were made to feel welcome. The home is lovely, clean, bright and warm. Nothing is too much for the staff in what can be a difficult
environment at times. At no time did we feel rushed out or ignored. Lovely personal attention.
06 February 2026
My mum needed some short term care. Ferndown Manor was able to take my mum within a couple of days and immediately was giving her an excellent level of care. The team listened to my feedback and quickly adjusted my mum's care to meet her needs. Overall, I have been very impressed with the team at
Ferndown Manor,
19 January 2026
My whole experience is second to none. All staff lare ike family, full of love and caring.
23 December 2025
The staff are very approachable, helpful and kind. Always on hand, and my mum is well looked after. Jackie has been a constant positive part of my mum's care, always there to offer kind words and advice, a great reception team, always welcoming, i.e., Suzie.
23 December 2025
Overall experience as a visitor is excellent. The resident I visit is sometimes left in bed in the mornings quite late. He needs to be got up earlier.
Staff are all friendly, and there is a good ambience in the communal lounge whenever I visit.
21 October 2025
Mum was a resident of Ferndown from 31/8/23 - 15/9/25. We chose Ferndown after visiting 13 homes in Dorset & Wales and being impressed with 2 weeks' respite earlier in 2023. Mum became increasingly unwell from July, and it was a huge relief that she could spend the last weeks of her life in her own
room being looked after by people who knew her little quirks. She died peacefully at 57 15/9/25 with me by her side - the staff improvised a bed so I could stay, and her care in those last days was outstanding. Thank you to all the team & front of house for helping us through this hard time.
10 October 2025
Every member of staff is caring, and they look after the residents very well. The staff always have time to speak to relatives and visitors. The staff are lovely!
25 September 2025
All staff are lovely. I had to move mum quite urgently and staff were really helpful and supportive which took a lot of the stress away. I love visiting the home and I am always made to feel welcome. It's a safe haven and a weight off my mind. Thank you Ferndown Manor for all your help and care.
26 August 2025
A big thank you to the Reception staff who always go out of their way to enable me to speak to my Mum.
Visual impairment means that it is very difficult for her to use her mobile - they take her to reception so that she can use a phone there.