Submit a Review for Bourn View Care Home - Avery Healthcare
47 Bristol Road South, Bournville, Birmingham, B31 2FR
View full details of Bourn View Care Home - Avery HealthcareLatest Reviews for Bourn View Care Home - Avery Healthcare
05 June 2026
My Mother has been at Bourne View for nearly 12 Months this September , she has settled in nicely now and looks a whole lot happier, its such a clean and beautiul home and nicely decorated and always warm, recently I have had a meal with mother and the food is very nice also the staff are very
friendly and pleasant, I feel comfortable knowing that she is cared for in such a nice enviroment.
22 May 2026
Bourn View Care Home is well located on a beautiful site with access to facilities. The whole staff team are hardworking and committed to providing residents with high quality care. In my experience the care team is consistent and understand the needs of residents. Some individual carers go the
extra mile delivering outstanding care consistently. The quality of food is good and on special days there are special menus. Relatives are welcome to dine with their loved ones in the bistro (as a complimentary meal which is appreciated). The well being team organise a good range of activities delivered with cheerfulness. The onsite GP practice is a great benefit
20 May 2026
The team so far have been amazing.
Kim. Grace (liaison manager) .. Sarah (deputy) etc privide good support to aunt and us as a family.
Our aunt is loving being at Bourneview and doesn't want to leave..
Activities have been great for our aunt.
She has made friends already.
She feels
comfortable with the staff and feels at home now..
Having support as family is also important as it can be stressful navigating social care etc. . So far grace has well supported us with this .
20 May 2026
I can't explain how happy I am with the care and support at Bourn view! From initial call to find out more about the home to visiting and then to my Aunt moving in. The care and compassion is above anything I've experienced before! Every member of staff are warm friendly and approachable. The
setting is beautiful it's clean modern and welcoming. The care is for families as well as the person staying at Bournview. Nothing is to much trouble and My Aunt is so happy there you would think she'd been there years not days. I love we can follow what she's been up to by the pictures on social media and the weekly activity guide helps us plan visits so we don't interrupt her fun.
15 May 2026
Very satisfied with the overall service. Mom is being well cared for & all needs are met. Activities provided are enjoyable experiences for the residents & as a visitor to the home we are always made welcome.
14 May 2026
Dad has been at Bourn V 7 months now and it is a huge relief to see him content, settled and so well cared for. There are several factors that make this home so special. It's a modern, beautifully decorated building with gardens and balconies.Public areas and residents rooms are always clean and
fresh. The bistro is particularly pleasant to have a coffee and catch up.
But most importantly it's the staff that make this home unique. Every member of staff have made the effort to get to know dad and talk to him regularly which has meant so much.
When you visit you are greeted by welcoming, helpful receptionists.Carers are competent, respectful, and always keep relatives updated. Meals are delicious and healthy (the homemade soups are the best !). Residents clothes are laundered with care. The Wellness staff are both empathetic and enthusiastic organising a full timetable of varied activities encouraging residents from all units to take part. BV thank you please keep up this high standard
14 May 2026
My Father-in-Law originally did respite at Bourn View in June 2025, but it became abundently clear that he wanted to move in as a permanent resident. He spent 41/2 extrememly happy Months before he unfortunately passed away in December 2025.
From the moment we met Grace to arrange respite, until
the very end of his life the staff could have not been more respectful, caring and kind. It is like being in a 4 star hotel (I would say 5 star but it hasn't got a swimming pool!!).
We never once found any disrepect or attude to any of the residants, and staff were always at hand.
I return Bourn View on a regular basis, to meet friends my Father-in-Law made, as well as the office staff and carers.
My father-in-Law couldn't have had a better way to spend his final 41/2 Months than being in Bourn View.
A a massive thank you to the entire team at Bourn View.
06 May 2026
Bourn View care home provides good quality care for mom and there is a relaxed atmosphere throughout. Receptionists, care staff and managers are all very approachable and make visitors feel very welcome. The food is good and menu changes daily. There is a wide range of activities for all residents
to take part in which mom enjoys. Mom also enjoys the company of the other residents as well as her own space and time in her room.
05 May 2026
Moving a loved one into the care setting is the most difficult decision. The staff at Bourn View have made the transition easier for our family. From the reception and office staff to the care staff, activities team, laundry ladies, kitchen staff and housekeepers, they are all so friendly and
welcoming. Always willing to help with any questions. They all know mum's name and always acknowledge her and have time to chat. They have taken time to get to know her personally in order to meet her individual needs. The unit where mum resides is very well run by a senior carer. She always makes time to listen to concerns and actions suggestions in a timely manner. Her communication is excellent. The care staff we have met are always very well presented and are very professional. Bourn View offers a lovely family friendly environment where families and friends can join activities or find a nice quiet sunny spot in the extensive garden for a chat. The activities on offer are varied and fun.
17 March 2026
My Mom has been a resident at Bourn View Care Home for over 6 months. All staff have always been friendly and welcoming but the care and love they have given my Mom has been amazing. As a family we could not have chosen a better care home for our mom. Thank you all for the time you give to my mom,
the activities, the chats, hugs & kisses and the support and care. I cannot thank you all enough.
30 January 2026
Five star service from the very beginning with my initial enquiry with the lovely Grace there for my dad all the way through to becoming a resident at Bourn View, My Dad absolutely loves it there, it is so reassuring to me to know that I have made the right choice for him.
The professionalism of
all the staff is exceptional and nothing is never too much for them, from the minute you walk through the doors, and if you have questions or queries they are there to help.
Grace, Katy, Tracey, Cara, Hugh, Jake & Zoe are just a few of the fantastic staff that I have had the privilege of meeting so far, and I know that there are many more special staff in this establishment
I would thoroughly recommend. Thank you Bourn View, and keep up the excellent work that you provide.
10 December 2025
The care my mum received at Bourn View was as professional, compassionate and warm as we could possibly have hoped. It's a luxury-styled place, but that would be nothing without the staff. They are gentle, patient, kind and attentive. Nothing and no one is trouble. My mum was so safe, happy and
healthy, we stopped worrying. I can't say better than that - we stopped worrying. Bourn View is a wonderful place that you can trust, without question.
09 December 2025
My grandad initially came for respite in June for 4 weeks, he loved it so much that he became a permanent resident in August. As a family we noticed such a difference in him, he was happier, his mobility improved and it was lovely to see him getting involved in the activities. The care home is
beautiful, bright, clean and the staff are incredible. I have already recommended Bourn View to a couple of people whi have been looking at care homes for their family members. Thank you to everyone for taking such care in our family memories.
26 November 2025
Staff on reception are always welcoming and friendly. Care staff, from all units, when I have seen them while in the bistro, are friendly, always saying hello to relatives & residents from different units. When I have had any concerns, management been caring and have listened. My concerns have been
dealt with promptly and with compassion. Catering/hospitality/laundry/house keepers are also friendly.
03 November 2025
Bourn View has given me time to recover after major surgery. All of the carers have assisted me, where necessary, with great kindness, care and compassion. I am so grateful to every one at Bourn View, but in particular the carers. Nothing is ever too much trouble to them. The fantastic meals have
also aided my recovery.
Cannot find fault, I am so grateful to all.
03 October 2025
Every time I have visited or telephoned I have found the staff friendly and efficient. Only too happy to be of assistance, the home is very clean and the atmosphere caring and upbeat. I have working as a senior manager at an acute hospital and only wish the NHS could aspire to the high standards at
Bourn View Care Home.
11 September 2025
My father initially came into Bourn View Care Home for a period of respite care and after being hospitalised he decided to return. He has been made very welcome by all staff and residents and greatly appreciated the care and support that he received.
The atmosphere created a family feeling and
makes the move from home easier to accept.
11 September 2025
So far we are more than happy with Uncles care, we can see a good change in him after just 2 days of being here
Staff are friendly & helpful
11 September 2025
Wonderful place. Staff are excellent, nothing too much trouble. Many activities to engage and motivate.
09 September 2025
We were very apprehensive before dad arrived but the care & attention he has received has been faultless we could not be happier. He has made friends very quickly with other residents & staff, his mood & mobility are much improved & he has gained weight at last.
Latest Reviews for Bourn View Care Home - Avery Healthcare
05 June 2026
My Mother has been at Bourne View for nearly 12 Months this September , she has settled in nicely now and looks a whole lot happier, its such a clean and beautiul home and nicely decorated and always warm, recently I have had a meal with mother and the food is very nice also the staff are very
friendly and pleasant, I feel comfortable knowing that she is cared for in such a nice enviroment.
22 May 2026
Bourn View Care Home is well located on a beautiful site with access to facilities. The whole staff team are hardworking and committed to providing residents with high quality care. In my experience the care team is consistent and understand the needs of residents. Some individual carers go the
extra mile delivering outstanding care consistently. The quality of food is good and on special days there are special menus. Relatives are welcome to dine with their loved ones in the bistro (as a complimentary meal which is appreciated). The well being team organise a good range of activities delivered with cheerfulness. The onsite GP practice is a great benefit
20 May 2026
The team so far have been amazing.
Kim. Grace (liaison manager) .. Sarah (deputy) etc privide good support to aunt and us as a family.
Our aunt is loving being at Bourneview and doesn't want to leave..
Activities have been great for our aunt.
She has made friends already.
She feels
comfortable with the staff and feels at home now..
Having support as family is also important as it can be stressful navigating social care etc. . So far grace has well supported us with this .
20 May 2026
I can't explain how happy I am with the care and support at Bourn view! From initial call to find out more about the home to visiting and then to my Aunt moving in. The care and compassion is above anything I've experienced before! Every member of staff are warm friendly and approachable. The
setting is beautiful it's clean modern and welcoming. The care is for families as well as the person staying at Bournview. Nothing is to much trouble and My Aunt is so happy there you would think she'd been there years not days. I love we can follow what she's been up to by the pictures on social media and the weekly activity guide helps us plan visits so we don't interrupt her fun.
15 May 2026
Very satisfied with the overall service. Mom is being well cared for & all needs are met. Activities provided are enjoyable experiences for the residents & as a visitor to the home we are always made welcome.
14 May 2026
Dad has been at Bourn V 7 months now and it is a huge relief to see him content, settled and so well cared for. There are several factors that make this home so special. It's a modern, beautifully decorated building with gardens and balconies.Public areas and residents rooms are always clean and
fresh. The bistro is particularly pleasant to have a coffee and catch up.
But most importantly it's the staff that make this home unique. Every member of staff have made the effort to get to know dad and talk to him regularly which has meant so much.
When you visit you are greeted by welcoming, helpful receptionists.Carers are competent, respectful, and always keep relatives updated. Meals are delicious and healthy (the homemade soups are the best !). Residents clothes are laundered with care. The Wellness staff are both empathetic and enthusiastic organising a full timetable of varied activities encouraging residents from all units to take part. BV thank you please keep up this high standard
14 May 2026
My Father-in-Law originally did respite at Bourn View in June 2025, but it became abundently clear that he wanted to move in as a permanent resident. He spent 41/2 extrememly happy Months before he unfortunately passed away in December 2025.
From the moment we met Grace to arrange respite, until
the very end of his life the staff could have not been more respectful, caring and kind. It is like being in a 4 star hotel (I would say 5 star but it hasn't got a swimming pool!!).
We never once found any disrepect or attude to any of the residants, and staff were always at hand.
I return Bourn View on a regular basis, to meet friends my Father-in-Law made, as well as the office staff and carers.
My father-in-Law couldn't have had a better way to spend his final 41/2 Months than being in Bourn View.
A a massive thank you to the entire team at Bourn View.
06 May 2026
Bourn View care home provides good quality care for mom and there is a relaxed atmosphere throughout. Receptionists, care staff and managers are all very approachable and make visitors feel very welcome. The food is good and menu changes daily. There is a wide range of activities for all residents
to take part in which mom enjoys. Mom also enjoys the company of the other residents as well as her own space and time in her room.
05 May 2026
Moving a loved one into the care setting is the most difficult decision. The staff at Bourn View have made the transition easier for our family. From the reception and office staff to the care staff, activities team, laundry ladies, kitchen staff and housekeepers, they are all so friendly and
welcoming. Always willing to help with any questions. They all know mum's name and always acknowledge her and have time to chat. They have taken time to get to know her personally in order to meet her individual needs. The unit where mum resides is very well run by a senior carer. She always makes time to listen to concerns and actions suggestions in a timely manner. Her communication is excellent. The care staff we have met are always very well presented and are very professional. Bourn View offers a lovely family friendly environment where families and friends can join activities or find a nice quiet sunny spot in the extensive garden for a chat. The activities on offer are varied and fun.
17 March 2026
My Mom has been a resident at Bourn View Care Home for over 6 months. All staff have always been friendly and welcoming but the care and love they have given my Mom has been amazing. As a family we could not have chosen a better care home for our mom. Thank you all for the time you give to my mom,
the activities, the chats, hugs & kisses and the support and care. I cannot thank you all enough.
30 January 2026
Five star service from the very beginning with my initial enquiry with the lovely Grace there for my dad all the way through to becoming a resident at Bourn View, My Dad absolutely loves it there, it is so reassuring to me to know that I have made the right choice for him.
The professionalism of
all the staff is exceptional and nothing is never too much for them, from the minute you walk through the doors, and if you have questions or queries they are there to help.
Grace, Katy, Tracey, Cara, Hugh, Jake & Zoe are just a few of the fantastic staff that I have had the privilege of meeting so far, and I know that there are many more special staff in this establishment
I would thoroughly recommend. Thank you Bourn View, and keep up the excellent work that you provide.
10 December 2025
The care my mum received at Bourn View was as professional, compassionate and warm as we could possibly have hoped. It's a luxury-styled place, but that would be nothing without the staff. They are gentle, patient, kind and attentive. Nothing and no one is trouble. My mum was so safe, happy and
healthy, we stopped worrying. I can't say better than that - we stopped worrying. Bourn View is a wonderful place that you can trust, without question.
09 December 2025
My grandad initially came for respite in June for 4 weeks, he loved it so much that he became a permanent resident in August. As a family we noticed such a difference in him, he was happier, his mobility improved and it was lovely to see him getting involved in the activities. The care home is
beautiful, bright, clean and the staff are incredible. I have already recommended Bourn View to a couple of people whi have been looking at care homes for their family members. Thank you to everyone for taking such care in our family memories.
26 November 2025
Staff on reception are always welcoming and friendly. Care staff, from all units, when I have seen them while in the bistro, are friendly, always saying hello to relatives & residents from different units. When I have had any concerns, management been caring and have listened. My concerns have been
dealt with promptly and with compassion. Catering/hospitality/laundry/house keepers are also friendly.
03 November 2025
Bourn View has given me time to recover after major surgery. All of the carers have assisted me, where necessary, with great kindness, care and compassion. I am so grateful to every one at Bourn View, but in particular the carers. Nothing is ever too much trouble to them. The fantastic meals have
also aided my recovery.
Cannot find fault, I am so grateful to all.
03 October 2025
Every time I have visited or telephoned I have found the staff friendly and efficient. Only too happy to be of assistance, the home is very clean and the atmosphere caring and upbeat. I have working as a senior manager at an acute hospital and only wish the NHS could aspire to the high standards at
Bourn View Care Home.
11 September 2025
My father initially came into Bourn View Care Home for a period of respite care and after being hospitalised he decided to return. He has been made very welcome by all staff and residents and greatly appreciated the care and support that he received.
The atmosphere created a family feeling and
makes the move from home easier to accept.
11 September 2025
So far we are more than happy with Uncles care, we can see a good change in him after just 2 days of being here
Staff are friendly & helpful
11 September 2025
Wonderful place. Staff are excellent, nothing too much trouble. Many activities to engage and motivate.
09 September 2025
We were very apprehensive before dad arrived but the care & attention he has received has been faultless we could not be happier. He has made friends very quickly with other residents & staff, his mood & mobility are much improved & he has gained weight at last.