Submit a Review for Emerson Grange Care Home
Rowhill Road, Swanley, BR8 7FP
View Full Details of Emerson Grange Care HomeLatest Reviews for Emerson Grange Care Home
11 August 2025
Since moving into to Emerson's back in March this year my mum has called and reffered to it as her "happy place". The staff are first class the facilities are second to none and the residents always have a happy smile on thier faces. We couldn't of wished for a better place for our mum.
11 August 2025
It's like walking into a 5 star hotel!! Every member of staff is friendly, helpful and welcoming. Facilities are second to none. My mother-in-law calls it her "happy place".
16 May 2025
I have lived here as an apartment owner for about 3 and a 1/2 years. It was the best thing that I have ever done and do not regret moving here.The apartment is outstanding and the decor of the rest of the building is like living in a 5 start hotel. The management and staff are fantastic very helpful and professional at all times and make living here a joy. The food is outstanding with wonderful chefs and auxiliary staff. There is so much to do here with quizzes, suppers and trips out arranged by our very efficient Apartment Services Coordinators. This is place when I hope to live for many years and would certainly recommend it to my family and friends. Well done Emerson Grange keep the good work up your are the best.
02 May 2025
The atmosphere as soon as you walk in is that of a smart hotel with friendly staff its a wonderful first impression. The facilities are the best I have seen and we did visit a lot before we chose Emerson. All the areas are light and airy and spotlessly clean. My mother in law is often out on trips or arranged activities and leads a very active stay Emerson. It really has made all the different to all our lives.
25 April 2025
This is our third "Quiz Night", which was filled with a lot of laughter, the residents had fun, and we were catered for throughout the evening by staff members. The host enjoys spending his evening filling the home with joy, a great night!
25 April 2025
Care for my uncle has always been excellent.
24 April 2025
The team here have been very supportive to my father and myself dad arrived in Sept 2023 after losing his wife he had been very poorly and in hospital. The care and routine dad has received has enabled him to regain strength and be able to go home.
23 April 2025
I made the decision to put my mother-in-law in this home and so far it was the best decision we as a family have made. The facilities are excellent and the staff very caring.
23 April 2025
Lovely care home for my mother, just like a stay in a 5* hotel! She is well looked after.
16 April 2025
All the staff are fantastic, friendly and welcoming. The activities team arrange some wonderful trips and sessions. There is a real feeling of family when you come here, and everyone looks after and my grandma really well. She is so much happier than when she lived on her own - so thank you.
14 April 2025
My mother-in-law was very anxious about living at a home. Emerson Grange has been wonderful for her. She is eating well, participating in the activities and embracing her time here. The cares and all the staff are lovely. This has been the best for her.
11 April 2025
My mother has been a resident at Emerson Grange for over 18 months. All the staff are excellent, caring, friendly and approachable. Mum is cared for very well. Excellent activities programme and varied in content. Management are on hand to answer any concerns we may have. No concerns at the moment.
10 April 2025
Our friend recently moved to Emerson's, and it's been amazing being able to see her on social media. We joined them for a quiz night, and the staff were attentive, the drinks and food were delicious, and it was a great night. The events held for residents are well thought out, relevant and fun. The staff clearly enjoy working at Emerson's.
08 April 2025
Emerson is very special palace. It has such a lovely feeling about it, friendly always! The staff from the top management down are amazing. There is always something happening. I do think they go above and beyond to provide a real home from home! Highly recommended!
03 April 2025
Management excellent/environment excellent
01 April 2025
Very good. My nan is very happy and has eaten better than ever! All the staff are very friendly and nan is very comfortable with them. They listen and chat with her and are getting to know her very well. She has settled in easily.
30 January 2025
There are not enough words to express the brilliance, and professionalism from Emerson Grange. They made my father feel welcome and cared for extending this to all his family at the most emotional time. I cannot thank them enough. The transition from being a flat owner to the nursing home took a lot of anxiety away, as the staff knew my father and he felt part of the community even before he went to Emerson Grange. Through the most difficult time, the staff were very conscientious of not only giving the best care to my father, but the best care to all his family including his grandchildren. Thank you Emerson for all you do. I wouldn't have wanted my father to have gone anywhere else.
28 January 2025
My father moved into Emerson Grange in September 2024 when he was no longer able to care for himself at home. From the moment he arrived he was made to feel most welcome and part of the Emerson family. The manager and staff on Buckingham provided the most amazing care during his short time with them. They liaised with the local hospice and medical team to ensure Dad received the highest quality end of life care. As a family of nurses it meant so much to us that our dear dad passed away peacefully, pain-free and with dignity. Furthermore, during dad's last days we were looked after and supported so well which enabled us to focus on spending quality time with him. Thank you Emerson.
22 January 2025
My dad spent 6 weeks at Emerson Grange Care Home for palliative and end of life care. They were truly amazing! They showed immense compassion for him and us as a family. The nurses demonstrated a high level of nursing expertise and knowledge and liaised regularly with the hospice to optimise his care. They spent time treating my dad with dignity and respect referring to his wishes. They knew he took pride in his appearance and even shaved him on the day he died. They listened to our concerns and involved us in all decisions. In his final days we were allowed to be with him 24/7. Staff were kind to us providing us with bed linen and ensuring we were offered meals and drinks. They cared for us and dad. There are no words to express how grateful we are to the team at Emerson Grange for all the support they showed to us and for allowing dad to die peacefully with dignity and respect. Thank you!
16 December 2024
The staff supporting Mum have all been wonderful and very kind and cannot be faulted. The only issue has been about the standard of food and in particular the temperature of it when it arrives. Not being a meat eater and unable to eat spicy or savoury food what is on offer at different times has not been a big enough variety.
Latest Reviews for Emerson Grange Care Home
11 August 2025
Since moving into to Emerson's back in March this year my mum has called and reffered to it as her "happy place". The staff are first class the facilities are second to none and the residents always have a happy smile on thier faces. We couldn't of wished for a better place for our mum.
11 August 2025
It's like walking into a 5 star hotel!! Every member of staff is friendly, helpful and welcoming. Facilities are second to none. My mother-in-law calls it her "happy place".
16 May 2025
I have lived here as an apartment owner for about 3 and a 1/2 years. It was the best thing that I have ever done and do not regret moving here.The apartment is outstanding and the decor of the rest of the building is like living in a 5 start hotel. The management and staff are fantastic very helpful and professional at all times and make living here a joy. The food is outstanding with wonderful chefs and auxiliary staff. There is so much to do here with quizzes, suppers and trips out arranged by our very efficient Apartment Services Coordinators. This is place when I hope to live for many years and would certainly recommend it to my family and friends. Well done Emerson Grange keep the good work up your are the best.
02 May 2025
The atmosphere as soon as you walk in is that of a smart hotel with friendly staff its a wonderful first impression. The facilities are the best I have seen and we did visit a lot before we chose Emerson. All the areas are light and airy and spotlessly clean. My mother in law is often out on trips or arranged activities and leads a very active stay Emerson. It really has made all the different to all our lives.
25 April 2025
This is our third "Quiz Night", which was filled with a lot of laughter, the residents had fun, and we were catered for throughout the evening by staff members. The host enjoys spending his evening filling the home with joy, a great night!
25 April 2025
Care for my uncle has always been excellent.
24 April 2025
The team here have been very supportive to my father and myself dad arrived in Sept 2023 after losing his wife he had been very poorly and in hospital. The care and routine dad has received has enabled him to regain strength and be able to go home.
23 April 2025
I made the decision to put my mother-in-law in this home and so far it was the best decision we as a family have made. The facilities are excellent and the staff very caring.
23 April 2025
Lovely care home for my mother, just like a stay in a 5* hotel! She is well looked after.
16 April 2025
All the staff are fantastic, friendly and welcoming. The activities team arrange some wonderful trips and sessions. There is a real feeling of family when you come here, and everyone looks after and my grandma really well. She is so much happier than when she lived on her own - so thank you.
14 April 2025
My mother-in-law was very anxious about living at a home. Emerson Grange has been wonderful for her. She is eating well, participating in the activities and embracing her time here. The cares and all the staff are lovely. This has been the best for her.
11 April 2025
My mother has been a resident at Emerson Grange for over 18 months. All the staff are excellent, caring, friendly and approachable. Mum is cared for very well. Excellent activities programme and varied in content. Management are on hand to answer any concerns we may have. No concerns at the moment.
10 April 2025
Our friend recently moved to Emerson's, and it's been amazing being able to see her on social media. We joined them for a quiz night, and the staff were attentive, the drinks and food were delicious, and it was a great night. The events held for residents are well thought out, relevant and fun. The staff clearly enjoy working at Emerson's.
08 April 2025
Emerson is very special palace. It has such a lovely feeling about it, friendly always! The staff from the top management down are amazing. There is always something happening. I do think they go above and beyond to provide a real home from home! Highly recommended!
03 April 2025
Management excellent/environment excellent
01 April 2025
Very good. My nan is very happy and has eaten better than ever! All the staff are very friendly and nan is very comfortable with them. They listen and chat with her and are getting to know her very well. She has settled in easily.
30 January 2025
There are not enough words to express the brilliance, and professionalism from Emerson Grange. They made my father feel welcome and cared for extending this to all his family at the most emotional time. I cannot thank them enough. The transition from being a flat owner to the nursing home took a lot of anxiety away, as the staff knew my father and he felt part of the community even before he went to Emerson Grange. Through the most difficult time, the staff were very conscientious of not only giving the best care to my father, but the best care to all his family including his grandchildren. Thank you Emerson for all you do. I wouldn't have wanted my father to have gone anywhere else.
28 January 2025
My father moved into Emerson Grange in September 2024 when he was no longer able to care for himself at home. From the moment he arrived he was made to feel most welcome and part of the Emerson family. The manager and staff on Buckingham provided the most amazing care during his short time with them. They liaised with the local hospice and medical team to ensure Dad received the highest quality end of life care. As a family of nurses it meant so much to us that our dear dad passed away peacefully, pain-free and with dignity. Furthermore, during dad's last days we were looked after and supported so well which enabled us to focus on spending quality time with him. Thank you Emerson.
22 January 2025
My dad spent 6 weeks at Emerson Grange Care Home for palliative and end of life care. They were truly amazing! They showed immense compassion for him and us as a family. The nurses demonstrated a high level of nursing expertise and knowledge and liaised regularly with the hospice to optimise his care. They spent time treating my dad with dignity and respect referring to his wishes. They knew he took pride in his appearance and even shaved him on the day he died. They listened to our concerns and involved us in all decisions. In his final days we were allowed to be with him 24/7. Staff were kind to us providing us with bed linen and ensuring we were offered meals and drinks. They cared for us and dad. There are no words to express how grateful we are to the team at Emerson Grange for all the support they showed to us and for allowing dad to die peacefully with dignity and respect. Thank you!
16 December 2024
The staff supporting Mum have all been wonderful and very kind and cannot be faulted. The only issue has been about the standard of food and in particular the temperature of it when it arrives. Not being a meat eater and unable to eat spicy or savoury food what is on offer at different times has not been a big enough variety.