Hughenden Avenue, High Wycombe, HP13 5GG
View Full Details of Royal Star & Garter - High WycombeThis is my second review since my father became a resident at Royal Star and Garter almost a year ago. Having been hesitant about going he settled in very well and thoroughly enjoys all the varied activities, social events and outings. Recently, my father had a stroke and the care and support given to him and myself has been outstanding. Nothing is too much trouble and staff go the extra mile in all aspects of care, including specific needs assessments. Each time I visit my father, I am greeted with such kindness and the family environment is so apparent. I am so grateful that Dad is with you.
My husband has severe dementia and has been a resident for 4 years. I cannot fault this care home. The care and attention my husband receives is second to none. He is treated with respect and love by the staff. I am kept well informed of various situations that occur affecting my husband. I would also like to add that the staff are considerate and understanding with regard to my emotions connected with my husbands condition. Before I made a decision to choose The Royal Star & Garter I had in fact visited other care homes which frankly filled me with dread. I have never regretted my decision choosing RS & G.
Our 92 year old father who suffers from vascular dementia has been resident at the Royal Star & Garter for nearly 5 years now and I can honestly say that I cannot imagine a better care home. My dad's dementia means that he has no short-term memory at all and therefore is constantly lost and confused as to where he is and cannot make new friendships or relationships. Despite this, the staff show endless patience and kindness towards my dad treating him with utmost respect and care which has the result of making him feel relaxed and at ease. The staff have made the effort to learn my dad's 'ways' and adapt to them so that his experience of life is as pleasant and sociable as it possibly could be. From the management of the home, through the level of care given by the staff, the high standard of the rooms and interior, to the delicious food served. I cannot praise the Royal Star & Garter highly enough. Their communication with us the family is also excellent and extremely considerate
My Father has been at Royal Star and Garter since September 2023. From the start the staff have been wonderfully caring and helpful. My family is kept constantly updated on all aspects of his care including physical and emotional aspects. We are always made to feel welcome when visiting and it is great too see my Dad so well cared for. We could not be happier with how cared for and happy my Dad is High Wycombe branch of Royal Star and Garter.
Two members of staff, in particular, are absolutely marvellous supporting my mum with day care. My mother thoroughly enjoys the activities and chatting with other service users. Mum enjoys all the activities; painting, movement to music, and cards and she loves the day trips.
My Husband attends Dementia Day Care weekly and we also attend bi-weekly Lunch Club together. The attention to care for both these events is excellent and could not be better. The staff are enthusiastic, caring and helpful. At both these events the food is nutritious, options are also given, and portion size is perfect. I think every detail is taken into consideration. Have only good things to say about Royal Star and Garter.
The care my husband gets from the day care staff is totally outstanding in every way. He gets a big welcome when he arrives. Staff respond to him very well. They are all very kind and helpful and very good fun.
My husband had been a resident for 15 months at The Royal Star and Garter and he was very happy there. Everyone at this home is kind and considerate - nothing too much trouble. I have nothing but praise for them. The Home is lovely and friendly - a pleasant place to be.
Building is spotless. Staff are lovely and professional.
I could not be more pleased with this care home; it is outstanding. As a retired clinician, I have visited many homes in my working life. I was dismayed when my husband's dementia became too difficult to continue home caring. At Royal Star and Garter he is very happy and well cared for by cheerful, smiling, competent, caring and welcoming staff, nothing appears to be too much trouble for them. The rooms, facilities and cleanliness are superb.
My wife has now been a resident in one of the specialist dementia wings for over 3 years suffering with Alzheimer's disease. The home itself is modern in its design. It is light and airy and has clearly been designed with an understanding and sympathy of the needs of dementia residents. It is very well managed and the staff are thoroughly trained in the requirements and demands of those with this progressive disease. They are kind, friendly and caring in every respect. My wife is so content and comfortable that I feel she thinks she is actually at home. I can't rate the Royal Star and Garter highly enough.
It is a rare experience in life to find an organisation in which one has complete and utter faith. I am happy to say that the Royal Star & Garter is one of those organisations. Everything about them says quality, which is why I have given it five stars throughout. Be assured that, in my opinion, should your loved one take up residence with the Royal Star & Garter he or she will be treated with kindness, care, and affection within the safe and warm environment the home provides.
The staff at The Royal Star and Garter always go above and beyond when caring for residents. My father is living with Dementia and has been living at the home for almost two years now. The staff are kind, patient, attentive and supportive. To celebrate his birthday earlier this month, they organised a balloon, prepared a cake and invited other residents from around the home to join the celebration with us. This made the day extremely special for my sister and I, as well as my father. What a wonderful team.
You always leave uplifted. From walking through the door into a smart contemporary reception hall, which is more posh hotel than care home, you are greeted by happy caring people whether they are staff, residents or family members visiting. Everyone cares, and you will end up caring about everyone too after a very short time. It is truly a family atmosphere. The staff are highly professional. Everyone is respected and understood. The minds in that building are or were phenomenal, and everyone had a fascinating life. This ethos is carried through.
This is an extraordinary place, where the welcome is apparent from the moment I walked in the door. I was in for respite to give my wife a break and I was able to tell her that she could stop worrying instantly. The home is magnificently equipped and from my limited medical experience, I couldn’t help but notice how swift and accurate the nursing support was. The food is excellent, both catering and care staff go out of their way to make everybody very welcome and show great patience with those who find it difficult to eat. The well-being coordinators really went out of their way to provide a varied programme, which is delivered with the best possible humour and encouragement. The open-door policy clearly pays off as the home always seems to have fresh visiting faces, from which I certainly felt unconfined. A really nice place for an old person to live.
My father, who is now 91, has been a resident at The Royal Star And Garter High Wycombe since November 2020, when we moved him from another home in order to get specialist Dementia care. He is very content and settled here and as a family, we are delighted with the care, attention, expertise and friendliness of all the staff. We often have lunch with him - after a game of Scrabble which he is still very able to play; beating me more often than I would like - and I have to say the food is very good and is a highlight for my father who is constantly checking his watch to make sure our game is not over-running! I like to have lunch with him on Fridays to get the benefit of the fantastic fish and chips. The home is modern, clean and spacious and the staff are like friends - we could ask for nothing more.
My husband has been a resident at the Royal Star and Garter for 3 years this coming July. I researched various care homes in Berkshire where I live. However, I did not feel confident in any of those that I looked at. That was until I heard from a friend about the Royal Star and Garter in Buckinghamshire. The care given to my husband goes above and beyond my expectations. The staff are so very kind, especially when life becomes challenging, which from time to time has been the case. I can only say that because my husband was in the Army, this meant he qualified for a place in this care home. There are many activities at the home. However, sadly my husband no longer wants to take part. The staff not only look after my husband, they also look after me. Royal Star and Garter have also taught me about the 'Butterfly' method of caring for someone with Dementia. So I thank them profusely for all that they do.
My dad has been at the Royal Star and Garter for a week and I can't fault any of the staff, always so very helpful. You are made to feel like part of the family. The meals are always good and I like that I can stay and have a meal with my dad at a small cost. I would recommend the Royal Star and Garter to all family and friends.
Absolutely amazing place Dad had settled in very well. The staff and care team are amazing, so caring. Special thanks to the three ladies for making us feel part of the Royal Star and Garter family. Again thank you.
I cannot rate the Royal Star and Garter Care Home in High Wycombe highly enough; it is a well-designed, bright and clean environment. I know my father does/will receive excellent care when he stays at the home for short-term care breaks. All the staff are kind, caring, friendly and considerate; they make him feel very welcome, and he says, ‘the food is lovely and that he is looked after well’.
This is my second review since my father became a resident at Royal Star and Garter almost a year ago. Having been hesitant about going he settled in very well and thoroughly enjoys all the varied activities, social events and outings. Recently, my father had a stroke and the care and support given to him and myself has been outstanding. Nothing is too much trouble and staff go the extra mile in all aspects of care, including specific needs assessments. Each time I visit my father, I am greeted with such kindness and the family environment is so apparent. I am so grateful that Dad is with you.
My husband has severe dementia and has been a resident for 4 years. I cannot fault this care home. The care and attention my husband receives is second to none. He is treated with respect and love by the staff. I am kept well informed of various situations that occur affecting my husband. I would also like to add that the staff are considerate and understanding with regard to my emotions connected with my husbands condition. Before I made a decision to choose The Royal Star & Garter I had in fact visited other care homes which frankly filled me with dread. I have never regretted my decision choosing RS & G.
Our 92 year old father who suffers from vascular dementia has been resident at the Royal Star & Garter for nearly 5 years now and I can honestly say that I cannot imagine a better care home. My dad's dementia means that he has no short-term memory at all and therefore is constantly lost and confused as to where he is and cannot make new friendships or relationships. Despite this, the staff show endless patience and kindness towards my dad treating him with utmost respect and care which has the result of making him feel relaxed and at ease. The staff have made the effort to learn my dad's 'ways' and adapt to them so that his experience of life is as pleasant and sociable as it possibly could be. From the management of the home, through the level of care given by the staff, the high standard of the rooms and interior, to the delicious food served. I cannot praise the Royal Star & Garter highly enough. Their communication with us the family is also excellent and extremely considerate
My Father has been at Royal Star and Garter since September 2023. From the start the staff have been wonderfully caring and helpful. My family is kept constantly updated on all aspects of his care including physical and emotional aspects. We are always made to feel welcome when visiting and it is great too see my Dad so well cared for. We could not be happier with how cared for and happy my Dad is High Wycombe branch of Royal Star and Garter.
Two members of staff, in particular, are absolutely marvellous supporting my mum with day care. My mother thoroughly enjoys the activities and chatting with other service users. Mum enjoys all the activities; painting, movement to music, and cards and she loves the day trips.
My Husband attends Dementia Day Care weekly and we also attend bi-weekly Lunch Club together. The attention to care for both these events is excellent and could not be better. The staff are enthusiastic, caring and helpful. At both these events the food is nutritious, options are also given, and portion size is perfect. I think every detail is taken into consideration. Have only good things to say about Royal Star and Garter.
The care my husband gets from the day care staff is totally outstanding in every way. He gets a big welcome when he arrives. Staff respond to him very well. They are all very kind and helpful and very good fun.
My husband had been a resident for 15 months at The Royal Star and Garter and he was very happy there. Everyone at this home is kind and considerate - nothing too much trouble. I have nothing but praise for them. The Home is lovely and friendly - a pleasant place to be.
Building is spotless. Staff are lovely and professional.
I could not be more pleased with this care home; it is outstanding. As a retired clinician, I have visited many homes in my working life. I was dismayed when my husband's dementia became too difficult to continue home caring. At Royal Star and Garter he is very happy and well cared for by cheerful, smiling, competent, caring and welcoming staff, nothing appears to be too much trouble for them. The rooms, facilities and cleanliness are superb.
My wife has now been a resident in one of the specialist dementia wings for over 3 years suffering with Alzheimer's disease. The home itself is modern in its design. It is light and airy and has clearly been designed with an understanding and sympathy of the needs of dementia residents. It is very well managed and the staff are thoroughly trained in the requirements and demands of those with this progressive disease. They are kind, friendly and caring in every respect. My wife is so content and comfortable that I feel she thinks she is actually at home. I can't rate the Royal Star and Garter highly enough.
It is a rare experience in life to find an organisation in which one has complete and utter faith. I am happy to say that the Royal Star & Garter is one of those organisations. Everything about them says quality, which is why I have given it five stars throughout. Be assured that, in my opinion, should your loved one take up residence with the Royal Star & Garter he or she will be treated with kindness, care, and affection within the safe and warm environment the home provides.
The staff at The Royal Star and Garter always go above and beyond when caring for residents. My father is living with Dementia and has been living at the home for almost two years now. The staff are kind, patient, attentive and supportive. To celebrate his birthday earlier this month, they organised a balloon, prepared a cake and invited other residents from around the home to join the celebration with us. This made the day extremely special for my sister and I, as well as my father. What a wonderful team.
You always leave uplifted. From walking through the door into a smart contemporary reception hall, which is more posh hotel than care home, you are greeted by happy caring people whether they are staff, residents or family members visiting. Everyone cares, and you will end up caring about everyone too after a very short time. It is truly a family atmosphere. The staff are highly professional. Everyone is respected and understood. The minds in that building are or were phenomenal, and everyone had a fascinating life. This ethos is carried through.
This is an extraordinary place, where the welcome is apparent from the moment I walked in the door. I was in for respite to give my wife a break and I was able to tell her that she could stop worrying instantly. The home is magnificently equipped and from my limited medical experience, I couldn’t help but notice how swift and accurate the nursing support was. The food is excellent, both catering and care staff go out of their way to make everybody very welcome and show great patience with those who find it difficult to eat. The well-being coordinators really went out of their way to provide a varied programme, which is delivered with the best possible humour and encouragement. The open-door policy clearly pays off as the home always seems to have fresh visiting faces, from which I certainly felt unconfined. A really nice place for an old person to live.
My father, who is now 91, has been a resident at The Royal Star And Garter High Wycombe since November 2020, when we moved him from another home in order to get specialist Dementia care. He is very content and settled here and as a family, we are delighted with the care, attention, expertise and friendliness of all the staff. We often have lunch with him - after a game of Scrabble which he is still very able to play; beating me more often than I would like - and I have to say the food is very good and is a highlight for my father who is constantly checking his watch to make sure our game is not over-running! I like to have lunch with him on Fridays to get the benefit of the fantastic fish and chips. The home is modern, clean and spacious and the staff are like friends - we could ask for nothing more.
My husband has been a resident at the Royal Star and Garter for 3 years this coming July. I researched various care homes in Berkshire where I live. However, I did not feel confident in any of those that I looked at. That was until I heard from a friend about the Royal Star and Garter in Buckinghamshire. The care given to my husband goes above and beyond my expectations. The staff are so very kind, especially when life becomes challenging, which from time to time has been the case. I can only say that because my husband was in the Army, this meant he qualified for a place in this care home. There are many activities at the home. However, sadly my husband no longer wants to take part. The staff not only look after my husband, they also look after me. Royal Star and Garter have also taught me about the 'Butterfly' method of caring for someone with Dementia. So I thank them profusely for all that they do.
My dad has been at the Royal Star and Garter for a week and I can't fault any of the staff, always so very helpful. You are made to feel like part of the family. The meals are always good and I like that I can stay and have a meal with my dad at a small cost. I would recommend the Royal Star and Garter to all family and friends.
Absolutely amazing place Dad had settled in very well. The staff and care team are amazing, so caring. Special thanks to the three ladies for making us feel part of the Royal Star and Garter family. Again thank you.
I cannot rate the Royal Star and Garter Care Home in High Wycombe highly enough; it is a well-designed, bright and clean environment. I know my father does/will receive excellent care when he stays at the home for short-term care breaks. All the staff are kind, caring, friendly and considerate; they make him feel very welcome, and he says, ‘the food is lovely and that he is looked after well’.