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Royal Star & Garter - High Wycombe

Hughenden Avenue, High Wycombe, Buckinghamshire HP13 5GG
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The staff are so caring, friendly and attentiveA D(Daughter of Resident/Service User)
Royal Star & Garter - High Wycombe, High Wycombe
He takes full advantage of the activities on offerJill H(Daughter of Resident/Service User)
Royal Star & Garter - High Wycombe, High Wycombe
The rooms are large, modern and homelyDavid T(Son of Resident/Service User)
Royal Star & Garter - High Wycombe, High Wycombe

Royal Star & Garter offers compassionate, loving care to veterans and their partners living with disability or dementia.

The High Wycombe home opened in April 2019 and has been exclusively designed for the comfort and well-being of residents.

Specialist nursing and dementia care are offered in a relaxed, homely environment. Residents can enjoy the many activities in the spacious lounges, share the day with friends in the cafe-bar, or enjoy quiet time...  

Care Provided by Royal Star & Garter - High Wycombe

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing Care£1,915 - £1,915£1,915 - £1,915
Nursing Dementia Care£2,130 - £2,130£2,130 - £2,130

Contact Royal Star & Garter - High Wycombe to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Reggie Ballos(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+
  • Ex-Service personnel and their partners

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (70)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Parking

  • Available parking on-site is limited however nearby roads that provide additional parking.

Royal Star & Garter - High Wycombe Reviews (85)

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10

Royal Star & Garter - High Wycombe has a Review Score of 10 (9.962) out of 10, based on 22 reviews in the last 2 years. Over all time Royal Star & Garter - High Wycombe has 85 reviews.

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Showing 85 reviews matching selected criteria
Review from Julia W (Resident / Service User) published on 9 March 2026 Submitted via Website
Overall Experience

We are so grateful for the compassionate care our mother receives at The Royal Star and Garter. The staff are kind, attentive, and truly treat residents with dignity and respect. The facility is clean, welcoming, and full of engaging activities. Communication with families is excellent, which gives us great peace of mind. We couldn't have chosen a better place and highly recommend this nursing home.

Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High Wycombe
Thank you so much for your wonderful feedback. We are truly grateful that you took the time to share your experience. Knowing that your mother feels cared for, respected, and supported is incredibly meaningful to our entire team.

Thank you again for your trust and recommendation. We feel privileged to be part of your mothers care journey.

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Review from H B (Daughter of Resident) published on 6 March 2026 Submitted via Postal Card
Overall Experience
My mother moved to the Royal Star and Garter in March 2022. It was her decision to do so, reluctantly, as she was no longer managing at home, even with carers. The care she receives there is and always has been outstanding. The staff are friendly, professional and efficient. They treat the residents with respect.
The changes in my mother were almost immediate. Eating regular, healthy meals, and her medication is administered regularly. She is always well dressed, hair and make up done, which is important for her. She socialises with other residents. There are various activities and outings. It is like a 5-star hotel! She is really happy there. It is her home,
The Royal Star and Garter is outstanding, with a wonderful ambience.

We cannot praise it highly enough.

Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High Wycombe
Thank you so much for taking the time to share such heartfelt feedback. It truly means a great deal to all of us. We are delighted to hear how well your mother has settled in and that she feels happy, comfortable, and at home.

Our team works hard to provide personalised, respectful, and...  

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Review from Joan H (Wife of Resident) published on 2 March 2026 Submitted via Postal Card
Overall Experience

It is a huge relief to me to know with confidence that my husband is being cared for with kindness and dignity. Members of staff are professional. They assess situations well and respond promptly and efficiently to any requests or observations. They are friendly and welcoming when I visit. The management is outstanding. They organise an interesting and varied programme of activities for residents.

Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High Wycombe
Thank you so much for your thoughtful and heartfelt feedback.
Our team works hard to assess needs promptly and respond with compassion, so it's wonderful to hear that this has been reflected in your experience. We're also very pleased that you feel welcomed and supported during your visits.

Your kind words about our management and the activities programme are very much appreciated.

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Review from Barbara S (Wife of Resident) published on 26 February 2026 Submitted via Postal Card
Overall Experience

I am so pleased that I made the decision to admit my husband for end of life care. The carers have now become my friends.

Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High Wycombe

Thank you so much for sharing this. It truly means a great deal to know that you felt supported in such an important and emotional decision. Caring for your husband has been a privilege for all of us, and knowing that our carers have become friends to you is incredibly touching. We're here for you, not just as a service, but as people who genuinely care.

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Review from Jackie T (Daughter of Resident) published on 22 December 2025 Submitted via Postal Card
Overall Experience

My mother has been at the Royal Star & Garter High Wycombe since January 2022 and I visit regularly from Autstralia. My recent visit was the result of a fall my mother had. I have always found the staff treat mum with outstanding care and compassion. Most importantly Mum is treated with the utmost of dignity. Living so far away hand on heart I know I leave my mum in the best of hands every time I leave which is never easy. I am always made to feel so welcome too.

Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High Wycombe

Thank you so much for sharing your heartfelt feedback. We truly appreciate your kind words and the trust you place in us to care for your mum. It means a great deal to know that you feel reassured, especially living so far away, and that our team's compassion and commitment to dignity have made...  

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Review from W H (Wife of Resident) published on 10 December 2025 Submitted via Postal Card
Overall Experience
My husband is treated with love and respect. The nursing care is excellent.

Importantly relatives are also the staffs concerns, greated and cared for which makes life a little easier.

Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High Wycombe

Thank you for sharing such touching words. It's a privilege to care for your husband with love and respect, and we're so glad that our support for you and your family brings comfort during this time. We truly believe families are part of our home, and we're here for you every step of the way.

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Review from J T (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card
Overall Experience

I cannot recommend the RS&G highly enough. The care my father has received is exceptional. He is treated with respect and kindness. The staff are friendly and welcoming to visiting family and communicate effectively keeping me up to date with my fathers changing needs. It is a comfort to know that he is comfortable and well cared for. I could not wish for more.

Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High Wycombe

Thank you for your kind words. We're so pleased to hear your father feels respected and well cared for, and that our team's communication brings you peace of mind. Supporting families is just as important to us as caring for our residents, and we're honored to provide comfort and reassurance to you as well.

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Review from Julie S (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card
Overall Experience
My mum was admitted only 2 weeks ago for end of life care. Every single member of staff have been outstanding. The care and compassion they give to mum and us as family is amazing. We are kept informed of any changes or concerns. It has really helped in what is an emotional time. We are all so grateful for everything they are doing,

The whole home is clean, warm and welcoming. Cannot praise them highly enough.

Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High Wycombe

Thank you for sharing such heartfelt words. It's truly an honour to care for your mum and support your family during this emotional time. Knowing that our team's compassion and communication have brought comfort means so much to us.

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Review from A G (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card
Overall Experience
I am absolutely thrilled to have found the Royal Star & Garter, in High Wycombe, for my 85 year old mother. She has loved it from the very first day. The staff are truly wonderful, the entertainment is always a joy along with the activities, and she raves about the lunches!

We couldn't be happier with the amazing care and warm atmosphere, it's been a real blessing.

Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High Wycombe

Thank you so much for sharing this wonderful feedback! Were delighted to hear your mother is enjoying her time with us and that our team and activities have made such a positive impact. It truly means a lot to know weve created a warm and happy environment for her

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Review from Adrian T (Son of Resident) published on 2 December 2025 Submitted via Website
Overall Experience
I have been very impressed with the care that Mother my receives at the Royal Star & Garter Care Home in High Wycombe.
The Staff are fantastic, compassionate and very personable when dealing with my mother.

The facilities are of a very high standard and very maintained

Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High Wycombe

Thank you so much for your wonderful feedback! We're delighted to hear that your mother is receiving the care and compassion she deserves, and that you're pleased with our facilities. Your kind words mean a lot to our team.

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Review from Julie M (Daughter of Resident) published on 1 December 2025 Submitted via Postal Card
Overall Experience
My mum attends the day care on a friday. She loves it and enjoys her day out.
The staff are lovely (Angie and Suzie) that run the day care.

They treat her with respect and dignoty. She enjoys the food and entertainment. She also enjoys going out in the mini bus.

Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High Wycombe

Thank you for sharing such lovely feedback. We're so pleased to hear your mum enjoys her Fridays with us, from the activities and entertainment to the outings on the mini bus. It's wonderful to know she feels respected and cared for by our team

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Review from Mary A (Wife of Resident) published on 28 November 2025 Submitted via Postal Card
Overall Experience
My husband is a resident at Royal Star & Garter, High Wycombe. He has Alzcheimers, the staff exceptionally kind and caring. They look after him so well and they know him well.

He moved in Sept 25. Staff could not do more to keep him settle.

Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High Wycombe

Thank you so much for sharing this with us. We're delighted to hear that your husband feels well cared for and supported. Our team truly values getting to know each resident personally, and it's wonderful to know this has helped him settle since moving in September. Your kind words mean a lot to us.

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Review from F C (Daughter of Resident) published on 19 November 2025 Submitted via Website
Overall Experience

Being an adult child living in another country it is a huge relief to know my father is being so well cared for. The staff are amazing - so welcoming, kind and thoughtful. The facility is exceptionally well maintained - clean and bright - as is dad's room. Lots of activities which dad thoroughly enjoys. Without a doubt, this is the best season of his life and we are so, so grateful to all the staff at Royal Star and Garter.

Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High Wycombe

Thank you for sharing such heartfelt feedback. It's wonderful to know that your father feels so well cared for and is enjoying this chapter of his life. We're proud that our team's kindness and dedication, along with the welcoming environment and activities, have made such a positive difference.

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Review from Fiona F (Daughter of Resident) published on 19 November 2025 Submitted via Website
Overall Experience

Fantastic nursing home, exceptionally clean like a quality hotel. The staff are absolutely fantastic and my dad has received nothing but excellent care. Communication with the home is also excellent. Cannot recommend highly enough.

Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High Wycombe

Thank you so much for your wonderful feedback. We're delighted to hear that your dad is receiving excellent care and that you're happy with the cleanliness and communication at the home. Our team takes great pride in creating a warm, welcoming environment, and it means a lot to know this has made a positive difference for your family.

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Review from M L (Son of Resident) published on 6 October 2025 Submitted via Postal Card
Overall Experience

RS+G, service and care has been and is second to none. My mother was surprised by the care and compassion provided.

Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High Wycombe

Thank you so much for your kind words. We're truly touched to hear that the care and compassion your mother received made such a positive impression. Providing exceptional care is at the heart of everything we do, and feedback like this means the world to our team.

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Review from Jenny S (Daughter of Resident) published on 28 August 2025 Submitted via Website
Overall Experience

This is my second review since my father became a resident at Royal Star and Garter almost a year ago. Having been hesitant about going he settled in very well and thoroughly enjoys all the varied activities, social events and outings. Recently, my father had a stroke and the care and support given to him and myself has been outstanding. Nothing is too much trouble and staff go the extra mile in all aspects of care, including specific needs assessments. Each time I visit my father, I am greeted with such kindness and the family environment is so apparent. I am so grateful that Dad is with you.

Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High Wycombe

Thank you for sharing your lovely feedback again. The well-being of your father and your family is important to us, and we are committed to going above and beyond to ensure that everyone feels valued and supported.Your kind words inspire us to continue our efforts in providing exceptional care and...  

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Review from S B (Wife of Resident) published on 26 August 2025 Submitted via Website
Overall Experience

My husband has severe dementia and has been a resident for 4 years. I cannot fault this care home. The care and attention my husband receives is second to none. He is treated with respect and love by the staff. I am kept well informed of various situations that occur affecting my husband. I would also like to add that the staff are considerate and understanding with regard to my emotions connected with my husbands condition. Before I made a decision to choose The Royal Star & Garter I had in fact visited other care homes which frankly filled me with dread. I have never regretted my decision choosing RS & G.

Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High Wycombe

Thank you for sharing your feedback about the home and the wonderful experience your husband has had. Your kind words mean a lot to our team, and we are so grateful that you chose Royal Star & Garter Home. Please know that we are always here for you and your family, ready to provide the best possible care and support.

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Review from Mairi M (Daughter of Resident) published on 26 August 2025 Submitted via Website
Overall Experience

Our 92 year old father who suffers from vascular dementia has been resident at the Royal Star & Garter for nearly 5 years now and I can honestly say that I cannot imagine a better care home. My dad's dementia means that he has no short-term memory at all and therefore is constantly lost and confused as to where he is and cannot make new friendships or relationships. Despite this, the staff show endless patience and kindness towards my dad treating him with utmost respect and care which has the result of making him feel relaxed and at ease. The staff have made the effort to learn my dad's 'ways' and adapt to them so that his experience of life is as pleasant and sociable as it possibly could be. From the management of the home, through the level of care given by the staff, the high standard of the rooms and interior, to the delicious food served. I cannot praise the Royal Star & Garter highly enough. Their communication with us the family is also excellent and extremely considerate

Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High Wycombe

Thank you for sharing your heartfelt feedback about Royal Star & Garter Home. It's wonderful to hear how the staff's patience, kindness, and respect have made such a positive impact on your father's well-being. I am delighted to hear that the team's dedication and efforts in understanding your...  

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Review from Victoria M (Daughter of Resident) published on 29 May 2025 Submitted via Website
Overall Experience
My Father has been at Royal Star and Garter since September 2023.

From the start the staff have been wonderfully caring and helpful. My family is kept constantly updated on all aspects of his care including physical and emotional aspects. We are always made to feel welcome when visiting and it is great too see my Dad so well cared for. We could not be happier with how cared for and happy my Dad is High Wycombe branch of Royal Star and Garter.

Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High Wycombe

Thank you so much for your positive feedback and kind words. We greatly appreciate your support and are committed to maintaining our high standard of care.

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Review from Teresa T (Wife of Resident) published on 29 October 2024 Submitted via Website
Overall Experience
My Husband attends Dementia Day Care weekly and we also attend bi-weekly Lunch Club together.
The attention to care for both these events is excellent and could not be better. The staff are enthusiastic, caring and helpful. At both these events the food is nutritious, options are also given, and portion size is perfect.
I think every detail is taken into consideration.

Have only good things to say about Royal Star and Garter.

Reply from Reggie Ballos, Home Manager at Royal Star & Garter - High Wycombe

Thank you for your feedback! We are delighted to hear about your positive experience with our day care and lunch club. Our day care team takes great care to provide excellent attention and service. We appreciate your kind words about our enthusiastic, caring, and helpful staff, as well as the...  

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No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 January 2023
Overall
Outstanding
  • CaringOutstanding
  • EffectiveOutstanding
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (10) & Events (0)

News
  • 21 Aug 2025

    Royal Star & Garter is holding two open days at its Home in High Wycombe. They will take place on 3-4 September, and showcase the exceptional nursing and dementia care...

  • 12 Mar 2025

    Open days are taking place in April at a High Wycombe care home rated ‘Outstanding’ by the Care Quality Commission. During two open days, Royal Star & Garter’s High Wycombe...

  • 11 Feb 2025

    The partners of residents at Royal Star & Garter’s three Homes have spoken about the importance of being able to spend time with their loved ones, whenever they want to,...

Upcoming Events

There are no upcoming events for Royal Star & Garter - High Wycombe.

Awards / Recognitions (8)

Accreditations

There are no accreditations posted yet for Royal Star & Garter - High Wycombe.

Meet the Team (1)

Jean Fanning
Jean FanningJob Title:Interim Home ManagerJoined: 2026

Jean began her role as Interim Home Manager in 2026.

Frequently Asked Questions about Royal Star & Garter - High Wycombe

What types of Care is Royal Star & Garter - High Wycombe registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Royal Star & Garter - High Wycombe have?

There are 70 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Royal Star & Garter - High Wycombe?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Royal Star & Garter - High Wycombe to the centre of High Wycombe?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Royal Star & Garter - High Wycombe to verify any information. View our terms and conditions. Royal Star & Garter - High Wycombe has an Enhanced Service -more info.