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- Royal Star & Garter - High Wycombe care home

The staff are so caring, friendly and attentiveA D(Daughter of Resident/Service User)

He takes full advantage of the activities on offerJill H(Daughter of Resident/Service User)

The rooms are large, modern and homelyDavid T(Son of Resident/Service User)

The staff are so caring, friendly and attentiveA D(Daughter of Resident/Service User)

He takes full advantage of the activities on offerJill H(Daughter of Resident/Service User)

The rooms are large, modern and homelyDavid T(Son of Resident/Service User)

Royal Star & Garter offers compassionate, loving care to veterans and their partners living with disability or dementia.
The High Wycombe home opened in April 2019 and has been exclusively designed for the comfort and well-being of residents.
Specialist nursing and dementia care are offered in a relaxed, homely environment. Residents can enjoy the many activities in the spacious lounges, share the day with friends in the cafe-bar, or enjoy quiet time...
Care Provided by Royal Star & Garter - High Wycombe
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 74 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Royal Star & Garter - High Wycombe for full pricing details and T&Cs.
Contact Royal Star & Garter - High Wycombe to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Royal Star & Garter
- Voluntary / Not for Profit Owned
Person in charge
- Reggie Ballos(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
- Ex-Service personnel and their partners
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
- Last Refurbishment: 2019
- Number of floors: 3
Room Information
- Single Rooms (70)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (70)
- Couples/Companion Rooms with ensuite Wet Room (2)
Parking
- Available parking on-site is limited however nearby roads that provide additional parking.
Royal Star & Garter - High Wycombe Reviews (85)
Royal Star & Garter - High Wycombe has a Review Score of 10 (9.962) out of 10, based on 22 reviews in the last 2 years.
Over all time Royal Star & Garter - High Wycombe has 85 reviews.
The High Wycombe Home is bright and modern, comfortable and relaxing.
My Father moved to the Wycombe Home after a stay in hospital, and the contrast could not have been more marked.
In hospital, he was not eating and was simply wasting away. In the comfort of the Home, with plenty of staff to monitor him, he has made a good recovery, gradually recovering his strength and settling nicely into a comfortable routine.
Now he has his strength back, he is also able to enjoy a more active life and is happy in the thought that he can remain well-looked after for the foreseeable future.
All the staff are professional, warm and caring - after the isolation of living alone during Covid, I think he really appreciates that human contact, as much as anything else.
I thoroughly recommend the Star & Garter.
This is a wonderful home with a very caring and attentive staff. My mum was made to feel very welcome, like family, which helped her settle in quickly. I can’t recommend the Royal Star and Garter highly enough.
We were delighted to discover that my father's Naval service back in the 1950s meant that my mother could become a resident at this truly wonderful establishment. It feels like a good quality hotel in many ways, but with superbly attentive, polite and cheerful staff on hand at all times. Despite Covid, the whole process of settling Mum in has been made as easy and painless as possible, and we are truly grateful. Cannot recommend highly enough!
To demonstrate how satisfied we are with our overall experience and the care given to my mother… we have since moved my father-in-law here and my aunt into a sister Star and Garter home.
The excellent response to and control of the Covid crisis is further clear evidence of the extremely high quality of staff and the standards of the whole organisation.
Our personal experience of the willing support and guidance we have received from management, nursing and care staff alike has been superb in a very difficult situation. Their ongoing communications and ready availability really makes a tremendous difference.
The quality of the environment and resources is terrific and we really can't think how it could be better.
My father moved to the Royal Star & Garter earlier this year after a period of living with me and at a difficult time due to the restrictions caused by the pandemic. He has vascular dementia and I was concerned that the move would be very confusing for him. I need not have worried! The staff have been exemplary in helping him settle in and he now speaks of it as being his new home. There is a weekly programme of activities that give him lots of variety and choice - he's especially keen on the scenic tours in the home's minibus and enjoys playing pool with other residents. He tells me the food is excellent and I can see from his appearance that he's well cared for. I've also found communication with the staff excellent, which is very reassuring. I'd be very happy to recommend this care home to anyone seeking similar care.
It was a difficult decision as a family to entrust the care of our mother to a care home. However, from the moment that we first visited the home and organised a trial stay for our mother, it became very evident that the Star & Garter team were committed to providing a friendly, professional and high level of care for all their residents. Our mother who suffers from Vascular Dementia has benefited from 24-hour care and has consequently become less anxious, gained weight and is sleeping better. She is less lonely and enjoys all the many varied activities available to residents. Through the pandemic, we have been so impressed by the team's hard work, dedication and good humour, and despite the challenges of visiting through this period, we have always been consulted with, kept in the loop and every effort has been made to cater for each resident/family's needs. When visiting we enjoy the fantastic environment, the community spirit where we are always welcomed and able to join in!
Royal Star & Garter really helped me in a friendly and efficient manner. It was a difficult month or so, but they really enabled my uncle's move to care to be as seamless as possible. Thank you.
The whole experience at The Royal Star and Garter High Wycombe has been nothing short of exceptional for us, the care is outstanding and the residents and relatives are treated with respect and dignity. It offers totally holistic care tailored to each individual. The activities are varied and there is always something going on. I cannot rate it highly enough
The staff at the Royal Star & Garter are absolutely wonderful and very caring towards my father. I would go so far as to say that they have saved his life after having transferred him here from another care home. They are always well staffed, offer lots of activities and the food is apparently delicious. The accommodation is second to none and the gardens are lovely. What more can I say about this wonderful place!
Truly an excellent home. The staff are wonderful and my dad is finally in a place he doesn’t want to escape from. He has been living there for nearly a year now and has been so much happier than his previous residence. 5 stars.
When we visit the areas are spotlessly clean and the home is fantastic in keeping us up to date with all the activities both with pictures and with emails.
A first-class home thank you.
Very difficult at this time, however, the staff did everything to help. Food is very good and varied.
The first time we came to view this care home, we knew it was perfect for my father. The measure in how fabulous this place is, is how happy and settled my father was from the minute he moved in. We all felt welcomed into this special family. Everything is geared towards the individual's needs. I would have absolutely no problem highly recommending this home.
My mother is being very well cared for in this new facility. The staff are caring, attendant, professional and above all they all seek to have an engaging, understanding rapport with the residents. My mother feels "very lucky" to be where she is.
My mother lived here for four months; where there are unbelievably high standards of care with the utmost thought given to every detail.
A well designed, very comfortable building with dedicated staff who are excellently trained and chosen with a natural ability to look after residents in a most personal and attentive way.Patience, involvement in activities, encouragement and a real interest in the residents makes life so much better for them and is a joy to witness.
End of life care was superb and meticulously arranged which made the death of my mother seamlessly easier.
My sincerest gratitude goes to the whole wonderful organisation.
Thank you.
Thank you for sharing your comments, we value all the feedback we receive. We have an ethos of person-centred care which means we work at the pace of residents themselves and always prioritise this to avoid any distress. We encourage them to choose their own schedule for the day and we avoid...
It has been a traumatic time for all the family. There was an inquest on the 4th of December. I was very impressed by the nurses and carers their kindness, patience and care the facilities and the home itself.
Thank you for sharing your comments about one of our Homes, we value all the feedback we receive. The nurses and staff felt privileged to care for your husband and to provide you with support during such a difficult time. They were also honoured to be involved while he was in hospital and to be...
Excellent care home. Very comfortable and well equipped. Wonderful carers and nurses.
A wonderful place that goes the extra mile, not only for the residents but their families too. The care is second to none. The staff are all really friendly and the atmosphere is so relaxed, it's really home from home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 January 2023Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (10) & Events (0)
- 21 Aug 2025
Royal Star & Garter is holding two open days at its Home in High Wycombe. They will take place on 3-4 September, and showcase the exceptional nursing and dementia care...
- 12 Mar 2025
Open days are taking place in April at a High Wycombe care home rated ‘Outstanding’ by the Care Quality Commission. During two open days, Royal Star & Garter’s High Wycombe...
- 11 Feb 2025
The partners of residents at Royal Star & Garter’s three Homes have spoken about the importance of being able to spend time with their loved ones, whenever they want to,...
There are no upcoming events for Royal Star & Garter - High Wycombe.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Royal Star & Garter
- 28 Feb 2023Recipient: Royal Star & Garter
- 30 Jun 2022Recipient: Royal Star & Garter - High Wycombe
Accreditations
There are no accreditations posted yet for Royal Star & Garter - High Wycombe.
Meet the Team (1)

Jean began her role as Interim Home Manager in 2026.
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