Care Homes Owned by Royal Star & Garter

My husband has been a resident for the past five years. Over that period both his mental and physical state has deteriorated. The care and love he receives has been amazing. At times he can be challenging. The staff are professional at all times but attentive and caring. This extends to both me and my family. Having to hand over his care I found it difficult at first. Knowing that he his receiving such excellent care has made it so much easier for me. Thank you so much to all the staff, from the managers to all the ancillary workers who are doing such a fantastic job. I would and do recommend Care for Veterans.

My sister in law has been with the Star and Garter for over a year now- the care and activities are one of a kind.

We looked at two other homes in case there was a waiting list - both homes we came away from feeling very sad not so here - we felt that it was a family that not only welcomed our sister in law but the rest of the family too.

My brother has now been a resident of the Royal Star and Garter care home in their high dependency unit for nearly five years and looks upon all the staff as an extension of his family. The care he receives is exemplary with a daily exercise class and music group he particularly enjoys. He has been on many different outings to include restaurants, gardens and boat trips as well as the annual Remembrance Day parade in London. He has been able to give talks at the local high school and join his family for events on many occasions. The rooms are very well equipped with hoists that go right round the rooms and into the bathrooms. Everything is sparklingly clean and fresh.There are beautiful gardens with paths that enable my brother to move around quite independently in his electric wheelchair. I am delighted to see how happy content and safe he feels.

My brother joined the home in September 2025 when he was discharged from hospital. It was a complete change of living for him but the instant care and kindness he received was most heartwarming. During his stay, he was treated with great care and during his last weeks there, the close attention and kindness he received was absolutely amazing. I give my eternal thanks to everyone at the home who looked after my brother so well.

I cannot thank them both enough for their kindness.

Mum attends Royal Star & Garter regularly during the week for their day care services. She really enjoys going and we have seen a marked uplift in her wellbeing as a result of the wonderful activities organised and the lovely staff who run this. She also really enjoys the lunch and care taken re food as she is celiac. It's genuinely a wonderful well run care home. She particularly mentions the staff as being caring respectful and helpful. And finally she has fun!

I am overwhelmed by the kind and loving care my mum is receiving. It is so reassuring to know that she is in such safe hands. We are always made to feel welcome and mum is clearly happy here, which is the main thing. Thank you to everyone

My friend is a long term resident at Care for Veterans. Her needs are met with compassion and professionalism. Indeed, she regards several of the staff as friends. She is treated with respect and is encouraged to give her opinion and put forward ideas on how the service user experience can be improved. She would have no hesitation in recommending the home to anyone needing care.

The compassion shown by every member of the team including volunteers is evident every day and the standard of care is consistently exceptional. The food is exceptional, with an excellent choice of nutritious beautifully prepared meals. As a family we are incredibly grateful for the love, professionalism & dedication shown to Mum and all of us. We wholeheartedly recommend.

My Mum moved in to the Royal Star & Garter home after living for 50 years in the same house, the past 35 alone as a widow. We were worried about whether she would settle into a new environment. We needn't have been concerned - the staff have been brilliant and she settled in straight away. The quality of care has more than lived up to the home's wonderful reputation, as has the kindness of everyone she comes into contact with. What has really surprised us is how much Mum's quality of life has improved since moving in to the home, compared with living at home, even with carers and family visiting regularly. Whenever we see her she tells us how much "fun" she has been having. As a family it is a huge relief to know that Mum is safe, properly cared for and enjoying her life. Thank you!

Absolutely delighted with how well my mum is settling into her wonderful new 'home'. Since the first moment we visited to the short and efficient transition to moving in, I have been delighted with how professional and friendly the entire staff and management have been. The peace of mind knowing that my mum is safe, extremely well looked after, but above all happy with her new environment means so much to us as a family. I can honestly say that every single person greets you with a welcoming smile. My mum is treated with respect, patience and kindness too. Thank you on behalf of us all. and we cannot wait to join the family social events and make more wonderful memories with our mum.

My husband went in for Respite care, Whilst I had a holiday followed by surgery. He enjoyed his stay. His room was comfortable The staff very attentive and helpful to his needs! Food was good. Garden was nice to take a turn in.

Today we had the most amazing help in attending Mum's hospital appointment. As a wheelchair user it is difficult to get to and from the hospital. We were offered the use of the S+G minibus and the driver was prompt, friendly and obviously knew Mum from social visits. It was stress-free for both of us. We felt extremely grateful. S+G went above and beyond as usual. Thank you.

To the managers and everyone involved in his care thank you.

This nursing home is excellent and no praise could be higher for every member of staff, they are wonderful. The only disappointment was the cost of the shared room my wife had. We were quoted £2090 per week for each room, but as there was only one available we accepted this. We received a 10% discount and paid £7105.98 for this. We consider this very expensive for one room. I asked if there was any room for negotation but was told this was a head office decision. Does this remain the home's position?

My father has been a resident for 12 months. During this time we have been delighted with the care he has received. From the outset he became part of a family who have his needs and desires at the forefront of the care provided and I am reassured he is happy, comfortable and respected.

We are so grateful for the compassionate care our mother receives at The Royal Star and Garter. The staff are kind, attentive, and truly treat residents with dignity and respect. The facility is clean, welcoming, and full of engaging activities. Communication with families is excellent, which gives us great peace of mind. We couldn't have chosen a better place and highly recommend this nursing home.

We cannot praise it highly enough.

It is a huge relief to me to know with confidence that my husband is being cared for with kindness and dignity. Members of staff are professional. They assess situations well and respond promptly and efficiently to any requests or observations. They are friendly and welcoming when I visit. The management is outstanding. They organise an interesting and varied programme of activities for residents.

I am so pleased that I made the decision to admit my husband for end of life care. The carers have now become my friends.