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Care Homes Owned by Royal Star & Garter

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Royal Star & Garter
Royal Star & Garter is a charity dedicated to providing loving, compassionate care to veterans and their partners living with disability or dementia. This care is delivered both in their Homes and through services that reach directly into the community.

They offer specialist nursing and dementia care from four Homes located in Solihull, Surbiton, High Wycombe and Worthing. In addition to residential care, they provide Day Care and Lunch Clubs, as well as a Telephone Friendship Service that supports veterans and their partners living at home.

Their approach focuses on wellbeing, independence and helping people live life to the fullest in beautiful, comfortable surroundings. Wellbeing Teams deliver meaningful activities tailored to residents’ interests, while in-house physiotherapists support strength, mobility and overall quality of life.

Staff are passionate, dedicated and highly skilled, meeting each resident’s physical, emotional and social needs with genuine respect and compassion.

The award-winning Homes are warm and welcoming, offering large en-suite bed/sitting rooms, spacious lounges, libraries, a hair salon and a café/bar for socialising with friends and family.

Residents can enjoy a wide variety of activities seven days a week, including military visits, crafts, musical performances, cookery sessions, quizzes and film screenings.

Outings in specially adapted minibuses offer further opportunities for enjoyment, with trips to the theatre, restaurants, garden centres, shops and local attractions.

With their wide range of services, Royal Star & Garter can continue to support veterans and their partners even as their care needs evolve.

Royal Star & Garter Locations (4)

 - Browse 4 Care Homes owned by Royal Star & Garter
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Royal Star & Garter - High Wycombe
Hughenden Avenue, High Wycombe HP13 5GG 
10 85 reviews
Royal Star & Garter - High Wycombe, High Wycombe, Buckinghamshire
"We are so grateful for the compassionate care our mother receives at The Royal Star and Garter. The staff are kind, attentive, and truly…"   Read all 85 reviews
  • from £1,915 / week
  • 74 Rooms
Location Type Care Home

Royal Star & Garter offers compassionate, loving care to veterans and their partners living with disability or dementia. The High Wycombe home opened in April 2019 and has been exclusively ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Royal Star & Garter - Solihull
Tudor Coppice, Solihull B91 3DE 
9.9 75 reviews
Royal Star & Garter - Solihull, Solihull, West Midlands
"My father has been a resident for 12 months. During this time we have been delighted with the care he has received. From the outset he…"   Read all 75 reviews
  • from £1,895 / week
  • 60 Rooms
Location Type Care Home

Royal Star & Garter - Solihull offers a warm welcome to residents and families. The home is rated ‘outstanding’ by Care Quality Commission and staff provide specialist dementia and nursing care ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Care for Veterans
Boundary Road, West Worthing BN11 4LJ 
9.8 44 reviews
Care for Veterans, West Worthing, West Sussex
"Dad has been in Care for Veterans for 3 weeks respite. The staff are especially welcoming and have taken great care of dad. It exceeded…"   Read all 44 reviews
  • from £1,296 / week
  • 60 Rooms
Location Type Care Home

Care for Veterans (formerly The Queen Alexandra Hospital Home) was established in 1919 to care for those soldiers returning from World War I with life-changing disabilities. Today, Care for ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Royal Star & Garter - Surbiton
Upper Brighton Road, Surbiton KT6 6JY 
9.6 55 reviews
Royal Star & Garter - Surbiton, Surbiton, London
"This nursing home is excellent and no praise could be higher for every member of staff, they are wonderful. The only disappointment was the…"   Read all 55 reviews
  • from £2,090 / week
  • 63 Rooms
Location Type Care Home

Royal Star & Garter - Surbiton provides 24-hour nursing care within a homely environment. With its stunning foyer and relaxed, spacious lounges, the Surbiton Home offers a warm, friendly welcome. ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care

Royal Star & Garter Reviews (259)

9.8

Royal Star & Garter has a Group Review Score of 9.8 (9.829) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Royal Star & Garter must have a Review Score.

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Review of

Royal Star & Garter - Surbiton

from Philip S (Husband of Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This nursing home is excellent and no praise could be higher for every member of staff, they are wonderful. The only disappointment was the cost of the shared room my wife had. We were quoted £2090 per week for each room, but as there was only one available we accepted this. We received a 10% discount
and paid £7105.98 for this. We consider this very expensive for one room. I asked if there was any room for negotation but was told this was a head office decision. Does this remain the home's position?
Reply from Helena Maher, Home Manager at Royal Star & Garter - SurbitonThank you very much for your review. I'm so pleased that your two-week stay with us was excellent and that you valued the exceptional care you received from my team. I would just like to respond to your feedback on the cost of your care. As I didn't have two rooms available at the time, you did agree to share one room and paid the costs that we outlined in writing to you. We did offer a 20% discount for one of you and 10% for the other which helped reduce the total you paid - our care is costed per person rather than per room. It was our pleasure to host your short break, and I hope that we will be able to do so again in the future.
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Review of

Royal Star & Garter - Solihull

from Jeanette J (Daughter of Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident for 12 months. During this time we have been delighted with the care he has received. From the outset he became part of a family who have his needs and desires at the forefront of the care provided and I am reassured he is happy, comfortable and respected.
Reply from Katie McCauley, Regsitered home manager at Royal Star & Garter - SolihullThank you so much for taking the time to share these kind words. It has been a privilege to care for your father over the past 12 months, and we're delighted to hear how reassured and supported you feel.
Our team work hard to create a true family atmosphere where every resident's needs, wishes and individuality are at the heart of what we do, so it means a great deal to know this has been your experience.
We're pleased that your father is happy, comfortable and respected, and we look forward to continuing to support him in the months ahead. If there is ever anything more we can do, please don't hesitate to let us know.
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Review of

Royal Star & Garter - High Wycombe

from Julia W (Resident) published on 9 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so grateful for the compassionate care our mother receives at The Royal Star and Garter. The staff are kind, attentive, and truly treat residents with dignity and respect. The facility is clean, welcoming, and full of engaging activities. Communication with families is excellent, which gives
us great peace of mind. We couldn't have chosen a better place and highly recommend this nursing home.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High WycombeThank you so much for your wonderful feedback. We are truly grateful that you took the time to share your experience. Knowing that your mother feels cared for, respected, and supported is incredibly meaningful to our entire team.
Thank you again for your trust and recommendation. We feel privileged to be part of your mothers care journey.
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Review of

Royal Star & Garter - High Wycombe

from H B (Daughter of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved to the Royal Star and Garter in March 2022. It was her decision to do so, reluctantly, as she was no longer managing at home, even with carers. The care she receives there is and always has been outstanding. The staff are friendly, professional and efficient. They treat the residents
with respect.
The changes in my mother were almost immediate. Eating regular, healthy meals, and her medication is administered regularly. She is always well dressed, hair and make up done, which is important for her. She socialises with other residents. There are various activities and outings. It is like a 5-star hotel! She is really happy there. It is her home,
The Royal Star and Garter is outstanding, with a wonderful ambience.
We cannot praise it highly enough.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High WycombeThank you so much for taking the time to share such heartfelt feedback. It truly means a great deal to all of us. We are delighted to hear how well your mother has settled in and that she feels happy, comfortable, and at home.
Our team works hard to provide personalised, respectful, and compassionate care, so knowing that the positive changes in your mother were noticeable so quickly is incredibly inspiring. We are also pleased that she is engaging socially and taking part in the activities and outings, we know how much moments of connection and enjoyment can enhance wellbeing.
Your kind words about the team, the environment, and the Homes atmosphere are truly appreciated. Thank you again for your trust and for praising the team so generously.
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Review of

Royal Star & Garter - High Wycombe

from Joan H (Wife of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a huge relief to me to know with confidence that my husband is being cared for with kindness and dignity. Members of staff are professional. They assess situations well and respond promptly and efficiently to any requests or observations. They are friendly and welcoming when I visit. The management
is outstanding. They organise an interesting and varied programme of activities for residents.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High WycombeThank you so much for your thoughtful and heartfelt feedback.
Our team works hard to assess needs promptly and respond with compassion, so it's wonderful to hear that this has been reflected in your experience. We're also very pleased that you feel welcomed and supported during your visits.
Your kind words about our management and the activities programme are very much appreciated.
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Review of

Royal Star & Garter - High Wycombe

from Barbara S (Wife of Resident) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased that I made the decision to admit my husband for end of life care. The carers have now become my friends.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High WycombeThank you so much for sharing this. It truly means a great deal to know that you felt supported in such an important and emotional decision. Caring for your husband has been a privilege for all of us, and knowing that our carers have become friends to you is incredibly touching. We're here for you, not just as a service, but as people who genuinely care.
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Review of

Care for Veterans

from C T (Daughter of Resident) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been in Care for Veterans for 3 weeks respite. The staff are especially welcoming and have taken great care of dad. It exceeded our expectations and we would happily use the service again and would highly recommend it. Dad has absolutely thrived during his short stay there.
Reply from Vanessa Devenish, Interim Deputy Manager at Care for VeteransThank you for leaving such a lovely review. We are so pleased that your father has benefited from staying with us. It has been a privilege to be able to assist and support him and he is welcome again at any time.
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Review of

Care for Veterans

from P P (Friend of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a visitor for the first time, I was very impressed with this facility. There are so many things to stimulate the residents.
It is a shame that all care facilities are not up to this standard.
Thank you for the care you are giving.
Reply from Vanessa Devenish, Interim Deputy Manager at Care for VeteransThank you so much for taking the time to add a review for Care for Veterans. We are so glad that you recognise that the activities and environment provide a welcome and engaging space. We very much encourage a fulfilling home for all of our residents to enjoy as part of our high standard of care.
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Review of

Royal Star & Garter - Solihull

from David B (Son of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother is a resident and my Father was briefly there for 'end of life' palliative care.
The home and staff are simply wonderful. Mum has early-stage dementia and her condition presents challenges. The friendly staff have always treated her with great respect and dignity and the management/nursing
teams are always seeking to make Mum's time there as comfortable and interesting as possible.
We could not have wished for a better place for my Dad to pass away. The care and compassion shown to my Father as he gradually slipped away was truly outstanding and of great comfort to us as a family at a very difficult time.
On a practical level the food, restaurant and entertainment are brilliant, the home and Mum's room are always very clean and the laundry service is very efficient. I am confident this home sets the bar for exceptional care - well done team Royal Star and Garter!
Reply from Katie McCauley, Regsitered home manager at Royal Star & Garter - SolihullThank you so much for taking the time to share your kind and thoughtful feedback. It truly means a great deal to all of us.
We are honoured that you entrusted us with the care of both your parents. Knowing that your mother feels respected, supported and comfortable, and that our team has been able to respond sensitively to her needs, is incredibly important to us.
We are also deeply touched by your words regarding your father's end-of-life care. Supporting residents and families during such a difficult time is a responsibility we take very seriously, and we are grateful to know that the compassion and care shown to your father brought comfort to you and your family. Your recognition of our staff, as well as the environment, food, activities and practical services, will be shared with the whole team, as feedback like this is a real source of pride and encouragement.
On behalf of everyone at Royal Star & Garter, thank you again for your kind words and trust.
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Review of

Royal Star & Garter - High Wycombe

from Jackie T (Daughter of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at the Royal Star & Garter High Wycombe since January 2022 and I visit regularly from Autstralia. My recent visit was the result of a fall my mother had. I have always found the staff treat mum with outstanding care and compassion. Most importantly Mum is treated with the utmost of
dignity. Living so far away hand on heart I know I leave my mum in the best of hands every time I leave which is never easy. I am always made to feel so welcome too.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High WycombeThank you so much for sharing your heartfelt feedback. We truly appreciate your kind words and the trust you place in us to care for your mum. It means a great deal to know that you feel reassured, especially living so far away, and that our team's compassion and commitment to dignity have made such a difference. We're delighted that you always feel welcome when you visit, creating a warm and supportive environment for families is just as important to us as caring for our residents. I will share your lovely message with the team, as it's a wonderful reminder of why we do what we do.
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Review of

Royal Star & Garter - Surbiton

from Barbara R (Daughter-in-law of Resident) published on 17 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm impressed with the quality of care and the whole environment. Particularly, I would highlight the social activities, medical care and quality of food. The staff are uniformly pleasant and upbeat, and take a personal interest in the residents. We really enjoy going for walks in the well-tended gardens,
and we have used the little room in the garden for private parties. My mother-in-law rates the food highly, especially the home-made soups. The staff are courteous, well trained and encouraging. We feel lucky to have found this residential home with its superior ethos.
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Review of

Royal Star & Garter - Solihull

from L M (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my father has been a resident he has received excellent care. All staff are professional, helpful, knowledgeable and extremely caring. I cannot rate the Royal Star and Garter highly enough.
Reply from Katie McCauley, Regsitered home manager at Royal Star & Garter - SolihullThank you so much for your kind words. We're truly pleased to hear that your father has received excellent care and that you've had such positive experiences with our team. Our staff work hard to provide professional, knowledgeable and compassionate support, and it means a great deal to know this has made a difference to your family.
Your high recommendation of Royal Star & Garter is deeply appreciated. Thank you for taking the time to share your feedback.
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Review of

Royal Star & Garter - High Wycombe

from W H (Wife of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is treated with love and respect. The nursing care is excellent.
Importantly relatives are also the staffs concerns, greated and cared for which makes life a little easier.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High WycombeThank you for sharing such touching words. It's a privilege to care for your husband with love and respect, and we're so glad that our support for you and your family brings comfort during this time. We truly believe families are part of our home, and we're here for you every step of the way.
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Review of

Royal Star & Garter - High Wycombe

from J T (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot recommend the RS&G highly enough. The care my father has received is exceptional. He is treated with respect and kindness. The staff are friendly and welcoming to visiting family and communicate effectively keeping me up to date with my fathers changing needs. It is a comfort to know that he
is comfortable and well cared for. I could not wish for more.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High WycombeThank you for your kind words. We're so pleased to hear your father feels respected and well cared for, and that our team's communication brings you peace of mind. Supporting families is just as important to us as caring for our residents, and we're honored to provide comfort and reassurance to you as well.
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Review of

Royal Star & Garter - High Wycombe

from Julie S (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was admitted only 2 weeks ago for end of life care. Every single member of staff have been outstanding. The care and compassion they give to mum and us as family is amazing. We are kept informed of any changes or concerns. It has really helped in what is an emotional time. We are all so grateful
for everything they are doing,
The whole home is clean, warm and welcoming. Cannot praise them highly enough.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High WycombeThank you for sharing such heartfelt words. It's truly an honour to care for your mum and support your family during this emotional time. Knowing that our team's compassion and communication have brought comfort means so much to us.
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Review of

Royal Star & Garter - High Wycombe

from A G (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am absolutely thrilled to have found the Royal Star & Garter, in High Wycombe, for my 85 year old mother. She has loved it from the very first day. The staff are truly wonderful, the entertainment is always a joy along with the activities, and she raves about the lunches!
We couldn't be happier with
the amazing care and warm atmosphere, it's been a real blessing.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High WycombeThank you so much for sharing this wonderful feedback! Were delighted to hear your mother is enjoying her time with us and that our team and activities have made such a positive impact. It truly means a lot to know weve created a warm and happy environment for her
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Review of

Royal Star & Garter - Solihull

from S N (Wife of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Peace of mind that the care is compassionate, professional and all encompassing.
The care team are first class and relate to the individual needs of the residents creating a family atmosphere where relatives friends and their pets are welcomed.
The facilities are excellent and stimulating activities
occur throughout the day from steel bands, llamas, musicians, in-house quizzes, daily newspaper etc
The management team are dedicated, understand the needs of each resident are approachable and welcoming
Reply from Katie McCauley, Regsitered home manager at Royal Star & Garter - SolihullThank you so much for your wonderful review. We are delighted to hear that you feel reassured by the compassionate and professional care we provide. Our team works hard to understand and support each resident as an individual, so it means a great deal to know this creates a warm, family-like atmosphere for you and your loved ones.
We're also pleased that you enjoy the range of activities and facilities available - from visiting musicians and animals to quizzes and daily papers - all designed to keep life stimulating and enjoyable for our residents.
Your kind words about our care and management teams are truly appreciated. We remain committed to being welcoming, approachable, and fully attentive to the needs of every resident and their family.
Thank you again for taking the time to share your experience.
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Review of

Care for Veterans

from CAROLE B (Sister of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience I have found with the care for veterans since my brother has been there in January 2025 is absolutely outstanding.
I can not fault it in any way , the care they give is exceptional, they all go above and beyond their role within the care home , and I know my brother is safe within their
care, every single member of staff are professional, happy , friendly and treat my brother as tho he was the only person they care for, he is very happy there . The care home is very clean and always tidy .The food is very good too.
I am always made to feel very welcome when I visit my brother , there is also a lovely family feeling amongst all the staff.
The care home provide a wide range of activities and put on entertainment for the residents, I could definitely not find a better place for my brother to be cared for .
Reply from Pauline Jones, Commissioning and Placements Officer at Care for VeteransThank you so much for taking the time to leave a review for us and for your kind comments. I am so pleased that you are so happy with the care your brother is receiving. I will make sure your compliments are passed onto the staff who provide the care.
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Review of

Royal Star & Garter - Solihull

from A D (Daughter of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care here is consistently fabulous. My father has severe Alzheimer's been here for just short of 2 years and throughout he has been lovingly cared for - and we also feel supported and cared for when we find it tough. Dad has been settled and content from very early on and his challenges are managed
intelligently, thoughtfully and reflect his changing condition.
The events are varied and inclusive and residents are included and it is evident that the who team at the home understand and believe in the idea of residents doing as much as they are able as long as they are able. Dignity and respect are key too.
Reply from Katie McCauley, Regsitered home manager at Royal Star & Garter - SolihullThank you so much for sharing such wonderful feedback. We're delighted to hear that your father has felt settled and content, and that you and your family feel supported too. Providing care that is loving, respectful, and tailored to each resident's changing needs is at the heart of what we do, so it means a lot to know this has made a difference for you.
We're also pleased you've noticed the variety of events and our focus on helping residents stay active and engaged for as long as possible. Dignity and respect are key values for our team, and your words affirm that commitment.
Thank you again for taking the time to share your experience-it truly inspires us to keep delivering the very best care.
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Review of

Care for Veterans

from Andy H (Son of Resident) published on 3 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the care and support staff at Care For Veterans enough. My mother is very happy at the home and we, as a family, have every confidence that her needs are all being met with compassion and respect. Thank you to all at CFV
Reply from Pauline Jones, Commissioning and Placements Officer at Care for VeteransThank you so much for taking the time to leave us such a positive review. Your mum has been with us for so long, she is very much part of the family! I will make sure your kind comments are passed onto the care staff.
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Awards / Recognitions (5)

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Frequently Asked Questions about Royal Star & Garter

Costs for care homes owned by Royal Star & Garter

Average costs per week for care homes owned by Royal Star & Garter by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Royal Star & Garter, based on 4 out of 4 settings.
Type of Care Provided Average Weekly Cost
Nursing Care £1,799
Nursing Dementia Care £2,197
All Care Types £1,799
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Royal Star & Garter own?

Royal Star & Garter own 4 Care Homes.

Which Royal Star & Garter Care Homes have the highest review score?

Royal Star & Garter - High Wycombe, Royal Star & Garter - Solihull & Care for Veterans have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Royal Star & Garter to verify any information. View our terms and conditions. Royal Star & Garter has a Platinum Service – more info.