Care Homes Owned by Royal Star & Garter

My Mum moved in to the Royal Star & Garter home after living for 50 years in the same house, the past 35 alone as a widow. We were worried about whether she would settle into a new environment. We needn't have been concerned - the staff have been brilliant and she settled in straight away. The quality of care has more than lived up to the home's wonderful reputation, as has the kindness of everyone she comes into contact with. What has really surprised us is how much Mum's quality of life has improved since moving in to the home, compared with living at home, even with carers and family visiting regularly. Whenever we see her she tells us how much "fun" she has been having. As a family it is a huge relief to know that Mum is safe, properly cared for and enjoying her life. Thank you!

Absolutely delighted with how well my mum is settling into her wonderful new 'home'. Since the first moment we visited to the short and efficient transition to moving in, I have been delighted with how professional and friendly the entire staff and management have been. The peace of mind knowing that my mum is safe, extremely well looked after, but above all happy with her new environment means so much to us as a family. I can honestly say that every single person greets you with a welcoming smile. My mum is treated with respect, patience and kindness too. Thank you on behalf of us all. and we cannot wait to join the family social events and make more wonderful memories with our mum.

My husband went in for Respite care, Whilst I had a holiday followed by surgery. He enjoyed his stay. His room was comfortable The staff very attentive and helpful to his needs! Food was good. Garden was nice to take a turn in.

Today we had the most amazing help in attending Mum's hospital appointment. As a wheelchair user it is difficult to get to and from the hospital. We were offered the use of the S+G minibus and the driver was prompt, friendly and obviously knew Mum from social visits. It was stress-free for both of us. We felt extremely grateful. S+G went above and beyond as usual. Thank you.

To the managers and everyone involved in his care thank you.

This nursing home is excellent and no praise could be higher for every member of staff, they are wonderful. The only disappointment was the cost of the shared room my wife had. We were quoted £2090 per week for each room, but as there was only one available we accepted this. We received a 10% discount and paid £7105.98 for this. We consider this very expensive for one room. I asked if there was any room for negotation but was told this was a head office decision. Does this remain the home's position?

My father has been a resident for 12 months. During this time we have been delighted with the care he has received. From the outset he became part of a family who have his needs and desires at the forefront of the care provided and I am reassured he is happy, comfortable and respected.

We are so grateful for the compassionate care our mother receives at The Royal Star and Garter. The staff are kind, attentive, and truly treat residents with dignity and respect. The facility is clean, welcoming, and full of engaging activities. Communication with families is excellent, which gives us great peace of mind. We couldn't have chosen a better place and highly recommend this nursing home.

We cannot praise it highly enough.

It is a huge relief to me to know with confidence that my husband is being cared for with kindness and dignity. Members of staff are professional. They assess situations well and respond promptly and efficiently to any requests or observations. They are friendly and welcoming when I visit. The management is outstanding. They organise an interesting and varied programme of activities for residents.

I am so pleased that I made the decision to admit my husband for end of life care. The carers have now become my friends.

Dad has been in Care for Veterans for 3 weeks respite. The staff are especially welcoming and have taken great care of dad. It exceeded our expectations and we would happily use the service again and would highly recommend it. Dad has absolutely thrived during his short stay there.

Thank you for the care you are giving.

On a practical level the food, restaurant and entertainment are brilliant, the home and Mum's room are always very clean and the laundry service is very efficient. I am confident this home sets the bar for exceptional care - well done team Royal Star and Garter!

My mother has been at the Royal Star & Garter High Wycombe since January 2022 and I visit regularly from Autstralia. My recent visit was the result of a fall my mother had. I have always found the staff treat mum with outstanding care and compassion. Most importantly Mum is treated with the utmost of dignity. Living so far away hand on heart I know I leave my mum in the best of hands every time I leave which is never easy. I am always made to feel so welcome too.

I'm impressed with the quality of care and the whole environment. Particularly, I would highlight the social activities, medical care and quality of food. The staff are uniformly pleasant and upbeat, and take a personal interest in the residents. We really enjoy going for walks in the well-tended gardens, and we have used the little room in the garden for private parties. My mother-in-law rates the food highly, especially the home-made soups. The staff are courteous, well trained and encouraging. We feel lucky to have found this residential home with its superior ethos.

Since my father has been a resident he has received excellent care. All staff are professional, helpful, knowledgeable and extremely caring. I cannot rate the Royal Star and Garter highly enough.

Importantly relatives are also the staffs concerns, greated and cared for which makes life a little easier.

I cannot recommend the RS&G highly enough. The care my father has received is exceptional. He is treated with respect and kindness. The staff are friendly and welcoming to visiting family and communicate effectively keeping me up to date with my fathers changing needs. It is a comfort to know that he is comfortable and well cared for. I could not wish for more.

The whole home is clean, warm and welcoming. Cannot praise them highly enough.