Care Homes Owned by Royal Star & Garter

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Royal Star & Garter
Royal Star & Garter is a charity that provides loving, compassionate care to veterans and their partners living with disability or dementia. They have three homes located in Solihull, West Midlands, High Wycombe, Bucks and Surbiton, Surrey.

Skilled staff support veterans to live life as they wish. Nursing, therapeutic and dementia care is individually tailored to each resident, taking into account interests and abilities.

Staff are passionate and caring, meeting each resident's physical, emotional and social needs with respect and compassion.

The award-winning Homes are comfortable and informal with large, en-suite bed-sitting rooms. Residents can make use of spacious lounges, libraries, visit the hair salon or meet friends in the café-bar.

There is a choice of over 50 activities every week for residents to participate in, including military visits, crafts, musical performances, cookery, quizzes and film.

Outings in specially adapted coaches include trips to the theatre, restaurants, shopping, garden centres and local drives.

Royal Star & Garter Locations (4)

4 Care Homes owned by Royal Star & Garter
Royal Star & Garter - High Wycombe

Hughenden Avenue, High Wycombe HP13 5GG 

10 75 reviews
"Our 92 year old father who suffers from vascular dementia has been resident at the Royal Star & Garter for nearly 5 years now and I can…"   Read all 75 reviews
Location Type Care Home

Royal Star & Garter offers compassionate, loving care to veterans and their partners living with disability or dementia. The High Wycombe home opened in April 2019 and has been exclusively designed for the comfort and well-being of residents. Specialist… Read more about Royal Star & Garter - High Wycombe

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 74 Rooms from £1,836 / week
Royal Star & Garter - Surbiton

Upper Brighton Road, Surbiton KT6 6JY 

9.9 53 reviews
"My mother was adamant that she didn't want to go into a care home because of past experience with her own mother many years ago. Because of…"   Read all 53 reviews
Location Type Care Home

Royal Star & Garter - Surbiton provides 24-hour nursing care within a homely environment. With its stunning foyer and relaxed, spacious lounges, the Surbiton Home offers a warm, friendly welcome. Highly trained staff provide specialist nursing and… Read more about Royal Star & Garter - Surbiton

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 63 Rooms from £2,000 / week
Care for Veterans

Gifford House, Boundary Road, Worthing BN11 4LJ 

9.9 27 reviews
"Our son has now stayed at Care for Veterans several times for respite care and on each occasion we were made to feel welcome and nothing…"   Read all 27 reviews
Location Type Care Home

Care for Veterans (formerly The Queen Alexandra Hospital Home) was established in 1919 to care for those soldiers returning from World War I with life-changing disabilities. Today, Care for Veterans provides long term Nursing and Residential care… Read more about Care for Veterans

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Nursing Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 60 Rooms
Royal Star & Garter - Solihull

Tudor Coppice, Solihull B91 3DE 

9.8 64 reviews
"Our mom has lived at the Royal Star & Garter since May 2024. All the staff take such great care of her needs, she goes out on trips, they…"   Read all 64 reviews
Location Type Care Home

Royal Star & Garter - Solihull offers a warm welcome to residents and families. The home is rated ‘outstanding’ by Care Quality Commission and staff provide specialist dementia and nursing care tailored to the needs and wishes of each individual. Every… Read more about Royal Star & Garter - Solihull

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 60 Rooms from £1,815 / week

Royal Star & Garter Reviews (219)

9.9

Royal Star & Garter has a Group Review Score of 9.9 (9.899) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Royal Star & Garter must have a Review Score.

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Review of

Royal Star & Garter - Solihull

from S H (Daughter of Resident) published on 9 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mom has lived at the Royal Star & Garter since May 2024. All the staff take such great care of her needs, she goes out on trips, they do lovely meals, and they even gave her a separate table so she can eat her meals alone. We booked a private lunch for her 90th birthday, everything was laid out
beautifully & the food was excellent. She was chosen to attend the 80th Anniversary VE Day in May & meet the King and Queen. It truly is a wonderful place and so much better than our Mom living alone and sad.
Reply from Katie McCauley, Regsitered home manager at Royal Star & Garter - Solihull

This is such wonderful feedback to read, and will be shared with the whole team. We take pride in what we do and we are incredibly privileged to be able to care for your relative and to provide opportunities such as meeting the Royal Family. Thank you.

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Review of

Royal Star & Garter - High Wycombe

from Jenny S (Daughter of Resident) published on 28 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
This is my second review since my father became a resident at Royal Star and Garter almost a year ago. Having been hesitant about going he settled in very well and thoroughly enjoys all the varied activities, social events and outings. Recently, my father had a stroke and the care and support given
to him and myself has been outstanding. Nothing is too much trouble and staff go the extra mile in all aspects of care, including specific needs assessments. Each time I visit my father, I am greeted with such kindness and the family environment is so apparent. I am so grateful that Dad is with you.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High Wycombe

Thank you for sharing your lovely feedback again. The well-being of your father and your family is important to us, and we are committed to going above and beyond to ensure that everyone feels valued and supported.Your kind words inspire us to continue our efforts in providing exceptional care and promoting a family-feel environment for all our residents and their family. We are truly grateful for the opportunity to be a part of your father's journey towards recovery.Your trust and appreciation mean the world to us, and we are here to support you every step of the way.

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Review of

Royal Star & Garter - High Wycombe

from S B (Wife of Resident) published on 26 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has severe dementia and has been a resident for 4 years. I cannot fault this care home. The care and attention my husband receives is second to none. He is treated with respect and love by the staff. I am kept well informed of various situations that occur affecting my husband. I would
also like to add that the staff are considerate and understanding with regard to my emotions connected with my husbands condition. Before I made a decision to choose The Royal Star & Garter I had in fact visited other care homes which frankly filled me with dread. I have never regretted my decision choosing RS & G.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High Wycombe

Thank you for sharing your feedback about the home and the wonderful experience your husband has had. Your kind words mean a lot to our team, and we are so grateful that you chose Royal Star & Garter Home. Please know that we are always here for you and your family, ready to provide the best possible care and support.

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Review of

Royal Star & Garter - High Wycombe

from Mairi M (Daughter of Resident) published on 26 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our 92 year old father who suffers from vascular dementia has been resident at the Royal Star & Garter for nearly 5 years now and I can honestly say that I cannot imagine a better care home. My dad's dementia means that he has no short-term memory at all and therefore is constantly lost and confused
as to where he is and cannot make new friendships or relationships. Despite this, the staff show endless patience and kindness towards my dad treating him with utmost respect and care which has the result of making him feel relaxed and at ease. The staff have made the effort to learn my dad's 'ways' and adapt to them so that his experience of life is as pleasant and sociable as it possibly could be. From the management of the home, through the level of care given by the staff, the high standard of the rooms and interior, to the delicious food served. I cannot praise the Royal Star & Garter highly enough. Their communication with us the family is also excellent and extremely considerate
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High Wycombe

Thank you for sharing your heartfelt feedback about Royal Star & Garter Home. It's wonderful to hear how the staff's patience, kindness, and respect have made such a positive impact on your father's well-being. I am delighted to hear that the team's dedication and efforts in understanding your father's needs have created a warm and sociable environment for him.We are glad to know that the level of care, communication, and overall quality of the home have exceeded your expectations. Your kind words are a testament to the exceptional care provided by the staff at the Home. We will make sure to pass on your appreciation to the entire team.Thank you for choosing Royal Star & Garter Home.

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Review of

Care for Veterans

from Trevor P (Father of Resident) published on 14 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has now stayed at Care for Veterans several times for respite care and on each occasion we were made to feel welcome and nothing seemed to be any trouble. There is a very warm welcome given by the reception staff on arrival and the care staff are fantastic and the close attention they give to
residents gives us the reassurance that he will be looked after when we leave him. Our son has complex needs and the range of staff from the care assistants to the senior nursing staff ensures that he gets excellent care for the duration of his stay. The booking arrangements and management also deserve recognition as the whole home is clearly focussed on the residents coming first. We would strongly recommend anyone to this home and we hope to continue visiting for respite care in the future.
Reply from Pauline Jones, Commissioning and Placements Officer at Care for Veterans

Thank you for lovely review and we are so glad that you now feel confident enough to leave your son with us, so that you and your wife can enjoy some well deserved respite from your caring duties. I know that you were naturally very anxious to begin with, so the confidence you now have is testament to the great care our staff provide. Always a pleasure to look after your son and we hope he continues to enjoy his stays with us.

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Review of

Care for Veterans

from Nanette C (Respite Resident) published on 14 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was admitted to Care for Veterans on the 5th June 25 having spent the beginning of June in hospital following a fall. With no care package in place and not able to walk properly I had to go into the veterans for respite care. This helped me to gain confidence and better mobility as I also live on
my own. The care I was given was wonderful and restored my confidence. Have returned home to see how I manage with occasional help from my daughter.
Reply from Vanessa Devenish, Clinical Support Officer at Care for Veterans

We are so pleased to have you stay with us and to have been of help in your recovery. we wish you all the best and keep well. Thank you for your kind words and taking the time to submit a review

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Review of

Care for Veterans

from Amanda D (Daughter of Resident) published on 14 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We contacted Care for Veterans when mum was discharged from hospital too soon and unable to walk or manage to look after herself following a blood clot in the top of her thigh. The staff and everyone involved in looking after mum from the first day she arrived have been, amazing - kind, caring and treating
mum with compassion, respect and encouragement when she is walking with her frame. They have also been a support to us as a family when we were so concerned about mum. We are incredibly grateful to everyone who works at the Care For Veterans and we look forwards to attending the summer fayre and other events! Thank you
Reply from Vanessa Devenish, Clinical Support Officer at Care for Veterans

Thank you for taking time to submit a review. We are so glad to have been able to provide care here for your mother and enable her to recuperate , especially at such a tumultuous time for her and you as a family. It was so lovely to see her benefit from her stay and be able to support you all.

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Review of

Care for Veterans

from Brendan L (Friend of Resident) published on 9 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The wonderful welcome starts at reception with very friendly staff, from light-filled rooms and attentive staff to fun/informative filled activities.
I have seen and visited many care homes, and this is a five star residence.
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Review of

Care for Veterans

from Bernard S (Stepfather of Resident) published on 9 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
One of the best care homes for the elderly and incapacity in the area.
Always made to feel welcome by the staff.
Reply from Vanessa Devenish, Clinical Support Officer at Care for Veterans

Thank you for taking the time to write your review. We are so glad that you are happy with our service. It is an honour to be caring for your stepson and we always value his input toward the Home.

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Review of

Royal Star & Garter - Solihull

from Krystyna A (Wife of Resident) published on 25 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has Alzheimer's and has been a resident in Royal star since Feb 24. He is very happy and settled all due to the wonderful staff in Rounded and everyone working in the home. My daughter and I have been greatly comforted by the excellence of the home in every aspect if his care and we feel
that you get what you pay for in homes- excellent number of staff/resident ration, just the food he likes and intuitive care with flexible approach depending on my husband's mood each day.
Reply from Katie McCauley, Regsitered home manager at Royal Star & Garter - Solihull

Thank you so much for taking the time to leave us such a wonderful review. We are so privileged to be able to care for your husband and are so pleased to hear that you are comforted by the care we provide. I will pass on your kind words to the team.

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Review of

Royal Star & Garter - Solihull

from K G (Daughter of Resident) published on 10 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Royal Star and Garter are undoubtedly top of the league. The staff always go the extra mile. Mum always looks amazing, hair set, make up and nails vanished, just as she did at home. The environment and food are just like a 5-star hotel.
Staff are all dedicated and treat Mum as family. They totally
get the terrible dementia symptoms and are equipped to deal with everything.
Reply from Katie McCauley, Regsitered home manager at Royal Star & Garter - Solihull

Thank you so much for taking the time to provide us with such a wonderful review. Your Mum's care will continue to remain our absolute priority and we will always be dedicated to providing the very best for your Mum and your family.

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Review of

Royal Star & Garter - High Wycombe

from Victoria M (Daughter of Resident) published on 29 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father has been at Royal Star and Garter since September 2023.
From the start the staff have been wonderfully caring and helpful. My family is kept constantly updated on all aspects of his care including physical and emotional aspects. We are always made to feel welcome when visiting and it is
great too see my Dad so well cared for. We could not be happier with how cared for and happy my Dad is High Wycombe branch of Royal Star and Garter.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High Wycombe

Thank you so much for your positive feedback and kind words. We greatly appreciate your support and are committed to maintaining our high standard of care.

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Review of

Royal Star & Garter - Solihull

from Alex D (Independent Advocate Deputyship) published on 21 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited many services in my time as an independent advocate and have never been taken back in awe like I have with Royal Star & Garter - Solihull. After speaking with the clients at the service and from what I have seen for myself here, Royal Star & Garter have created an incredible home with
a warm and caring environment. Clients have praised the facilities and there staff for there client centered approach and ability to provide care, comfort and peace of mind. The staff have always been friendly, helpful and compassionate. The food is brilliant and the variety is very good. The home is very clean and spacious. To summaries, I would say this is what care should be.
Reply from Katie McCauley, Regsitered home manager at Royal Star & Garter - Solihull

We are so incredibly grateful for your kind words. We are so happy that the residents at Royal Star and Garter have access to your advocacy service. Thank you and we look forward to continuing to work with you.

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Review of

Royal Star & Garter - Surbiton

from Derek M (Son of Resident) published on 15 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was adamant that she didn't want to go into a care home because of past experience with her own mother many years ago. Because of this we went down the route of live in carers for my mother who needed care 24/7, but after several months it became apparent that this was not an ideal solution.
We
finally persuaded my mother to give the RSG a try for a couple of weeks to see how she liked it, she's now been a resident for several months and things couldn't be better. The care at the RSG far surpasses her previous care arrangements. It was a big move for her to give up her independence and move into a care home and it did take her some time to adjust but now she is so happy that she made the move.
The most valuable asset at the RSG are their wonderful staff, their skills, service and interactions with residents is exemplary. The care at the RSG far exceeded our expectations.
Reply from Helena Maher, Home manager at Royal Star & Garter - Surbiton

Thank you for your kind words. It is a pleasure to have your mother living with us.

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Review of

Royal Star & Garter - Surbiton

from Peggy C (Respite Resident) published on 8 April 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
A beautiful place staffed and run by highly professional, pleasant people. Building is spacious, light and airy. The Apartments are well resourced and fitted. The garden ! Oh the mature trees, budding shrubs and daffodils everywhere !
Many staff organised into specialist teams. It takes some learning
but daily life seems to be well covered for all.
A charming, homely ambience, noisy and informal with all Residents addressed by name all the time - a significant detail.
I enjoyed my 3-week stay; have come home for a rest ! Before contemplating future possibilities.
Reply from Helena Maher, Home manager at Royal Star & Garter - Surbiton

Thank you for your kind words. It was a pleasure to have you staying with us and we look forward to seeing you again soon.

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Review of

Royal Star & Garter - Surbiton

from Jill C (Daughter of Resident) published on 26 March 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came to the Royal Star and Garter, Surbiton in late January. She was welcomed by all the staff by name and helped to settle in. Her room is very nice, clean and well equipped. The home is lovely and all the staff we meet very helpful and attentive. The home has a wealth of activities and entertainment
and the food looks varied and delicious. My mother has suffered a great shock because of a terminal diagnosis and as a result has been rather withdrawn, but all the carers and nurses have been wonderful in trying to bring her out of her shell. Overall the whole family feel very comfortable that she is safe and being well looked after in such a lovely home.
Reply from Helena Maher, Home manager at Royal Star & Garter - Surbiton

Thank you. Its a pleasure to support you all.

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Review of

Royal Star & Garter - Solihull

from R B (Husband of Resident) published on 18 February 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident at the Royal Star & Garter since August 2023. She suffered a serious fall in June 2022 and entered into care but I moved her to the present care home where she is receiving first-class care and stimulation.
Reply from Katie McCauley, Regsitered home manager at Royal Star & Garter - Solihull

Thank you so much for such a wonderful review. We strive to continually provide 'first-class' care for your wife. Your feedback is so important to us and your time taken to do this is appreciated.

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Review of

Royal Star & Garter - Solihull

from B H (Day Care) published on 27 January 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Day care user once a week. I am 91. Generally very good service.
Reply from Katie McCauley, Regsitered home manager at Royal Star & Garter - Solihull

Thank you so much for your wonderful review. We are thrilled that you are able to use our daycare service. I have forwarded this information to the daycare supervisor to see if there is anything we can do to improve your time here in terms of activities. Your feedback helps us to come up with innovative and individually tailored activities.

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Review of

Royal Star & Garter - Surbiton

from Ann S (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family cannot thank the wonderful team at the Royal Star & Garter enough for the quality of care my father received during his 10 months there. He was admitted from hospital in January 2024 as had become immobile and needed nursing care. He really enjoyed the extremely comfortable, homely and clean
environment, the range of activities and above all the care and dedication he received from the staff.
Dad received 6 days end of life care in October. He and our family received outstanding care during what was a extremely emotional and difficult time. He was treated with such dignity and love - we really couldn't have asked for more. Also for our family who stayed with him for 24 hours a day - nothing was too much trouble to make us feel comfortable too. Thank you so much - you have a tremendous team of dedicated and professional staff.
My mother is also now at the Royal Star & Garter as she has dementia. We feel this is the only home we would have wanted her to stay in.
Reply from Helena Maher, Home manager at Royal Star & Garter - Surbiton

Thank you for your kind words. It was a pleasure to have Dad living with us.

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Review of

Royal Star & Garter - High Wycombe

from Pippa R (Daughter of Resident) published on 29 October 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Two members of staff, in particular, are absolutely marvellous supporting my mum with day care. My mother thoroughly enjoys the activities and chatting with other service users. Mum enjoys all the activities; painting, movement to music, and cards and she loves the day trips.
Reply from Reggie Ballos, Home Manager at Royal Star & Garter - High Wycombe

I am pleased to know that your Mum enjoyed her day care sessions with our marvellous day care team. Thank you for your feedback.

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Awards / Recognitions (4)

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Frequently Asked Questions about Royal Star & Garter

Costs for care homes owned by Royal Star & Garter

Average costs per week for care homes owned by Royal Star & Garter by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Royal Star & Garter, based on 3 out of 4 settings.
Type of Care Provided Average Weekly Cost
Nursing Care £1,884
Nursing Dementia Care £2,103
All Care Types £1,884
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Royal Star & Garter own?

Royal Star & Garter own 4 Care Homes.

Which Royal Star & Garter Care Homes have the highest review score?

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Royal Star & Garter to verify any information. View our terms and conditions. Royal Star & Garter has a Platinum Service – more info.