Care Home Owned by Royal Star & Garter in Buckinghamshire
9.9
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Buckinghamshire for Royal Star & Garter are showing below.
View the details of all 4 locations (with 253 reviews) owned by Royal Star & Garter
Royal Star & Garter Locations in Buckinghamshire (1)
Royal Star & Garter - High Wycombe
9.9
82 reviews
Hughenden Avenue, High Wycombe HP13 5GG
"My mother has been at the Royal Star & Garter High Wycombe since January 2022 and I visit regularly from Autstralia. My recent visit was…" Read all 82 reviews
Location Type Care Home
Royal Star & Garter offers compassionate, loving care to veterans and their partners living with disability or dementia. The High Wycombe home opened in April 2019 and has been exclusively designed for the comfort and well-being of residents. Specialist… Read more about Royal Star & Garter - High Wycombe
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Nursing Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 74 Rooms
- from £1,836 / week
Royal Star & Garter Reviews in Buckinghamshire (82)
9.9
Royal Star & Garter has a Group Review Score of 9.9 (9.867) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Royal Star & Garter must have a Review Score.
Review of
Royal Star & Garter - High Wycombe
from Jackie T (Daughter of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been at the Royal Star & Garter High Wycombe since January 2022 and I visit regularly from Autstralia. My recent visit was the result of a fall my mother had. I have always found the staff treat mum with outstanding care and compassion. Most importantly Mum is treated with the utmost of
dignity. Living so far away hand on heart I know I leave my mum in the best of hands every time I leave which is never easy. I am always made to feel so welcome too.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High WycombeThank you so much for sharing your heartfelt feedback. We truly appreciate your kind words and the trust you place in us to care for your mum. It means a great deal to know that you feel reassured, especially living so far away, and that our team's compassion and commitment to dignity have made such a difference. We're delighted that you always feel welcome when you visit, creating a warm and supportive environment for families is just as important to us as caring for our residents. I will share your lovely message with the team, as it's a wonderful reminder of why we do what we do.
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Review of
Royal Star & Garter - High Wycombe
from W H (Wife of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband is treated with love and respect. The nursing care is excellent.
Importantly relatives are also the staffs concerns, greated and cared for which makes life a little easier.
Importantly relatives are also the staffs concerns, greated and cared for which makes life a little easier.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High WycombeThank you for sharing such touching words. It's a privilege to care for your husband with love and respect, and we're so glad that our support for you and your family brings comfort during this time. We truly believe families are part of our home, and we're here for you every step of the way.
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Review of
Royal Star & Garter - High Wycombe
from J T (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot recommend the RS&G highly enough. The care my father has received is exceptional. He is treated with respect and kindness. The staff are friendly and welcoming to visiting family and communicate effectively keeping me up to date with my fathers changing needs. It is a comfort to know that he
is comfortable and well cared for. I could not wish for more.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High WycombeThank you for your kind words. We're so pleased to hear your father feels respected and well cared for, and that our team's communication brings you peace of mind. Supporting families is just as important to us as caring for our residents, and we're honored to provide comfort and reassurance to you as well.
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Review of
Royal Star & Garter - High Wycombe
from Julie S (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum was admitted only 2 weeks ago for end of life care. Every single member of staff have been outstanding. The care and compassion they give to mum and us as family is amazing. We are kept informed of any changes or concerns. It has really helped in what is an emotional time. We are all so grateful
for everything they are doing,
The whole home is clean, warm and welcoming. Cannot praise them highly enough.
The whole home is clean, warm and welcoming. Cannot praise them highly enough.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High WycombeThank you for sharing such heartfelt words. It's truly an honour to care for your mum and support your family during this emotional time. Knowing that our team's compassion and communication have brought comfort means so much to us.
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Review of
Royal Star & Garter - High Wycombe
from A G (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am absolutely thrilled to have found the Royal Star & Garter, in High Wycombe, for my 85 year old mother. She has loved it from the very first day. The staff are truly wonderful, the entertainment is always a joy along with the activities, and she raves about the lunches!
We couldn't be happier with
We couldn't be happier with
the amazing care and warm atmosphere, it's been a real blessing.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High WycombeThank you so much for sharing this wonderful feedback! Were delighted to hear your mother is enjoying her time with us and that our team and activities have made such a positive impact. It truly means a lot to know weve created a warm and happy environment for her
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Review of
Royal Star & Garter - High Wycombe
from Adrian T (Son of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been very impressed with the care that Mother my receives at the Royal Star & Garter Care Home in High Wycombe.
The Staff are fantastic, compassionate and very personable when dealing with my mother.
The facilities are of a very high standard and very maintained
The Staff are fantastic, compassionate and very personable when dealing with my mother.
The facilities are of a very high standard and very maintained
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High WycombeThank you so much for your wonderful feedback! We're delighted to hear that your mother is receiving the care and compassion she deserves, and that you're pleased with our facilities. Your kind words mean a lot to our team.
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Review of
Royal Star & Garter - High Wycombe
from Julie M (Daughter of Resident) published on 1 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum attends the day care on a friday. She loves it and enjoys her day out.
The staff are lovely (Angie and Suzie) that run the day care.
They treat her with respect and dignoty. She enjoys the food and entertainment. She also enjoys going out in the mini bus.
The staff are lovely (Angie and Suzie) that run the day care.
They treat her with respect and dignoty. She enjoys the food and entertainment. She also enjoys going out in the mini bus.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High WycombeThank you for sharing such lovely feedback. We're so pleased to hear your mum enjoys her Fridays with us, from the activities and entertainment to the outings on the mini bus. It's wonderful to know she feels respected and cared for by our team
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Review of
Royal Star & Garter - High Wycombe
from Mary A (Wife of Resident) published on 28 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband is a resident at Royal Star & Garter, High Wycombe. He has Alzcheimers, the staff exceptionally kind and caring. They look after him so well and they know him well.
He moved in Sept 25. Staff could not do more to keep him settle.
He moved in Sept 25. Staff could not do more to keep him settle.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High WycombeThank you so much for sharing this with us. We're delighted to hear that your husband feels well cared for and supported. Our team truly values getting to know each resident personally, and it's wonderful to know this has helped him settle since moving in September. Your kind words mean a lot to us.
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Review of
Royal Star & Garter - High Wycombe
from F C (Daughter of Resident) published on 19 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Being an adult child living in another country it is a huge relief to know my father is being so well cared for. The staff are amazing - so welcoming, kind and thoughtful. The facility is exceptionally well maintained - clean and bright - as is dad's room. Lots of activities which dad thoroughly
enjoys. Without a doubt, this is the best season of his life and we are so, so grateful to all the staff at Royal Star and Garter.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High WycombeThank you for sharing such heartfelt feedback. It's wonderful to know that your father feels so well cared for and is enjoying this chapter of his life. We're proud that our team's kindness and dedication, along with the welcoming environment and activities, have made such a positive difference.
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Review of
Royal Star & Garter - High Wycombe
from Fiona F (Daughter of Resident) published on 19 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Fantastic nursing home, exceptionally clean like a quality hotel. The staff are absolutely fantastic and my dad has received nothing but excellent care. Communication with the home is also excellent. Cannot recommend highly enough.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High WycombeThank you so much for your wonderful feedback. We're delighted to hear that your dad is receiving excellent care and that you're happy with the cleanliness and communication at the home. Our team takes great pride in creating a warm, welcoming environment, and it means a lot to know this has made a positive difference for your family.
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Review of
Royal Star & Garter - High Wycombe
from M L (Son of Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
RS+G, service and care has been and is second to none. My mother was surprised by the care and compassion provided.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High WycombeThank you so much for your kind words. We're truly touched to hear that the care and compassion your mother received made such a positive impression. Providing exceptional care is at the heart of everything we do, and feedback like this means the world to our team.
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Review of
Royal Star & Garter - High Wycombe
from Jenny S (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is my second review since my father became a resident at Royal Star and Garter almost a year ago. Having been hesitant about going he settled in very well and thoroughly enjoys all the varied activities, social events and outings. Recently, my father had a stroke and the care and support given
to him and myself has been outstanding. Nothing is too much trouble and staff go the extra mile in all aspects of care, including specific needs assessments. Each time I visit my father, I am greeted with such kindness and the family environment is so apparent. I am so grateful that Dad is with you.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High WycombeThank you for sharing your lovely feedback again. The well-being of your father and your family is important to us, and we are committed to going above and beyond to ensure that everyone feels valued and supported.Your kind words inspire us to continue our efforts in providing exceptional care and promoting a family-feel environment for all our residents and their family. We are truly grateful for the opportunity to be a part of your father's journey towards recovery.Your trust and appreciation mean the world to us, and we are here to support you every step of the way.
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Review of
Royal Star & Garter - High Wycombe
from S B (Wife of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband has severe dementia and has been a resident for 4 years. I cannot fault this care home. The care and attention my husband receives is second to none. He is treated with respect and love by the staff. I am kept well informed of various situations that occur affecting my husband. I would
also like to add that the staff are considerate and understanding with regard to my emotions connected with my husbands condition. Before I made a decision to choose The Royal Star & Garter I had in fact visited other care homes which frankly filled me with dread. I have never regretted my decision choosing RS & G.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High WycombeThank you for sharing your feedback about the home and the wonderful experience your husband has had. Your kind words mean a lot to our team, and we are so grateful that you chose Royal Star & Garter Home. Please know that we are always here for you and your family, ready to provide the best possible care and support.
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Review of
Royal Star & Garter - High Wycombe
from Mairi M (Daughter of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our 92 year old father who suffers from vascular dementia has been resident at the Royal Star & Garter for nearly 5 years now and I can honestly say that I cannot imagine a better care home. My dad's dementia means that he has no short-term memory at all and therefore is constantly lost and confused
as to where he is and cannot make new friendships or relationships. Despite this, the staff show endless patience and kindness towards my dad treating him with utmost respect and care which has the result of making him feel relaxed and at ease. The staff have made the effort to learn my dad's 'ways' and adapt to them so that his experience of life is as pleasant and sociable as it possibly could be. From the management of the home, through the level of care given by the staff, the high standard of the rooms and interior, to the delicious food served. I cannot praise the Royal Star & Garter highly enough. Their communication with us the family is also excellent and extremely considerate
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High WycombeThank you for sharing your heartfelt feedback about Royal Star & Garter Home. It's wonderful to hear how the staff's patience, kindness, and respect have made such a positive impact on your father's well-being. I am delighted to hear that the team's dedication and efforts in understanding your father's needs have created a warm and sociable environment for him.We are glad to know that the level of care, communication, and overall quality of the home have exceeded your expectations. Your kind words are a testament to the exceptional care provided by the staff at the Home. We will make sure to pass on your appreciation to the entire team.Thank you for choosing Royal Star & Garter Home.
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Review of
Royal Star & Garter - High Wycombe
from Victoria M (Daughter of Resident) published on 29 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Father has been at Royal Star and Garter since September 2023.
From the start the staff have been wonderfully caring and helpful. My family is kept constantly updated on all aspects of his care including physical and emotional aspects. We are always made to feel welcome when visiting and it is
From the start the staff have been wonderfully caring and helpful. My family is kept constantly updated on all aspects of his care including physical and emotional aspects. We are always made to feel welcome when visiting and it is
great too see my Dad so well cared for. We could not be happier with how cared for and happy my Dad is High Wycombe branch of Royal Star and Garter.
Reply from Reggie Ballos, Home Manager - High Wycombe at Royal Star & Garter - High WycombeThank you so much for your positive feedback and kind words. We greatly appreciate your support and are committed to maintaining our high standard of care.
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Review of
Royal Star & Garter - High Wycombe
from Pippa R (Daughter of Resident) published on 29 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Two members of staff, in particular, are absolutely marvellous supporting my mum with day care. My mother thoroughly enjoys the activities and chatting with other service users. Mum enjoys all the activities; painting, movement to music, and cards and she loves the day trips.
Reply from Reggie Ballos, Home Manager at Royal Star & Garter - High WycombeI am pleased to know that your Mum enjoyed her day care sessions with our marvellous day care team. Thank you for your feedback.
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Review of
Royal Star & Garter - High Wycombe
from Teresa T (Wife of Resident) published on 29 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Husband attends Dementia Day Care weekly and we also attend bi-weekly Lunch Club together.
The attention to care for both these events is excellent and could not be better. The staff are enthusiastic, caring and helpful. At both these events the food is nutritious, options are also given, and portion
The attention to care for both these events is excellent and could not be better. The staff are enthusiastic, caring and helpful. At both these events the food is nutritious, options are also given, and portion
size is perfect.
I think every detail is taken into consideration.
Have only good things to say about Royal Star and Garter.
I think every detail is taken into consideration.
Have only good things to say about Royal Star and Garter.
Reply from Reggie Ballos, Home Manager at Royal Star & Garter - High WycombeThank you for your feedback! We are delighted to hear about your positive experience with our day care and lunch club. Our day care team takes great care to provide excellent attention and service. We appreciate your kind words about our enthusiastic, caring, and helpful staff, as well as the nutritious food options we offer. Your feedback means a lot to us, and we are dedicated to ensuring that every detail is considered to provide the best possible experience for you and your husband.
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Review of
Royal Star & Garter - High Wycombe
from Sally H (Wife of Resident) published on 14 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband had been a resident for 15 months at The Royal Star and Garter and he was very happy there. Everyone at this home is kind and considerate - nothing too much trouble.
I have nothing but praise for them. The Home is lovely and friendly - a pleasant place to be.
I have nothing but praise for them. The Home is lovely and friendly - a pleasant place to be.
Reply from Reggie Ballos, Home Manager at Royal Star & Garter - High WycombeThank you for sharing your positive experience with us. We are delighted to hear that your husband was happy during his stay with us. Thank you for the kind words.
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Review of
Royal Star & Garter - High Wycombe
from G W (Son-in-law of Resident) published on 18 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Building is spotless. Staff are lovely and professional.
Reply from Reggie Ballos, Home Manager at Royal Star & Garter - High WycombeThank you for your positive review. Your kind words are very much appreciated.
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Review of
Royal Star & Garter - High Wycombe
from S M (Wife of Resident) published on 8 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I could not be more pleased with this care home; it is outstanding. As a retired clinician, I have visited many homes in my working life. I was dismayed when my husband's dementia became too difficult to continue home caring. At Royal Star and Garter he is very happy and well cared for by cheerful,
smiling, competent, caring and welcoming staff, nothing appears to be too much trouble for them. The rooms, facilities and cleanliness are superb.
Reply from Reggie Ballos, Home Manager at Royal Star & Garter - High WycombeThank you for your lovely review. We are delighted to hear that you are pleased with the care we provide and to know that your husband was happy and well cared for. Your kind words are greatly appreciated and serve as inspiration for us to continue providing outstanding care.
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Awards / Recognitions (4)
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