Care Homes Owned by Royal Star & Garter in West Sussex

My husband has been a resident for the past five years. Over that period both his mental and physical state has deteriorated. The care and love he receives has been amazing. At times he can be challenging. The staff are professional at all times but attentive and caring. This extends to both me and my family. Having to hand over his care I found it difficult at first. Knowing that he his receiving such excellent care has made it so much easier for me. Thank you so much to all the staff, from the managers to all the ancillary workers who are doing such a fantastic job. I would and do recommend Care for Veterans.

My brother joined the home in September 2025 when he was discharged from hospital. It was a complete change of living for him but the instant care and kindness he received was most heartwarming. During his stay, he was treated with great care and during his last weeks there, the close attention and kindness he received was absolutely amazing. I give my eternal thanks to everyone at the home who looked after my brother so well.

My friend is a long term resident at Care for Veterans. Her needs are met with compassion and professionalism. Indeed, she regards several of the staff as friends. She is treated with respect and is encouraged to give her opinion and put forward ideas on how the service user experience can be improved. She would have no hesitation in recommending the home to anyone needing care.

To the managers and everyone involved in his care thank you.

Dad has been in Care for Veterans for 3 weeks respite. The staff are especially welcoming and have taken great care of dad. It exceeded our expectations and we would happily use the service again and would highly recommend it. Dad has absolutely thrived during his short stay there.

Thank you for the care you are giving.

The care home provide a wide range of activities and put on entertainment for the residents, I could definitely not find a better place for my brother to be cared for .

I cannot praise the care and support staff at Care For Veterans enough. My mother is very happy at the home and we, as a family, have every confidence that her needs are all being met with compassion and respect. Thank you to all at CFV

My son has now been at Care for Veterans for 2.5 years and I wouldn't wish for him to be anywhere else. The care is superb. The staff are exceedingly friendly and accommodating. My son is a complex case and unable to communicate but the staff all talk to him as normal, and have gotten familiar with his nuances, as if they were his family. The home itself has a wide range of facilities, and although he is unable to participate with all of them, he is always considered. They have in-house physio and the team there are commendable, working with him and helping him to improve. Communication from the team is excellent, with ourselves being kept abreast of his progress. Although my son is unable to attend the dining room, I have noted how well it is laid out and feels more homely, with residents even able to have a glass of wine with dinner. Even the facilities management team have a personal approach, always saying hello direct to my son and engaging with him. Couldn't wish for better.

Care for Veterans is a wonderful care home. They really do care about the residents welfare and wellbeing. My mother has led a very active life and Care for Veterans has provided stimulation, through a timetable of events in the social hub, physio therapy session and gym classes. They also provide other health care support linked to the NHS, as well as beautician treatments. They actively seek feedback which is acted upon promptly. As you walk around the home staff always great you with a smile, including the reception which runs efficiently. My mother has a chance to go on regular outings and attend community fayres held for seasonal occasions.

I can only say that we as a family are very pleased thus far and more than satisfied Mum is in good hands.

The number of recreational activities recently has increased for residents which is welcomed.

A big thank you to everyone who works at Care for Veterans!

Respect from the carers, helpers, nurses, organisers, managers and above respect from the inmates. Veterans has the right ethnic and social mix. I have nothing but praise.

Over the period of time my son has been in care, the staff have come to know him and can quickly identify any health problem. They understand what is "normal" for him and when things are not quite right. I feel this personal knowledge is vital in the care needed for multiple health issues and I continue to be so very grateful for their attention to detail, which makes so much difference to the life of someone so dependant.

My brother has been resident in two areas of this care home and has been looked after very well. I have found all the staff to be caring and competent despite his personal physical and mental deterioration.

The staff are always available to talk to and you can feel the happy work place.

My Mum moved here 5 years ago after being in hospital for a year. She has been well looked after, with a high level of Nursing staff. All Nurses and Care workers are kind, caring and loving, and initiate Mums needs well, everything is done in her best interest, they know her very well. All staff from Nurses, care workers, receptionists, maintenance and housekeeping are very welcoming and friendly. There are always activities on in The Hub, and entertainment for the residents. The Nursing staff and care workers are very supportive to us when we visit, and always keep us up to date on Mums health as it changes often. The food menu is home cooked, varied and options are always available. This really is a wonderful home for the residents.

7 months on - my husband's condition has deteriorated so significantly that he needs 24 hour care. It was evident that C for V was the perfect place for him to move to on a permanent basis & he was warmly welcomed back by numerous members of staff who remembered him from March. Just 2 weeks on, I am more convinced than ever that our choice of nursing home is spot-on for his needs. Nursing care is exemplary. Staff are incredibly kind, thoughtful, friendly, cheerful & professional & the whole organisation has a stand out 'can do' attitude. Nothing seems too much trouble. They have transformed my own life by relieving me of the stress & responsibility of being a carer - I am a wife again. We can't thank them enough

My husband has been a resident in Care for Veterans for the past four years. During this time he has had at least 3 bouts of sepsis and amputation of his leg. Whenever he has needed medical intervention it has been summoned quickly & appropriately. His day to day care has been exemplary. I have a nursing background so I am in a position to say the care he & the family receive is second to none. We are greeted with genuine love & warmth whenever we visit.