Care for Veterans

Hughenden Avenue, High Wycombe HP13 5GG
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9.8 42 Reviews
  • Care for Veterans, High Wycombe
Care for Veterans (formerly The Queen Alexandra Hospital Home) was established in 1919 to care for those soldiers returning from World War I with life-changing disabilities.

Today, Care for Veterans provides long term Nursing and Residential care and short stay Respite Care to ex-Servicemen and women and their families. Care is also provided in separate wings for those with mild dementia symptoms and those with Learning Disabilities. Whilst priority is given to accommodate residents who have military connections, someone with sympathy for military personnel may be considered for admission if there is an available room.

Therapy options include physiotherapy, occupational therapy, speech and language therapy and a counselling service.

Care for Veterans provides daily social and recreational activities and a chaplaincy service. Events and Outings are organised on occasions – all delivered from the charity's facilities in Worthing, West Sussex.

The Home is surrounded by gardens, has benefit of a small library, a sunny conservatory and a large Day Room to receive visitors and participate in talks, quizzes and musical sessions.

A Day Care facility use has recently been added to the service, which can assist someone as per individual need.
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Care Provided by Care for Veterans

Primary Care Categories

  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Care for Veterans to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Care for Veterans to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Victoria Strange (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 102

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (28)

Visiting

  • Here at Care for Veterans, visitors are welcome at any time of the day. However, Care for Veterans reserves the right to implement visitor restrictions during outbreaks of infectious diseases. Please ask for the latest visitor guidelines.

Parking

  • Visitor parking on site.

Care for Veterans Reviews (42)

9.8

Care for Veterans has a Review Score of 9.8 (9.834) out of 10, based on 27 reviews in the last 2 years.
Over all time Care for Veterans has 42 reviews.

Overall Experience
  • 38
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Date Published
  • 42
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Reviewer Connection to Care for Veterans
  • 8
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  • 5
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Total of 42, showing 1-20
Review from CAROLE B (Sister of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience I have found with the care for veterans since my brother has been there in January 2025 is absolutely outstanding.
I can not fault it in any way , the care they give is exceptional, they all go above and beyond their role within the care home , and I know my brother is safe within their
care, every single member of staff are professional, happy , friendly and treat my brother as tho he was the only person they care for, he is very happy there . The care home is very clean and always tidy .The food is very good too.
I am always made to feel very welcome when I visit my brother , there is also a lovely family feeling amongst all the staff.
The care home provide a wide range of activities and put on entertainment for the residents, I could definitely not find a better place for my brother to be cared for .
Reply from Pauline Jones, Commissioning and Placements Officer at Care for Veterans
Thank you so much for taking the time to leave a review for us and for your kind comments. I am so pleased that you are so happy with the care your brother is receiving. I will make sure your…read more
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Review from Andy H (Son of Resident) published on 3 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the care and support staff at Care For Veterans enough. My mother is very happy at the home and we, as a family, have every confidence that her needs are all being met with compassion and respect. Thank you to all at CFV
Reply from Pauline Jones, Commissioning and Placements Officer at Care for Veterans
Thank you so much for taking the time to leave us such a positive review. Your mum has been with us for so long, she is very much part of the family! I will make sure your kind comments are passed…read more
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Review from Lee W (Father of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has now been at Care for Veterans for 2.5 years and I wouldn't wish for him to be anywhere else. The care is superb. The staff are exceedingly friendly and accommodating. My son is a complex case and unable to communicate but the staff all talk to him as normal, and have gotten familiar with
his nuances, as if they were his family. The home itself has a wide range of facilities, and although he is unable to participate with all of them, he is always considered. They have in-house physio and the team there are commendable, working with him and helping him to improve. Communication from the team is excellent, with ourselves being kept abreast of his progress. Although my son is unable to attend the dining room, I have noted how well it is laid out and feels more homely, with residents even able to have a glass of wine with dinner. Even the facilities management team have a personal approach, always saying hello direct to my son and engaging with him. Couldn't wish for better.
Reply from Pauline Jones, Commissioning and Placements Officer at Care for Veterans
Thank you for leaving such a positive review and for your kind words. I am so pleased that your son is benefitting from some of the therapies available to him. I will pass your kind comments onto the…read more
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Review from Robert P (Son of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care for Veterans is a wonderful care home. They really do care about the residents welfare and wellbeing. My mother has led a very active life and Care for Veterans has provided stimulation, through a timetable of events in the social hub, physio therapy session and gym classes. They also provide other
health care support linked to the NHS, as well as beautician treatments. They actively seek feedback which is acted upon promptly. As you walk around the home staff always great you with a smile, including the reception which runs efficiently. My mother has a chance to go on regular outings and attend community fayres held for seasonal occasions.
Reply from Pauline Jones, Commissioning and Placements Officer at Care for Veterans
Thank you for taking the time to leave a review for us and I am so pleased to hear that your mum is enjoying and benefitting from the therapies and activities on offer. Your kind comments will be…read more
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Review from Tim B (Son of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From my initial approach to Care for Veterans Worthing and through to my Mum being accepted into the home both my sister and I have experienced a warm, caring and friendly response.
As a veteran myself, Gifford House was my first thought when the issue of Mum going into care arose and particularly
as Mum had, in times past volunteered there. The assessment was carried out very quickly and there was no issue with Mum being eligible and being accepted.
Although we are only in the early weeks of her residency, Mum has benefited from exceptionally attentive care and compassion in a very clean environment. All the staff we have met have been lovely and the nursing care she has received has improved a long-standing issue which is an excellent result.
I can only say that we as a family are very pleased thus far and more than satisfied Mum is in good hands.
Reply from Pauline Jones, Commissioning and Placements Officer at Care for Veterans
Thank you for taking the time to leave such lovely comments and I am so pleased to hear that you have noticed improvements with mum since she has been in our care. I will make sure that your comments…read more
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Review from J D (Wife of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident for 9.5 years. Throughout that time he has received very good care.
All the staff from the nurses, carers, facilities team, caterers, therapists and administration staff are all pleasant and helpful.
As a family we are all welcomed with smiling faces and the home is
really a very happy environment.
The catering is of a good standard with a number choices for each meal and the dining room has seen recent improvements.
The number of recreational activities recently has increased for residents which is welcomed.
Reply from Pauline Jones, Commissioning and Placements Officer at Care for Veterans
Thank you for your very positive review - it has been a pleasure to care for your husband, who always has a smile for everyone. I'm so pleased that you, as a family, feel welcomed when you visit. The…read more
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Review from Sarah C (Daughter of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has recently become a resident. From our initial viewing to see whether we thought it would be a good place for Mum, we were very impressed. The home has such a lovely welcoming atmosphere for residents and visitors. My Mum has been made to feel so cared for - she said all the staff have
been so kind and can't do enough for her. Even though she has only been there for a few weeks now, our family have seen an improvement in both her physical appearance and cognitively, as she has more daily activities to participate in. The activities are tailored so that all abilities can join in.
My daughter has a background in care and says it's the nicest home she's ever been in!
A big thank you to everyone who works at Care for Veterans!
Reply from Pauline Jones, Commissioning and Placements Officer at Care for Veterans
Thank you for taking the time to leave such a lovely review and I'm so pleased that you have noticed improvements since mum's admission, that is always our ultimate goal. Your comments will be shared…read more
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Review from John E (Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Veterans has loads of respect.
Respect from the carers, helpers, nurses, organisers, managers and above respect from the inmates. Veterans has the right ethnic and social mix. I have nothing but praise.
Reply from Pauline Jones, Commissioning and Placements Officer at Care for Veterans
Thank you so much for your kind words and for taking the time to leave a review for us. Your comments will be shared with the staff who take care of you. I am so pleased that your experience at Care…read more
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Review from Brenda F (Mother of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over the period of time my son has been in care, the staff have come to know him and can quickly identify any health problem. They understand what is "normal" for him and when things are not quite right. I feel this personal knowledge is vital in the care needed for multiple health issues
and I continue to be so very grateful for their attention to detail, which makes so much difference to the life of someone so dependant.
Reply from Pauline Jones, Commissioning and Placements Officer at Care for Veterans
Thank you for your kind words and for taking the time to leave us a review. It is our pleasure to be able to look after your son. I will ensure that your compliments are passed onto the staff who…read more
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Review from R W (Sister of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been resident in two areas of this care home and has been looked after very well. I have found all the staff to be caring and competent despite his personal physical and mental deterioration.
Reply from Pauline Jones, Commissioning and Placements Officer at Care for Veterans
Thank you for your comments and for taking the time to leave us a review. I am pleased we were able to continue to provide care for your brother when his needs changed and he was moved to another…read more
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Review from Pauline M (Sister of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother is well cared for and happy to interact with the staff. This is his home and he loves the camaraderie that this home provides.
The staff are always available to talk to and you can feel the happy work place.
Reply from Pauline Jones, Commissioning and Placements Officer at Care for Veterans
Thank you for your comments and for taking the time to leave a review. Your brother has been with us for such a long time and is so well thought of by all staff. I will make sure your kind words are…read more
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Review from K E (Daughter of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum moved here 5 years ago after being in hospital for a year. She has been well looked after, with a high level of Nursing staff. All Nurses and Care workers are kind, caring and loving, and initiate Mums needs well, everything is done in her best interest, they know her very well. All staff from
Nurses, care workers, receptionists, maintenance and housekeeping are very welcoming and friendly. There are always activities on in The Hub, and entertainment for the residents. The Nursing staff and care workers are very supportive to us when we visit, and always keep us up to date on Mums health as it changes often. The food menu is home cooked, varied and options are always available. This really is a wonderful home for the residents.
Reply from Pauline Jones, Commissioning and Placements Officer at Care for Veterans
Thank you so much for taking the time to leave such a lovely review and we are very pleased to be able to deliver the care your mum needs. I will make sure we pass your kind comments onto the staff…read more
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Review from Gillian C (Wife of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Earlier this year my husband was admitted for respite care when my Mum was seriously ill & I needed to be with her. My stressful situation was immediately understood by management & my husband was admitted within 24 hrs, giving me the chance to be with my Mum in her last days.
7 months on -
my husband's condition has deteriorated so significantly that he needs 24 hour care. It was evident that C for V was the perfect place for him to move to on a permanent basis & he was warmly welcomed back by numerous members of staff who remembered him from March. Just 2 weeks on, I am more convinced than ever that our choice of nursing home is spot-on for his needs. Nursing care is exemplary. Staff are incredibly kind, thoughtful, friendly, cheerful & professional & the whole organisation has a stand out 'can do' attitude. Nothing seems too much trouble. They have transformed my own life by relieving me of the stress & responsibility of being a carer - I am a wife again. We can't thank them enough
Reply from Pauline Jones, Commissioning and Placements Officer at Care for Veterans
Thank you for your kind comments and I am so pleased that we have been able to assist on both occasions and help relieve some of your stress. Management will ensure that your compliments are passed…read more
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Review from Roger B (Brother of Resident) published on 16 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I approached the Home on behalf of my brother in May this year to enquire if it would be possible for my brother to become a resident.
I was very well received by the Administrator who explained everything clearly to me and answered all my questions. A couple of months later the health of my brother
deteriorated and he was admitted into the Care Home.
He was extremely well received by all members of the staff and he was so well cared for from day one. He is 93 years of age and he is receiving first class attention from the staff who attend to all his needs as his mobility is very poor.
The home itself is very comfortable, is very well run and gives an atmosphere of calmness and serenity.
It also provides good daycare with the emphasis placed on interesting recreational activities for the residents, so good for their mental health. My brother tells me that the catering arrangements are excellent.
In summary, I am delighted that my brother is treated kindly in a very safe environment
Reply from Pauline Jones, Commissioning and Placements Officer at Care for Veterans
Thank you so much for your very kind comments and positive review. I am so pleased that we were able to cater for your brother's needs and get him into the home in a timely fashion.
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Review from Julie S (Wife of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident in Care for Veterans for the past four years. During this time he has had at least 3 bouts of sepsis and amputation of his leg. Whenever he has needed medical intervention it has been summoned quickly & appropriately. His day to day care has been exemplary. I have a nursing
background so I am in a position to say the care he & the family receive is second to none. We are greeted with genuine love & warmth whenever we visit.
Reply from Pauline Jones, Commissioning and Placements Officer at Care for Veterans
Thank you for this very positive review, It is heartening to know that the dedication and hard work of the staff is appreciated and I'm so happy that you and your family feel welcome when you visit.
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Review from John H (Regular Volunteer) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Settling down following recent merger with seemingly greater confidence amongst staff. Sometimes get impression residents do not get sufficient support or consideration to compensate for physical disabilities when partaking in group activities. Although relationship with ward staff contributes greatly
to my activities as a befriender my feeling is that I lack some suppot from new management team compared to that with previous regime.
Reply from Vanessa Devenish, Interim Deputy Manager at Care for Veterans
Thank you for your review. We are grateful that you are a befriender to a Resident and support that individual well.In our environment we strive to maintain a balance for equal opportunity for all of…read more
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Review from Jennifer S (Wife of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband had been looked after by Care for Veterans from November 2024 until July 2025. The dedicated care from ALL staff was absolutely amazing. They treated my husband with dignity right up until he sadly passed away on Norfolk ward. I cannot speak highly enough of Care for Veterans, they give the
best care in West Sussex. I have to say I'm full of admiration for them all.
Reply from Vanessa Devenish, Clinical Support Officer at Care for Veterans
Thank you for leaving a review. It was an honour to have been able to care for your husband and ensure that his last few months were as comfortable and as dignified as possible. Your dedication…read more
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Review from Trevor P (Father of Resident) published on 14 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has now stayed at Care for Veterans several times for respite care and on each occasion we were made to feel welcome and nothing seemed to be any trouble. There is a very warm welcome given by the reception staff on arrival and the care staff are fantastic and the close attention they give to
residents gives us the reassurance that he will be looked after when we leave him. Our son has complex needs and the range of staff from the care assistants to the senior nursing staff ensures that he gets excellent care for the duration of his stay. The booking arrangements and management also deserve recognition as the whole home is clearly focussed on the residents coming first. We would strongly recommend anyone to this home and we hope to continue visiting for respite care in the future.
Reply from Pauline Jones, Commissioning and Placements Officer at Care for Veterans
Thank you for lovely review and we are so glad that you now feel confident enough to leave your son with us, so that you and your wife can enjoy some well deserved respite from your caring duties. I…read more
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Review from Nanette C (Respite Resident) published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was admitted to Care for Veterans on the 5th June 25 having spent the beginning of June in hospital following a fall. With no care package in place and not able to walk properly I had to go into the veterans for respite care. This helped me to gain confidence and better mobility as I also live on
my own. The care I was given was wonderful and restored my confidence. Have returned home to see how I manage with occasional help from my daughter.
Reply from Vanessa Devenish, Clinical Support Officer at Care for Veterans
We are so pleased to have you stay with us and to have been of help in your recovery. we wish you all the best and keep well. Thank you for your kind words and taking the time to submit a review
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Review from Amanda D (Daughter of Resident) published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We contacted Care for Veterans when mum was discharged from hospital too soon and unable to walk or manage to look after herself following a blood clot in the top of her thigh. The staff and everyone involved in looking after mum from the first day she arrived have been, amazing - kind, caring and treating
mum with compassion, respect and encouragement when she is walking with her frame. They have also been a support to us as a family when we were so concerned about mum. We are incredibly grateful to everyone who works at the Care For Veterans and we look forwards to attending the summer fayre and other events! Thank you
Reply from Vanessa Devenish, Clinical Support Officer at Care for Veterans
Thank you for taking time to submit a review. We are so glad to have been able to provide care here for your mother and enable her to recuperate , especially at such a tumultuous time for her and you…read more
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Current Review Score: 9.8 (9.834)

Overview of Review Score

The Review Score of 9.8 (9.834) out of 10 for Care for Veterans is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.834 for Care for Veterans is calculated as follows: ( (265 Excellents x 5) + (46 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 314 Ratings = 4.834
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Care for Veterans is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Pauline

Pauline Jones

Job Title: Commissioning and Placement Officer Joined: 2010

Pauline Jones
Commissioning and Placement Officer
Care for Veterans

Frequently Asked Questions about Care for Veterans

What types of Care is Care for Veterans registered for?

Dementia, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Care for Veterans have?

There are 60 Single Rooms.

What are the Facilities & Services at Care for Veterans?

Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Care for Veterans to the centre of High Wycombe?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Care for Veterans to verify any information. View our terms and conditions. Care for Veterans has an Enhanced Service - more info.