
I can honestly say it is the best home I have ever visited.Debbie G(Daughter of Resident/Service User)

Residents are always treated with respect.Doreen J(Wife of Resident/Service User)


I can honestly say it is the best home I have ever visited.Debbie G(Daughter of Resident/Service User)

Residents are always treated with respect.Doreen J(Wife of Resident/Service User)


Care for Veterans (formerly The Queen Alexandra Hospital Home) was established in 1919 to care for those soldiers returning from World War I with life-changing disabilities.
Today, Care for Veterans provides long term Nursing and Residential care and short stay Respite Care to ex-Servicemen and women and their families. Care is also provided in separate wings for those with mild dementia symptoms and those with Learning Disabilities. Whilst priority is...
Care Provided by Care for Veterans
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Care for Veterans for full pricing details and T&Cs.
Contact Care for Veterans to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Royal Star & Garter
- Voluntary / Not for Profit Owned
Person in charge
- Victoria Strange(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages from 18 to 102
- For anyone who has served in the UK Armed Forces at any time or in any capacity, and also immediate family members of someone who has served is eligible for admission.
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (28)
Visiting
- Here at Care for Veterans, visitors are welcome at any time of the day. However, Care for Veterans reserves the right to implement visitor restrictions during outbreaks of infectious diseases. Please ask for the latest visitor guidelines.
Parking
- Visitor parking on site.
Care for Veterans Reviews (44)
Care for Veterans has a Review Score of 9.9 (9.854) out of 10, based on 25 reviews in the last 2 years.
Over all time Care for Veterans has 44 reviews.
I was admitted to Care for Veterans on the 5th June 25 having spent the beginning of June in hospital following a fall. With no care package in place and not able to walk properly I had to go into the veterans for respite care. This helped me to gain confidence and better mobility as I also live on my own. The care I was given was wonderful and restored my confidence. Have returned home to see how I manage with occasional help from my daughter.
We are so pleased to have you stay with us and to have been of help in your recovery. we wish you all the best and keep well. Thank you for your kind words and taking the time to submit a review
We contacted Care for Veterans when mum was discharged from hospital too soon and unable to walk or manage to look after herself following a blood clot in the top of her thigh. The staff and everyone involved in looking after mum from the first day she arrived have been, amazing - kind, caring and treating mum with compassion, respect and encouragement when she is walking with her frame. They have also been a support to us as a family when we were so concerned about mum. We are incredibly grateful to everyone who works at the Care For Veterans and we look forwards to attending the summer fayre and other events! Thank you
Thank you for taking time to submit a review. We are so glad to have been able to provide care here for your mother and enable her to recuperate , especially at such a tumultuous time for her and you as a family. It was so lovely to see her benefit from her stay and be able to support you all.
I have seen and visited many care homes, and this is a five star residence.
Always made to feel welcome by the staff.
Thank you for taking the time to write your review. We are so glad that you are happy with our service. It is an honour to be caring for your stepson and we always value his input toward the Home.
All the staff are very helpful and welcoming. Reception is very helpful and are interested in how my brother is doing. My brother needs a high degree of nursing care and the nurses care for him in an efficient and friendly manner. My brother's condition did deteriorate they kept me informed without my needing to keep ringing for updates. Overall they provide a high standard of care to all their patients.
Thank you for giving us your valuable feedback. As with all of our residents, it is a privilege for us to be providing a home and care for your brother. It is noted by our staff, that as a family you too show empathy and understanding and are considerate of the needs of your brother and the...
I feel very comfortable going in for respite care. Enjoy the physio room and help with recreation going on. Love the food.
Thank you for taking the time to give us your feedback. We are glad that you enjoy your frequent stays here with us. Thank you.
Our mum recently visited this wonderful care home for two respite stays following a prolonged period of ill health. Despite an initial nervousness on her part at never having stayed at a care home before, this was quickly dispelled when she met the lovely staff there who put her at ease straightaway with their warm and friendly personalities and genuine interest in her as a person. This warmth also extended to us as a family where cups of tea and no shortage of biscuits were always offered when visiting. The standard of care received on both occasions our mum stayed with you was exemplary, where everything from medical needs to checking in on her and having a chat was always professionally and considerately done. Most importantly, the welcoming atmosphere of your home has allowed our mum not only to regain her health but also to make new friends again following the isolation she felt during the pandemic. Thank you all for being the most wonderful and caring people that you are!
Thank you so much for your kind feedback. It has been a pleasure to give care to your mother and see her recuperation from when she first came to stay. Her positivity also brought so much into the home and seeing her leave on both occasions more rejuvenated was a joy. We were also pleased to be able to support and reassure you as her family.
A care home that goes above and beyond. I cannot thank you enough for the care you give to my grandfather and the ongoing support you give to my granny. You’ve made hard times that little bit easier. You make the holidays filled with joy for the children visiting and still magical for the residents. My little girl especially loved the Elf walking around on Christmas Day. Thank you for all you do.
Thank you for your kind words and feedback. It is an honour to be caring for your grandfather. We are so glad that your family also feels welcome and supported here and that the extra actions made by our staff mean such a lot for both residents and visitors.
Home from home where the care is second to none.
Thank you!
Care for Veterans provide compassionate and resident-centred care at all times. All the staff are willing to ensure my father's stay at Care for Veterans is enjoyable and overall a real pleasure. He is encouraged to participate in as many or as few activities as he would like, including physiotherapy and off-site events. Moreover, his residency has provided him with a safe and secure environment with medical care and welfare oversight. Very reassuring for the whole family. Thank you.
My husband has respite three times a year. We find it a superb place for him to stay with all the things going on in the physio and activity rooms.
The staff are amazing, dedicated and caring. Nothing is too much trouble. The home is immaculate, and the facilities are numerous. The ambience is warm and welcoming.
The care my friend received from all the staff in Care for Veterans, Gifford House, Worthing was second to none. My friend was treated with the care and respect you would hope them to have. My friend's spouse was also looked after well on all the days they visited, nothing was ever too much trouble. For this, I thank all the staff at Gifford House. I myself visited a couple of times, as my friend was only in for respite but, unfortunately, their health deteriorated quicker than anyone realised and they passed away surrounded by the love of their spouse and the staff. I found the home to be clean and every need catered for, the staff were welcoming and very approachable.
My mother spent five and a half weeks there receiving palliative end of life care, she could not have been in better hands.
My initial enquiry was promptly and efficiently dealt with. Reception staff were friendly, welcoming and helpful, yet always mindful to meet and enforce Covid safety measures. The staff on the Richmond wing were quite simply amazing, they responded to my mum's needs well, were very friendly and soon settled my mother in. As my mother's condition declined they kept me well informed, reacted quickly to her needs and gave me fortifying cups of tea. They were so supportive. After my mother's death, everyone from the lady on reception, the nursing and care staff to the manager went out of their way to help and support me. I will be forever grateful to them. I would not hesitate to recommend this wonderful organisation.
He has been treated with care and dignity, the staff are exceptional from the management to cleaners all showing kindness to us and our brother.
Dad was moved to the palliative care team at Care for Veterans from a hospice (due to an aneurysm). We were initially anxious about the move, but it turns out we could not have done better. Dad was there for the month of May, and we visited every day. We were allowed to decorate the room with photos that were meaningful to Dad. The care was great, both medical and the support team. Dad was coeliac, and they always had a good offering, despite his poor appetite. The team who cared for Dad were enthusiastic and empathic. We always found he had been shaved, and his hair combed, and as his condition got worse nothing seemed to faze them or their kindness. As visitors, we were always welcomed and could talk to the staff if we had any concerns. When the end came they were both professional and sensitive. I cannot fault them.
The care and commitment of the staff are beyond excellent. Having worked many years in nursing I can honestly say it is the best home I have ever visited.
My father especially enjoyed the therapy side.
But the staff didn't just care for the resident they were also fantastic with the families.
Their end of life care is unsurpassable..the respect and love of the staff..and the dignity for my father.
I highly recommend Care for Veterans
Some staff are excellent and compassionate. Some carers take a long time to resolve Problems with my sling are still unresolved which is difficult for both me and staff. Vegetarian food is variable and often mushy. I deeply appreciate the relationships I have with some staff. I am concerned about the way in which the Matron has approached concerns about my care.
Consistently wonderful. Marvellous staff.
The physio and occupational therapy teams are also very kind and caring - we are keeping our fingers crossed that they can work some magic on our mother! We never expected my mother to be in a home (albeit for a short period of time) and although there is no place like her own home, this is quite an exceptional home.
My only criticism would be the food but it must be very difficult to please all the residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 April 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 11 Feb 2025
The partners of residents at Royal Star & Garter’s three Homes have spoken about the importance of being able to spend time with their loved ones, whenever they want to,...
- 06 Feb 2025
Her Royal Highness The Princess Royal has been announced as the new Patron of veterans’ charity Royal Star & Garter. The Princess Royal is the charity’s third Patron since it...
- 14 Nov 2024
Remembrance has been marked by veterans at Royal Star & Garter’s three Homes. Services were held at the Solihull, Surbiton and High Wycombe Homes, which featured the Last Post, a...
There are no upcoming events for Care for Veterans.
Awards / Recognitions (4)
- 30 Jan 2026Recipient: Royal Star & Garter
- 28 Feb 2023Recipient: Royal Star & Garter
- 30 Jun 2022Recipient: Royal Star & Garter
Meet the Team (1)

Commissioning and Placement Officer
Care for Veterans
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Care for Veterans to verify any information. View our terms and conditions. Care for Veterans has an Enhanced Service -more info.