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- Royal Star & Garter - High Wycombe care home

The staff are so caring, friendly and attentiveA D(Daughter of Resident/Service User)

He takes full advantage of the activities on offerJill H(Daughter of Resident/Service User)

The rooms are large, modern and homelyDavid T(Son of Resident/Service User)

The staff are so caring, friendly and attentiveA D(Daughter of Resident/Service User)

He takes full advantage of the activities on offerJill H(Daughter of Resident/Service User)

The rooms are large, modern and homelyDavid T(Son of Resident/Service User)

Royal Star & Garter offers compassionate, loving care to veterans and their partners living with disability or dementia.
The High Wycombe home opened in April 2019 and has been exclusively designed for the comfort and well-being of residents.
Specialist nursing and dementia care are offered in a relaxed, homely environment. Residents can enjoy the many activities in the spacious lounges, share the day with friends in the cafe-bar, or enjoy quiet time...
Care Provided by Royal Star & Garter - High Wycombe
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 74 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Royal Star & Garter - High Wycombe for full pricing details and T&Cs.
Contact Royal Star & Garter - High Wycombe to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Royal Star & Garter
- Voluntary / Not for Profit Owned
Person in charge
- Reggie Ballos(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
- Ex-Service personnel and their partners
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
- Last Refurbishment: 2019
- Number of floors: 3
Room Information
- Single Rooms (70)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (70)
- Couples/Companion Rooms with ensuite Wet Room (2)
Parking
- Available parking on-site is limited however nearby roads that provide additional parking.
Royal Star & Garter - High Wycombe Reviews (85)
Royal Star & Garter - High Wycombe has a Review Score of 10 (9.962) out of 10, based on 22 reviews in the last 2 years.
Over all time Royal Star & Garter - High Wycombe has 85 reviews.
As a family we were always given the warmest of greetings and felt very much included in Dad's life; it felt like we belonged to one big family, and I shall miss them all.
Our team strives to provide...
My mother has been a resident since January 2022 and as a family, we have been delighted with the level of care she has received. My father was allowed to visit on a daily basis, have meals with my mother and attend the various forms of activities and entertainment with her. The staff are extremely caring and attentive, going out of their way to get to know my mother and encourage her to participate in activities and to settle into the home. The rooms are large, modern and homely and the food is excellent, with a varied choice always available. When my father became ill, Royal Star & Garter - High Wycombe was an obvious choice for his end-of-life care and the staff treated him with the utmost kindness and dignity throughout, as well as providing constant support for the family. We would not hesitate to recommend Royal Star & Garter - High Wycombe to anyone looking for a home for their loved ones.
I wanted to personally thank you for taking the time to leave a positive review about your experience with Royal Star & Garter, High Wycombe. It is wonderful to hear that your mother has received the level of care she deserves and that your father felt comfortable and cared for during his...
The Royal Star & Garter is in the top 20% of best care homes in southern England. My wife is in the best place I considered and I couldn't do better. It is a military charity and as such, I was admitted. It gives excellent dementia nursing and attention from caring nurses/carers. The leisure and eating facilities are very good. Excellent management. I make a visit three times a week, so feel competent to give an opinion. The costs seem very fair and not over-expensive from local studies made. I have personally had respite attention from their nursing side, and when needed I would apply for full-time residence.
Thank you for your kind words in your review of the Royal Star & Garter. We are thrilled to hear that you are pleased with the care and attention that your wife has received from our team of dedicated nurses and carers. We understand how important it is to provide a safe and comfortable environment...
Royal Star & Garter and it really has lived up to our hopes and expectations.
Staff are unfailingly kind and patient with my mother and, as well as providing all the essential elements of care to a first-class standard, they go above and beyond in so many small ways to ensure that her experience is a positive one. One example: With her dementia, my mother becomes easily distressed, especially upon awakening from a nap when she is especially disorientated. So we will often find a member of staff sitting by her side as she snoozes, ready to reassure her that all is well and that she is safe and secure when she awakes. Excellent home. Excellent staff. Excellent care.
At the Royal Star & Garter, we strive to ensure that our residents feel comfortable and well-cared for, so we are thrilled to hear that you have experienced this first-hand. Our dedicated staff works incredibly hard to provide...
My father moved in at the beginning of June. The staff were very friendly and were always looking for ways to make him more comfortable. He didn't really get any physio though and didn't gain his ability to walk. The food was good and tailored to his needs. The room was smart and had all the facilities needed especially the hoist, which proved very useful. Unfortunately, he was only at the home until August, when he went into the hospital and didn't return to the care home. There are daily activities for the residents if they are fit and able to join in.
It was a privilege to have known your father and to have been able to provide care for him. We're sorry he was only with us for such a short time, we would have really liked him to be able to have physio on a regular basis and enjoy more of our other activities too. We all really enjoyed getting to know you as a family and wish you the very best.
The staff are so caring, friendly and attentive. My mum is treated with gentleness, respect and a happy smile. She is always clean, smart and comfortable. She has activities and social events to stimulate her and always a choice to take part or not. I feel confident and content that she is relaxed and safe and that staff are well trained and genuinely eager to look after her and her needs. The home is very welcoming and has a definite family feel.
My father-in-law moved to Star and Garter High Wycombe in July. I cannot thank them enough for giving him such a safe and comfortable environment.
He is still mentally active and receives lots of one-to-one support as well as varied activities. Sometimes he chooses not to do the activities, but that is ok as he never complains of boredom or anything else. He seems happier and much less anxious - better, I think, than with all the love and care we provided for him in his own home.
His move has been a godsend for his family. Its hard at first not having to think and worry for your loved ones, but no longer needing to organise carers, medical appointments, physios, chiropodists, eye and hearing clinics, dentists, assessments etc is a huge weight off our shoulders and makes a big improvement to family life. Cheaper too.
The nurses, dementia staff, carers and admins are lovely. All seem to enjoy the residents and working at Star and Garter, which confirms we made the right choice 100%.
The staff have gone above and beyond to ensure both my mum and dad have settled in to their respective families. With one being in nursing and the other in dementia, we have experienced both areas of care and I can honestly say neither disappoint. The facilities at High Wycombe are fantastic and nothing ever seems too much trouble. I would highly recommend the Royal Star & Garter to anyone seeking a care home for their loved ones.
I stayed here for four weeks of respite care. The staff are friendly and cheerful. The home is very well run and clean. The food was imaginative with an A La Carte menu. I am very lucky.
My father has been a resident in one of the dementia families for about 6 months, and as I am local I manage to visit regularly. What is most striking is that he is always happy. Having had live-in support at home for several years he is thriving being part of a community and throws himself into the activities, particularly anything musical. There have been rare occasions when his condition means he becomes frustrated and agitated, but the staff are fantastic at making him feel comfortable again; they are able to do this because they have taken the time to get to know him so well. Being a new, purpose built facility, the environment is first class and provides everything that Dad needs.
The facilities are also second to none. It is a new purpose build, the accommodation for residents is first class as are the facilities for visitors and resident entertainment purposes.
Our whole family can highly recommend this care home - it is just such a great combination of staff, facilities and care management. Simply Gold Standard and a benchmark for the care sector.
After years of being bed-bound and cared for at home, the hard decision was made for my husband to be moved into the Royal Star & Garter - High Wycombe for end-of-life care. With the outstanding nursing care and the amazing love and attention from all the staff, he was able to fulfil a very happy and comfortable year there. They went above and beyond and were even able to arrange for him to visit the garden and attend activities with the other residents. As a family, we cannot recommend the Star and Garter highly enough and we will always be grateful for the wonderful year that he had there.
Moving my mother into the Royal Star & Garter was the best decision I made. The care given to her is exceptional, and she has a very close bond with all the members of staff. The facilities are outstanding, and the activities and entertainment provided are wonderful. I cannot rate the home highly enough and would recommend to anyone looking for a care home.
When our mother’s dementia meant that she was in need of full-time care, we were delighted and relieved that she was able to move to the Royal Star and Garter, High Wycombe. The care and love she received was consistently outstanding and overwhelming. Her room felt like a great hotel, was well equipped but nevertheless remained very personal with her own possessions very much in evidence. The corridors and communal spaces are very light and cheerful with aspects over the gardens. In the dementia unit, there were many visual stimulations to trigger memories and the staff are wonderful and patient in their conversations with the residents to bring back all those memories. Mum’s needs were always attended to with respect, dignity, cheerfulness and patience. Sadly we lost mum at the end of 2021 but again we were hugely relieved that the Rose Star and Garter were able to provide outstanding end of life care and we were left speechless at the level of love and care that she received at that time.
My father, a resident of over two years, is extremely happy and contented due to the excellent staff who are so kind and hardworking. He takes full advantage of the activities on offer which he enjoys, photos of which I can access on Family Connections. I have nothing but praise for the staff and the way The Royal Star and Garter is run.
My mother moved to Royal Star and Garter from another local Care Home in the area mid December 2021. I have not regretted the move and find everything about the Royal Star and Garter to be first class. My mother is now back to how she was before she entered the previous care home and I am so thankful to the staff at RS&G for everything they have done for her. The staff are so caring and always take the time to speak and update me on my mum. My only regret is not choosing the Royal Star & Garter in the first place and having to watch my mother suffer in a care home that was not suitable for her needs.
Dad was not mobile, but the staff were able to move him around the spacious room from bed or chair to bathroom with the ceiling hoists. He was able to have his electric reclining chair by the window, looking out over the garden, and we put pictures and photos up for him.
The staff were very friendly and caring, nothing was too much trouble, and Dad felt very happy and lucky to be there.
My family and I are very grateful that Dad was able to spend his final weeks being cared for by such lovely,warm, friendly, caring people who treated him with dignity and respect, and they are all truly amazing.
I would have no hesitation in recommending Royal Star and Garter, High Wycombe to anyone.
The Royal Star and Garter in High Wycombe have been great at looking after my Grandfather. He became a resident during the Pandemic which could have made the process more stressful but the team did a great job at making us feel at ease and keeping us up to date on changes. The carers and staff are all very friendly and always have a smile on their face.
I couldn’t be happier.
I can't thank the Royal Star & Garter enough for the care and companionship offered to my mum. She has settled in well and the peace of mind that the whole experience gives to myself and the family is incredible. A top team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 January 2023Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (10) & Events (0)
- 21 Aug 2025
Royal Star & Garter is holding two open days at its Home in High Wycombe. They will take place on 3-4 September, and showcase the exceptional nursing and dementia care...
- 12 Mar 2025
Open days are taking place in April at a High Wycombe care home rated ‘Outstanding’ by the Care Quality Commission. During two open days, Royal Star & Garter’s High Wycombe...
- 11 Feb 2025
The partners of residents at Royal Star & Garter’s three Homes have spoken about the importance of being able to spend time with their loved ones, whenever they want to,...
There are no upcoming events for Royal Star & Garter - High Wycombe.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Royal Star & Garter
- 28 Feb 2023Recipient: Royal Star & Garter
- 30 Jun 2022Recipient: Royal Star & Garter - High Wycombe
Accreditations
There are no accreditations posted yet for Royal Star & Garter - High Wycombe.
Meet the Team (1)

Jean began her role as Interim Home Manager in 2026.
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