Submit a Review for Hesketh Park Lodge
61 Albert Road, Southport, PR9 9LN
View full details of Hesketh Park LodgeLatest Reviews for Hesketh Park Lodge
04 June 2026
I come here every couple of months and have been very impressed by the openness, friendliness & care given to my friend in Room 1. He is so happy here. Congratulations to you all! Thank you.
21 May 2026
I am very pleased with how my mum has settled into Hesketh Park Lodge. The care mum is receiving is excellent. The staff are very respectful to the residents and to visitors as well as to each other. Nothing is any trouble. Activities team are just fantastic and encourages and involves mum
continually. Everyone gets on well and have lots of fun. Reception staff very friendly and organised. I am delighted Mum has chosen HPL to live. Lovely location opposite the park.
13 May 2026
After a lengthy stay in hospital, my mum has settled in well. This was due to the excellent guidance and support given for the transition. I viewed many care homes as I was looking for a home from home feel for my mum. I felt this as soon as I walked into Hesketh Park Lodge. A relaxed, warm, and
friendly atmosphere. A special touch of a 'robin' painted on the windows. All the staff are amazing! My mum is treated with great care, and her dignity is always respected. All dietary needs are met.
My mum enjoys the varied activity timetable and socialising with the residents. Also, a great location for walks out. Thank you to all staff for making a very difficult transition for my mum go so smoothly. You all go above and beyond.
08 May 2026
My relative is a resident at Hesketh Park Lodge and I want to say the service we have had from the start has been excellent from initial enquiry to move in and the continuing care and empathy they receive is second to none. The knowledge of the sales advisor who initially saw us and explained the
whole process and arranged the move into the home made the transition into care so easy. The care they recieve is 10/10, the home is so welcoming and all the staff are so friendly and professional. There are lots of activities and the home is so clean the rooms are so spacious, I would recommend this home for anyone looking for residentail or nursing care.
23 April 2026
Amazing place.
Staff are so friendly and welcoming looked after my husband like he was a family member. Every single member of staff. So impressed.
13 April 2026
Very pleased with the care my mother is getting in the home, and I feel I have made the right decision choosing Hesketh Park Lodge.
26 January 2026
Overall I am very happy with the care my mother receives. HPL provides a wide range of activities to keep residents stimulated which is provided by great staff who interact incredibly well with residents, they are fun and kind. I'm glad these activities have resumed after a long break during and
after Covid.
Most care staff are dedicated and there has been a greater consistency in the last few months. There was a period with many agency staff and many staff only staying for short periods. There has also been a lot of inconsistency with management and I hope this will be resumed as it is not easy following many changes in staff.
The day to day care is very good and fortunately my mother has not been too impacted by management change.
The home is always kept clean and tidy and the food always seems to be of a good quality.
07 January 2026
My wife has been a resident at The Lodge for the past 7 months. She suffers from vascular dementia. Her accommodation is very good, and the meals are of a good standard. What excels here is the quality of care and support, which is outstanding. All the staff are well trained and are extremely
pleasant. Whilst I do not want to differentiate from a great team, I must mention Max, who handles the social events, etc. He is a gem and helps my wife through what is a very difficult period in her life.
06 January 2026
Betty is very happy and settled in HPL and is receiving good care. She is very complimentary about the good quality of the food. She is on a special diet due to a health condition which is consistently monitored by the staff. All staff are friendly and welcoming and provide good care for Betty.
My only comment is that the carpet in her room, particularly round where she sits is quite marked.
05 January 2026
I'm extremely happy with the care my father is receiving at Hesketh Park Lodge. The home is beautifully kept, spotlessly clean & I'm always greeted by a friendly face at reception. My father is kept clean, shaven & in fresh clothes daily, his finger & toenails are clipped when needed & I only have
to ask when his hair needs a cut. He recently spent a day at hospital to have a growth removed from his arm and the staff were amazed at the condition of his skin as he was checked all over for any other growths. My father has been bed bound for a few years now and the nurses said they would have expected his skin to have breakouts. It meant the world to me to have been told by someone in the nursing profession & I know that is all down to the care he is receiving & for that I would like to express my thanks to the wonderful staff at Hesketh Park Lodge.
22 December 2025
With what has been a difficult year for our family the staff at Hesketh Lodge have been wonderful looking after Christine with her complex needs. They are always pleasant and helpful.
18 December 2025
Amazing progress thanks to the quality of nurses readily at hand. A joyful place & a home with wholesome mutual support and concern for residents. bless two and a half years.
02 December 2025
My mother (Anne) came to Hesketh Park at a very difficult time having been discharged by the NHS.
She was very, very poorly, we were distraught and grateful for the support they offered. I have given 5 stars but I would give more. EVERYONE at this organisation stepped up. They were outstanding. The
management had developed systems that WORKED VERY WELL. Nurses were AWESOME, so caring and extremely professional and effective. The care workers were LOVING and KIND. If anyone is reading this and wanting to get into this valuable area of care work COME HERE. They were SELFLESS. My only regret is her not being able to participate in the entertainments for residents that were available because she had a life limiting illness. This is a happy place for those who LOVE LIFE...
29 October 2025
I would like to thank everyone at the care home for their kind support during the tragic loss of my friend. This was the end of a very long journey they helped us all through from start to finish. I noticed an employee of the month box, I could never vote as there were too many to mention.
You are
all living day angels and clearly on the right career path. Thanks for everything from the bottom of my heart
Lots of love, Tish x
25 September 2025
My mum needed a break from looking after my dad. I was impressed with what Hesketh Park Lodge could provide. The home visit prior to Dad being admitted put my mind at rest. Management team are excellent and ensured dad got a few extras to make his stay more comfortable. The care team were also
excellent. Thanks again.
19 September 2025
I would just like to say that the carers, nursing staff and management have been outstanding, my wife and I had our wedding day held there and the management went above and beyond our expections, the care, cleanliness and safetyy that was given to my wife was excellent. I would recommend Hesketh
Park Lodge to anybody.
29 July 2025
I was very impressed with this care home. The staff are very pleasant, caring & helpful. They provided an an amazing venue for my friend's wedding on Saturday & were extremely accomodating. Nothing was too much trouble for them.
14 April 2025
Hesketh Park Lodge provided 5 star care for my Grandad. She was welcomed and cared for by all the staff and nurses. They showed incredible kindness and compassion to him during his final weeks of life. I cannot recommend this care home enough! I will be forever grateful.
18 February 2025
Personal and professional staff. Comfortable and clean environment. My mum is treated with respect and dignity and we as a family always feel welcomed when visiting. The activities team, in particular, goes above and beyond to ensure Mum is encouraged to get involved.
03 February 2025
My husband was in for respite for 4 weeks, he returned home but was unable to manage so had to return to the care home. The staff were excellent with their understanding of the situation and he soon settled back in. He likes a shower daily and the staff always make sure this happens. He is well
cared for. It is very clean and friendly care home.
Latest Reviews for Hesketh Park Lodge
04 June 2026
I come here every couple of months and have been very impressed by the openness, friendliness & care given to my friend in Room 1. He is so happy here. Congratulations to you all! Thank you.
21 May 2026
I am very pleased with how my mum has settled into Hesketh Park Lodge. The care mum is receiving is excellent. The staff are very respectful to the residents and to visitors as well as to each other. Nothing is any trouble. Activities team are just fantastic and encourages and involves mum
continually. Everyone gets on well and have lots of fun. Reception staff very friendly and organised. I am delighted Mum has chosen HPL to live. Lovely location opposite the park.
13 May 2026
After a lengthy stay in hospital, my mum has settled in well. This was due to the excellent guidance and support given for the transition. I viewed many care homes as I was looking for a home from home feel for my mum. I felt this as soon as I walked into Hesketh Park Lodge. A relaxed, warm, and
friendly atmosphere. A special touch of a 'robin' painted on the windows. All the staff are amazing! My mum is treated with great care, and her dignity is always respected. All dietary needs are met.
My mum enjoys the varied activity timetable and socialising with the residents. Also, a great location for walks out. Thank you to all staff for making a very difficult transition for my mum go so smoothly. You all go above and beyond.
08 May 2026
My relative is a resident at Hesketh Park Lodge and I want to say the service we have had from the start has been excellent from initial enquiry to move in and the continuing care and empathy they receive is second to none. The knowledge of the sales advisor who initially saw us and explained the
whole process and arranged the move into the home made the transition into care so easy. The care they recieve is 10/10, the home is so welcoming and all the staff are so friendly and professional. There are lots of activities and the home is so clean the rooms are so spacious, I would recommend this home for anyone looking for residentail or nursing care.
23 April 2026
Amazing place.
Staff are so friendly and welcoming looked after my husband like he was a family member. Every single member of staff. So impressed.
13 April 2026
Very pleased with the care my mother is getting in the home, and I feel I have made the right decision choosing Hesketh Park Lodge.
26 January 2026
Overall I am very happy with the care my mother receives. HPL provides a wide range of activities to keep residents stimulated which is provided by great staff who interact incredibly well with residents, they are fun and kind. I'm glad these activities have resumed after a long break during and
after Covid.
Most care staff are dedicated and there has been a greater consistency in the last few months. There was a period with many agency staff and many staff only staying for short periods. There has also been a lot of inconsistency with management and I hope this will be resumed as it is not easy following many changes in staff.
The day to day care is very good and fortunately my mother has not been too impacted by management change.
The home is always kept clean and tidy and the food always seems to be of a good quality.
07 January 2026
My wife has been a resident at The Lodge for the past 7 months. She suffers from vascular dementia. Her accommodation is very good, and the meals are of a good standard. What excels here is the quality of care and support, which is outstanding. All the staff are well trained and are extremely
pleasant. Whilst I do not want to differentiate from a great team, I must mention Max, who handles the social events, etc. He is a gem and helps my wife through what is a very difficult period in her life.
06 January 2026
Betty is very happy and settled in HPL and is receiving good care. She is very complimentary about the good quality of the food. She is on a special diet due to a health condition which is consistently monitored by the staff. All staff are friendly and welcoming and provide good care for Betty.
My only comment is that the carpet in her room, particularly round where she sits is quite marked.
05 January 2026
I'm extremely happy with the care my father is receiving at Hesketh Park Lodge. The home is beautifully kept, spotlessly clean & I'm always greeted by a friendly face at reception. My father is kept clean, shaven & in fresh clothes daily, his finger & toenails are clipped when needed & I only have
to ask when his hair needs a cut. He recently spent a day at hospital to have a growth removed from his arm and the staff were amazed at the condition of his skin as he was checked all over for any other growths. My father has been bed bound for a few years now and the nurses said they would have expected his skin to have breakouts. It meant the world to me to have been told by someone in the nursing profession & I know that is all down to the care he is receiving & for that I would like to express my thanks to the wonderful staff at Hesketh Park Lodge.
22 December 2025
With what has been a difficult year for our family the staff at Hesketh Lodge have been wonderful looking after Christine with her complex needs. They are always pleasant and helpful.
18 December 2025
Amazing progress thanks to the quality of nurses readily at hand. A joyful place & a home with wholesome mutual support and concern for residents. bless two and a half years.
02 December 2025
My mother (Anne) came to Hesketh Park at a very difficult time having been discharged by the NHS.
She was very, very poorly, we were distraught and grateful for the support they offered. I have given 5 stars but I would give more. EVERYONE at this organisation stepped up. They were outstanding. The
management had developed systems that WORKED VERY WELL. Nurses were AWESOME, so caring and extremely professional and effective. The care workers were LOVING and KIND. If anyone is reading this and wanting to get into this valuable area of care work COME HERE. They were SELFLESS. My only regret is her not being able to participate in the entertainments for residents that were available because she had a life limiting illness. This is a happy place for those who LOVE LIFE...
29 October 2025
I would like to thank everyone at the care home for their kind support during the tragic loss of my friend. This was the end of a very long journey they helped us all through from start to finish. I noticed an employee of the month box, I could never vote as there were too many to mention.
You are
all living day angels and clearly on the right career path. Thanks for everything from the bottom of my heart
Lots of love, Tish x
25 September 2025
My mum needed a break from looking after my dad. I was impressed with what Hesketh Park Lodge could provide. The home visit prior to Dad being admitted put my mind at rest. Management team are excellent and ensured dad got a few extras to make his stay more comfortable. The care team were also
excellent. Thanks again.
19 September 2025
I would just like to say that the carers, nursing staff and management have been outstanding, my wife and I had our wedding day held there and the management went above and beyond our expections, the care, cleanliness and safetyy that was given to my wife was excellent. I would recommend Hesketh
Park Lodge to anybody.
29 July 2025
I was very impressed with this care home. The staff are very pleasant, caring & helpful. They provided an an amazing venue for my friend's wedding on Saturday & were extremely accomodating. Nothing was too much trouble for them.
14 April 2025
Hesketh Park Lodge provided 5 star care for my Grandad. She was welcomed and cared for by all the staff and nurses. They showed incredible kindness and compassion to him during his final weeks of life. I cannot recommend this care home enough! I will be forever grateful.
18 February 2025
Personal and professional staff. Comfortable and clean environment. My mum is treated with respect and dignity and we as a family always feel welcomed when visiting. The activities team, in particular, goes above and beyond to ensure Mum is encouraged to get involved.
03 February 2025
My husband was in for respite for 4 weeks, he returned home but was unable to manage so had to return to the care home. The staff were excellent with their understanding of the situation and he soon settled back in. He likes a shower daily and the staff always make sure this happens. He is well
cared for. It is very clean and friendly care home.