Submit a Review for Hesketh Park Lodge
61 Albert Road, Southport, PR9 9LN
View full details of Hesketh Park LodgeLatest Reviews for Hesketh Park Lodge
26 January 2026
Overall I am very happy with the care my mother receives. HPL provides a wide range of activities to keep residents stimulated which is provided by great staff who interact incredibly well with residents, they are fun and kind. I'm glad these activities have resumed after a long break during and
after Covid.
Most care staff are dedicated and there has been a greater consistency in the last few months. There was a period with many agency staff and many staff only staying for short periods. There has also been a lot of inconsistency with management and I hope this will be resumed as it is not easy following many changes in staff.
The day to day care is very good and fortunately my mother has not been too impacted by management change.
The home is always kept clean and tidy and the food always seems to be of a good quality.
07 January 2026
My wife has been a resident at The Lodge for the past 7 months. She suffers from vascular dementia. Her accommodation is very good, and the meals are of a good standard. What excels here is the quality of care and support, which is outstanding. All the staff are well trained and are extremely
pleasant. Whilst I do not want to differentiate from a great team, I must mention Max, who handles the social events, etc. He is a gem and helps my wife through what is a very difficult period in her life.
06 January 2026
Betty is very happy and settled in HPL and is receiving good care. She is very complimentary about the good quality of the food. She is on a special diet due to a health condition which is consistently monitored by the staff. All staff are friendly and welcoming and provide good care for Betty.
My only comment is that the carpet in her room, particularly round where she sits is quite marked.
05 January 2026
I'm extremely happy with the care my father is receiving at Hesketh Park Lodge. The home is beautifully kept, spotlessly clean & I'm always greeted by a friendly face at reception. My father is kept clean, shaven & in fresh clothes daily, his finger & toenails are clipped when needed & I only have
to ask when his hair needs a cut. He recently spent a day at hospital to have a growth removed from his arm and the staff were amazed at the condition of his skin as he was checked all over for any other growths. My father has been bed bound for a few years now and the nurses said they would have expected his skin to have breakouts. It meant the world to me to have been told by someone in the nursing profession & I know that is all down to the care he is receiving & for that I would like to express my thanks to the wonderful staff at Hesketh Park Lodge.
22 December 2025
With what has been a difficult year for our family the staff at Hesketh Lodge have been wonderful looking after Christine with her complex needs. They are always pleasant and helpful.
18 December 2025
Amazing progress thanks to the quality of nurses readily at hand. A joyful place & a home with wholesome mutual support and concern for residents. bless two and a half years.
02 December 2025
My mother (Anne) came to Hesketh Park at a very difficult time having been discharged by the NHS.
She was very, very poorly, we were distraught and grateful for the support they offered. I have given 5 stars but I would give more. EVERYONE at this organisation stepped up. They were outstanding. The
management had developed systems that WORKED VERY WELL. Nurses were AWESOME, so caring and extremely professional and effective. The care workers were LOVING and KIND. If anyone is reading this and wanting to get into this valuable area of care work COME HERE. They were SELFLESS. My only regret is her not being able to participate in the entertainments for residents that were available because she had a life limiting illness. This is a happy place for those who LOVE LIFE...
29 October 2025
I would like to thank everyone at the care home for their kind support during the tragic loss of my friend. This was the end of a very long journey they helped us all through from start to finish. I noticed an employee of the month box, I could never vote as there were too many to mention.
You are
all living day angels and clearly on the right career path. Thanks for everything from the bottom of my heart
Lots of love, Tish x
25 September 2025
My mum needed a break from looking after my dad. I was impressed with what Hesketh Park Lodge could provide. The home visit prior to Dad being admitted put my mind at rest. Management team are excellent and ensured dad got a few extras to make his stay more comfortable. The care team were also
excellent. Thanks again.
19 September 2025
I would just like to say that the carers, nursing staff and management have been outstanding, my wife and I had our wedding day held there and the management went above and beyond our expections, the care, cleanliness and safetyy that was given to my wife was excellent. I would recommend Hesketh
Park Lodge to anybody.
29 July 2025
I was very impressed with this care home. The staff are very pleasant, caring & helpful. They provided an an amazing venue for my friend's wedding on Saturday & were extremely accomodating. Nothing was too much trouble for them.
14 April 2025
Hesketh Park Lodge provided 5 star care for my Grandad. She was welcomed and cared for by all the staff and nurses. They showed incredible kindness and compassion to him during his final weeks of life. I cannot recommend this care home enough! I will be forever grateful.
18 February 2025
Personal and professional staff. Comfortable and clean environment. My mum is treated with respect and dignity and we as a family always feel welcomed when visiting. The activities team, in particular, goes above and beyond to ensure Mum is encouraged to get involved.
03 February 2025
My husband was in for respite for 4 weeks, he returned home but was unable to manage so had to return to the care home. The staff were excellent with their understanding of the situation and he soon settled back in. He likes a shower daily and the staff always make sure this happens. He is well
cared for. It is very clean and friendly care home.
03 February 2025
The whole experience has been professional, compassionate and reassuring. Mum moved in at a difficult time and was cared for so well, right from the outset. Everyone has treated mum kindly and with respect. All the staff have also been helpful and reassuring to me. I have been made to feel very
welcome. Thank you.
03 February 2025
Funeral wake was wonderful, friendly staff. Clean and comfortable. Perfect for the occasion.
22 January 2025
Activities are getting less, nothing for residents sometimes. Tables in dining room sometimes grubby. Sometimes difficult to get through on the phone after 5pm, which has taken me three hours to find out how mu sick husband was. So distressing.
06 January 2025
I felt the overall experience and care I received to be generally outstanding and would heartily recommend this home to anyone needing such a facility.
19 December 2024
The care provided to my wife in her last days was, in my view, outstanding.
22 November 2024
My cousin came to Hesketh Park Lodge (HPL) from hospice care for continuing end-of-life care at HPL. We selected HPL after looking at several homes, some of which seemed complete hellholes. As we walked from the car park on our first visit, we noticed the attractive window paintings and thought it
was a positive sign that someone had taken the trouble to do that.
The interior of HPL was very pleasant, and the rooms were all we could want and expect. The information provided on our visit sounded good, so we selected this home for our loved one, although conscious that we hadn't yet seen evidence of the actual standard of care.
Care turned out to be not as good as the hospice (but nowhere would be), but was good or excellent for the duration of my cousin's stay until his death. There was an initial issue with mattresses deflating and lack of access to replacements, but that was never repeated. The staff were competent, friendly and caring. The events leader was especially good. 9/10 from us.
Latest Reviews for Hesketh Park Lodge
26 January 2026
Overall I am very happy with the care my mother receives. HPL provides a wide range of activities to keep residents stimulated which is provided by great staff who interact incredibly well with residents, they are fun and kind. I'm glad these activities have resumed after a long break during and
after Covid.
Most care staff are dedicated and there has been a greater consistency in the last few months. There was a period with many agency staff and many staff only staying for short periods. There has also been a lot of inconsistency with management and I hope this will be resumed as it is not easy following many changes in staff.
The day to day care is very good and fortunately my mother has not been too impacted by management change.
The home is always kept clean and tidy and the food always seems to be of a good quality.
07 January 2026
My wife has been a resident at The Lodge for the past 7 months. She suffers from vascular dementia. Her accommodation is very good, and the meals are of a good standard. What excels here is the quality of care and support, which is outstanding. All the staff are well trained and are extremely
pleasant. Whilst I do not want to differentiate from a great team, I must mention Max, who handles the social events, etc. He is a gem and helps my wife through what is a very difficult period in her life.
06 January 2026
Betty is very happy and settled in HPL and is receiving good care. She is very complimentary about the good quality of the food. She is on a special diet due to a health condition which is consistently monitored by the staff. All staff are friendly and welcoming and provide good care for Betty.
My only comment is that the carpet in her room, particularly round where she sits is quite marked.
05 January 2026
I'm extremely happy with the care my father is receiving at Hesketh Park Lodge. The home is beautifully kept, spotlessly clean & I'm always greeted by a friendly face at reception. My father is kept clean, shaven & in fresh clothes daily, his finger & toenails are clipped when needed & I only have
to ask when his hair needs a cut. He recently spent a day at hospital to have a growth removed from his arm and the staff were amazed at the condition of his skin as he was checked all over for any other growths. My father has been bed bound for a few years now and the nurses said they would have expected his skin to have breakouts. It meant the world to me to have been told by someone in the nursing profession & I know that is all down to the care he is receiving & for that I would like to express my thanks to the wonderful staff at Hesketh Park Lodge.
22 December 2025
With what has been a difficult year for our family the staff at Hesketh Lodge have been wonderful looking after Christine with her complex needs. They are always pleasant and helpful.
18 December 2025
Amazing progress thanks to the quality of nurses readily at hand. A joyful place & a home with wholesome mutual support and concern for residents. bless two and a half years.
02 December 2025
My mother (Anne) came to Hesketh Park at a very difficult time having been discharged by the NHS.
She was very, very poorly, we were distraught and grateful for the support they offered. I have given 5 stars but I would give more. EVERYONE at this organisation stepped up. They were outstanding. The
management had developed systems that WORKED VERY WELL. Nurses were AWESOME, so caring and extremely professional and effective. The care workers were LOVING and KIND. If anyone is reading this and wanting to get into this valuable area of care work COME HERE. They were SELFLESS. My only regret is her not being able to participate in the entertainments for residents that were available because she had a life limiting illness. This is a happy place for those who LOVE LIFE...
29 October 2025
I would like to thank everyone at the care home for their kind support during the tragic loss of my friend. This was the end of a very long journey they helped us all through from start to finish. I noticed an employee of the month box, I could never vote as there were too many to mention.
You are
all living day angels and clearly on the right career path. Thanks for everything from the bottom of my heart
Lots of love, Tish x
25 September 2025
My mum needed a break from looking after my dad. I was impressed with what Hesketh Park Lodge could provide. The home visit prior to Dad being admitted put my mind at rest. Management team are excellent and ensured dad got a few extras to make his stay more comfortable. The care team were also
excellent. Thanks again.
19 September 2025
I would just like to say that the carers, nursing staff and management have been outstanding, my wife and I had our wedding day held there and the management went above and beyond our expections, the care, cleanliness and safetyy that was given to my wife was excellent. I would recommend Hesketh
Park Lodge to anybody.
29 July 2025
I was very impressed with this care home. The staff are very pleasant, caring & helpful. They provided an an amazing venue for my friend's wedding on Saturday & were extremely accomodating. Nothing was too much trouble for them.
14 April 2025
Hesketh Park Lodge provided 5 star care for my Grandad. She was welcomed and cared for by all the staff and nurses. They showed incredible kindness and compassion to him during his final weeks of life. I cannot recommend this care home enough! I will be forever grateful.
18 February 2025
Personal and professional staff. Comfortable and clean environment. My mum is treated with respect and dignity and we as a family always feel welcomed when visiting. The activities team, in particular, goes above and beyond to ensure Mum is encouraged to get involved.
03 February 2025
My husband was in for respite for 4 weeks, he returned home but was unable to manage so had to return to the care home. The staff were excellent with their understanding of the situation and he soon settled back in. He likes a shower daily and the staff always make sure this happens. He is well
cared for. It is very clean and friendly care home.
03 February 2025
The whole experience has been professional, compassionate and reassuring. Mum moved in at a difficult time and was cared for so well, right from the outset. Everyone has treated mum kindly and with respect. All the staff have also been helpful and reassuring to me. I have been made to feel very
welcome. Thank you.
03 February 2025
Funeral wake was wonderful, friendly staff. Clean and comfortable. Perfect for the occasion.
22 January 2025
Activities are getting less, nothing for residents sometimes. Tables in dining room sometimes grubby. Sometimes difficult to get through on the phone after 5pm, which has taken me three hours to find out how mu sick husband was. So distressing.
06 January 2025
I felt the overall experience and care I received to be generally outstanding and would heartily recommend this home to anyone needing such a facility.
19 December 2024
The care provided to my wife in her last days was, in my view, outstanding.
22 November 2024
My cousin came to Hesketh Park Lodge (HPL) from hospice care for continuing end-of-life care at HPL. We selected HPL after looking at several homes, some of which seemed complete hellholes. As we walked from the car park on our first visit, we noticed the attractive window paintings and thought it
was a positive sign that someone had taken the trouble to do that.
The interior of HPL was very pleasant, and the rooms were all we could want and expect. The information provided on our visit sounded good, so we selected this home for our loved one, although conscious that we hadn't yet seen evidence of the actual standard of care.
Care turned out to be not as good as the hospice (but nowhere would be), but was good or excellent for the duration of my cousin's stay until his death. There was an initial issue with mattresses deflating and lack of access to replacements, but that was never repeated. The staff were competent, friendly and caring. The events leader was especially good. 9/10 from us.