Hesketh Park Lodge

61 Albert Road, Southport PR9 9LN
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9.7 124 Reviews
  • Hesketh Park Lodge, Southport
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Care Provided by Hesketh Park Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 79 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Our fees are subject to assessment of needs

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jacob Kinsella (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 105

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2018
  • Number of floors: 4

Room Information

  • Single Rooms (75)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (75)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Hesketh Park Lodge offers a warm welcome to all relatives visiting loved ones.


    If advance notice is given, visitors are welcome to use the facilities. For example, if friends & family would like to join loved ones for a meal or even enjoy a light bite in one of the tea rooms.


    In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance; So to ensure staff members are available.

Parking

  • Onsite parking available for both residents and visitors. Additionally, there is street parking available - so finding a space shouldn't be a problem!

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Hesketh Park Lodge Reviews (124)

9.7

Hesketh Park Lodge has a Review Score of 9.7 (9.703) out of 10, based on 28 reviews in the last 2 years.
Over all time Hesketh Park Lodge has 124 reviews.

Overall Experience
  • 111
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Date Published
  • 124
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  • 28
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Reviewer Connection to Hesketh Park Lodge
  • 32
  • 15
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  • 10
  • 7
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  • 5
  • 5
  • 3
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  • 3
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Total of 124, showing 1-20
Review from James M (Son of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum needed a break from looking after my dad. I was impressed with what Hesketh Park Lodge could provide. The home visit prior to Dad being admitted put my mind at rest. Management team are excellent and ensured dad got a few extras to make his stay more comfortable. The care team were also excellent.
Thanks again.
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Review from John G (Husband of Resident) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would just like to say that the carers, nursing staff and management have been outstanding, my wife and I had our wedding day held there and the management went above and beyond our expections, the care, cleanliness and safetyy that was given to my wife was excellent. I would recommend Hesketh Park
Lodge to anybody.
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Review from Janet R (Friend of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very impressed with this care home. The staff are very pleasant, caring & helpful. They provided an an amazing venue for my friend's wedding on Saturday & were extremely accomodating. Nothing was too much trouble for them.
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Review from Jo C (Granddaughter of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hesketh Park Lodge provided 5 star care for my Grandad. She was welcomed and cared for by all the staff and nurses. They showed incredible kindness and compassion to him during his final weeks of life. I cannot recommend this care home enough! I will be forever grateful.
Reply from Jacob Kinsella, Manager at Hesketh Park Lodge

Thank you for your kind words. We will continue to try to provide the same level of care for all residents. Your kind words really mean a lot to the staff and service. Kind regards Hesketh Park Lodge

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Review from W D (Daughter of Resident) published on 18 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Personal and professional staff. Comfortable and clean environment. My mum is treated with respect and dignity and we as a family always feel welcomed when visiting. The activities team, in particular, goes above and beyond to ensure Mum is encouraged to get involved.
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Review from J G (Wife of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was in for respite for 4 weeks, he returned home but was unable to manage so had to return to the care home. The staff were excellent with their understanding of the situation and he soon settled back in. He likes a shower daily and the staff always make sure this happens. He is well cared
for. It is very clean and friendly care home.
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Review from S S (Daughter of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole experience has been professional, compassionate and reassuring. Mum moved in at a difficult time and was cared for so well, right from the outset. Everyone has treated mum kindly and with respect. All the staff have also been helpful and reassuring to me. I have been made to feel very welcome.
Thank you.
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Review from B W (Friend of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Funeral wake was wonderful, friendly staff. Clean and comfortable. Perfect for the occasion.
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Review from J B (Wife of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Activities are getting less, nothing for residents sometimes. Tables in dining room sometimes grubby. Sometimes difficult to get through on the phone after 5pm, which has taken me three hours to find out how mu sick husband was. So distressing.
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Review from P L (Respite Resident) published on 6 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I felt the overall experience and care I received to be generally outstanding and would heartily recommend this home to anyone needing such a facility.
Reply from Jacob Kinsella, Manager at Hesketh Park Lodge

Thank you for your kind words. We very much appreciate the feedback. We will continue to try to meet this standard for all residents. Kind regards Hesketh Park Lodge Team.

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Review from P L (Husband of Resident) published on 19 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided to my wife in her last days was, in my view, outstanding.
Reply from Jacob Kinsella, Manager at Hesketh Park Lodge

Thank you for your positive review. We will continue to strive for perfection. Kind regards Hesketh Park Team.

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Review from Bill L (Cousin of Resident) published on 22 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin came to Hesketh Park Lodge (HPL) from hospice care for continuing end-of-life care at HPL. We selected HPL after looking at several homes, some of which seemed complete hellholes. As we walked from the car park on our first visit, we noticed the attractive window paintings and thought it was
a positive sign that someone had taken the trouble to do that.


The interior of HPL was very pleasant, and the rooms were all we could want and expect. The information provided on our visit sounded good, so we selected this home for our loved one, although conscious that we hadn't yet seen evidence of the actual standard of care.


Care turned out to be not as good as the hospice (but nowhere would be), but was good or excellent for the duration of my cousin's stay until his death. There was an initial issue with mattresses deflating and lack of access to replacements, but that was never repeated. The staff were competent, friendly and caring. The events leader was especially good. 9/10 from us.

Reply from Jacob Kinsella, Manager at Hesketh Park Lodge

Thank you for your kind comments and we greatly appreciate the feedback. We will continue to strive for excellence and it was a pleasure to support you and your loved ones during your stay. Kind Regards

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Review from S L (Friend of Resident) published on 30 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I looked at 22 care homes before deciding on Hesketh Park Lodge. My friend could propel herself in her wheelchair. Hesketh Park Lodge was excellent for this with smooth flooring, so hygienic! Her room was lovely as it overlooked the park, which she loved going in. In the beginning, she was encouraged
to bring her own possessions with her which she thought was wonderful, it made it feel like home. Towards the end the nurses looked after her leg ulcers and they said she was always happy and smiling even if it was painful. The staff enjoyed looking after her, nothing was too much trouble for them. She was always thanking them for what they did for her. The 3 years my friend was in there I never heard her complain, so I feel that after looking at 22 homes I did pick the right one and would actually recommend it to anyone.
Reply from Jacob Kinsella, Manager at Hesketh Park Lodge

Thank you for your kind words. It was our pleasure to provide the standard of care that you received. Yours sincerely Hesketh Park Lodge.

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Review from Janet R (Power of Attorney of Resident) published on 15 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hesketh Park Lodge is a warm and friendly environment. The facilities are clean and tidy with plenty of new furnishings and fittings in the rooms, which are bright and spacious. The staff are welcoming and there is continuity of personnel, which makes the experience of the clients more relaxing and
allows them to settle in quickly. The menu is varied daily and the food quality very good.
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Review from Barbara H (Wife of Resident) published on 4 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband stayed approximately two weeks for respite care following a fall. The staff were wonderful with him and the care was excellent. He has quite a complex medication regime and becomes agitated when he thinks certain tablets are due and when he is confused. The staff were wonderful with him,
kind and patient. We would have no hesitation in repeating a stay in the future.
Reply from Jacob Kinsella, Manager at Hesketh Park Lodge

Thank you for your feedback on your experience with Hesketh Park Lodge. I am very pleased that you were able to have a lovely experience and look forward to potentially helping you in the future should this be required. Kind Regards.

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Review from Rebecca M (Daughter of Resident) published on 21 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad had been at Hesketh Park Lodge since March, initially on the Beech Floor and then in the last two months he moved down to the nursing floor. We felt reassured that he was being well cared for, by the carers, receptionist, cleaners, kitchen staff and nurses, they all knew our and Dad's needs, they
couldn't do enough for him. In his final days, the nurses didn't just do their job, they did it with kindness for which we will always be grateful. We can not thank them enough and would highly recommend Park Lodge to anyone.
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Review from Colin M (Son-in-law of Resident) published on 31 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent in the following: Care, compassion, collaboration with family, leadership behaviours, accommodating external teams.
The food is amazing, beautiful environment, and day-to-day care from all staff, room 19 has been excellent, person-centred and friendly.
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Review from G P (Daughter of Resident) published on 23 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My parents required more care than we could deliver with home care and day club, having had a disappointing respite at a different home as a family decided to try Hesketh Park Lodge on a respite of 4 weeks and then review.
From the moment we entered the home, we were greeted warmly by the reception
staff.
The staff are friendly and polite to residents and visitors.
My parents have their hygiene needs met and still look like Mum and Dad which is important to us.
They are happy and settled and love mealtimes but especially love the cake.
The care staff keep us up to date and are professional and caring.
I have also had chats with the housekeeping staff, laundry staff and maintenance and nothing is too much trouble.
The rooms are kept lovely and clean.
We visit as we want and our little dog is made a big fuss of.
I have chatted with the deputy manager and felt listened to.
Reply from Debra Banks, Manager at Hesketh Park Lodge

Thank you for your lovely comments. We are pleased that you have found everything to your satisfaction. At Hesketh Park Lodge we aim to deliver the highest level of care to everyone who makes the choice to come to live here.

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Review from Chris W (Brother-in-law of Resident) published on 28 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother-in-law was admitted to Hesketh Park Lodge approximately 6 months ago. He was discharged from hospital and was quite poorly, loss of appetite and low weight, but thanks to the perseverance of all the staff and support workers he has improved greatly. The building and rooms and facilities are
excellent. Thank you!
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Review from L D (Daughter of Resident) published on 27 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally very happy with the care my Mother is receiving, the staff are caring and considerate. My Mother has a problem with her left hand, her fingers are bent over. Her hand needs to be kept clean and dry every day to prevent infection, this has not been noticed until I found it during my visit.
A visit from a dentist would be very useful! A proper manicure where the nails are cleaned would be great along with the pedicure she receives Wednesday. Hairdresser is fantastic! Everyone looks fab!
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Current Review Score: 9.7 (9.703)

Overview of Review Score

The Review Score of 9.7 (9.703) out of 10 for Hesketh Park Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.703 for Hesketh Park Lodge is calculated as follows: ( (236 Excellents x 5) + (78 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 323 Ratings = 4.703
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hesketh Park Lodge is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Aug 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Hesketh Park Lodge

What types of Care is Hesketh Park Lodge registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hesketh Park Lodge have?

There are 75 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Hesketh Park Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hesketh Park Lodge to the centre of Southport?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hesketh Park Lodge to verify any information. View our terms and conditions. Hesketh Park Lodge has an Basic Service - more info.