Hesketh Park Lodge

61 Albert Road, Southport PR9 9LN
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9.7 131 Reviews
  • Hesketh Park Lodge, Southport
Located beside its picturesque namesake, Hesketh Park Lodge provides a warm, welcoming environment offering specialist dementia and nursing care.

The lodge supports long-term stays as well as respite care, including rehabilitation for those transitioning from hospital to home. With 79 thoughtfully designed bedrooms, residents benefit from personalised, high-quality care in a close-knit community focused on comfort, mobility and wellbeing.

Residents enjoy modern facilities throughout the lodge, including comfortable lounges, a health and beauty salon, and a cinema room. Each bedroom is well equipped with an adjustable profiling bed, ensuite wet room, call bell system and TV. Family and friends are always welcome.

Nutritious, home-cooked meals are prepared daily onsite, with menus tailored to individual tastes and dietary needs. A dedicated Lifestyle and Wellbeing team also provides a varied programme of daily activities, creating a vibrant, engaging, and enjoyable place to live.
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Care Provided by Hesketh Park Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 79 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1265
  • Self-Funded Residential Dementia Care: from £1335
  • Self-Funded Nursing Care: from £1630
  • RESPITE Self-Funded Residential Care: from £1265
  • RESPITE Self-Funded Residential Dementia Care: from £1335
  • RESPITE Self-Funded Nursing Care: from £1630

Our fees are subject to assessment of needs

These prices are only a guideline, please contact Hesketh Park Lodge to find out the exact price for your requirements.

Contact Hesketh Park Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Hesketh Park Lodge to confirm what's included and get a personalised quote:

Good to Know

Person in Charge

  • Emily Caley (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages from 18 to 105

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2018
  • Number of floors: 4

Room Information

  • Single Rooms (75)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (75)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Hesketh Park Lodge offers a warm welcome to all relatives visiting loved ones.


    If advance notice is given, visitors are welcome to use the facilities. For example, if friends & family would like to join loved ones for a meal or even enjoy a light bite in one of the tea rooms.


    In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance; So to ensure staff members are available.

Parking

  • Onsite parking available for both residents and visitors. Additionally, there is street parking available - so finding a space shouldn't be a problem!

Hesketh Park Lodge Reviews (131)

9.7

Hesketh Park Lodge has a Review Score of 9.7 (9.670) out of 10, based on 32 reviews in the last 2 years.
Over all time Hesketh Park Lodge has 131 reviews.

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Reviewer Connection to Hesketh Park Lodge
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Total of 131, showing 41-60
Review from P M (Son of Resident) published on 8 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent standard. My mother is well cared for.
Reply from Debra Banks, Manager at Hesketh Park LodgeWe are happy to hear mum is enjoying her stay at Hesketh Park Lodge and that she is well cared for. I will pass these comments on to the staff at Hesketh Park Lodge.
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Review from Sandra H (Sister of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother spent four weeks in Hesketh Park Lodge, he seemed very settled but when he visited another care home he wanted to move there. I can honestly say that he was very well looked after but are very understaffed.
Reply from Debra Banks, Manager at Hesketh Park LodgeThanks for this review which is lovely. We really do have a great team of staff, many of whom go above their job roles each day. We are so pleased you are happy with the care and attention given to all our fantastic residents. We aim to keep our standards extremely high and I would like to assure you that staffing levels are maintained by following a dependency scoring tool to ensure we have the correct numbers of staff on duty each day. This is monitored to ensure our residents receive safe and, most importantly, effective care. Our activities staff do try to get to know all our residents and find out what activities each resident would like to get involved with. This is an area that we are currently working on in the home, to improve the well-being of our residents and enhance their experiences here at Hesketh Park and in the community. It was lovely to meet you both and we are here should you require any further support. Take care and thanks again.
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Review from Tony K (Resident) published on 11 January 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
I was a resident at Hesketh Park Lodge, I came from a spinal unit in hospital. When I arrived at the home I was left in reception for over 2 hours, the maintenance man was the only help I had to move my belongings. The first contact I had was with a carer after 7 hours, she didn't introduce herself
and was speaking in her language on the phone which made me uncomfortable. They neglected me all this time, not offering any food or drink. Finally receiving a cold slice of toast and warm tea 9 hours late. The biggest issue I had with this home was medication errors, not receiving the correct medication at the right time, this caused me to fall out of my wheelchair 3 times as well as falling out of my bed. I was unable to get a shower for 5 weeks because there were no shower chairs. I raised all these issues with the manager, she showed no empathy. On December 20th I moved out and moved into another home where I feel much more happier. I would not recommend Hesketh Park Lodge.
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Review from Gordon B (Husband of Resident) published on 4 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife went into Hesketh Park Lodge at the beginning of September and thanks to the staff and the overall environment she has settled well. She has dementia and despite her condition, she is able to relate and communicate to both staff and residents. She has always been a caring and thoughtful person
towards others and this has helped both herself and the residents as well as staff.
Over the five weeks, I have noticed the varied stages the residents are in and am impressed that this has been acknowledged and a proposal is hopefully being implemented. My only negative observation is despite clothes being identified they seem to get mislaid. Also my wife wears glasses all the time and they get mislaid, she has worn several other pairs from other residents.
Reply from Maxine Nichol, Quality Manager at Hesketh Park LodgeThank you for your positive comments and these will be passed on to staff. I will raise the concerns about the mislaid glasses and clothing and hopefully, this can be resolved.
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Review from Julie B (Daughter of Resident) published on 15 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is 96 and has dementia, she has been staying on Ash unit for a week’s respite and has been extremely well looked after.
The staff are truly caring and have been so kind towards my mum and also towards myself and my family in helping us organise everything.
Reply from Jo-Ann Wallace, Lodge Service Advisor at Hesketh Park LodgeThank you for your kind words and for sparing the time to complete a care review. All of our staff work as a team, providing the best care for your mum and all of our residents. I am pleased you feel we did an extremely good job in looking after mum. We do pride ourselves on always being available to offer help and support to families who need us too.
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Review from T R (Respite Resident) published on 1 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I live on my own and have had a hernia repair procedure, not wishing to put a strain on the healing process I decided to book in for 2 weeks respite care. I have had a restful time without any worries from my domestic tasks.
The staff have been pleasant, cheerful and helpful throughout in providing
my needs. I found the food adequate and well cooked.
Reply from Jo-Ann Wallace, Lodge Service Advisor at Hesketh Park LodgeThank you for your compliments of the staff and your stay with us, I am pleased you felt confident in your decision to choose Hesketh Park Lodge to convalesce after your operation. It is also nice to know that we have fulfilled your expectations and hopefully you will recommend us to any other friends or family who may require care in the future.
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Review from G D (Cousin of Resident) published on 16 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin was admitted to the care of Hesketh Park Lodge in July following a severe stroke. As I live 6000 miles away and am the only relative he is in touch with, I was obviously quite anxious. In November, I was finally able to visit him. When I arrived, all my fears were blown away. This is not your
average care home. This is more akin to a boutique hotel! The facilities are amazing and the staff even more amazing. They really do care. Under their care, my cousin is doing so well that it is looking as though he may soon go back home. This is a massive step forward. And I can only thank the wonderful staff for this life changing change. A special thanks must go to, a Nurse who goes beyond and also to the Head Housekeeper. There are probably many others but it was them who I had the pleasure to engage with. And let’s not forget the amazing Care Home Manager who really does have her resident's best interests at heart. In summary, my experience has been fantastic.
Reply from Jo-Ann Wallace, Lodge Service Advisor at Hesketh Park LodgeThank you for your lovely review and for taking the time to pass on your thoughts. The staff at Hesketh Park Lodge put residents and family care at the heart of everything they do, and it is great to see that it is paying dividends. You have obviously received an excellent five-star customer experience. We will pass your comments onto the manager and her team who will be so delighted and overwhelmed to hear such positive feedback. Once again thank you.
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Review from Marie B (Wife of Resident) published on 11 November 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
Respite - very disappointed.
Mainly the staff was lovely - but my husband was homesick, so I requested tablets from a doctor. Instead, 111 was contacted and sadly it took five days to receive the correct dose. (Unnecessary time wasted for my husband and family to witness).
Soon after this, a serious
incident occurred one night - a nurse forgot to give my husband his insulin, which resulted in him going into hospital for many hours the next day. It could have been life-threatening and very distressing for him and us.
After a few more days back at Hesketh Park Lodge, he came back home.
He looked so poorly and as dreaded, my husband had caught Covid symptoms badly, most probably from the hospital admission before, and sadly passed away ten days later in hospital. No condolence card from the Nursing Home was given.
A very sad episode that has had a devastating effect on me and my family, and wish it had never happened. We were let down very badly.
I wish we'd gone somewhere else.
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Review from Susan F (Daughter of Resident) published on 11 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Special mention to the nurses and care staff on duty when my dad was taken ill with an infection and later hospitalised. Impressed by the teamwork and efficiency, knowledge yet general good humour under pressure. Also, the clinical skills that meant the infection was spotted early and therefore soon
treated. Thank you.
Reply from Marie Parkinson, Lodge Manager at Hesketh Park LodgeThank you for your kind words, the fact we have a highly trained nurse and care team is important to us, we always strive to deliver care to the best of our abilities.
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Review from B D (Daughter-in-law of Resident) published on 10 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home provides excellent care for my Mother-in-law with modern, clean purpose-built facilities. Most importantly the staff are wonderful, caring and warm and treat Mum with dignity.
Reply from Marie Parkinson, Lodge Manager at Hesketh Park LodgeThank you for your thoughtful comments, we as a team are very passionate about caring for all our residents ensuring the care we give is person-centred to each individual.
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Review from Colin D (Son of Resident) published on 10 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Residental accomodation - excellent.
Catering - excellent
General care - excellent.
Nursing care - just commenced but so far excellent.
Communication - some room for improvement, but staff are excellent, hard-working and very busy caring for residents.
Reply from Marie Parkinson, Lodge Manager at Hesketh Park LodgeThank you for your lovely comments, we do take on constructive feedback so hopefully the communication will definitely improve. I will pass on your lovely comments to the staff team.
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Review from L P (Son of Resident) published on 29 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having got my mum in Hesketh Park Lodge in September after a bad experience at another home in Southport, Mum has flourished. She has dementia and wasn't active during the day. Now she's never still! I can't fault the staff or facilities, Mum has a boost getting involved in all activities and events.
She doesn't have a bad word to say about Hesketh Park Lodge.
Reply from Marie Parkinson, Lodge Manager at Hesketh Park LodgeThank you so much for your lovely comments, I will pass this on to the staff team, it is an absolute pleasure to look after your mum, she is the life and soul of any party or activity we have in and out of the home, she has really settled in well.
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Review from Jacqueline B (Friend of Resident) published on 13 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a lovely, modern, well-run, clean, safe and happy place to be. Great care is given to make sure vulnerable and ill people are made to feel valued, welcomed and at home.
Reply from Marie Parkinson, Lodge Manager at Hesketh Park LodgeThank you for your lovely comments, I will ensure I pass this on to our wonderful staff team.
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Review from Anita G (Respite Resident) published on 6 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Hesketh Park Lodge after having a fall and fracturing my hip. I found the staff extremely kind and helpful. The food and facilities were also very good. I would definitely recommend it to friends and family.
Reply from Jo-Ann Wallace, Lodge Service Advisor at Hesketh Park LodgeThank you Anita for your kind words. It is so nice to read such positive feedback about us especially from the residents that have stayed with us. We take great pride in ensuring we deliver safe, high-quality care and facilities. So It's always great to hear such fantastic praise for our team and I will pass on your lovely words to everyone.
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Review from Carole B (Daughter of Resident) published on 30 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely environment with friendly and caring staff who are doing a great job. They are always doing lots of activities and creating a lovely homely atmosphere. All the staff have been very welcoming when myself and family members have visited.
Reply from Jo-Ann Wallace, Lodge Service Advisor at Hesketh Park LodgeThank you for you so much for taking the time to write a review, this means so much to all of the team to hear such positive comments. We always aim to meet everyone's expectations, especially in making all of our care homes, a caring and friendly home from home environment to be part of.
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Review from J J (Resident) assisted by family/friend published on 30 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been made to feel like this is my home. The staff are very friendly and take care of all my needs. I don't need to worry about anything at all. My room is kept to a good clean standard and the food is very nice.
Reply from Marie Parkinson, Lodge Manager at Hesketh Park LodgeI am glad you feel that Hesketh Park is home from home, we always strive to make sure this is how everyone feels, I will pass on your lovely comments to the staff
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Review from P H (Daughter of Resident) published on 27 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, accomodating, approachable, understanding, kind and caring is extremely good. There is a consistency of excellent care catering to different needs. Communication is extremely good. Dignity is high on their list of priorities.
Reply from Marie Parkinson, Lodge Manager at Hesketh Park LodgeWe like to think living at Hesketh Park is home from home, we will always strive to treat our residents with the utmost respect and the dignity they deserve. Thank you for your kind words and I will ensure I pass your comments on to all the staff.
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Review from W S (Brother of Resident) published on 23 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that my brother has received has been superb from day one. They have made it home from home for him and every time I come to visit I am made to feel so welcome. I can go some knowing that my brother is being well looked after and I don't need to worry.
Reply from Marie Parkinson, Lodge Manager at Hesketh Park LodgeThank you, it is a pleasure to have your brother living with us and we will do our best for him every day, families are a big part of our team and making all families feel welcomed is a priority for us.
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Review from Pauline W (Niece of Resident) published on 15 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to our auntie is second to none. We chose Hesketh Park Lodge after looking at many nursing homes, it was definitely the right choice. The staff are brilliant, the nursing care is professional in a very friendly way. The food menu is really good, varied and wonderfully presented. Thank
you all so much.
Reply from Marie Parkinson, Lodge Manager at Hesketh Park LodgeThank you for your lovely words, we strive to do our very best every day to ensure all our residents receive the best possible care, I will pass on your kind words to all the staff.
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Review from Philippa B (Friend of Resident) published on 23 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely caring team on Ash Unit, cannot fault it in any way.
Reply from Susan Derby, Business Development Manager at Hesketh Park LodgeThank you for your lovely, kind words. They are much appreciated. We are so glad to know that you are very happy with our service. We aim to please and ensure our residents are happy, safe & secure.
I will pass your good wishes and comments on to our team.
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Current Review Score: 9.7 (9.670)

Overview of Review Score

The Review Score of 9.7 (9.670) out of 10 for Hesketh Park Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.670 for Hesketh Park Lodge is calculated as follows: ( (261 Excellents x 5) + (102 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 373 Ratings = 4.67
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hesketh Park Lodge is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 12 Jan 2026

Please contact Hesketh Park to find out more.

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Awards / Recognitions (2)

Meet the Team (1)

Jo-Ann

Jo-Ann Wallace

Job Title: Senior Sales Advisor Joined: 2021

Having worked in the care sector now for more than 15 years in various roles, the most fulfilling role has to be working with prospective residents, their family or their representatives. I find it most rewarding in helping to find the most suitable care home that will endeavour to meet the care needs of each new resident, along with show casing and promoting the many superb facilities each individual care home has to offer.


My main duty is just by being there every step of the way, helping to support families to take away some of the stress of trying to find the right care home for their loved one.


In my spare time I love nothing more than walking my cockapoo, travelling to different counties within the UK and visiting different countries to sample the different restaurants, sightseeing and experiencing different cultures, but most importantly spending quality time with family and friends.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hesketh Park Lodge to verify any information. View our terms and conditions. Hesketh Park Lodge has an Enhanced Service - more info.