Hesketh Park Lodge

61 Albert Road, Southport PR9 9LN
Review Us
9.7 124 Reviews
  • Hesketh Park Lodge, Southport
Show Hesketh Park Lodge on the Map
Other Care Homes you may be interested in:
Member Logo
Care Homes belonging to Park View Nursing Home
Park View Nursing Home
9.9
Group Logo
Care Homes belonging to Summer Fields Care Home
Summer Fields Care Home
9.2

Care Provided by Hesketh Park Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 79 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Our fees are subject to assessment of needs

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jacob Kinsella (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 105

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2018
  • Number of floors: 4

Room Information

  • Single Rooms (75)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (75)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Hesketh Park Lodge offers a warm welcome to all relatives visiting loved ones.


    If advance notice is given, visitors are welcome to use the facilities. For example, if friends & family would like to join loved ones for a meal or even enjoy a light bite in one of the tea rooms.


    In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance; So to ensure staff members are available.

Parking

  • Onsite parking available for both residents and visitors. Additionally, there is street parking available - so finding a space shouldn't be a problem!

Are you the Owner/Manager of Hesketh Park Lodge? View your Advertising Options

Hesketh Park Lodge Reviews (124)

9.7

Hesketh Park Lodge has a Review Score of 9.7 (9.703) out of 10, based on 28 reviews in the last 2 years.
Over all time Hesketh Park Lodge has 124 reviews.

Overall Experience
  • 111
  • 9
  • 3
  • 0
  • 1
Date Published
  • 124
  • 3
  • 13
  • 28
  • 96
Reviewer Connection to Hesketh Park Lodge
  • 32
  • 15
  • 14
  • 10
  • 7
  • 6
  • 5
  • 5
  • 3
  • 3
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 124, showing 81-100
Review from Geoffrey B (Son of Resident) published on 16 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother could not receive better care and the staff that look after her, you could not fault. They are wonderful and my mother is grateful and happy.
Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind feedback, I will ensure that your comments are passed onto all the Team at Hesketh Park Lodge.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M A (Daughter of Resident) published on 16 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot recommend this care home highly enough. Everything is top quality and most importantly it gives peace of mind to the relatives of the loved one knowing they are receiving excellent care.
Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your review, I will ensure that your comments and feedback are passed onto all the team at Hesketh Park Lodge.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret J (Daughter of Resident) published on 16 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother's 4-week stay has been wonderful. This is exceptional in every way. We could have not wished for anything more. The level of care, cleanliness, comfort and stimulating environment could not be improved - outstanding! Ten out of ten! Staff also regularly went out of their way to satisfy specific
requests.
Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind response, I will ensure that your comments are passed onto all the team at Hesketh Park Lodge.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N M (Daughter of Resident) published on 21 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care my mum is receiving.
Staff are friendly and caring, mum is very happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M S (Son of Resident) published on 19 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Hesketh Park Lodge for nearly 12 months. Her health and well being has improved markedly during this period due to the care and dedication of the staff.
Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind comments, I will ensure that they are passed to all the team here at Hesketh Park Lodge

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J R (Friend of Resident) published on 19 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting was a pleasure.
Everybody was so friendly and caring and nothing was too much trouble.
Their every need is catered for regardless of how busy anybody was.
There was a wide range of activities on offer every day.
Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind comments, I will ensure that they are passed to all the team at Hesketh Park Lodge.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Diane E (Granddaughter of Resident) published on 7 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are always greeted with a smile and there is always someone on hand to talk to if we have concerns or questions.
It's a great relief and peace of mind to know Grandad is in the best place we can give him.
Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind comments, I will ensure that they are passed to all the team at Hesketh Park Lodge.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C L (Daughter of Resident) published on 7 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Almost 1 year to the day since Mum moved into Hesketh Park Lodge and the quality of care is still as good, if not better.
Mum has built a good rapport with both fellow residents and staff and seems truly happy in her new(ish) home.
Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your comments, I will ensure that they are passed to all the team at Hesketh Park Lodge.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephen B (Son of Resident) published on 7 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is happy, relaxed and has gained some confidence again with the help of the brilliant staff here at Hesketh Park Lodge. The activities are brilliant, organised and help stimulate mum. All mums carers are patient and truly professional with both mum and the rest of the family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter M (Nephew of Resident) published on 28 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always had the common thought of "dreaded care homes" but this couldn't be further from what Hesketh Park Lodge is.
Clean - very much so. Fantastic staff. Great food and activity.
For care that is - care - this should be your first choice - brilliant.
Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your comments, I will ensure that they are passed onto all the team at Hesketh Park Lodge.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lee M (Son-in-law of Resident) published on 28 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really lovely, friendly and helpful staff who show great care to the residents. The home itself is beautifully finished and kept clean and fresh. There are a number of activities for the residents to keep them occupied which makes leaving relatives a lot easier with the knowledge they are looked after
and cared for.
Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind comments, I will ensure that they are shared with the team at Hesketh Park Lodge.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrea M (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Superbly professional and caring. Made a difficult process much easier for the family and mum. Always feels very warm and welcoming, like another home from home. Very clean and fabulous food. The best place I would want mum to be.
Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind comments, I will ensure that they are passed onto all the team at Hesketh Park Lodge.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Caroline P (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was an extremely difficult decision to put my mother into care after her living with me.
I looked at many homes but could not have placed her anywhere else and had the peace of mins I have with Hesketh Park Lodge. Staff have been fantastic and helped mum settle quickly. She is kept busy with the
wide range of activities and is proud to welcome visitors to such a clean and well-presented home. Food too is very good, especially the cakes.
Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind comments, I will ensure that they are passed on to all the staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Norma B (Respite Resident) published on 25 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following an accident at home when I broke one ankle and badly injured my other foot, I needed some respite care. I spent two weeks being cared for at Hesketh Park Lodge. I cannot speak highly enough of the standard of care I received. The staff were wonderful, very caring and attentive. The home itself
is run to an extremely high standard and the food was very good. I would not hesitate to recommend Hesketh Park Lodge to anyone.
Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind review, I will ensure that your comments are passed on to the team at Hesketh Park Lodge.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T L (Son of Resident) published on 22 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot offer more praise to the home manager, deputy home manager, the two senior carers and all the team at - Hesketh Park Lodge.
The team are all so welcoming, friendly and caring.
Nothing is too much trouble for them. They offer a wide range of activities for everybody. Now that more floors
are open; there is truly a community feel to each floor, each with its identity and team of caring, friendly, helpful staff - and staff who really do care!
Reply from Sam Smith, Registered Manager at Hesketh Park Lodge

Thank you so much for your kind words. It is very nice to hear that you feel happy that your loved one is with us as you have expressed with your lovely comments. I will be sure to pass your praise onto the staff. We are very proud of all of the team at Hesketh Park Lodge and the high level of care we provide.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D J (Daughter of Resident) published on 15 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came in for two weeks' respite after falling and breaking her leg and damaging the other foot.
The staff are lovely, mum has been looked after 24 hours. The care is excellent.
Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind response, I will ensure that I pass your comments onto the team at Hesketh Park Lodge.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Friend of Resident) published on 15 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home. Very friendly staff. Fantastic environment.
Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind words, I will ensure that they are passed to all of the team here at Hesketh Park Lodge.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M M (Nephew of Resident) published on 15 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely brilliant.
All the staff are amazing and it feels like a community, not a care home.
Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind feedback for Hesketh Park Lodge. I will pass your comments onto all of the staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Adam W (Nephew of Resident) published on 15 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A fantastic care home.
The staff genuinely care about all of the residents and their families. The care staff are the very best and they all go out of their way to make our Aunt feel welcomed and special. 10/10.
Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind response, I will ensure that your comments are passed to all of the staff at Hesketh Park Lodge.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J M (Friend of Resident) published on 5 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean. Staff fabulous.
Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your comments, I will ensure that they are passed onto the team at Hesketh Park Lodge.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.703)

Overview of Review Score

The Review Score of 9.7 (9.703) out of 10 for Hesketh Park Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.703 for Hesketh Park Lodge is calculated as follows: ( (236 Excellents x 5) + (78 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 323 Ratings = 4.703
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hesketh Park Lodge is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Aug 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (6)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hesketh Park Lodge to verify any information. View our terms and conditions. Hesketh Park Lodge has an Basic Service - more info.