Submit a Review for The Burlington
68 Manygate Lane, Shepperton, TW17 9EE
View full details of The BurlingtonLatest Reviews for The Burlington
13 March 2026
We cannot thank The Burlington enough for their amazing care, compassion and respectfullness towards ourselves and our father, we are so glad to have found them, we don't know what we would have done without them. They truly provide a loving and lovely home for the residents.
28 January 2026
Mum moved into the Burlington just over 4 months ago. What a difference this has made to her overall quality of life. The standard of care is 2nd to none which has allowed mum to settle in at her own pace. We as a family are always made to feel welcome and it is great attending some of the many and
varied entertainment activities that are laid on. Staff at all levels are extremely engaging with all of the residents making for a calm and settled environment. Mum has thrived in her short time at the Burlington and I would be happy to recommend the Burlington to anyone who is looking for a care home for their loved one.
28 January 2026
We had a lovely time at Christmas and the run-up to christmas. I was so impressed with how all of the staff at the Burlington welcomed all visitors (family members) and how it made the experience of visiting my mother so comfortable. The entertainment during the Christmas and New Year holidays was
of a high standard and provided in very welcoming reception as well.
22 January 2026
Mum is really happy here, she loves the staff and the food. The facilities and staff are amazing- nothing is too much trouble. Mum is really well looked after which gives us peace of mind when we're not here.
22 January 2026
Mum's worst nightmare was the very thought of moving into a care home. Yet she has absolutely flourished at the Burlington, and thoroughly enjoys the community of staff and fellow guests. A huge thank you to all concerned. I can't think how it could be bettered.
16 January 2026
My mother moved to The Burlington in November 2025. The expert care and attention to detail during the planning stage and her first month living there have exceeded all our expectations. The admissions manager, home manager, reception staff, care plan manager and her care and activities staff are
friendly, professional and genuinely care about the residents and each other as colleagues. We are delighted with every aspect of Mum's experience and ours, as a family. First class.
15 January 2026
Mum has been at The Burlington for 6 months now. Throughout that time the staff (all of them, whatever their role) have been caring, attentive, patient and above all welcoming, friendly and cheerful. The Burlington has an upbeat, positive feel and residents and their visitors are welcomed + made to
feel part of a big family. Any concerns, however minor, are taken seriously + solutions offered. It's a big relief to know mum is in such caring hands.
05 January 2026
The Burlington is like no other care home I have seen. Our mum is actually thriving since she arrived at The Burlington five months ago. Visiting her now is a real pleasure. Myself and my sisters could not be happier with the love and attention she receives from every single member of staff at The
Burlington. Mum's needs are constantly assessed and re-assessed. She is encouraged to join in activities that she would never have been able to enjoy at home. The medical team are brilliant and our past worries and dashes to the chemist for her medication are thankfully a distant memory, now that she is in the hands of the team at Burlington. Mum is safe and happy and constantly being chatted to and cared for. How lucky are we to find The Burlington? I get the feeling that ALL visitors feel the same as we do.
22 December 2025
My mother was a resident at The Burlington for nearly 4 years. My wife and I visited regularly at various times of day and always found the level of care and attentiveness to be extremely high. We also found every member of staff (including cleaners, maintenance etc) very welcoming, polite and
helpful towards us. We were impressed with the amount and variety of activities and celebrations that were organised. We highly recommend the Burlington.
22 December 2025
The Burlington exceeded my expectations of a 'home'. A lovely environment. Really friendly staff - lots of smiles and happy welcoming faces. I had a lovely coffee and pastry with my friend and resident. The home was clean and spacious.
16 December 2025
Every time I visit The Burlington the staff are most welcoming. Everyone from reception staff to carers and even support staff always have a smile and will say 'Hello' or 'Good morning'. You are not entering an establishment but a home in the true sense. Everyone is treated like family and made to
feel such.
01 December 2025
Since Jo moved in we home had nothing but praise for The Burlington. Jo was helped to settle in and the staff were, kind, attentive and affectionate to her. The Burlingtons piano room is a central social hub and this is brilliant for the residents, staff and visitors alike to socialise. Nothing has
been too much when we have asked for something. Honestly we are so hugely grateful to you all.
25 November 2025
We would like to thank staff and carers for looking after Brenda during this difficult time. The staff are always kind + helpful. We feel reasurd Brenda is well looked after and cared for at all times. Thank you to the team.
18 November 2025
Mum is really well cared for and I am always kept up-to-date with her health and welllbeing. The staff are all friendly and approachable.
18 November 2025
My Dad has been a resident since November 2024.
The staff are always bright and friendly, caring and respectful to my Dad and our family and friends. Everyone goes out of their way to be helpful and positive.
The friendliness of the staff has helped Dad to settle in very well. He is very happy
here. Thank you.
18 November 2025
All the staff are amazing, especially Angella. They all keep us up to date on Dad's health & care for him so well.
Nothing is to much trouble. The atmosphere is calm and happy. They put on lovely entertainment.
The home is clean, tidy and a lovely place to visit.
15 September 2025
Professional. Thorough and caring. Consistently from day one (Jan'24). Staff are warm, welcoming and patient - all staff. Atmosphere is one of calm, cleanliness and bright. Mum has been happy and content from day one. So pleased I chose the 'The Burlington'. The Burlington team are constant;y
looking of ways to improve the day to day activities for it's residents. Medical care is constantly monitored. I recommend 'The Burlington' very highly/
17 June 2025
Well done, you all deserve it. I'm sure all the relatives feel like we do. The care my husband has received has been excellent, kind , caring and cheerful staff. We're so grateful to all of you, you have made this difficult time easier.
17 April 2025
My wife and I had meeting at The Burlington, it was a Sunday afternoon entering the reception / piano bar area, a group of residents were singing being led by a particular member of staff, instantly I knew it was the place, it was modern, immaculate, the atmosphere was perfect.
Fortunately a room
became available and with the help of the Admissions Manager the whole process was easy.
Dad moved in and his room was made homely, pictures, clocks on the wall, a shelf was built for his gramophone nothing was too much trouble, everyone was so caring and helpful.
Entertainment was an absolute joy, every member of staff always had a smile on their face, they all obviously enjoy working and caring for the residents it felt like a family,
Dad passed on the 1st March and right up until the end he was kept immaculately clean, hair washed, shaved, manicured etc, the bedding was always spotless.
I'm so happy and proud that he spent his last year in comfort and faultless attention, it is truly a special home.
24 January 2025
My mother really enjoys being here. She says that she could not be in a better place. The staff are all very helpful and welcoming - nothing is too much bother for them.
The care is excellent and the entertainment is very enjoyable.
Latest Reviews for The Burlington
13 March 2026
We cannot thank The Burlington enough for their amazing care, compassion and respectfullness towards ourselves and our father, we are so glad to have found them, we don't know what we would have done without them. They truly provide a loving and lovely home for the residents.
28 January 2026
Mum moved into the Burlington just over 4 months ago. What a difference this has made to her overall quality of life. The standard of care is 2nd to none which has allowed mum to settle in at her own pace. We as a family are always made to feel welcome and it is great attending some of the many and
varied entertainment activities that are laid on. Staff at all levels are extremely engaging with all of the residents making for a calm and settled environment. Mum has thrived in her short time at the Burlington and I would be happy to recommend the Burlington to anyone who is looking for a care home for their loved one.
28 January 2026
We had a lovely time at Christmas and the run-up to christmas. I was so impressed with how all of the staff at the Burlington welcomed all visitors (family members) and how it made the experience of visiting my mother so comfortable. The entertainment during the Christmas and New Year holidays was
of a high standard and provided in very welcoming reception as well.
22 January 2026
Mum is really happy here, she loves the staff and the food. The facilities and staff are amazing- nothing is too much trouble. Mum is really well looked after which gives us peace of mind when we're not here.
22 January 2026
Mum's worst nightmare was the very thought of moving into a care home. Yet she has absolutely flourished at the Burlington, and thoroughly enjoys the community of staff and fellow guests. A huge thank you to all concerned. I can't think how it could be bettered.
16 January 2026
My mother moved to The Burlington in November 2025. The expert care and attention to detail during the planning stage and her first month living there have exceeded all our expectations. The admissions manager, home manager, reception staff, care plan manager and her care and activities staff are
friendly, professional and genuinely care about the residents and each other as colleagues. We are delighted with every aspect of Mum's experience and ours, as a family. First class.
15 January 2026
Mum has been at The Burlington for 6 months now. Throughout that time the staff (all of them, whatever their role) have been caring, attentive, patient and above all welcoming, friendly and cheerful. The Burlington has an upbeat, positive feel and residents and their visitors are welcomed + made to
feel part of a big family. Any concerns, however minor, are taken seriously + solutions offered. It's a big relief to know mum is in such caring hands.
05 January 2026
The Burlington is like no other care home I have seen. Our mum is actually thriving since she arrived at The Burlington five months ago. Visiting her now is a real pleasure. Myself and my sisters could not be happier with the love and attention she receives from every single member of staff at The
Burlington. Mum's needs are constantly assessed and re-assessed. She is encouraged to join in activities that she would never have been able to enjoy at home. The medical team are brilliant and our past worries and dashes to the chemist for her medication are thankfully a distant memory, now that she is in the hands of the team at Burlington. Mum is safe and happy and constantly being chatted to and cared for. How lucky are we to find The Burlington? I get the feeling that ALL visitors feel the same as we do.
22 December 2025
My mother was a resident at The Burlington for nearly 4 years. My wife and I visited regularly at various times of day and always found the level of care and attentiveness to be extremely high. We also found every member of staff (including cleaners, maintenance etc) very welcoming, polite and
helpful towards us. We were impressed with the amount and variety of activities and celebrations that were organised. We highly recommend the Burlington.
22 December 2025
The Burlington exceeded my expectations of a 'home'. A lovely environment. Really friendly staff - lots of smiles and happy welcoming faces. I had a lovely coffee and pastry with my friend and resident. The home was clean and spacious.
16 December 2025
Every time I visit The Burlington the staff are most welcoming. Everyone from reception staff to carers and even support staff always have a smile and will say 'Hello' or 'Good morning'. You are not entering an establishment but a home in the true sense. Everyone is treated like family and made to
feel such.
01 December 2025
Since Jo moved in we home had nothing but praise for The Burlington. Jo was helped to settle in and the staff were, kind, attentive and affectionate to her. The Burlingtons piano room is a central social hub and this is brilliant for the residents, staff and visitors alike to socialise. Nothing has
been too much when we have asked for something. Honestly we are so hugely grateful to you all.
25 November 2025
We would like to thank staff and carers for looking after Brenda during this difficult time. The staff are always kind + helpful. We feel reasurd Brenda is well looked after and cared for at all times. Thank you to the team.
18 November 2025
Mum is really well cared for and I am always kept up-to-date with her health and welllbeing. The staff are all friendly and approachable.
18 November 2025
My Dad has been a resident since November 2024.
The staff are always bright and friendly, caring and respectful to my Dad and our family and friends. Everyone goes out of their way to be helpful and positive.
The friendliness of the staff has helped Dad to settle in very well. He is very happy
here. Thank you.
18 November 2025
All the staff are amazing, especially Angella. They all keep us up to date on Dad's health & care for him so well.
Nothing is to much trouble. The atmosphere is calm and happy. They put on lovely entertainment.
The home is clean, tidy and a lovely place to visit.
15 September 2025
Professional. Thorough and caring. Consistently from day one (Jan'24). Staff are warm, welcoming and patient - all staff. Atmosphere is one of calm, cleanliness and bright. Mum has been happy and content from day one. So pleased I chose the 'The Burlington'. The Burlington team are constant;y
looking of ways to improve the day to day activities for it's residents. Medical care is constantly monitored. I recommend 'The Burlington' very highly/
17 June 2025
Well done, you all deserve it. I'm sure all the relatives feel like we do. The care my husband has received has been excellent, kind , caring and cheerful staff. We're so grateful to all of you, you have made this difficult time easier.
17 April 2025
My wife and I had meeting at The Burlington, it was a Sunday afternoon entering the reception / piano bar area, a group of residents were singing being led by a particular member of staff, instantly I knew it was the place, it was modern, immaculate, the atmosphere was perfect.
Fortunately a room
became available and with the help of the Admissions Manager the whole process was easy.
Dad moved in and his room was made homely, pictures, clocks on the wall, a shelf was built for his gramophone nothing was too much trouble, everyone was so caring and helpful.
Entertainment was an absolute joy, every member of staff always had a smile on their face, they all obviously enjoy working and caring for the residents it felt like a family,
Dad passed on the 1st March and right up until the end he was kept immaculately clean, hair washed, shaved, manicured etc, the bedding was always spotless.
I'm so happy and proud that he spent his last year in comfort and faultless attention, it is truly a special home.
24 January 2025
My mother really enjoys being here. She says that she could not be in a better place. The staff are all very helpful and welcoming - nothing is too much bother for them.
The care is excellent and the entertainment is very enjoyable.