My mother really enjoys being here. She says that she could not be in a better placeW S(Daughter of Resident/Service User)
They truly provide a loving and lovely home for the residents.Valerie N(Partner of Resident/Service User)
Knowing that mum was being cared for by such wonderful people gave our family great peace of mind.Ana S(Daughter of Resident/Service User)
My mother really enjoys being here. She says that she could not be in a better placeW S(Daughter of Resident/Service User)
They truly provide a loving and lovely home for the residents.Valerie N(Partner of Resident/Service User)
Knowing that mum was being cared for by such wonderful people gave our family great peace of mind.Ana S(Daughter of Resident/Service User)
At The Burlington, they believe in quality care. Care so good it’s unexpected. Situated in the peaceful town of Shepperton, Surrey, their care home is designed with modern sophistication and traditional warmth, offering a welcoming space that feels like home. They specialise in Residential Care for those seeking an engaging community, Nostalgia Care for dementia with a focus on memory and dignity, and Short Stays for residents looking for a...
At The Burlington, they believe in quality care. Care so good it’s unexpected. Situated in the peaceful town of Shepperton, Surrey, their care home is designed with modern sophistication and traditional warmth, offering a welcoming space that feels like home. They specialise in Residential Care for those seeking an engaging community, Nostalgia Care for dementia with a focus on memory and dignity, and Short Stays for residents looking for a temporary but immersive care experience.
They believe care is more than just a service; it’s about building a deep sense of comfort, security, and connection. Through their Life Enrichment Programme, they aim to enhance wellbeing by focusing on six key principles: Contribute, Grow, Reflect, Feel, Move, and Connect. These guiding principles shape daily activities and interactions, providing residents with opportunities for personal growth and connection with others.
At The Burlington, every resident receives care that is personalised and attentive, creating a space where they feel valued and supported. From the attentive, family-centred care to the vibrant social activities, staff focus on providing a nurturing environment that ensures every individual can live their life to the fullest. Whether for a short stay or a long-term residence, they are committed to delivering exceptional care that truly makes a difference.
Contact The Burlington to confirm what's included and get a personalised quote:
Weekly fees are subject to the choice of room and your loved one’s specific care needs.
The price(s) shown are provided by the care home. Contact The Burlington for full pricing details and T&Cs.
The Burlington has a Review Score of 10 (9.968) out of 10, based on 29 reviews in the last 2 years.
Over all time The Burlington has 126 reviews.
My mother came to The Burlington for some respite care but it soon became obvious that she would benefit greatly from the excellent facilities, staff and kindness provided by The Burlington and so has now become a permanent resident. We were greeted with warmth and friendliness from the moment we...
My mother came to The Burlington for some respite care but it soon became obvious that she would benefit greatly from the excellent facilities, staff and kindness provided by The Burlington and so has now become a permanent resident. We were greeted with warmth and friendliness from the moment we stepped through the door and we now feel like part of a lovely community. Full marks from us!
Thank you so much for your heartfelt words. We're delighted that what began as a short stay has become a place your mum can truly call home. Knowing that you've all felt such warmth, reassurance and a sense of belonging from the very beginning means the world to us. Thank you for placing your trust in The Burlington and for becoming part of our family.
It was a very lovely experience having a lunch and being made welcome at The Burlington visiting a friend,
It was a very lovely experience having a lunch and being made welcome at The Burlington visiting a friend,
Thank you so much for your lovely feedback. We're delighted that you felt so welcomed and enjoyed your time with us. We hope to welcome you back to The Burlington again soon.
The Burlington is a vibrant home, lots going on. Happy staff. I love the space, wide corridors and lots of lounges. Its always enjoyable to visit. The staff are very attentive and caring.
The Burlington is a vibrant home, lots going on. Happy staff. I love the space, wide corridors and lots of lounges. Its always enjoyable to visit. The staff are very attentive and caring.
Thank you so much for your lovely feedback. We're delighted that you enjoy visiting and it means a great deal to know that the warmth and attentiveness of our team make every visit such a positive experience.
From the beginning of my husband's stay at the Burlington nearly 6 years ago, we as a family felt completely happy with his care. We felt we'd become part of a family and have been invited back after my husband passed away.
From the beginning of my husband's stay at the Burlington nearly 6 years ago, we as a family felt completely happy with his care. We felt we'd become part of a family and have been invited back after my husband passed away.
Thank you so much for your heartfelt words. We feel truly honoured to have cared for your husband and to have shared that journey with your family. It means so much to know that you felt part of our Burlington family, and we're so grateful that we've been able to continue that connection. Your kind words will mean a great deal to the whole team.
Caring for someone is far more than a job, it requires patience, kindness, compassion and dedication. Throughout mum's time in your care, you showed her dignity, respect and genuine...
Keith, Ana, Mike & Jacqui
Thank you so much for your incredibly touching words. It was a true privilege to care for your mum, and we're honoured that you entrusted us to be part of her journey. Knowing that our team was able to bring such comfort and peace of mind during such an emotional time means more than we can say....
Thank you so much for your incredibly touching words. It was a true privilege to care for your mum, and we're honoured that you entrusted us to be part of her journey. Knowing that our team was able to bring such comfort and peace of mind during such an emotional time means more than we can say. Your mum will always hold a special place in our hearts, and your family will always be part of our care home family. Thank you for taking the time to share such a beautiful review. Your words will mean so much to every member of the team, and we will treasure them always.
We moved mum to The Burlington in November 2025 and have been very happy with the level of care and the friendly and welcoming atmosphere every time we come to visit. Nothing has been too much trouble for the staff when we have had queries or concerns and the communication has been excellent. Mum...
We moved mum to The Burlington in November 2025 and have been very happy with the level of care and the friendly and welcoming atmosphere every time we come to visit. Nothing has been too much trouble for the staff when we have had queries or concerns and the communication has been excellent. Mum is happy and feels safe and secure which is the main priority and we are happy knowing she is being well looked after.
Thank you so much for your kind feedback. We're delighted to hear that your mum is happy, feels safe and secure, and that you feel reassured every time you visit. Knowing that our team's support, communication, and care have given you peace of mind means a great deal to us. Thank you for placing your trust in us.
I am writing this review to express my deepest gratitude for the exceptional care my aunt has received since moving in to The Burlington 3 weeks ago. The team have been amazing, ensuring my aunt is comfortable well nourished and above all else, happy! They don't just 'do their job', they treat...
I am writing this review to express my deepest gratitude for the exceptional care my aunt has received since moving in to The Burlington 3 weeks ago. The team have been amazing, ensuring my aunt is comfortable well nourished and above all else, happy! They don't just 'do their job', they treat everyone with warmth and dignity. The peace of mind that comes with knowing my aunt is so well looked after is priceless! To the entire team at The Burlington - thank you!!
Thank you so much for your heartfelt review. We're truly delighted to hear that your aunt has settled in so well and that the care and warmth from the team have given you such peace of mind. Knowing that she feels happy, comfortable, and genuinely cared for means everything to us. Your kind words...
Thank you so much for your heartfelt review. We're truly delighted to hear that your aunt has settled in so well and that the care and warmth from the team have given you such peace of mind. Knowing that she feels happy, comfortable, and genuinely cared for means everything to us. Your kind words and appreciation mean a great deal to the whole Burlington team. Thank you for placing your trust in us.
We cannot thank The Burlington enough for their amazing care, compassion and respectfullness towards ourselves and our father, we are so glad to have found them, we don't know what we would have done without them. They truly provide a loving and lovely home for the residents.
We cannot thank The Burlington enough for their amazing care, compassion and respectfullness towards ourselves and our father, we are so glad to have found them, we don't know what we would have done without them. They truly provide a loving and lovely home for the residents.
Thank you so much for your kind and heartfelt words. We're truly grateful that you placed your trust in The Burlington and that our team could support both your father and your family with care, compassion, and respect. It means a great deal to know that you felt reassured and supported throughout.
Mum moved into the Burlington just over 4 months ago. What a difference this has made to her overall quality of life. The standard of care is 2nd to none which has allowed mum to settle in at her own pace. We as a family are always made to feel welcome and it is great attending some of the many and...
Mum moved into the Burlington just over 4 months ago. What a difference this has made to her overall quality of life. The standard of care is 2nd to none which has allowed mum to settle in at her own pace. We as a family are always made to feel welcome and it is great attending some of the many and varied entertainment activities that are laid on. Staff at all levels are extremely engaging with all of the residents making for a calm and settled environment. Mum has thrived in her short time at the Burlington and I would be happy to recommend the Burlington to anyone who is looking for a care home for their loved one.
Thank you so much for your thoughtful and kind review. We're delighted to hear how positively your mum has settled in and that her quality of life has improved so noticeably. It's wonderful to know that the care, welcoming atmosphere, and activities have made such a difference for both her and your family. Your recommendation truly means a great deal to us.
We had a lovely time at Christmas and the run-up to christmas. I was so impressed with how all of the staff at the Burlington welcomed all visitors (family members) and how it made the experience of visiting my mother so comfortable. The entertainment during the Christmas and New Year holidays was...
We had a lovely time at Christmas and the run-up to christmas. I was so impressed with how all of the staff at the Burlington welcomed all visitors (family members) and how it made the experience of visiting my mother so comfortable. The entertainment during the Christmas and New Year holidays was of a high standard and provided in very welcoming reception as well.
Thank you so much for your lovely feedback. We're delighted to hear that you felt so welcome over the Christmas period and that the atmosphere, hospitality, and entertainment made visiting your mother such a positive experience. It means a great deal to the whole team.
Mum is really happy here, she loves the staff and the food. The facilities and staff are amazing- nothing is too much trouble. Mum is really well looked after which gives us peace of mind when we're not here.
Mum is really happy here, she loves the staff and the food. The facilities and staff are amazing- nothing is too much trouble. Mum is really well looked after which gives us peace of mind when we're not here.
Thank you so much for your kind words. We're delighted to hear that your mum is happy and enjoying both the care and the food. Knowing that she is well looked after and that you have peace of mind means everything to us.
Mum's worst nightmare was the very thought of moving into a care home. Yet she has absolutely flourished at the Burlington, and thoroughly enjoys the community of staff and fellow guests. A huge thank you to all concerned. I can't think how it could be bettered.
Mum's worst nightmare was the very thought of moving into a care home. Yet she has absolutely flourished at the Burlington, and thoroughly enjoys the community of staff and fellow guests. A huge thank you to all concerned. I can't think how it could be bettered.
Thank you so much for your wonderful feedback. We're delighted to hear that your mum's move to The Burlington has been such a positive experience for both her and your family. It's lovely to know that the care, attention to detail, and warmth of the whole team exceeded your expectations. Your kind words truly mean a great deal to us.
My mother moved to The Burlington in November 2025. The expert care and attention to detail during the planning stage and her first month living there have exceeded all our expectations. The admissions manager, home manager, reception staff, care plan manager and her care and activities staff are...
My mother moved to The Burlington in November 2025. The expert care and attention to detail during the planning stage and her first month living there have exceeded all our expectations. The admissions manager, home manager, reception staff, care plan manager and her care and activities staff are friendly, professional and genuinely care about the residents and each other as colleagues. We are delighted with every aspect of Mum's experience and ours, as a family. First class.
Thank you so much for your wonderful feedback. We're delighted to hear that your mum's move to The Burlington has been such a positive experience for both her and your family. It's lovely to know that the care, attention to detail, and warmth of the whole team exceeded your expectations. Your kind words truly mean a great deal to us.
Mum has been at The Burlington for 6 months now. Throughout that time the staff (all of them, whatever their role) have been caring, attentive, patient and above all welcoming, friendly and cheerful. The Burlington has an upbeat, positive feel and residents and their visitors are welcomed + made to...
Mum has been at The Burlington for 6 months now. Throughout that time the staff (all of them, whatever their role) have been caring, attentive, patient and above all welcoming, friendly and cheerful. The Burlington has an upbeat, positive feel and residents and their visitors are welcomed + made to feel part of a big family. Any concerns, however minor, are taken seriously + solutions offered. It's a big relief to know mum is in such caring hands.
Thank you so much for your kind and thoughtful feedback. We're delighted to hear that your mum has settled so well and that you feel reassured by the care and attention she receives. Creating a welcoming, positive, family-like atmosphere is so important to us, and it's wonderful to know this has made such a difference. We truly appreciate your trust.
The Burlington is like no other care home I have seen. Our mum is actually thriving since she arrived at The Burlington five months ago. Visiting her now is a real pleasure. Myself and my sisters could not be happier with the love and attention she receives from every single member of staff at The...
The Burlington is like no other care home I have seen. Our mum is actually thriving since she arrived at The Burlington five months ago. Visiting her now is a real pleasure. Myself and my sisters could not be happier with the love and attention she receives from every single member of staff at The Burlington. Mum's needs are constantly assessed and re-assessed. She is encouraged to join in activities that she would never have been able to enjoy at home. The medical team are brilliant and our past worries and dashes to the chemist for her medication are thankfully a distant memory, now that she is in the hands of the team at Burlington. Mum is safe and happy and constantly being chatted to and cared for. How lucky are we to find The Burlington? I get the feeling that ALL visitors feel the same as we do.
Thank you so much for such a heartfelt review. We're truly delighted to hear that your mum is thriving and that you and your sisters feel so reassured by the care and attention she receives. Knowing she is safe, happy, and supported to enjoy life means everything to us. We're so grateful for your trust and kind words, it really does mean a great deal to the whole Burlington team.
My mother was a resident at The Burlington for nearly 4 years. My wife and I visited regularly at various times of day and always found the level of care and attentiveness to be extremely high. We also found every member of staff (including cleaners, maintenance etc) very welcoming, polite and...
My mother was a resident at The Burlington for nearly 4 years. My wife and I visited regularly at various times of day and always found the level of care and attentiveness to be extremely high. We also found every member of staff (including cleaners, maintenance etc) very welcoming, polite and helpful towards us. We were impressed with the amount and variety of activities and celebrations that were organised. We highly recommend the Burlington.
Thank you so much for your kind and thoughtful review. We're honoured to have cared for your mother over those years, and it's wonderful to hear that you consistently experienced such a high standard of care and warmth from the whole team. Your recommendation truly means a great deal to us.
The Burlington exceeded my expectations of a 'home'. A lovely environment. Really friendly staff - lots of smiles and happy welcoming faces. I had a lovely coffee and pastry with my friend and resident. The home was clean and spacious.
The Burlington exceeded my expectations of a 'home'. A lovely environment. Really friendly staff - lots of smiles and happy welcoming faces. I had a lovely coffee and pastry with my friend and resident. The home was clean and spacious.
Thank you so much for your kind words. We're delighted to hear that The Burlington exceeded your expectations and that you enjoyed the warm welcome, relaxed atmosphere, and time spent with your friend. Creating a welcoming, comfortable home for residents and visitors alike is so important to us, and your feedback means a great deal to the team.
Every time I visit The Burlington the staff are most welcoming. Everyone from reception staff to carers and even support staff always have a smile and will say 'Hello' or 'Good morning'. You are not entering an establishment but a home in the true sense. Everyone is treated like family and made to...
Every time I visit The Burlington the staff are most welcoming. Everyone from reception staff to carers and even support staff always have a smile and will say 'Hello' or 'Good morning'. You are not entering an establishment but a home in the true sense. Everyone is treated like family and made to feel such.
Thank you so much for your lovely feedback. We're delighted to hear that every visit feels so welcoming and homely. Creating a warm, family atmosphere is incredibly important to us, and it's wonderful to know that this comes across so clearly. Your kind words mean a great deal to the whole team.
Since Jo moved in we home had nothing but praise for The Burlington. Jo was helped to settle in and the staff were, kind, attentive and affectionate to her. The Burlingtons piano room is a central social hub and this is brilliant for the residents, staff and visitors alike to socialise. Nothing has...
Since Jo moved in we home had nothing but praise for The Burlington. Jo was helped to settle in and the staff were, kind, attentive and affectionate to her. The Burlingtons piano room is a central social hub and this is brilliant for the residents, staff and visitors alike to socialise. Nothing has been too much when we have asked for something. Honestly we are so hugely grateful to you all.
Thank you so much for sharing your experience. We're delighted to hear that Jo has settled in so well and that our team's kindness and attentiveness have helped her feel at home. It's wonderful to know the Piano Room has become such a positive social space for everyone. We're truly grateful for your kind words, and it means a great deal to the whole team that you feel so supported.
We would like to thank staff and carers for looking after Brenda during this difficult time. The staff are always kind + helpful. We feel reasurd Brenda is well looked after and cared for at all times. Thank you to the team.
We would like to thank staff and carers for looking after Brenda during this difficult time. The staff are always kind + helpful. We feel reasurd Brenda is well looked after and cared for at all times. Thank you to the team.
Thank you so much for your kind words. We're glad to hear that you feel reassured and supported during such a difficult time. The team will be touched to know their kindness and care have made a difference. Thank you for placing your trust in us.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Boutique Care Homes has been named a finalist in the Care Home Group of the Year (Small) category at the National Care Awards 2026. It is the fourth year running...
Boutique Care Homes attended the Kent Care Awards 2026 as a finalist in the Technology Innovation category, recognising The Care Labs, the group’s free knowledge platform for families navigating care....
The Burlington by Boutique Care Homes, situated in Shepperton, Surrey, has been named a finalist in the Care Home of the Year category at the Surrey Care Awards 2026. This...
There are no accreditations posted yet for The Burlington.
Margielyn Lopez Gonzaga, known affectionately as Margie, brings over three decades of nursing expertise to her role as Home Manager. Originally...
Margielyn Lopez Gonzaga, known affectionately as Margie, brings over three decades of nursing expertise to her role as Home Manager. Originally hailing from the Philippines, Margie began her nursing career there before moving to the UK, where she's been a dedicated member of the Nursing and Midwifery Council since 2003. Rising through the ranks from Staff Nurse to General Manager, Margie holds an NVQ 5 in Leadership and Management, showcasing her commitment to excellence.
Beyond her professional achievements, Margie is a former gymnast, regional competition winner, and accomplished dancer and singer. Her passion for people extends to her team, she enjoys mentoring, maintaining an open-door policy, and spreading positivity wherever she goes.
Margie's love for networking aligns perfectly with her deep appreciation for older individuals' life stories, making her a compassionate and dedicated leader.
Kirsty Ford is our friendly and deeply understanding Admissions Manager at The Burlington. Whether you are looking to take a tour of The Burlington...
Kirsty Ford is our friendly and deeply understanding Admissions Manager at The Burlington. Whether you are looking to take a tour of The Burlington or simply have a question about how to start your care journey, Kirsty is always on hand to do whatever she can to make the process of finding a care home for your loved one, as easy as possible.
The care home lists weekly fees per person from £1,745 for residential care (respite from £2,150) and from £1,800 for residential dementia care (respite from £2,150). Funding accepted: Self-Funding (Private), Local Authority with Top-up.
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 78 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Burlington to verify any information. View our terms and conditions. The Burlington has an Enhanced Service -what an Enhanced Service includes.
